Job Posting

Employment: Full Time

Line of ServiceAdvisoryIndustry/SectorFS X-SectorSpecialismRiskManagement LevelSenior AssociateJob Description & SummaryA career in our Risk Consulting practice, within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.In Risk, you’ll help clients to protect their brand and enhance their commercial performance by capitalising on every business opportunity while minimising risks.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Whilst working in the Risk team you will develop your understanding of the key methodologies, tools, practices and trends in the market and in the region.- You will work collaboratively with other Financial Services experts to shape the future of our clients and to bring about positive change.- You will have access to all of the latest training and development tools and the support of the wider PwC network.- Execute engagement activities/work-streams on day-to-day basis.- Ensure strict adherence to agreed timelines- Ensure quality of output exceeds expectations agreed with client and Project Manager.- Work with colleagues in all Middle Eastern offices on client work and internal initiatives as well as with international teams where appropriate.- Keep up to date with current Risk function trends from the region and from across the world.- Handle Risk project and encourage team participation in a collaborative basis, with a focus on knowledge sharing and thought leadership.- Demonstrate teamwork and responsibility while working on engagement activities; stay abreast of current business and economic developments relevant to the client’s business; and use current technology and tools to enhance the effectiveness of services provided.

Sector Specific Requirements:- Education: Bachelor’s degree in Finance, Business, and Economics, Quantitative Analysis or other related major required.- CA/CFA/FRM/Masters in Financial Engineering or equivalent ideal.- Strong knowledge and experience of developing statistical models in R or SAS (Base SAS or EG). Certification in Base SAS will be a plus.- Preferable qualifications: Masters in Finance/Economics.- Management at a reputed Bank or Consulting Firm. As an exception 2-3 years can be considered given very specific skills.- Good knowledge or prior experience of working on key regulations in FS space including IFRS 9, Basel II, Basel III, MIFID, FRTB would be an added plus.Generic Competencies:- The ability and willingness to travel within the Middle East and worldwide where the project dictates.- Strong ability to be flexible and adaptive on a daily basis.- Ability to understand client context (across a variety of problem areas), structure the issue and develop the fit-for-purpose solution in the areas of operations, process optimisation, strategic growth, customer experience or the like.- Proven strong conceptualized thinking and analytical capabilities.- Excellent organisational skills, having the ability to prioritise work load whilst being resilient and being able to cope well under pressure and meeting tight deadlines.- Proven IT skills in Excel, Word and Power point.- Language Skills: Excellent communication skills in English (verbal and written).Minimum years experience required- 3-4 years of experience in Financial Services Risk

PwC firms help organizations and individuals to create the value they’re looking for.
We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

Employment: Full Time

Engagement Manager (Public Sector) – Economic Development – Top Tier Strategy HousePublic Sector Engagement Manager required for a globally renowned strategy house based in Dubai, UAE.The role of Engagement Manager is a senior role with management and client development responsibilities, alongside a responsibility for excellent economic analysis and project delivery. We are currently looking for an Engagement Manager with expertise and experience in our Growth & Development practice area.Description of the roleThe main duties of this Engagement Manager will be advanced economic analysis and communication of recommendations, project and staff management, and the development long term economic strategies that foster and enable sustainable growth. A successful candidate can analyse new and complex economic problems, design and apply advanced methods, and manage the team to produce high quality end products.The candidate will have experience developing recommendations regarding appropriate public policy or commercial strategy. Relevant experience includes assessments of economic growth pathways and their link with other development outcomes; analysis of economic policies and their link with environmental and climate objectives; integration of development finance to support policy outcomes; and economic analysis of energy and infrastructure systems.The geographic focus includes countries primarily in the Middle East but also some in Africa.Primary day-to-day duties- Maintaining and developing relationships with existing clients; as well as a broader professional network;- Structuring and applying economic frameworks to analytical problems;- Developing client solutions, addressing client input, and designing materials that effectively communicate recommendations;- Developing and seeing through plans; forecasting resources; preparing budgets;- Supporting the development of junior staff through regular feedback and mentorship;- Keeping up to date with knowledge by participating in educational opportunities; reading professional publications; participating in professional organisations;- Enhancing company reputation by establishing oneself as a recognised authority in the field, and representing the company in external events;- Participating in firm improvements; potentially leading on internal change initiatives.The role offers generous tax free package and benefits.

Reporting and supervisory relationships- An Engagement Manager is often the primary lead on a project.- As a result, an Engagement Manager will supervise up to five people, depending on the nature of the case they are leading.- They will also serve as a line manager for more junior staff members.- An Engagement Manager will report to either a Principal or Partner.- Oversight can be limited and an Engagement Manager is expected to take substantial responsibility for delivery of high quality deliverables.- An Engagement Manager will also report to the Partners regarding non-project work, such as client development and operational responsibilities.Experience and qualifications- Candidates must have sufficient experience to demonstrate competency in the duties described. As a guide, six or more years of experience is required to achieve these competencies, with four to six years related to economic analysis.- Previous consultancy experience with a globally reputed strategy house is a must.- Previous experience managing projects and complex analysis is required.- A first class or upper second-class degree in economics or a closely related field is required.- An MSc/MA/MBA or Ph.D. in a relevant field preferred.- Fluency in English is essential.- Professional level Arabic is a strong advantage

New Sourcing International (NSI) / Bluefin Talent have partnered so to offer a specialized recruitment solution within the Consulting and Financial services domains.
Working together as a specialist search and selection agency, we concentrate on blue chip financial services and strategy / technology consulting organizations across Europe and the Middle East; focusing exclusively on Financial Services, IT and Risk. Being niche allows us to offer a premium search service, tailored to overcome the technically challenging nature of recruitment for the specialist functions that we work.
We are dedicated to representing best of breed candidates in the region in our dedicated fields of employment. As such we are a leading outfit for placing ex-pats and internationally educated students in the region.
Our biggest unique selling point, is that we are steered by a dedicated team of ex-financial services and industry professionals. This allows us to offer a level of candidate pre-screening for roles, which is largely anomalous to the recruitment profession. Our ability to bridge the technical knowledge gap typical recruiters encounter, coupled with a thorough delivery process allows us to drive consistently superior results for our clients sourcing requirements. Designed to provide a fast and efficient turnaround, we minimize the use of internal resources our clients spend vetting inadequate profiles, allowing them to quickly get back to focusing on their strategic goals.
Our strength lies not only in the specialist nature of our firm, but also in the commitment we show towards our clients and candidates. We endeavour to build long-term relationships and recognise the crucial nature of communication throughout the recruitment process. Excellence, integrity, respect and transparency are cornerstone to the culture we promote. More

Employment: Full Time

• Track and identify the priority metrics for all customer facing areas – including inbound and outbound volume of work, NPS, FTR, cost to serve, AHT, quality, utilisation and availability• Provide detailed data analysis (current and historical) and reporting across all service delivery areas to ensure there is an ongoing and holistic view of performance• Provide insight and understanding of performance drivers, utilisation and individual colleague performance• Provide recommendations for improvement to the Improvement Partners and where appropriate, directly to the Heads of Department and their Service Managers• Manage local data resources and systems in collaboration with IS to ensure availability of data• Where required, build and develop data capture systems to ensure that data capture and reporting is automated and efficient• Carry out data cleansing to ensure all data is current and fit for purpose• Responsible for all weekly, monthly and ad hoc MI reporting• Manage the detailed resource planning and scheduling process for the customer facing areas, developing a frontline resource plan to meet required SLAs, including planning daily shifts.• Identify process recommendations to improve adherence• Ensure timely and accurate analysis happens of previous performance data relating to work volumes, productivity levels, staffing availability, and seasonal variances to facilitate informed future forecasting.• Accountable to produce accurate daily, weekly and monthly forecasting and resourcing reporting• Provide consistent communication to the Operational Teams, so that any service issues are highlighted, recommendations are made, and targets achieved through sensible negotiation and prioritization across the Operation

• Proven track record in carrying out detailed data analysis and MI reporting in a customer facing commercial environmentDeep experience and knowledge of using a range of systems to gather and report on information, with strong preference for the following:• SQL / T-SQL – Intermediate• Excel/Access/VBA – Mastery• Tableau (or other BI Tools) – Intermediate• SAS – Intermediate• NICE IEX – Intermediate• Able to demonstrate a solid understanding of resource planning methodologies and service level dynamics in a service environment• Able to disseminate large amounts of information and provide clear and commercially sound recommendations to managers.• Proven ability to influence operational managers to implement change• Strong analytical and numerical skills• Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management will be helpful .• Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.• Strong stakeholder management experience, with the ability to build and strengthen relationships within the business and externally at all levels.

We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.
ManpowerGroup powers the success of many of the world’s most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise – 3600 offices in over 80 countries – we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.
ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.
Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:
IT & Telecommunications
Engineering & Construction, Oil & Gas
Banking, Finance & Legal
Sales & Business Development
Marketing, Public Relations & Communications
Human Resources & Training
Customer & Support Services (Secretarial and Administrative)
Operational, Supply Chain & Logistics
Executive Recruitment
Emiratization Solutions
Recruitment Program Outsourcing Solutions
Managed Service Provider Solutions
Talent Based Outsourcing Solutions
Outsourced Staffing Solutions More

Employment: Full Time

Consulting – MERC, Business Unit Operations Associate (Amman)Management LevelAssociateJob Description & SummaryA career within Operations, will provide the opportunity to support our engagement teams and clients operationally by providing advice on accounting, financial reporting, and strategic business issues. In joining, you’ll help ensure a complete and relevant exchange of information among our consultants and in turn with engagement teams and clients, provide experts advice on a variety of specific topics, support engagement teams in resolving complex issues, and supporting clients and their subsidiaries in evaluating the potential impact of accounting and reporting standard setting initiatives. You’ll develop strong relationships with our engagement teams and enhance our ability to meet greater investor expectations with the challenges of an increasingly complex business environment.As a part of our team, you’ll help assist engagement teams in the areas of resource management, learning and development, human capital, reporting, technology and innovation, and quality and compliance.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.With oversight from the Compliance manager, you will manage your own caseload to ensure engagement teams remain compliant with internal and external regulations when dealing with clients.You will:- Carry out pre-engagement and post engagement compliance tasks associated with client and project onboarding- Prioritize tasks and meet deadlines to ensure their client and the engagement have cleared the necessary risk assessment and obtain files and reports on time to demonstrate regulatory compliance.- Analyze all compliance procedures and monitor all risks for the engagement and opportunities and assess potential defects and assist in resolution for the same.- Maintain and document all records required across the engagement lifecycle and assist the central review and R&Q team as necessary.- Communicate effectively and professionally, verbally and in writing, with a range of key stakeholders across the firm- Facilitate the yearly compliance reviews in collaboration with the Central Review Team and engagement leads- Report predominantly to the Compliance Manager and the R&Q lead who will provide guidance regarding compliance with relevant territory policies and proceduresWhole leadershipActively share knowledge within own team and across BUs, and promote best practises in respect of the firm’s business systems and processes. Provide training, coaching and support to other team members as neededGlobal acumenWork closely with teams across the business to ensure best practice.Business acumenProvide a service directly to the BU, particularly in relation to adhering to internal and external compliance tasks and   reporting any exceptions as necessaryRelationshipsWork closely with peers and team members at all levels, sharing knowledge and providing support where needed.Technical capabilities- Understand the importance of, and processes behind, all compliance related tasks and execute accordingly,with high levels of attention to detail.- Enter own time and expenses in accordance with firm’s policy Essential skills and attributes- Has the competence to perform the role effectively – Excellent oral and written communication skills as well as basic presentation skills – Affinity to work with quantitative data, good analytics – Ability to work within a fast-paced & unstructured environment.  Must be able to multi-task and effectively and continually prioritise – Service-orientated attitude, proactive thinker, networker, information seeker, team player – Excellent time management, communication and organizational skills – Extensive knowledge of relevant computer software eg Microsoft Office and Google Suite- Willingness and interest to frequently interact with and reach out to Partners, Directors and the team – Ability to interact efficiently with senior members of the firm across multiple time zones

Desirable skills/experience- 1-2 years relevant experience- Background in risk / compliance fields preferred- Experience in consulting preferred- Understanding of the Firm’s marketing and business development and the Firm’s Service OfferingsTravel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?NoGovernment Clearance Required?No

PwC firms help organizations and individuals to create the value they’re looking for.
We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More