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      Consulting – TMU – Subcontractor – Senior Consultant | PricewaterhouseCoopers

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      Employment: Full Time

      Consulting – TMU – Subcontractor – Senior Consultant – BeirutLine of ServiceAdvisoryIndustry/SectorBusiness ServicesSpecialismCorporate FinanceManagement LevelSenior AssociateJob Description & SummaryA career within Finance Consulting services, will provide the opportunity to work alongside CEOs, CFOs, controllers and treasurers to optimise the structure of their finance functions and improve their contribution to the business. We support our clients by addressing the challenges of achieving appropriate standards of control, efficient back office opportunities and support to the business through insight and challenge.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Use feedback and reflection to develop self awareness, personal strengths and address development areas.- Delegate to others to provide stretch opportunities, coaching them to deliver results.- Demonstrate critical thinking and the ability to bring order to unstructured problems.- Use a broad range of tools and techniques to extract insights from current industry or sector trends.- Review your work and that of others for quality, accuracy and relevance.- Know how and when to use tools available for a given situation and can explain the reasons for this choice.- Seek and embrace opportunities which give exposure to different situations, environments and perspectives.- Use straightforward communication, in a structured way, when influencing and connecting with others.- Able to read situations and modify behavior to build quality relationships.- Uphold the firm’s code of ethics and business conduct.

      Travel RequirementsUp to 20%Available for Work Visa Sponsorship?YesGovernment Clearance Required?No

      PwC firms help organizations and individuals to create the value they’re looking for.
      We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
      In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
      We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
      PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
      PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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      IT Coordinator | AccorHotels

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      Employment: Full Time

      Provide IT support and direction to Hotel colleagues and Guests. Assist in rolling out new systems, upgrades and solving technology related issues in a timely fashion.Hotel Overview:Th8 Dubai is a pre-opening 5* hotel, located at the Palm Jumeirah Island, inspired by the fashion, glamour and jet-set lifestyle of the cool white sands and art deco scene of Miami Beach. The hotel boasts of its direct beach access with uninterrupted views of the Palm, Dubai’s iconic skyline and the Arabian Sea that will provide an ultimate luxury experience at the Palm Jumeirah. The project has a total of 162 guest rooms and suites and 3 food beverage outlets with creative & unique concepts. In addition the hotel also features meeting facilities covering over 200 square meters that can host a range of events from small corporate meetings, product launches and team building activities to outdoor receptions and bespoke social events beach and poolside.Summary of Responsibilities:Reporting to the Cluster Director, IT, responsibilities and essential job functions include but are not limited to the following:- Consistently offers professional, engaging and friendly service- Firm knowledge and understanding of the following software packages: Micros Fidelio – Opera, Micros 9700, Microsoft Office Products, Windows Server, Windows XP- Provide IT Support to Hotel staff and Guests- Coordinate the rollout of any new software upgrades as they become available – these upgrades must be tested in a demo environment, users trained, and live systems upgraded with this latest release- Telephone systems – software maintenance and Voicemail systems- Review and develop computer systems, hardware, software, and any interfaces between systems- Test new information technology system designs and fix design problems found- Control the security aspects of IT Systems- Assure that at all times the systems are kept secure from both internal and external clients. Keep anti-virus files updated- Other duties as assigned

      Qualifications:- Previous experience is an asset- 1-2 years’ experience working in IT- Hotel or hospitality experience preferred- Outstanding communication skills, both written & verbal- A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization- Enthusiastic and positive personality with the ability to build trusting relationships with others- Proven organizational skills, works well on their own. Able to set and meet deadlines with quality resultsVisa Requirements:Please note that you must be eligible to live and work in Dubai.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.

      A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
      We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.
      From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. More

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      Senior Tech Project Manager | Chalhoub Group

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      Employment: Full Time

      Who we areChalhoub is the leading luxury retailer in the Middle East. With more than 600 stores, 300 brands, and over 65 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth we are looking to build a world class [technical/data/analytics] capability. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey.The roleOur Senior Tech Project Manager is responsible for working directly with IT Stakeholders, Business Stakeholders and other Internal/External teams to ensure projects are delivered successfully on time, on budget and with quality using either traditional waterfall or Agile Scrum methodologies.What you’ll be doingOrganizational:- Follow all relevant PMO policies, processes and standard operating procedures so that work is carried out in a controlled and consistent mannerOperational:- Coordinate internal resources and third parties/vendors for the flawless execution of project- Deliver projects on-time, within scope and within budget, by minimizing and mitigating project risks- Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility- Understand customer, business and stakeholder needs, define priorities and propose solutions (scope, dependencies, risks, budget, schedule…etc.).- Ensure resource availability and allocation- Develop a detailed project plan to track progress- Use appropriate verification techniques to manage changes in project scope, schedule and costs- Orchestrate the test activities on the project to ensure deliverables are of high quality- Measure project performance using appropriate systems, tools and techniques- Report and escalate to management as needed- Provide detailed, concise and accurate project reporting- Manage the relationship with the business stakeholders, internal resources and external vendors- Perform risk management to minimize project risks- Establish and maintain relationships with third parties/vendors- Create and maintain comprehensive project documentation- Deliver project in both Agile (preferably) Scrum and Waterfall methodologies- Participate in relevant projects and community activities as and when needed

      What you’ll need to succeed- Several years of Project Management experience using both waterfall and agile methodologies Agile(e.g. Scrum) experience- University Degree in Computing, Engineering or PMP, PRINCE II, Agile Scrum certifications- The ideal candidate comes from a Consulting background and has experience working on a digital projects such as Ecom, Omnichannel, CRM, Loyalty, etc.- On site experience with clients is a must- Retail Industry experience is a must- Proactive with analytical skills with high attention to detail and ownership- Tooling – comfortable with MS Project, experience with JIRA is preferred- Vast knowledge of current/emerging Technical/Digital technologies, software and relevant processes- Excellent time and resource management skills; can manage multiple projects simultaneously without difficulty in various geographic locations if necessary- Enjoys high pace, demanding, performance driven environment- Collaborative nature and easy-going personalityWhat we can offer youReady to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now’s your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you’ll have everything you need to innovate your career.We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.Amazing benefitsWe recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working as well as exclusive employee discounts.

      The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
      By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.
      With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.
      By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

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      IT Solutions Officer | AccorHotels

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      Employment: Full Time

      Are you a passionate, people-focused, driven IT person? Then, we have the job for you! As an IT Solutions Officer. You should have proven experience as an IT Solutions Officer or IT Coordinator or in a similar role, preferably in the hospitality industry.What is in it for you:- Employee benefit card offering discounted rates in Accor worldwide- Learning programs through our Academies and the opportunity to earn qualifications while you work- Opportunity to develop your talent and grow within your property and across the world!- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21What you will be doing:- Monitoring and maintaining the computer systems and network of an organization.- Installing and configuring computer systems- Diagnosing hardware and software faults- Solving technical and application problems, either over the phone or in person.

      Your experience and skills include:- Bachelor’s degree in IT or related field preferred.- 2-3 years of proven IT experience in the hospitality industry- Excellent Communication Skills- Sharp Problem-Solving SkillsYour team and working environment:The MAF Accor Hotels owned by Majid Al Futtaim – One of the largest AccorHotels clusters in Dubai with a total of seven hotels:- Pullman Dubai Creek City Centre Hotel- Pullman Dubai Creek City Centre Residences- Novotel Deira City Centre Hotel- Ibis Deira City Centre Hotel- Suite Novotel Mall of the Emirates- Ibis Mall of the Emirates- Ibis Al RiggaOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.

      A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
      We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.
      From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. More

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      Senior Systems Engineer | Chalhoub Group

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      Employment: Full Time

      Who we areChalhoub is the leading luxury retailer in the Middle East. With more than 600 stores, 300 brands, and over 65 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey.Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now’s your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you’ll have everything you need to innovate your career.Reporting to Regional EUC Manager, the Senior Systems Engineer’s role is to ensure stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. The Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments.What you’ll be doing- Design and deploy new applications and enhancements to existing applications, software, and operating systems.- Measure the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.- Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.- Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery.- Ensure system connectivity of all servers, shared software, groupware, and other applications.- Ensure compatibility and interoperability of in-house computing systems.- Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.- Conduct research on software and systems products to justify recommendations and to support purchasing efforts. Provide improvement recommendations to the Infrastructure Manager- Monitor and test system performance; prepare and deliver system performance statistics and reports.- Provide orientation and training to end users for all modified and new systems.- Be full adverse with IaaS capabilities, with proven skills in the following areas: Server, Network, Switching, VMware- Will contribute to the design and implementation of Infrastructure projects- Working with off-site systems/network and regional support team to ensure the day-to-day operation, monitoring, maintenance and improvement of the corporate IT Infrastructure, this will include; Desktop, Physical & Virtual Server Estate, Local Area Network, Telephony and any other associated IT Infrastructure.- Taking the lead on the corporate hardware design to support on-premises solutions and ensure design documentation captures hardware and system architecture, system configuration, mapping, processes, and service records.- Drive automation to reduce failures, manual tasks and therefore improving overall performance and availability- Perform systems administration activities to ensure the smooth operation of applications across multiple platforms

      What you’ll need to succeed- University Degree in computer applications- 5 – 8 years as System Engineer- Being inclusive- Collaborating & Influencing with respects & trusts- Communicating effectively- Demonstrating Customer Centricity- Demonstrating Personal Resilience & Adapting to change- Driving results- Technical background- Understanding & Developing selfWhat we can offer youWe will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.Amazing benefitsWe recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working as well as exclusive employee discounts.

      The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
      By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.
      With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.
      By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

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      Ops Call Center Supervisor | Teleperformance

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      Employment: Full Time

      • Manage the IT Help Desk shift schedule and Agents on duty.• Monitor the KPIs and recommends/implements any corrective and preventive actions to maintain KPIs within the agreed limits.• Ensure that sufficient staff area available to support the work.• Monitor the agents activities and performance providing coaching sessions.• Attend requested meeting with the client• Provide any requested reports to client• Provide contractors personal attendance control.• Handle Compilation of IT Help Desk activity reports.• Take action on “Urgent” and/or “High priority” tickets, per the Trouble Ticket Management System.• Generate daily shift workload and turnover notes.• Communicate with Contractor Quality Assurance team to improve overall IT Help Desk operation performance.

      Education:• Holding Bachelor Degree in Computer Science or Management Information Systems, or related discipline.Experience:• Overall 3 years experience in IT Help Desk Industry, of which at least 2 years were specialized as Help Desk Shift Leader or higher.

      We connect the biggest and most respected brands on the planet with their customers.
      Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.
      We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. More

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      Infrastructure Architect – Network Communication Services | IBM Middle East

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      Employment: Full Time

      IntroductionThe infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world’s relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Architects are responsible for keeping up with the latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.Your Role and Responsibilities- Infrastructure Architects for NextGen Network Projects work in client-facing billable projects to design NextGen Network architectures to meet the business requirements of the client.- Architects with this specialty should have knowledge of emerging network technology and be able to incorporate this knowledge into network designs that encompass a client’s hybrid environment including public and private cloud and traditional data center environments.- Capabilities supported include network function virtualization, WAN/LAN, data center networks, network security, and software defined networks (SDN)/Networks as a programmable service including cloud monitoring.- The technical solutions include evaluation and selection of the software, hardware and services required to meet the client’s immediate and long-term requirements.

      Required Technical and Professional Expertise- At least 15 years of experience developing architecture and infrastructure solutions- A significant experience in Consultative Enterprise IT Roadmap definition- At least one active certification among these technologies (Cisco ACI, NxOS, Firewalling)- Skills in these two technologies: Cisco NxOS, ACI- Firewalling skills (example: Palo Alto, Fortinet)- In-depth experience in the implementation of VXLAN, MPLS, DC architecture domains- Experience in Hybrid Cloud Network architecture- Experience in SD-WAN implementationPreferred Technical and Professional Expertise- TOGAF Essentials certification- Cisco CCIE certification- Palo Alto and / or Fortinet certification- AWS and / or Azure certification- VMware Network virtualization knowledge- VMware SDDC – NSX knowledgeAbout Business UnitAt Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It’s a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, “What else is possible?” GTS is the place for you!Your Life at IBMWhat matters to you when you’re looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Being You at IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

      For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.
      Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.
      Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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      Senior Legal Advisor – Litigation – Banking – (Arabic) | Charterhouse

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      Employment: Full Time

      Charterhouse is working with a leading local bank in Qatar who are looking to hire a locally available candidate with a strong Legal profile who has a proven track record handling litigation cases for large organisations.The role will ensure adequate legal actions and measures taken by the legal department are in place to handle all legal cases filed against or by the bank. You will also be responsible for monitoring and overseeing all legal and risk related transactions to ensure the Banks processes, policies and standards are in compliance with all laws and regulations.You will report into the Legal Manager where you will provide legal advice to all stakeholders on litigation matters; recommend and implement required legal action; liaise with external legal counsels providing necessary information and also obtaining weekly follow-up on all legal actions and proceedings. You will also maintain the legal cases reporting tools; provide detailed reports to senior management and also participate in dedicated committees on cases; ensure criminal claims for bounced cheques are followed through with the appropriate authorities and also be involved in any other tasks as directed by the Legal Manager

      This is a great and immediately available opportunity for a driven and team focused legal professional with 6 years PQE who has experience in a Local/Gulf Bank in the same role. You should have outstanding communication skills in Arabic and English and be locally available in Qatar and ready to start immediately.

      The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.
      Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More