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      Manager IT Service Management | Intaleq

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      Employment: Full Time

      • Responsible for setting up and managing the entire ITSM operations for technology support operations of venues.• This includes developing, implementing, maintaining & reporting on service level management & support processes, procedures and policies ensuring that service level targets are achieved, service quality and customer expectations are met or exceeded.• Role responsibility will include managing Level 1 IT Support operations, oversee Level 2 IT support teams including the management of vendor / sub-contractor operational resources and the management of associated contracts and commercial activities for such operations.

      • 10 to 15 years of IT work experience in multiple IT areas, 3-6 years should be in a similar position / responsibility.• Well exposed to industry standards and best practices in IT service management, technical support operations and project management• Experienced in working within multi-sport venues or stadiums hosting mega events• Proficient in support and delivery processes including Service Level, Change, Capacity and IT Service Continuity Management processes• Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field.

      INTALEQ is a Qatar based Sports & Entertainment Technology Solutions and Services provider aspiring to be a global technology player in the niche fields of Sports and Entertainment Technology. Established as a joint venture between Aspire Zone Foundation in Qatar and Ooredoo, a Qatar based global telecom services provider, INTALEQ is a spin off from the technology team of Aspire Zone Foundation and is currently playing a lead role in the country’s preparation for the World Cup Football Tournament in 2022.
      Over the years, INTALEQ has created several innovative IT products and solutions related to Sports Venue Management and Event Management that have been deployed for a wide range of events & tournaments hosted within Aspire Zone Foundation’s multi-sports complex since the Doha Asian Games in 2006. The highly skilled team of in-house Sports Technology professionals have also been instrumental in the creations of several unique solutions across multiple areas of Sports Science, Sports Performance, Sports Medicine and in addition several unique Fan Engagement Solutions. With the World Cup at its door steps, Qatar is also going through transformation in its Sports technology sector where INTALEQ is playing a lead consulting and service provider role.
      With our deep rooted passion for sports, INTALEQ believes that it can contribute to the success of any sports entity or event organizer by establishing long-lasting partnerships that leverage our wealth in sports technology for the betterment of sports, athletes and the global fan community. More

    • 63 Shares129 Views

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      Technical Support Analyst | Intaleq

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      Employment: Full Time

      • Monitoring and reviewing system alerts of various technology systems• Perform basic troubleshooting of hardware, software, applications and internet access related incidents• Log all relevant information regarding incident/service request and allocating category, priority, expectations and escalation where necessary• Provide first-line investigation and diagnosis of customer incident and service request• Escalate incidents/service requests not resolved at First contact within agreed timescales and taking ownership of communicating status to the business/user• Close all resolved incidents, requests and other calls• Communicate efficiently and relate major incident to the relevant party• Coordinate IT service management process including Service Level Agreement, Problem, Change and configuration management• Adheres to and supports ISO 20000 standards, policies, and procedures.• Provide key inputs into product improvements based on system performance logs and incidents.• Interact with power users of venue operational systems such as facility management, security operations, venue operations etc to carry out the assigned roles and responsibilities.• Creates a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress and handling customers professionally.

      • 3-5 years of relevant experience in the same field preferably with multi-cultural corporation/organization. 1 year should be in a similar position / responsibility, preferably in a similar Industry.• Previous experience in IT service desk, Technical and Operation Support• Well exposed to industry standards and best practices in IT Asset and configuration management and Service management practice, Customer Services & service quality• Preferred to have experience working within multi-sport venues or stadiums hosting mega events• Qualified to Diploma/Bachelor’s degree level in an IT related subject.

      INTALEQ is a Qatar based Sports & Entertainment Technology Solutions and Services provider aspiring to be a global technology player in the niche fields of Sports and Entertainment Technology. Established as a joint venture between Aspire Zone Foundation in Qatar and Ooredoo, a Qatar based global telecom services provider, INTALEQ is a spin off from the technology team of Aspire Zone Foundation and is currently playing a lead role in the country’s preparation for the World Cup Football Tournament in 2022.
      Over the years, INTALEQ has created several innovative IT products and solutions related to Sports Venue Management and Event Management that have been deployed for a wide range of events & tournaments hosted within Aspire Zone Foundation’s multi-sports complex since the Doha Asian Games in 2006. The highly skilled team of in-house Sports Technology professionals have also been instrumental in the creations of several unique solutions across multiple areas of Sports Science, Sports Performance, Sports Medicine and in addition several unique Fan Engagement Solutions. With the World Cup at its door steps, Qatar is also going through transformation in its Sports technology sector where INTALEQ is playing a lead consulting and service provider role.
      With our deep rooted passion for sports, INTALEQ believes that it can contribute to the success of any sports entity or event organizer by establishing long-lasting partnerships that leverage our wealth in sports technology for the betterment of sports, athletes and the global fan community. More

    • 63 Shares109 Views

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      ITSM Change Manager | Intaleq

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      Employment: Full Time

      • Ensure that Change & Configuration Management methods and procedures are used for efficient and prompt handling of all Changes within command & control centre technical operations and associated venue management systems such as building management systems, CCTV, Access Control & other ELV solutions.• Manage IT changes through their lifecycle from submission to the completion and closure of the change request analyzing Post Implementation Review (PIR) for all changes, reviewing results from the work carried out and identifying areas of improvement for future implementations• Manage the change control board practice and the overall impact analysis process.• Ensure the CMDB is regularly updated based on the changes being introduced into production• Manage the introduction of new services in the production environment so that there is:• Proper knowledge transfer provided to the support teams and end users through trainings and manuals in coordination with the Knowledge Management Analyst.• Updates to the Service Catalogue and CMDB takes place as part of introducing new services in coordination with the Configuration Manager and Service Level Manager• Ensure proper communication with key stakeholders takes place including agreement on when change is to be deployed, any downtime and any mass communication to staff members impacted by this change

      • 7+ years of relevant experience in the same filed preferably with consulting background with exposure to multiple clients and business domains.• 2-3 years should be in a similar position / responsibility, preferably in a similar Industry.• Previous experience in managing Change and Configuration management activities in a large-scale organization• Well exposed to industry standards and best practices in IT service management• Preferred to have exposure to industry standards and best practices specifically within command centers, safety and security and facility management domains.• Preferred to have experience working within multi-sport venues or stadiums

      INTALEQ is a Qatar based Sports & Entertainment Technology Solutions and Services provider aspiring to be a global technology player in the niche fields of Sports and Entertainment Technology. Established as a joint venture between Aspire Zone Foundation in Qatar and Ooredoo, a Qatar based global telecom services provider, INTALEQ is a spin off from the technology team of Aspire Zone Foundation and is currently playing a lead role in the country’s preparation for the World Cup Football Tournament in 2022.
      Over the years, INTALEQ has created several innovative IT products and solutions related to Sports Venue Management and Event Management that have been deployed for a wide range of events & tournaments hosted within Aspire Zone Foundation’s multi-sports complex since the Doha Asian Games in 2006. The highly skilled team of in-house Sports Technology professionals have also been instrumental in the creations of several unique solutions across multiple areas of Sports Science, Sports Performance, Sports Medicine and in addition several unique Fan Engagement Solutions. With the World Cup at its door steps, Qatar is also going through transformation in its Sports technology sector where INTALEQ is playing a lead consulting and service provider role.
      With our deep rooted passion for sports, INTALEQ believes that it can contribute to the success of any sports entity or event organizer by establishing long-lasting partnerships that leverage our wealth in sports technology for the betterment of sports, athletes and the global fan community. More

    • 88 Shares179 Views

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      IT Project Manager | RTC-1 Employment Services

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      Employment: Temporary

      Position Title: IT Project ManagerEmployment Type: Temporary for 6 months to 1 year with permanent placementSalary: depending on experience and qualificationsJob location: Dubai, UAEAbout the Client:The hiring company is one of the leading group of companies in the UAE based in Dubai with successful track records in retail, fashion, hospitality, interior design and real estate industries.Job Role:• Coordinate all IT infrastructure related activities within all business units (ERP)• Be the in-house POC for installation hardware and software, cabling. networking components, operating systems, and office applications• Lead and work hand in hand with IT executives and vendors for system network revamping of the organization• Responsible for implementation of server-based infrastructures i.e., configure routers, modems, installation of firewalls, database storage, security, file backup, cloud, etc.• Create and maintain company standard procedures with regards to data recovery, maintenance, and data integrity• Design IP Addresses and Network switch and Firewall configuration• Conduct plan preventive maintenance (PPM) to ensure IT Infrastructure and software is in good KPI• Coordinate with the third-party solution provider for new solutions• Troubleshoot and resolve all issues related to systems functionality such as laptops servers, printers, etc.• Interface with all company’s personnel professionally by providing weekly / monthly report

      Requirements:• Male, 48 years old and below• Bachelor’s or Master’s degree in Information Technology or any related filed• Minimum 10 years of work experience with at least 5 solid years as a Manager or higher in one company alone• Adept in coordinating all IT infrastructure related activities across business units via ERP• Great problem-solving skills and ability to abstract functional requirements• Excellent written and oral communication skills in English• Candidates who can join immediately will be prioritized

      RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

    • 63 Shares189 Views

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      Finance Manager | Propel Consult

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      Employment: Full Time

      Company Profile:A leading business accelerator specializing in supporting start-ups by offering top legal support, mentoring, training and coaching programs to their clients. As well as providing numerous partnerships and a wide reaching network, the accelerator will also provide entrepreneurs with office space, seed funding, business development workshops that are tailored to the client’s needs and specifications.They are currently looking to recruit finance manager to be based in Bahrain.Duties and Responsibilities:• Prepare and record asset, liability, revenue, and expenses entries by compiling and analyzing account information.• Verify, allocate, post and reconcile accounts payable and receivable.• Prepare and review budget, revenue, expense, payroll entries, invoices, and other accounting documents.• Analyze financial information and summarize financial status by collecting information; preparing balance sheet, profit and loss, and other statements.• Analyze revenue and expenditure trends and recommend appropriate budget levels, and ensure expenditure control.• Produce error-free accounting reports and present their results.• Prepare financial statements and produce budget according to schedule.• Liaison work with internal and external auditors, banks and regulatory agencies.• Assist with tax audits and tax returns.• Direct internal and external audits to ensure compliance.• Review and recommend modifications to accounting systems and procedures .• Support month-end and year-end close process.

      Qualifications & Requirements:• Must be a Bahraini national• Must have 3-5 years of experience• Must have investment experience• A degree in Banking and Finance/ Accounting is required• The candidate must have some legal background, coordinating with the chairman, managing director

      Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties. We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more. Concentrating our resources has created 5 distinct specialist divisions:
      Banking & Finance
      Human Resources
      Oil & Gas
      Construction
      Architecture & Engineering More

    • 163 Shares169 Views

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      Deals – Transaction Services – Financial Due Diligence – Manager | PricewaterhouseCoopers

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      Employment: Full Time

      Deals – Transaction Services – Financial Due Diligence – Manager – Abu DhabiLine of ServiceAdvisorySpecialismFinancial Due DiligenceManagement LevelManagerJob Description & SummaryA career in our Financial Due Diligence practice, within Deals Transaction Services, will provide you the opportunity to help organisations realise the potential of mergers, acquisitions and divestitures and capital markets. In short, we help some of the world’s leading companies originate, create, execute, and realise value from deals. Through data driven insights we help our clients move in the right direction ensuring maximum value for their company.Our team assists organisations with both buy side and sell side due diligence. As part of our team, you’ll help us provide both corporate and financial buyers with peace of mind by analysing and validating all the financial, commercial, operational and strategic assumptions being made.As a Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Managing teams through the analysis of financial and non-financial business information.- Identifying and understanding key drivers of a business and potential deal breakers (financial and non-financial).- Writing and reviewing financial due diligence (buy-side, sell-side or refinancing) reports for our corporate, banking and private equity clients.- Sharing your experience and developing other team members through the deal process.- Understanding the processes in due diligence work including dealing with risk management processes and procedures.- Interacting with senior levels of Management, and exposure to business owners to understand areas such as historical and projected business performance, wider commercial issues, etc.- Developing internal and external networks, and adopting a business development mindset.- Travel may be required, which is dependent upon the client/ target’s location.

      Required Skills and Experience:- ACA/ICAS qualified (or equivalent).- Previous Due diligence experience.- Good business writing and Excel skills (eg report writing).- Good analytical skills and commercial awareness.- Interpersonal skills (lead teams, mentoring and developing staff, confident interacting with clients and management).- Excellent communication skills (questioning and listening skills).- Experience with Alteryx, PowerBI, Tableau and other data analytics and visualisation tools.- Passionate about client service.- Able to adapt to change.- Project manage assignments.- Proactive with regard to self-development.- Wide range of client experience.

      PwC firms help organizations and individuals to create the value they’re looking for.
      We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
      In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
      We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
      PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
      PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

    • 113 Shares179 Views

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      Tax & Legal Services – Senior Manager | PricewaterhouseCoopers

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      Employment: Full Time

      Tax & Legal Services – Tax – Tax Compliance Services – Senior Manager – CairoLine of ServiceTaxSpecialismDomestic Tax ComplianceManagement LevelSenior ManagerJob Description & SummaryA career in our Tax Compliance Services practice, within Tax services, will provide you with the opportunity to help our clients meet and manage their tax obligations across unique but ever changing tax specialties. You’ll advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to business analysis, managing indirect taxes, dispute resolution, and global enterprise tax solutions.Our team helps our clients with compliance across all taxes, statutory accounting and complex tax reporting. You’ll focus on bookkeeping and monthly reporting, drafting, auditing and filing of local statutory financial statements, and transaction processing.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

      As a Senior Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.- Deal effectively with ambiguous and unstructured problems and situations.- Initiate open and candid coaching conversations at all levels.- Move easily between big picture thinking and managing relevant detail.- Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.- Contribute technical knowledge in area of specialism.- Contribute to an environment where people and technology thrive together to accomplish more than they could apart.- Navigate the complexities of cross-border and/or diverse teams and engagements.- Initiate and lead open conversations with teams, clients and stakeholders to build trust.- Uphold the firm’s code of ethics and business conduct.

      PwC firms help organizations and individuals to create the value they’re looking for.
      We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
      In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
      We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
      PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
      PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

    • 138 Shares199 Views

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      Assurance – Core Assurance – External Audit – Manager | PricewaterhouseCoopers

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      Employment: Full Time

      Line of ServiceAssuranceSpecialismAssuranceManagement LevelManagerJob Description & SummaryA career within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well known brands and many have broad international reach. We focus on using the latest technology to reduce the level of manual testing ensuring you’ll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients’ information.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

      As a Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Develop new skills outside of comfort zone.- Act to resolve issues which prevent the team working effectively.- Coach others, recognise their strengths, and encourage them to take ownership of their personal development.- Analyse complex ideas or proposals and build a range of meaningful recommendations.- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.- Address sub-standard work or work that does not meet firm’s/client’s expectations.- Use data and insights to inform conclusions and support decision-making.- Develop a point of view on key global trends, and how they impact clients.- Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.- Simplify complex messages, highlighting and summarising key points.- Uphold the firm’s code of ethics and business conduct.

      PwC firms help organizations and individuals to create the value they’re looking for.
      We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
      In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
      We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
      PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
      PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More