Job Posting

Employment: Full Time

Information and Data are some of the most important organizational assets in today’s businesses. As a Security Consultant, you will be a key advisor for IBM’s clients, analyzing business requirements to design and implement the best security solutions for their needs. You will apply your technical skills to find the balance between enabling and securing the client’s organization with the cognitive solutions that are making IBM the fastest growing enterprise security business in the world.Your Role and ResponsibilitiesWe are looking for a SOC Tier 2 Analyst to support our Security Services team. As a SOC Tier 2 Analyst you will be responsible for monitoring, triage, communication of security incidents for the client. Analysts will use SIEM technology to investigate alerts that are escalated from Tier 1, the client, or from intelligence sources. Furthermore, the SOC Tier 2 Analyst may be required to both monitor and utilize third party toolsets to assist with the identification of security threats, apply various techniques to identify and track cyber threats and analyze various data sources related to security events. The IBM Tier 2 Analyst will communicate with the security team, architects, managers and clients on a regular basis through various methods to ensure operational awareness.Main tasks and responsibilities will include:- Determine if the security alert should be classified as a security incident- Analysis method of attack or threat- Analysis of actor or object of the attack or threat- Analysis of known targets and purpose of the attack or threat- Impact analysis of the attack or threat both in terms of kill chain stage and risk magnitude- Incident handling support- Use case/rule tuning recommendations- Testing and maintenance of response procedures- Participate in lessons learned workshopsKey Job Details- Country: EG- State: AL QAHIRAH- City: Cairo- Category: Consultant- Required Education: Bachelor’s Degree- Position Type: Early Professional- Employment Type: Full-Time- Contract Type: Regular- Company: (0040) IBM World Trade Corp – Egypt Branch- Req ID: 352473BR- Travel Required: Up to 50% or 3 days a week (home on weekends – based on project requirements)- Min Salary:- Max Salary:- Currency:- Location: Cairo, AL QAHIRAH EG

Required Technical and Professional Expertise- Experience with SIEM technology and tools (such as RSA, ArcSight, Splunk and QRadar), anti-Virus/Malware, anti-DDOS, WAF, FW Rules Management, forensic tools- Excellent Knowledge and experience in IT Security Technologies- Background in Vulnerability Management, Security Incident Management, Forensic Analysis- Ability to translate security impacts to the wider business- Willingness to work outside office hours as part of the CSIRT Team- Ability to work in an international context and excellent communication skills- Interpersonal skills with the ability to establish and working relationships in a project-based / client-serving model, and to work closely with people at different levels of an organization- University degree in Information Technology or CompTIA Security +, GCIH, GCIA, CEH, OSCP or equivalent certifications- English is a mandatory language requirementPreferred Technical and Professional Expertise- Preferred Technical and Professional Experience- 3+ years of experience operating in a Security Operations Center Analyst or similar role- GCIA or equivalent certification- Bachelor’s or master’s degree in Cybersecurity or equivalent- English is a mandatory language requirementAbout Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.Your Life at IBMWhat matters to you when you’re looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You at IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.
Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.
Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

Employment: Full Time

As a Test Specialist at IBM, your analytical and technical skills will directly impact the quality of the software we create. Come work in an agile environment where you will help each iteration reach the next level. Whether the testing is manual, automated, or cognitive, you hold a key role in releasing the best deliverables to IBM’ers and our clients.Your Role and ResponsibilitiesOver the past 100 years, IBMers all over the globe have helped make the world work better and smarter. In this new era of Cognitive Business, IBM is helping to reshape industries by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things: Changing how we create, collaborate, analyze and engage. From transforming healthcare to improving the retail shopping experience – it’s what IBMers do. In Africa, we’ve been changing the way the continent does business for more than 50 years, and as our company continues to grow, we’re looking for talented professionals to join us in this new era.Join us and be part of a diverse and global team of thinkers and doers, and make an impact.This role is for a graduate of a university who is hired for a professional position requiring a university level education (or equivalent experience). The employee focuses on individual/team objectives and development of professional effectiveness.Key Job Details- Country: EG- State: AL QAHIRAH- City: Cairo- Category: Technical Specialist- Required Education: Bachelor’s Degree- Position Type: Professional- Employment Type: Full-Time- Contract Type: Regular- Company: (0040) IBM World Trade Corp – Egypt Branch- Req ID: 363113BR- Travel Required: Up to 10% or 1 day a week- Min Salary:- Max Salary:- Currency:- Location: Cairo, AL QAHIRAH EG

About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.Your Life at IBMWhat matters to you when you’re looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You at IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.
Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.
Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

Employment: Full Time

IntroductionAt IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and ResponsibilitiesPractitioners in this specialty are responsible for receiving calls, emails, or chats and resolving HR-related queries from client employees using specific Contact Center Applications. The practitioner is responsible for handling information inquiries or requests about products, services or personnel received via telephone, fax, e-mail, or chat from customers, IBM personnel or business partners. Services provided may include, but are not limited to, the following: general inquiry support, service delivery support, education enrolment assistance, business partner service, data base management. They perform interrelated activities that deliver the primary service provided by the business function. They have knowledge and experience in using a few specialized tools and procedures to address the requester’s needs. Primary measurement is customer satisfaction with the handling of the requests.Key Job Details- Country: EG- State: AL QAHIRAH- City: Cairo- Category: Human Resources- Required Education: Bachelor’s Degree- Position Type: Early Professional- Employment Type: Full-Time- Contract Type: Fixed Term – Long Term- Company: (0040) IBM World Trade Corp – Egypt Branch- Req ID: 360617BR- Travel Required: No Travel- Min Salary:- Max Salary:- Currency:- Location: Cairo, AL QAHIRAH EG

Qualification & Skills:- Any Non-Technical Graduate / Post Graduate- Excellent communication skills in English both oral & written- 5-7 years over all experience with minimum of 3-5 years in HR Contact Centre for any International IT / ITES Company at an L1Service DeliveryHas good knowledge on handling HR Contact Centre Operations related queries over Inbound Calls, Chat & E-MailStrong knowledge of MS Excel& Word- Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines- Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans- Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business- Ability to trouble-shoot and implement changes in his/her processes; ability to identify major areas of concern regarding compliance to travel policy as well as recommend measures to address identified exceptions; ability to analyse and present travel spending data in a way that will provide optimum benefits to the business- Effectively Works with Others -Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements- Excellent CustomerService skills -ability to communicate to all people at all levels within the organization. Must have the ability to resolve difficult customer service issues- High degree of numeracy skills with meticulous attention to details- Team work -the ability to work well within the team is key to this roleRole & Responsibilities:- Receive inbound calls, e-mail & chats from customers and answer questions, as well as question participants to obtain full understanding of what information is being requested(Level 1)- Educate enquirers on client processes whenever necessaryDocument all enquiries accurately- Provide quality customer service on every interaction- Communicate clearly and effectively with participantsPerform other tasks as requiredMandatory:- Should have a valid passport- Should have excellent communication skills (oral & written) in English- Should have strong MS Excel& Word- Should be open to working in MEA Shifts (Sunday to Thursday: 2.00pm EET-11.00pm EETAbout Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.Your Life at IBMWhat matters to you when you’re looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You at IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.
Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.
Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

Employment: Full Time

The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy.Your Role and ResponsibilitiesEmployees in this specialty should have knowledge in SAPHR Management System.This will be key as they execute the different key Human Resource Delivery processing activities such as Data Maintenance and Payroll. This knowledge coupled with their understanding of client-specific policy is essential for Human Resources Delivery specialties. Should an issue be identified, employees will need to reach out to upstream and downstream processes to resolve the issue. A good understanding of the end to end HRMS System and Process will allow them to navigate through these dependencies seamlessly. There may be occasions when employees will be required to perform system testing.Key Job Details- Country: EG- State: AL QAHIRAH- City: Cairo- Category: Human Resources- Required Education: Bachelor’s Degree- Position Type: Early Professional- Employment Type: Full-Time- Contract Type: Fixed Term – Long Term- Company: (0040) IBM World Trade Corp – Egypt Branch- Req ID: 360614BR- Travel Required: Up to 10% or 1 day a week- Min Salary:- Max Salary:- Currency:- Location: Cairo, AL QAHIRAH EG

Qualification & Skills:- HRGraduate / Post Graduate (MBA HR is preferred)Excellent communication skills in English both oral & written- 3-7 years over all experience with minimum of 2-5 years in Employee Data Management & Issue Resolution for any International IT / ITES CompanyHas good knowledge of EDM related processes- Strong knowledge of MS Excel- Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines- Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans- Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business- Ability to trouble-shoot and implement changes in his/her processes; ability to identify major areas of concern regarding compliance to travel policy as well as recommend measures to address identified exceptions; ability to analyse and present travel spending data in a way that will provide optimum benefits to the business- Effectively Works with Others -Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements- Excellent Customer Service skills -ability to communicate to all people at all levels within the organization. Must have the ability to resolve difficult customer service issues- High degree of numeracy skills with meticulous attention to details- Team work -the ability to work well within the team is key to this roleRole & Responsibilities:- Inputs and processes employee data in the HR System to provide accurate and timely information to a variety of HR Services- Interface with customers to resolve questions and issues regarding compensation administration/processes- Provides data for any internal business controls team as required- Ensure compliance to the client’s existing standardsMandatory:- Should have a valid passport- Should have excellent communication skills (oral & written) in English- Should have strong MS Excel Knowledge- Should be open to working in MEA Shifts (Sunday to Thursday: 5.30pm IST -2.30am ISTAbout Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.Your Life at IBMWhat matters to you when you’re looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You at IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.
Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.
Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More