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      IFS – Engagement & Communications Manager | PricewaterhouseCoopers

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      Employment:

      Full Time

      Line of ServiceInternal Firm ServicesSpecialismIFS – Brand & CommunicationsManagement LevelManagerJob Description & SummaryA member of the Chief People Officer’s team responsible for supporting the Leadership & Internal Communications team. The candidate will be responsible for driving engagement and developing communications plans in conjunction with the Engagement & Communications Lead. Lead in planning, liaising with different areas of the business and implementing communication activities for a variety of stakeholders. Ensure communications messages are consistent across all mediums and for different departments of the organisation, and are inline with the firm’s strategy, purpose and values.Our Internal Communications team creates and implements the most effective communication strategies and tactics that drives PwC’s strategy and aligns its vision and purpose. As part of the team, you’ll create high quality and high impact communications that engage our partners and people and enhance the PwC’s culture and brand.Primary duties and responsibilitiesFinancial- Adhere to the budget- Track spending against the budgetCustomer- Establish an engagement and communications plan in conjunction with team lead- Ensure organisational initiatives and projects are successfully communicated to stakeholders and employees- Liaise with business partners to ensure their priorities are being supported across channels- Support the CPO agenda by understanding business context and editing and writing content for a variety of communications- Manage social and external profiles of key stakeholders- Use existing social media channels to communicate with our people- Support in the running and development of annual events, both digital and live- Handle the communication response to crisis situations which affect organisational perception and reputation- Drive consistency in communication style and language across all areas of the business- Lead and abide by the PwC brand, acting as an ambassador in the region and ensure that all internal communications are aligned to overall corporate brand identityInternal Process- Develop communication plans and key promotional messages in consultation with the team lead- Plan, edit and write content for a variety of communications mediums- Ensure compliance of activities with project communication strategy- Lead development of communications platforms and work closely with team lead to deliver on set targets- Ensure messages are consistent with external communication messages and marketing initiatives- Respond to feedback from staff and adjust communications content accordingly- Learning & Growth- Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

      Knowledge, skills, and abilitiesEducation- Ideally degree educatedLanguage- Fluency in spoken and written English, Arabic not requiredOverall Experience- 5+ years of experience in corporate communications and/or communities managementSpecific Experience- Experience in a marketing function or communications role- Industry experience within the Middle East is preferredKnowledge and Skills- Knowledge of the Professional Services Industry, including latest market developments, best practices and trends- Ability to multitask- Ability to compile and synthesize data- Good communication (verbal and written) skills- Excellent presentation and report writing skills

      PwC firms help organizations and individuals to create the value they’re looking for.

      We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

      In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

      We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

      PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

      PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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      Senior Product Manager, Liabilities & Bancassurance | Commercial Bank of Dubai (CBD)

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      Employment:

      Full Time

      Job Purpose:The role spans many activities from strategic to tactical and provides important cross-functional bridgeu2014 most notably between frontline, marketing and support teams. The role is responsible for setting a Liabilities product vision and strategy of default digital. Principal Accountabilities: Revenue: – Responsibility includes the P&L of the product/segment and ensuring Bank remains competitive in banking products and services in the covered segments and markets with the objective to maximize sales, revenue, and profitability.Product-Services Development: – Identify gaps, develop and launch new/revamp products and propositions to enhance penetration, profitability, brand awareness and market sharePortfolio Management: – Analyze portfolio behavior in order to and implement effective and targeted marketing programs designed to attract additional business.- Yield/Revenue analysis at Product/Segment level- Determine segment product performance- Identify revenue / cost reduction opportunities- Customer retention and loyalty program to minimize attrition- Key performance indicators (KPIs) for performance monitoring and quality measurement purposes and monitor achievement on periodic base- Digital KPIs in terms of monitoring Metric and DimensionsStrategic: – Assist Unit Head in developing and implementing strategies and plans to achieve Sales, Revenue and Profit targets.- Assist Unit head in building the overall strategy for the divisions, revenue models and delivery channel and coordinate in preparation of annual Balance sheet forecasts and profit and loss estimates. – Works closely with Head of Sales and Branches to establish product sales targets for all channels and segments.- Responsible for establishing product sales targets and business objectives to develop products for distribution via multi-channel to support segmentation strategyProcess Reengineering: – Responsible for business process and functionality via each channel to ensure customer and staff experience with originating product sales is “user friendly” and cost effective.Competition and Market Watch: – Ensure ongoing increase in market share and sustainable growth rate in the markets, conduct gap analysis and continually improve our products and channels delivery. – Responsible for increasing Market share for PBG LiabilitiesSupport Unit Management: – Develop seamless relationships with all key stakeholders (Sales, Risk, Legal & Compliance, IT & Operations, Marketing, and Business Quality) in order to ensure smooth launch of new products and propositions. – Lead internal and cross-functional teams to solve business problemsTraining: – Ensure adequate product training is provided to sales / distribution channels and service units on regular basis.Customer (Internal & External):- Ensure value proposition is implemented as per the central guidelines and controls defined by head of Personal Banking- Provide timely and accurate information to all departments and the compliance function as and when required.- Assist teams in coverage markets to prepare service level agreements SLAs for priority servicing of Customers and to attain key service indicators (KSIs).- Actively develops a 1-2 year plan for product development based upon segmentation market research and support communication of this strategy across retail bank management team.- Build and sustain effective marketing initiatives that meet customers goals around driving cross sell of multiple products- Oversee the development and execution of core consumer segment (Lapsed, Loyal, Best etc.) marketing strategies across all business units and evolve strategies to incorporate additional affinities through rigorous testing- Working with Analytics to develop and test segmentation strategies; forecast and model promotional incentives that drive repeat shopping with meaningful ROIInternal (Processes, Products, Regulatory):- Manage the benchmarking process to determine the group’s standing against competition in the international markets covered, to give the group competitive edge in premium segment.- Ensure new and enhanced product launches are fully complete with the applicable internal policies and external regulations in the covered markets; also ensure policies and procedures exist for all existing products and services. – Ensure provision of training and certification program and other staff.- Create standard performance benchmarking in the markets covered.- Ensure safe keeping of all records, files, database, pertaining to the bank.- Provide accurate product and marketing information to Communications function to enable them to assist in marketing Campaigns etc. it will also entail working with local teams in these markets.

      RequirementsEducation and Experience:- Minimum MBA (preferably in Marketing, Strategy and Finance)- 10+ years in Banking/Fintech/Digital, Sales and Services / Product Development in reputed financial institutions with a proven track record of high performer- Proven ability to build, manage and foster a team-oriented environment- Proven ability to work creatively and analytically in a problem-solving environment- Desire to work in a dynamic and fast environment.- Strong work ethic that results in consistent, high-quality performance- Strong structured problem-solving, design thinking skills- Strong UI/UX experience & understanding of digital journeys.- Growth hacker experience with skills in Digital marketing- Content management, SEO, SEM, managing channel attributes- Owned, Earned and Paid media- Ability to translate data and user interactions in to meaningful insights

      In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

      By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

      Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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      Secretary – Placement and RM | Propel Consult

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      Employment:

      Full Time

      CompanyOur client is a leading investment Bank. They are currently looking to recruit Secretary – Placement and RM to be based in BahrainDuties & Responsibilities • Full management of executive’s schedule for both external and internal sources.• Organise, prioritise and handle large volumes of Placement & Relationship Management related information, e-mails and telephone calls.• Coordinate and schedule complex activities to include client meetings, travel, onsite and off-site meetings, and department activities.• Handle highly confidential and non-routine information.• General office management, supply ordering, mail processing and attendance recordkeeping.• Work independently and within the Placement & Relationship Management team on special projects.• Compose and process general correspondences, e-mails, memos, PowerPoint presentations, and business plans.• Extensive management of Executive Director of Placement & Relationship Management‘s calendar, email box and contact information.• Arrange and coordinate all travel arrangements (visas, flights, hotels, car hire etc).• Manage administrative activities related to processing of payments for department expenses and Executive Director of Placement & Relationship Management’s expense reimbursements through Oracle.• Prepare, store, proof read and coordinate client sales documentation.• Log client details into a customer relationship management system.• Maintain documentation for quality audit.• Communicate with department heads to gather or convey relevant information.• Organise and file business correspondence and material.• Organise and keep necessary data and visuals for key meetings.• Coordinate the translation of documents to Arabic or English as required.• Perform other administrative projects and administrative duties as required.• Be as a backup for the other secretaries within the department of Placement & Relationship Management in case of any shortage or absences.• Conduct other duties and special project as required.

      Qualifications & Experience• Diploma or degree in office management• Experience working in the banking sector• Experience working in the Placement and RM• Good skills and knowledge of Lotus notes scheduling, mail and calendar, applicable software programs, and of office machinery and equipment• At least 2 years of office administration experience in a sales and marketing environment• Professional telephone technique and etiquette• Excellent communication skills both written and oral• Self-confidence and professional demeanour• Ability to work independently and with high degree of self-checking and direction• Attention to detail• Ability to prioritize and screen low value, low priority items• Experience in preparation of materials for meetings and activities• Resourceful, dependent and ability to work proactively• High-level administrative and secretarial skills and versatility in the use of office equipment and technologies.

      Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties.
      We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more.
      Concentrating our resources has created 5 distinct specialist divisions:

      Banking & Finance
      Human Resources
      Oil & Gas
      Construction
      Architecture & Engineering More

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      Programmer | RTC-1 Employment Services

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      Employment:

      Full Time

      Position Title: ProgrammerEmployment Type: Full Time Salary: up to 8K AED all-inclusive depending on experience and qualificationsJob Location: Dubai, UAEAbout the client: The hiring company is a Dubai based, No. 1 leisure club for golf in the region.Job Role: • Write clean, scalable code using .NET programming languages• Work with team members to find creative, innovative solutions to problems• Develop and write computer programs to perform specific tasks related to organizational goals• Create workflow diagrams and charts to demonstrate the functionality of programs before coding them• Run software tests to spot and resolve bugs and inconsistencies• Develop technical interfaces, specifications, and architecture

      Requirements:• Open to Indian nationals• Male, 40 years old and below• Diploma in Computer Science/Electronics plus a certificate from a known institute in computer-related discipline• Minimum 3 years of experience in large organizations as .NET Developer or Application Developer• Familiar with ASP.NET framework, SQL Server, and design/architectural patterns (e.g. Model-View-Controller (MVC)), architecture styles/APIs, and development methodologies and models• Knowledgeable in at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3• Have strong understanding of web technologies• Good communication skills

      RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

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      Senior Enterprise Architect – Energy Project | Michael Page

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      Employment:

      Full Time

      Senior Enterprise Architect – Saudi Arabia – Energy ProjectThe Michael Page Exec Team are currently recruiting on a retained basis for the largest project in the middle east for a Senior Enterprise ArchitectThey are seeing a Senior Manager Enterprise architect to work directly with the CTO.Client DetailsThe Michael Page Exec Team are currently recruiting on a retained basis for the largest project in the middle eastThey are seeing a Senior Manager Enterprise architect to work directly with the CTO.As a Senior Enterprise Architect, you will be a Senior Manager in the organization and will be the main person in bridging the gap between business strategy and technology execution. This is a leadership role in defining the digital strategy and you will be instrumental in ensuring the delivery & integration of a automated & intelligent digital platform. As a Senior Enterprise Architect you will to span the divide between business and technology services, and translate business strategies, goals and priorities. You must be comfortable doing Integration as an Enterprise architect. This is a vital position as a The Enterprise Data Architect who will Lead from the front in designing the digital strategy for the energy sector.DescriptionSenior Enterprise Architect – Saudi Arabia * Senior Enterprise Architect with experience of Integration to work on a Greenfield project in Saudi Arabia. * This Enterprise Architect will understand from a technology view point, work closely with the business and stakeholders. * As a Enterprise architect you will be Guiding and leading from the front to aid the business strategy and ensure they use the right technology systems architecture to achieve the firms goals & Provide tech transparency for business stakeholders.This is a Permanent role, Based in Tabuk, Saudi Arabia. Paying competitively & Accommodation, Food and Benefits.* As a Senior Enterprise Architect, you will be a Senior Manager in the organization and will be the main person in bridging the gap between business strategy and technology execution. * This is a leadership role in defining the digital strategy and you will be instrumental in ensuring the delivery & integration of a automated & intelligent digital platform. * As a Senior Enterprise Architect you will to span the divide between business and technology services, and translate business strategies, goals and priorities. * You must be comfortable doing Integration as an Enterprise architect. * This is a vital position as a The Enterprise Data Architect who will Lead from the front in designing the digital strategy for the energy sector.

      Skills required:* 15 years experience in architecture related roles and 8 yrs. experience in being end responsible for the enterprise architecture function within preferably an international organization.* Proven track record in defining and implementing Enterprise Architect strategies within Retail, Telecommunications, Power, Utility company.* Experience in domains including billing, big data, AI, IoT and Machine Learning.* Experience in design & quality assurance authority during the design & delivery of IT solutions.* Strong knowledge & experience with (architecture) frameworks such as the IT4IT Reference Model, TOGAF, OSI Model, Reference Architecture Model for Industry 4.0, COBIT.* Manage technology risks through governance and design* Service Oriented Architecture and solution design patterns.* IT process and project frameworks: E.G Cobit4, ITIL, Prince2* Understanding of latest technologies used in designing digital platforms.* Excellent leadership, interpersonal, communication and motivational skills.* Ability to craft alliances and positively influence peers and stakeholders* Sound understanding of application development methods & tools.You will work with solution architects to align projects to enterprise architecture definitions, work directly with the CTO on design, Architecture, integration of this greenfield application. This is a Senior manager role where you will have long term strategic responsibility for technology and be part of Developing a competitive advantage by ensuring that technology spending is focused on strategic core competencies. This is a key role where you will help manage tech & digital lifecycle, directing new investment in technology and help to Facilitates pragmatic, cost effective approaches to tech projects.If you are looking for a new challenge, with ability to grow be comfortable translating the digital platform target architecture into an actionable, multi-year implementation tech strategy and roadmap. As a Senior Enterprise architect you will provides the enterprise-wide tech transparency to design solutions that make sense for the organization as a whole.Job OfferThis is a Permanent role, Based in Tabuk, Saudi Arabia. Paying competitively & Accommodation, Food and Benefits.

      Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

      The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

      Finance & Accounting
      Banking & Financial Services
      Procurement
      Property & Construction
      Engineering & Supply Chain
      Oil & Gas Technical and Engineering
      Human Resources
      Sales
      Marketing
      Technology
      Secretarial
      Executive Search
      Legal

      The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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      SOC Analyst | Ignite Search & Selection

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      Employment:

      Full Time

      Ignite Service and Selection are currently looking for an experienced SOC Analyst with experience in Cyber Security. Our client is a huge specialist within the digital security market and is looking to expand its SOC Analyst team.You must have experience working within the Cyber security industry, have a positive attitude, and work well within a team environment. The contract is for 6 months initially, with huge potential to be converted to an internal hire based on performance, passion & commitment. The contract is not tied to any specific project. If the candidate proves he/she is a right fit, then they will be provided with the opportunity to join as an internal hire by the end of the contract.Role and Responsibilities• Cyber SOC Tier 1 Analyst in DTS Solution – HawkEye CSOC cyber command center.• The security analyst Tier 1 monitor’s security events from the various SOC entry channels (SIEM, Tickets, Email and Phone), based on the security event severity, escalate to managed service support teams, tier 2 security analyst, and/or customer as appropriate to perform further investigation and resolution.• Reviews trouble tickets generated by SIEM Leverages emerging threat intelligence (IOCs, updated rules, etc.) to identify affected systems and the scope of the attack.• Reviews and collects asset data (configs, running processes, etc.) on systems for further investigation.• Will actively monitor security threats and risks, provide in-depth incident analysis, evaluate security incidents, and will provide proactive threat research.• Work closely with the Tier 2 Analyst to assess risk and provide recommendations for improving DTS Solution – HawkEye CSOC’s customer security posture.• Participate in security incident management and vulnerability management processes. Identify, perform, review or track security incident investigations to resolution and identify lessons learnt.• Identify, perform or review root cause analysis efforts following incident recovery to enhance operations.• Participate in evaluating, recommending, implementing, and troubleshooting security. solutions and evaluating IT security of the new IT Infrastructure systems.• Provide technical guidance to the customer’s technical teams during the configuration of new log sources.• Understanding and implementing the SOC processes and procedures.• Follow standard operating procedures for detecting, classifying, and reporting.• Triage events for criticality and escalate according to predefined processes incidents under the supervision of Tier 2 and Tier 3 staff.• Communicate effectively with customers, team-mates, and management.• Provide input on tuning and optimization of security systems.• Document and maintain customer build documents, security procedures and processes.• Stay up to date with current vulnerabilities, attacks, and countermeasures.• Reviews the latest alerts to determine relevancy and urgency.• Creates new trouble tickets for alerts that signal an incident and require Tier 2 / Incident Response review.• Manages and configures security monitoring tools (SIEM, SYSLOG, NETFLOW, FIM, SYSMON etc.)

      Candidate requirements• 3+ years of experience of network/security architecture or operations experience• Experience working on specific SOC/SIEM platforms• Excellent experience in Elastic (ELK), Splunk, Wazuh, LogRhythm• Experience in SOAR technologies – Demisto, Cybersponse, FortiSOAR, Swimlane• Excellent experience in MDR or EDR• Experience in using security tools – commercial and open source• Experience in defensive technologies – NGFW, AV, VPN, IPS, NETFLOW, DAM, WAF, Proxy, Web Filtering etc. Ability to inspect using PCAP files.• Knowledge with Threat Hunting and MITRE ATT&CK MethodologyCertifications• GIAC Certified Intrusion Analyst (GCIA)• GIAC Certified Enterprise Defender (GCED) issued by GIAC• GIAC Certified Incident Handler (GCIH) issued by GIAC• Certified Ethical Hacker (CEH) issued by EC-Council• CCNA, CCNP, MCSE

      Ignite Search & Selection is a leading Recruitment Agency in the Middle East. Ignite’s team of specialist recruiters now works across a range of sectors including Legal, Digital/Technology, Retail/FMCG, Construction and Engineering.

      We pride ourselves on given both clients and candidates expert market knowledge in our chosen sectors. We value getting a detailed understanding of our clients and candidates expectations to find the perfect fit for all parties. More

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      Director | NSI & Bluefin Talent

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      Employment:

      Full Time

      Strategy and Transformation Director – power and utilities required for a Leading Management Consultancy in Riyadh, Saudi Arabia• As part of the Operations and Strategy Team, you will be responsible for business development & delivery activities across the Middle East, including strategic transformation, operational improvement, cost reduction & process design projects. • You will get involved in writing proposals and lead end-to-end consulting engagements in the Utilities and Power Sector with a focus on the latest trends in Digital Transformation.

      Requirements: • You will ideally have experience working with a Utility & Power Company and a Management Consulting firm.• 10-15 years experience, with a Masters Degree/ MBA/ or Ph.D./ in areas such as Economics, Business Management, ICT, Engineering, etc.• Well updated with the current trends in the Utilities and power Spaces specifically related to digital strategies/ transformation.• You will have experience with the development and implementation of digital strategies and operating models in the Utilities & Power Sector.• Expertise in customer relationship management in utilities & power (including the use of mobile, social media and web interfaces, customer insight and analytics and multi-channel customer experience transformation, channel mix strategy and channel optimization, CRM and or social CRM, social media and mobile platforms, customer insight and analytics, customer service, e-Commerce and how digital can be applied to network operations)• Experience in digital technologies, how these are transforming the utility business, and the elements impacted by the change (including metering, smart grids, product information management, pricing and regulatory reforms, product innovation, customer operating model and technology strategy, etc.)• You will have experience with the development and implementation of strategies and operating models in the utilities and power sector, including experience in partnering with the business at all levels and building the necessary internal and external relationships to secure change across the value chain from generation, through transmission and distribution to the retail/customer experience front end• Experience in managing, guiding, and developing junior team members • You will have strong quantitative, strategic, and financial analytical skills with the ability to understand complex information and communicate it in a non-specialist format to our clients’ operational business units• Expertise in conducting strategic analysis, supporting policy development, and a good understanding of current market trends and technology awareness of region-relevant technologies as well as sector policies to enable transformation, including use of digital, analytic, and information management in the utility industry• Experience in strategies across the supply chain and procurement optimization, process improvement, operational excellence, business process re-engineering, operational due diligence, and post-merger integration. • Excellent organizational skills, including the ability to prioritize work whilst being resilient and being able to cope well under pressure and meeting tight deadlines• You will have excellent written and oral communication skills, be fluent in English, and (preferably) proficient in Arabic• You must be willing and able to travel within the Middle East and worldwide as our projects dictate, and be comfortable working in the cultural environment specific to the UAE, KSA, and other GCC markets.

      New Sourcing International (NSI) / Bluefin Talent have partnered so to offer a specialized recruitment solution within the Consulting and Financial services domains.

      Working together as a specialist search and selection agency, we concentrate on blue chip financial services and strategy / technology consulting organizations across Europe and the Middle East; focusing exclusively on Financial Services, IT and Risk. Being niche allows us to offer a premium search service, tailored to overcome the technically challenging nature of recruitment for the specialist functions that we work.

      We are dedicated to representing best of breed candidates in the region in our dedicated fields of employment. As such we are a leading outfit for placing ex-pats and internationally educated students in the region.

      Our biggest unique selling point, is that we are steered by a dedicated team of ex-financial services and industry professionals. This allows us to offer a level of candidate pre-screening for roles, which is largely anomalous to the recruitment profession. Our ability to bridge the technical knowledge gap typical recruiters encounter, coupled with a thorough delivery process allows us to drive consistently superior results for our clients sourcing requirements. Designed to provide a fast and efficient turnaround, we minimize the use of internal resources our clients spend vetting inadequate profiles, allowing them to quickly get back to focusing on their strategic goals.

      Our strength lies not only in the specialist nature of our firm, but also in the commitment we show towards our clients and candidates. We endeavour to build long-term relationships and recognise the crucial nature of communication throughout the recruitment process. Excellence, integrity, respect and transparency are cornerstone to the culture we promote. More

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      Learning & Development Manager (Professional Services) | Charterhouse

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      Employment:

      Full Time

      Our client who is a leading professional services firm is looking to hire a polished, driven and confident Learning & Development Manager to take on this exciting and challenging role in their Qatar office. Reporting to the Head of HR in Qatar you will take full responsibility for the complete Learning and Development Process where you will be accountable for coordinating with global headquarters on all relevant training programs and ensuring all programs are delivered in-line within local requirements.Accountabilities include implementing the training plan process and functional training programs covering both behavioural / soft skills and functional training programs for all employees as well as the training needs identification of all employees both behavioural and functional / technical capability development and full delivery on training / learning programs and design / implement the annual training calendar. You will also oversee all training logistics with internal / external stakeholders and examine the effectiveness of training programs. You will be responsible for the L&D budget preparation and management, track and evaluate all faculty / facilitators. You will also monitor e-learning and virtual training processes and ensure all administration and maintenance of records and documents are kept up to date for compliance.

      To be successful in this role you will be a HR Graduate with at least 5 years in the same role with experience preferably from a reputed consulting or financial institution. You will an extremely confident individual who has solid experience delivering training behavioural/soft skills and functional training programs to all employees including leadership.

      The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

      Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More