More stories

  • in

    SIOC Level 2 Analyst | IBM Middle East

    Employment: Full Time

    Information and Data are some of the most important organizational assets in today’s businesses. As a Security Consultant, you will be a key advisor for IBM’s clients, analyzing business requirements to design and implement the best security solutions for their needs. You will apply your technical skills to find the balance between enabling and securing the client’s organization with the cognitive solutions that are making IBM the fastest growing enterprise security business in the world.Your Role and ResponsibilitiesWe are looking for a SOC Tier 2 Analyst to support our Security Services team. As a SOC Tier 2 Analyst you will be responsible for monitoring, triage, communication of security incidents for the client. Analysts will use SIEM technology to investigate alerts that are escalated from Tier 1, the client, or from intelligence sources. Furthermore, the SOC Tier 2 Analyst may be required to both monitor and utilize third party toolsets to assist with the identification of security threats, apply various techniques to identify and track cyber threats and analyze various data sources related to security events. The IBM Tier 2 Analyst will communicate with the security team, architects, managers and clients on a regular basis through various methods to ensure operational awareness.Main tasks and responsibilities will include:- Determine if the security alert should be classified as a security incident- Analysis method of attack or threat- Analysis of actor or object of the attack or threat- Analysis of known targets and purpose of the attack or threat- Impact analysis of the attack or threat both in terms of kill chain stage and risk magnitude- Incident handling support- Use case/rule tuning recommendations- Testing and maintenance of response procedures- Participate in lessons learned workshopsKey Job Details- Country: EG- State: AL QAHIRAH- City: Cairo- Category: Consultant- Required Education: Bachelor’s Degree- Position Type: Early Professional- Employment Type: Full-Time- Contract Type: Regular- Company: (0040) IBM World Trade Corp – Egypt Branch- Req ID: 352473BR- Travel Required: Up to 50% or 3 days a week (home on weekends – based on project requirements)- Min Salary:- Max Salary:- Currency:- Location: Cairo, AL QAHIRAH EG

    Required Technical and Professional Expertise- Experience with SIEM technology and tools (such as RSA, ArcSight, Splunk and QRadar), anti-Virus/Malware, anti-DDOS, WAF, FW Rules Management, forensic tools- Excellent Knowledge and experience in IT Security Technologies- Background in Vulnerability Management, Security Incident Management, Forensic Analysis- Ability to translate security impacts to the wider business- Willingness to work outside office hours as part of the CSIRT Team- Ability to work in an international context and excellent communication skills- Interpersonal skills with the ability to establish and working relationships in a project-based / client-serving model, and to work closely with people at different levels of an organization- University degree in Information Technology or CompTIA Security +, GCIH, GCIA, CEH, OSCP or equivalent certifications- English is a mandatory language requirementPreferred Technical and Professional Expertise- Preferred Technical and Professional Experience- 3+ years of experience operating in a Security Operations Center Analyst or similar role- GCIA or equivalent certification- Bachelor’s or master’s degree in Cybersecurity or equivalent- English is a mandatory language requirementAbout Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.Your Life at IBMWhat matters to you when you’re looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You at IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.
    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.
    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

  • in

    Data Analyst | RTC-1 Employment Services

    Employment: Full Time

    Position Title: Data AnalystEmployment Type: Full-timeSalary: up to 7,000 AED all-inclusive depending on experience and qualificationsJob Location: Dubai, UAEAbout the Client:The hiring company is one of the leading distributors of pet supplies and products in the UAE and GCC regionJob Role:Manage master data including creation, updates and deletionProvide quality assurance of imported dataHelp develop reports and analysisGenerate reports from single or multiple systemsProcess confidential data and information according to guidelines

    Requirements:35 years and belowBachelor’s degree in any relevant fieldAt least 2 years of experience as Data Analyst preferably from medical/cosmetics/FMCG industryMust have high level of mathematical abilityStrong problem solving skillsExcellent communication skills in English

    RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

  • in

    VAT | Deloitte & Touche (M.E.)

    Employment: Full Time

    • Develops knowledge of relevant tax rules and regulations and their associated processes to formulate solutions for client problems• Conducts research and uses appropriate facts, analysis, and conclusions to draft technical advice, reports, memoranda and other deliverables relevant to tax laws and rules• Recognizes the key capabilities required to deliver a high quality service experience to the client• Collects, assimilates, and analyzes data and uses standard processes and tools to help surface and support solutions in the Tax and Legal business• Applies technology knowledge to address client business challenges• Prepares basic tax returns and refunds by referencing tax implications, opportunities, and their optimization• Establishes relationships with tax authorities and learns the local tax organizational structure, responsibilities, rights and obligations of taxpayers, tax authorities, and Deloitte• Follows the principles and structure of legislation and related concentration, development in law, published tax authority positions, and court cases• Applies customs laws, rulings, and jurisprudence (fiscal and non-fiscal) principles and the interaction of customs and global trade (CGT) laws with non-CGT disciplines to projects

    • Excellent research skills and strong written and verbal communications skills required.• Bachelor’s degree in Accounting, Finance or other business related field• Strong academic credentials (Minimum GPA of 3.3)• Relevant work experience (e.g. internships, summer positions, school jobs)• Demonstrated leadership, problem solving, and strong verbal and written communication skills• Ability to prioritize tasks and work on multiple assignments• Ability to work both independently and as part of a team with professionals at all levels• Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English)

    Deloitte is the world’s largest and leading professional services firm, providing audit & assurance, consulting, financial advisory, risk advisory and tax and services to public and private clients spanning multiple industries, whether they are in the energy, communications, oil and gas, financial services, family businesses, healthcare, public or education sectors among others.
    With a globally connected network of member firms in more than 150 countries and territories, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte’s more than 250,000 professionals are committed to becoming the standard of excellence.
    Deloitte & Touche (M.E.) is a member firm of Deloitte globally and is the first Arab professional services firm established in the Middle East region Deloitte & Touche (M.E.) is a member firm of Deloitte Touche Tohmatsu Limited (DTTL) and is a leading professional services firm established in the Middle East region with uninterrupted presence since 1926 with 26 offices in 15 countries to date. What distinguishes Deloitte member firms in the Middle East is the global and regional expertise and know-how offered through specialized and highly knowledgeable talent. Deloitte aims to offer the best services to its clients through a team with more than 3,300 partners, directors and staff in the Middle East which guarantees effective communication with clients and a deeper understanding of their needs. It is a Tier 1 Tax advisor in the GCC region since 2010 (according to the International Tax Review World Tax Rankings). It has also received numerous awards in the last few years which include best employer in the Middle East, best consulting firm, the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW), as well as the best CSR integrated organization.
    Deloitte drives progress. Our practices around the Middle East support clients become leaders wherever they choose to compete. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.
    Our Purpose
    Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
    Our shared values guide the way we behave to make a positive, enduring impact:
    Integrity
    Outstanding value to markets and clients
    Commitment to each other
    Strength from cultural diversity More

  • in

    Manager IT Service Management | Intaleq

    Employment: Full Time

    • Responsible for setting up and managing the entire ITSM operations for technology support operations of venues.• This includes developing, implementing, maintaining & reporting on service level management & support processes, procedures and policies ensuring that service level targets are achieved, service quality and customer expectations are met or exceeded.• Role responsibility will include managing Level 1 IT Support operations, oversee Level 2 IT support teams including the management of vendor / sub-contractor operational resources and the management of associated contracts and commercial activities for such operations.

    • 10 to 15 years of IT work experience in multiple IT areas, 3-6 years should be in a similar position / responsibility.• Well exposed to industry standards and best practices in IT service management, technical support operations and project management• Experienced in working within multi-sport venues or stadiums hosting mega events• Proficient in support and delivery processes including Service Level, Change, Capacity and IT Service Continuity Management processes• Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field.

    INTALEQ is a Qatar based Sports & Entertainment Technology Solutions and Services provider aspiring to be a global technology player in the niche fields of Sports and Entertainment Technology. Established as a joint venture between Aspire Zone Foundation in Qatar and Ooredoo, a Qatar based global telecom services provider, INTALEQ is a spin off from the technology team of Aspire Zone Foundation and is currently playing a lead role in the country’s preparation for the World Cup Football Tournament in 2022.
    Over the years, INTALEQ has created several innovative IT products and solutions related to Sports Venue Management and Event Management that have been deployed for a wide range of events & tournaments hosted within Aspire Zone Foundation’s multi-sports complex since the Doha Asian Games in 2006. The highly skilled team of in-house Sports Technology professionals have also been instrumental in the creations of several unique solutions across multiple areas of Sports Science, Sports Performance, Sports Medicine and in addition several unique Fan Engagement Solutions. With the World Cup at its door steps, Qatar is also going through transformation in its Sports technology sector where INTALEQ is playing a lead consulting and service provider role.
    With our deep rooted passion for sports, INTALEQ believes that it can contribute to the success of any sports entity or event organizer by establishing long-lasting partnerships that leverage our wealth in sports technology for the betterment of sports, athletes and the global fan community. More

  • in

    Technical Support Analyst | Intaleq

    Employment: Full Time

    • Monitoring and reviewing system alerts of various technology systems• Perform basic troubleshooting of hardware, software, applications and internet access related incidents• Log all relevant information regarding incident/service request and allocating category, priority, expectations and escalation where necessary• Provide first-line investigation and diagnosis of customer incident and service request• Escalate incidents/service requests not resolved at First contact within agreed timescales and taking ownership of communicating status to the business/user• Close all resolved incidents, requests and other calls• Communicate efficiently and relate major incident to the relevant party• Coordinate IT service management process including Service Level Agreement, Problem, Change and configuration management• Adheres to and supports ISO 20000 standards, policies, and procedures.• Provide key inputs into product improvements based on system performance logs and incidents.• Interact with power users of venue operational systems such as facility management, security operations, venue operations etc to carry out the assigned roles and responsibilities.• Creates a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress and handling customers professionally.

    • 3-5 years of relevant experience in the same field preferably with multi-cultural corporation/organization. 1 year should be in a similar position / responsibility, preferably in a similar Industry.• Previous experience in IT service desk, Technical and Operation Support• Well exposed to industry standards and best practices in IT Asset and configuration management and Service management practice, Customer Services & service quality• Preferred to have experience working within multi-sport venues or stadiums hosting mega events• Qualified to Diploma/Bachelor’s degree level in an IT related subject.

    INTALEQ is a Qatar based Sports & Entertainment Technology Solutions and Services provider aspiring to be a global technology player in the niche fields of Sports and Entertainment Technology. Established as a joint venture between Aspire Zone Foundation in Qatar and Ooredoo, a Qatar based global telecom services provider, INTALEQ is a spin off from the technology team of Aspire Zone Foundation and is currently playing a lead role in the country’s preparation for the World Cup Football Tournament in 2022.
    Over the years, INTALEQ has created several innovative IT products and solutions related to Sports Venue Management and Event Management that have been deployed for a wide range of events & tournaments hosted within Aspire Zone Foundation’s multi-sports complex since the Doha Asian Games in 2006. The highly skilled team of in-house Sports Technology professionals have also been instrumental in the creations of several unique solutions across multiple areas of Sports Science, Sports Performance, Sports Medicine and in addition several unique Fan Engagement Solutions. With the World Cup at its door steps, Qatar is also going through transformation in its Sports technology sector where INTALEQ is playing a lead consulting and service provider role.
    With our deep rooted passion for sports, INTALEQ believes that it can contribute to the success of any sports entity or event organizer by establishing long-lasting partnerships that leverage our wealth in sports technology for the betterment of sports, athletes and the global fan community. More

  • in

    ITSM Change Manager | Intaleq

    Employment: Full Time

    • Ensure that Change & Configuration Management methods and procedures are used for efficient and prompt handling of all Changes within command & control centre technical operations and associated venue management systems such as building management systems, CCTV, Access Control & other ELV solutions.• Manage IT changes through their lifecycle from submission to the completion and closure of the change request analyzing Post Implementation Review (PIR) for all changes, reviewing results from the work carried out and identifying areas of improvement for future implementations• Manage the change control board practice and the overall impact analysis process.• Ensure the CMDB is regularly updated based on the changes being introduced into production• Manage the introduction of new services in the production environment so that there is:• Proper knowledge transfer provided to the support teams and end users through trainings and manuals in coordination with the Knowledge Management Analyst.• Updates to the Service Catalogue and CMDB takes place as part of introducing new services in coordination with the Configuration Manager and Service Level Manager• Ensure proper communication with key stakeholders takes place including agreement on when change is to be deployed, any downtime and any mass communication to staff members impacted by this change

    • 7+ years of relevant experience in the same filed preferably with consulting background with exposure to multiple clients and business domains.• 2-3 years should be in a similar position / responsibility, preferably in a similar Industry.• Previous experience in managing Change and Configuration management activities in a large-scale organization• Well exposed to industry standards and best practices in IT service management• Preferred to have exposure to industry standards and best practices specifically within command centers, safety and security and facility management domains.• Preferred to have experience working within multi-sport venues or stadiums

    INTALEQ is a Qatar based Sports & Entertainment Technology Solutions and Services provider aspiring to be a global technology player in the niche fields of Sports and Entertainment Technology. Established as a joint venture between Aspire Zone Foundation in Qatar and Ooredoo, a Qatar based global telecom services provider, INTALEQ is a spin off from the technology team of Aspire Zone Foundation and is currently playing a lead role in the country’s preparation for the World Cup Football Tournament in 2022.
    Over the years, INTALEQ has created several innovative IT products and solutions related to Sports Venue Management and Event Management that have been deployed for a wide range of events & tournaments hosted within Aspire Zone Foundation’s multi-sports complex since the Doha Asian Games in 2006. The highly skilled team of in-house Sports Technology professionals have also been instrumental in the creations of several unique solutions across multiple areas of Sports Science, Sports Performance, Sports Medicine and in addition several unique Fan Engagement Solutions. With the World Cup at its door steps, Qatar is also going through transformation in its Sports technology sector where INTALEQ is playing a lead consulting and service provider role.
    With our deep rooted passion for sports, INTALEQ believes that it can contribute to the success of any sports entity or event organizer by establishing long-lasting partnerships that leverage our wealth in sports technology for the betterment of sports, athletes and the global fan community. More

  • in

    Senior Technical Support Analyst | Intaleq

    Employment: Full Time

    • Oversee the operation of the Service desk staff and ensure that end users are receiving the appropriate levels of service for stadium technology services.• This includes the responsibilities of managing procedures related to the identification, prioritization and resolution of end users service desk requests, including the logging, monitoring, tracking, communicating and coordinating the helpdesk functions.

    • 5-10 years of relevant experience in the same field preferably with multi-cultural corporation/organization. 2 year should be in a similar position / responsibility, preferably in a similar Industry.• Previous experience in IT service desk, helpdesk or IT Support Centre operation• Well exposed to industry standards and best practices in IT Service management, Customer Services, service quality• Preferred to have experience working within multi-sport venues or stadiums hosting mega events• Qualified to Bachelor degree level in an IT related subject.

    INTALEQ is a Qatar based Sports & Entertainment Technology Solutions and Services provider aspiring to be a global technology player in the niche fields of Sports and Entertainment Technology. Established as a joint venture between Aspire Zone Foundation in Qatar and Ooredoo, a Qatar based global telecom services provider, INTALEQ is a spin off from the technology team of Aspire Zone Foundation and is currently playing a lead role in the country’s preparation for the World Cup Football Tournament in 2022.
    Over the years, INTALEQ has created several innovative IT products and solutions related to Sports Venue Management and Event Management that have been deployed for a wide range of events & tournaments hosted within Aspire Zone Foundation’s multi-sports complex since the Doha Asian Games in 2006. The highly skilled team of in-house Sports Technology professionals have also been instrumental in the creations of several unique solutions across multiple areas of Sports Science, Sports Performance, Sports Medicine and in addition several unique Fan Engagement Solutions. With the World Cup at its door steps, Qatar is also going through transformation in its Sports technology sector where INTALEQ is playing a lead consulting and service provider role.
    With our deep rooted passion for sports, INTALEQ believes that it can contribute to the success of any sports entity or event organizer by establishing long-lasting partnerships that leverage our wealth in sports technology for the betterment of sports, athletes and the global fan community. More

  • in

    Venue Technology Coordinator | Intaleq

    Employment: Full Time

    • Responsible for ensuring all operational support activities during the event & non-event scenarios are running efficiently by managing the onsite contractor resources and providing continual reporting to the ITSM management.• This includes overseeing any installation, operation and maintenance & support activities of the venues related technology solutions for stadium and event operations.

    • 5-10 years of IT work experience in managing venue/stadium based technology for venue & event operations covering systems such as CCTV, IPTV, Digital Signage, Access Control, Intruder Detection & other ELV systems.• 2-3 years should be in a similar position / responsibility, preferably in multi-sport venues or stadiums hosting mega events• Bachelor’s engineering degree in Electronics & Communication Science/ Information technology or any other related filed.

    INTALEQ is a Qatar based Sports & Entertainment Technology Solutions and Services provider aspiring to be a global technology player in the niche fields of Sports and Entertainment Technology. Established as a joint venture between Aspire Zone Foundation in Qatar and Ooredoo, a Qatar based global telecom services provider, INTALEQ is a spin off from the technology team of Aspire Zone Foundation and is currently playing a lead role in the country’s preparation for the World Cup Football Tournament in 2022.
    Over the years, INTALEQ has created several innovative IT products and solutions related to Sports Venue Management and Event Management that have been deployed for a wide range of events & tournaments hosted within Aspire Zone Foundation’s multi-sports complex since the Doha Asian Games in 2006. The highly skilled team of in-house Sports Technology professionals have also been instrumental in the creations of several unique solutions across multiple areas of Sports Science, Sports Performance, Sports Medicine and in addition several unique Fan Engagement Solutions. With the World Cup at its door steps, Qatar is also going through transformation in its Sports technology sector where INTALEQ is playing a lead consulting and service provider role.
    With our deep rooted passion for sports, INTALEQ believes that it can contribute to the success of any sports entity or event organizer by establishing long-lasting partnerships that leverage our wealth in sports technology for the betterment of sports, athletes and the global fan community. More