Job Posting

Employment: Full Time

Provide IT support and direction to Hotel colleagues and Guests. Assist in rolling out new systems, upgrades and solving technology related issues in a timely fashion.Hotel Overview:Th8 Dubai is a pre-opening 5* hotel, located at the Palm Jumeirah Island, inspired by the fashion, glamour and jet-set lifestyle of the cool white sands and art deco scene of Miami Beach. The hotel boasts of its direct beach access with uninterrupted views of the Palm, Dubai’s iconic skyline and the Arabian Sea that will provide an ultimate luxury experience at the Palm Jumeirah. The project has a total of 162 guest rooms and suites and 3 food beverage outlets with creative & unique concepts. In addition the hotel also features meeting facilities covering over 200 square meters that can host a range of events from small corporate meetings, product launches and team building activities to outdoor receptions and bespoke social events beach and poolside.Summary of Responsibilities:Reporting to the Cluster Director, IT, responsibilities and essential job functions include but are not limited to the following:- Consistently offers professional, engaging and friendly service- Firm knowledge and understanding of the following software packages: Micros Fidelio – Opera, Micros 9700, Microsoft Office Products, Windows Server, Windows XP- Provide IT Support to Hotel staff and Guests- Coordinate the rollout of any new software upgrades as they become available – these upgrades must be tested in a demo environment, users trained, and live systems upgraded with this latest release- Telephone systems – software maintenance and Voicemail systems- Review and develop computer systems, hardware, software, and any interfaces between systems- Test new information technology system designs and fix design problems found- Control the security aspects of IT Systems- Assure that at all times the systems are kept secure from both internal and external clients. Keep anti-virus files updated- Other duties as assigned

Qualifications:- Previous experience is an asset- 1-2 years’ experience working in IT- Hotel or hospitality experience preferred- Outstanding communication skills, both written & verbal- A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization- Enthusiastic and positive personality with the ability to build trusting relationships with others- Proven organizational skills, works well on their own. Able to set and meet deadlines with quality resultsVisa Requirements:Please note that you must be eligible to live and work in Dubai.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. More

Employment: Full Time

Are you a passionate, people-focused, driven IT person? Then, we have the job for you! As an IT Solutions Officer. You should have proven experience as an IT Solutions Officer or IT Coordinator or in a similar role, preferably in the hospitality industry.What is in it for you:- Employee benefit card offering discounted rates in Accor worldwide- Learning programs through our Academies and the opportunity to earn qualifications while you work- Opportunity to develop your talent and grow within your property and across the world!- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21What you will be doing:- Monitoring and maintaining the computer systems and network of an organization.- Installing and configuring computer systems- Diagnosing hardware and software faults- Solving technical and application problems, either over the phone or in person.

Your experience and skills include:- Bachelor’s degree in IT or related field preferred.- 2-3 years of proven IT experience in the hospitality industry- Excellent Communication Skills- Sharp Problem-Solving SkillsYour team and working environment:The MAF Accor Hotels owned by Majid Al Futtaim – One of the largest AccorHotels clusters in Dubai with a total of seven hotels:- Pullman Dubai Creek City Centre Hotel- Pullman Dubai Creek City Centre Residences- Novotel Deira City Centre Hotel- Ibis Deira City Centre Hotel- Suite Novotel Mall of the Emirates- Ibis Mall of the Emirates- Ibis Al RiggaOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. More

Employment: Full Time

Who we areChalhoub is the leading luxury retailer in the Middle East. With more than 600 stores, 300 brands, and over 65 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey.Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now’s your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you’ll have everything you need to innovate your career.Reporting to Regional EUC Manager, the Senior Systems Engineer’s role is to ensure stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. The Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments.What you’ll be doing- Design and deploy new applications and enhancements to existing applications, software, and operating systems.- Measure the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.- Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.- Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery.- Ensure system connectivity of all servers, shared software, groupware, and other applications.- Ensure compatibility and interoperability of in-house computing systems.- Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.- Conduct research on software and systems products to justify recommendations and to support purchasing efforts. Provide improvement recommendations to the Infrastructure Manager- Monitor and test system performance; prepare and deliver system performance statistics and reports.- Provide orientation and training to end users for all modified and new systems.- Be full adverse with IaaS capabilities, with proven skills in the following areas: Server, Network, Switching, VMware- Will contribute to the design and implementation of Infrastructure projects- Working with off-site systems/network and regional support team to ensure the day-to-day operation, monitoring, maintenance and improvement of the corporate IT Infrastructure, this will include; Desktop, Physical & Virtual Server Estate, Local Area Network, Telephony and any other associated IT Infrastructure.- Taking the lead on the corporate hardware design to support on-premises solutions and ensure design documentation captures hardware and system architecture, system configuration, mapping, processes, and service records.- Drive automation to reduce failures, manual tasks and therefore improving overall performance and availability- Perform systems administration activities to ensure the smooth operation of applications across multiple platforms

What you’ll need to succeed- University Degree in computer applications- 5 – 8 years as System Engineer- Being inclusive- Collaborating & Influencing with respects & trusts- Communicating effectively- Demonstrating Customer Centricity- Demonstrating Personal Resilience & Adapting to change- Driving results- Technical background- Understanding & Developing selfWhat we can offer youWe will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.Amazing benefitsWe recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working as well as exclusive employee discounts.

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.
By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

Employment: Full Time

Position Title: IT Desktop Support & Network ExecutiveEmployment Type: Full TimeSalary: up to 9,000 AED all-inclusive depending on candidates experience and qualificationsJob Location: Dubai, UAEAbout the Client:The hiring company is one of the leading group of companies in the UAE based in Dubai with successful track records in retail, fashion, hospitality, interior design and real estate industriesJob Role:• Responsible for in house installing hardware and software, networking components, operating systems and office applications• Maintaining all systems and support all users across all departments• Troubleshoot and resolve all issues related to systems functionality such as laptops servers, printers, cloud, antivirus, software, storage, backup, etc.• Administer systems and servers by configuring user IP’s and email ID’s, etc.• Interface with all company’s personnel professionally by providing weekly / monthly report

Requirements:• Indian national Male, 35 years old and below• Bachelor’s in Computers Science or Information Technology related degree• At least 5 years’ experience in IT as Network executive or Senior IT• In depth knowledge of all networks, trouble shooting and programming• Excellent communication and interpersonal skills• Immediate joiners will be prioritized

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

Employment: Full Time

Middle East Executive are currently working with a large holding group with multiple business units throughout the Middle East, who are looking for a IT Analyst (Information security) to be based at their head office in Dubai.Overview for the role;To contribute to operation of the Security operations center in triaging security incidents and proactively monitoring the digital assets of the company. Operating within the policies and SOPs of the organization, this level of analysts are the first line of defense in terms of raising/escalating critical incidents and attacks.Specific areas of responsibility involves reviewing the SIEM for security logs and find the correlation between the logs and record findings against the incidents. Other relational security tools like End point security solution, Privilege access management, Email security solution etc. will also be involved in the everyday triage of the incidents and further analysis.This role will have a succession plan to grow into a more senior position within the business and is offering a package between 6,000 – 9,000 AED, depending on experience.
Salary:AED 6,000 to 9,000 per month inclusive of fixed allowances.

Job knowledge & experience required:• Prior experience in working with a SIEM tool, corelating logs and analysing logs from all systems of an enterprise network• Good understanding of Active directory, Servers, Cloud technologies, Networking, Endpoint security, Email security, Office 365 and perimeter security.• Previously assessed, developed and implemented, operationalized, and documented comprehensive security technologies and processes• Solid understanding of a range of compliance, regulatory, and legal requirements and relevant principles, best practices, and standards across multiple industries (e.g., PCI, SOX, GLBA, CSA, PCI, NIST, ISO, IEEE, FedRAMP, HIPAA, and TCG)

The Middle East Executive Group has become the first choice for industry professionals wanting to work in the Gulf region.
We understand exactly how supply chain performance and sales performance impacts the bottom line and top line of product led businesses and we have the experience, network & expertise to match skilled professionals with exciting new roles that suit their experience, passion and drive in this highly strategic industry.
Our specialist teams internally are;
Commercial Management & Sales
Supply Chain & Logistics
Strategic HR
Strategy
Engineering
The industries we focus on are;
3PL / Freight Forwarding
Food & FMCG
Medical & Pharmaceutical
Ecommerce
Retail
Engineering More

Employment: Full Time

• Manage the IT Help Desk shift schedule and Agents on duty.• Monitor the KPIs and recommends/implements any corrective and preventive actions to maintain KPIs within the agreed limits.• Ensure that sufficient staff area available to support the work.• Monitor the agents activities and performance providing coaching sessions.• Attend requested meeting with the client• Provide any requested reports to client• Provide contractors personal attendance control.• Handle Compilation of IT Help Desk activity reports.• Take action on “Urgent” and/or “High priority” tickets, per the Trouble Ticket Management System.• Generate daily shift workload and turnover notes.• Communicate with Contractor Quality Assurance team to improve overall IT Help Desk operation performance.

Education:• Holding Bachelor Degree in Computer Science or Management Information Systems, or related discipline.Experience:• Overall 3 years experience in IT Help Desk Industry, of which at least 2 years were specialized as Help Desk Shift Leader or higher.

We connect the biggest and most respected brands on the planet with their customers.
Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.
We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. More