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      IT Infrastructure and Services Delivery Manager | RATP Dev

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      Employment:

      Full Time

      About the company RATP Dev, in the Middle East and across the world, is committed to developing and optimising public transportation systems. Everywhere, we operate to boost the local economy and quality of life of our passengers. Everywhere, we are driven by excellence, passion and determination in welcoming challenge. RATP Dev Middle East is the regional head office which operates and maintains urban transportation systems in multiple countries, on four continents, carrying more than 1.5 billion annual passengers on its networks. Headquartered in Dubai, RATP Dev Middle East has become a leading, innovative and sustainable mobility player in the Middle East and North Africa (MENA) region.In the wider MENA region, RATP Dev Mobility Cairo (RDMC) will soon be in charge of the operations and maintenance of the new Light Railway Transit line and the Cairo Metro Line 3 plus its future extensions therefore we are actively sourcing quality talent for our new and exciting venture in Egypt. About the job JOB PURPOSE: The role is to plan, direct, and coordinate the design, installation, and connectivity of computer systems and network infrastructure to ensure the stable operation of Move & Connect’s IT.RESPONSIBILITIES/DUTIES Supervision – To organize and manage the IT projects managers internal and external to ensure that the projects activities within a specific area of the IT infrastructure activities is carried out in an efficient manner which is consistent with operating procedures and policy.- To prepare and delivery of the business value solutions for customers, including technical writing up and presentation.- To ensure proper budget allocation and tracking spending.- To ensure adherence to needed policies, standards, processes, and procedures as defined.- To ensure that all projects are delivered on time, within the scope and budget.- To responsible to manage the IT services desk / Technician staff with all their daily operations and be able to give guidance when necessary, to complete what is missing in their technical experience.- To manage the technology partnersIT Infrastructure – Oversight of teams responsible for installation, support, repair, and decommissioning of all hardware and network devices across all sites.- Proposing and complying with agreed operational performance goals relating to safety, security, availability, capacity, productivity, efficiency, and cost- Supporting the physical security safeguarding of the people, assets, and customer data in all sites- Contributing to continuous improvement of operational processes, procedures, methods, and tools, including those related to safety, security, and availability incident/event response, management, recovery, and resolution.Services Delivery – Maintain high performing service support functions including and IT Service Desk, Desktop Support and OT Support- Owner of the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required- As owner of the escalation process the Service Delivery Manager will take ownership of major incidents to ensuring coordination of resolving parties, effective communication to stakeholders and post incident review- Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed- Be accountable for the quality of Service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems- Manage and drive internal and third party service via review meetings covering performance, service improvements, quality and processes- Coordinate with Cyber Security Teams to implement identified controls, policies and procedures.

      ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE- 5 years of progressive experience in managing IT infrastructure teams.- A passion for Service Improvement- Experienced Service Management professional- ITIL Qualified- Experience of managing 3rd parties and 3rd party delivered services- Service Management or Support in a large-scale and diverse environment of incident- management, escalation procedures and related disciplines- Expert knowledge of ITIL disciplines- Excellent customer facing/customer service skills Managing and supporting IT systems, infrastructure, and IT security systems.- Understanding of IT infrastructure including but not limited to Platforms, Storage, Application servers, Web servers, SQL Server, Network Routing, Switching, Security applications.- Selection and deployment of hardware, including but not limited to Firewall, Network Routers and Switches, Virtual Servers, Windows Servers, Cloud and On-PREM hosting- Familiarization with software/Applications including but not limited to ERP, Database, SharePoint, O365, and Maximo.- Managing complex projects involving – Managing Client, Vendors and Stakeholders – Hardware/Software procurement- Staff hiring/Team building. – Subcontractor installations supervision- SLA management- Technical documents writingContract type Permanent

      We operate and maintain urban and intercity transportation systems in 12 countries, on four continents, carrying more than 1.5 billion annual passengers on our networks.

      Our parent company, RATP, is the transportation operator for Paris and the surrounding region. It ensures 12 million trips a day on one of the world’s densest and most multi-modal transportation network.

      As the world’s fifth-largest transportation company, RATP Group runs and maintains tens of thousands of kilometers of subway, bus, tram, and urban or intercity rail lines around the globe.

      Every day we innovate for smarter, more sustainable cities by designing, operating and maintaining networks for the well-being of our passengers. Our key words: passion and determination. More

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      IT Coordinator – Saudi National | AccorHotels

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      Employment:

      Full Time

      You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update team your various projects.What is in it for you: – Employee benefit card offering discounted rates in Accor worldwide – Learning programs through our Academies – Opportunity to develop your talent and grow within your property and across the world! – Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: – Organize and implement administrative systems & procedures, and perform necessary support duties – Serve as a principal source of information for the team – Prepare and maintain your department’s records

      Your experience and skills include: – Excellent interpersonal and communication skills – Ability to prioritize work in an environment with multiple interests – Ability to handle complex and confidential information with discretion – Competency using a variety of computer softwares Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.

      A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

      We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

      From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. More

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      Backend Developer – Python / Pandas | Black Pearl

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      Employment:

      Full Time

      My client who is a large Cryptocurrency trading platform is looking to hire a backend developer.Tech stack includes:• Frameworks to backtest and execute trading strategies live • Framework to connect to crypto asset exchanges • Implementation of crypto asset exchanges • Different trading strategies • Market making software • Market analysis • Dashboards for our clients • System administration (nice to have if involved)

      Salary:
      AED
      20,000 to 30,000
      per month inclusive of fixed allowances.

      Ideal candidate have the following:• 3+ years of hands on experience in backend development.• Preferably in Python and Pandas.• Willing to work in a start up environment with minimal supervision.• Have worked with or has deep interest in digital asset trading, investment, cryptocurrency etc.• Excellent communication skills in English.

      Black Pearl is a progressive, dynamic and well structured HR solution provider
      that offers permanent recruitment services, HR consultancy, psychometric assessments, coaching and also professional training services for clients from different corporate sectors in the Middle East.

      Like a rare and unique black pearl, we consider our partnership with our clients and job seekers as a fine, precious and valuable encounter that needs to be affirmed, developed and supported with a strong commitment to deliver not only the right services but the best in the industry.

      Our aim is to meet and exceed the expectations of our clients, strategically offering Black Pearl services that are customized to the unique requirements of our clients and job seekers alike, resulting in effectively achieving goals and all that is required in this ever evolving and competitive market. More

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      Temporary Talent Acquisition Associate | RecruitME

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      Employment:

      Temporary

      Temp Talent Acquisition Associate for an International Professional Services FirmThis is a 9 month temp role starting immediately and has the opportunity to possibly become a permanent position and can be based in the UAE or KSA. As a Talent Acquisition Associate, you will be supporting the recruiting efforts for the Middle East offices. You will be playing an integral role in developing relationships with applicants and internal stakeholders.Your responsibilities will include:• Establishing relationships with internal stakeholders such as interviewers, channel team members, Operations, and Executive Assistants• Planning and coordinating local interview days by scheduling interviews and preparing materials• Planning interviewer’s capacity for international interview days• Acting as a main point of contact for candidates and interviewers on interview days• Maintaining the recruiting database• Managing databases and maintaining information as well as performing analysis and creating local and regional reports in collaboration with regional contacts• Managing the onboarding process for new interviewers and supporting training logistics• Supporting the wider recruiting team as needed

      The ideal candidate will:• Have an eye for detail in keeping all Recruiting platforms/tools updated accurately• Demonstrate strong organization skills with an ability to consistently meet deadlines and handle competing priorities effectively• Have a strong ability to work under pressure.• Be results driven and self-motivated.• Demonstrate resourcefulness and strong problem-solving capabilities• Have the capacity to work in a demanding, fast-paced and multicultural environment• Hold a relevant bachelor’s degree and at least 2 years of experience in corporate office recruiting (preferably at a professional services firm)• Have strong verbal and written communication skills; fluency in English, Arabic is a plus• Hold advanced level computer skills: Windows, Word, Excel, PowerPoint, Outlook• Have the ability to use data based systems and report running• Must be currently based in the UAE or KSA with a transferable visa

      RecruitME are a specialized recruitment consultancy supplying top tier business support staff to Dubais leading multinational organizations. We carefully source, screen and select only the very best candidates to assist our clients in making easier recruitment decisions faster.

      Differentiating ourselves from standard recruitment agencies our consultants have been carefully chosen for their backgrounds in business support for leading multinational organizations. Having been both the client and the candidate previously, we have an insiders understanding of the recruitment process and our clients needs.

      What we do:

      Specializing in business support positions we can assist in introducing a small selection of experienced administration, finance and human resource candidates with the relevant experience to benefit your business. Our careful screening process ensures that we have met with and can give a concise overview of each candidates skills and current situation before you meet them.

      We pride ourselves on sending our clients only the very best available candidates in the market to ensure a simplified, hassle free and timely recruitment experience for all involved. More

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      Mercury Transaction Support Associate – Finance | Ernst & Young

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      Employment:

      Full Time

      Mercury Transaction Support Associate – Finance – KarachiThe opportunityAs we roll out the Next Wave Strategy across EY and with our MENA Service Lines starting a new journey with a bold purpose of building a better working world by transforming business through the power of people, technology and innovation, the role of Mercury Transaction Support (MTS) Associate becomes even more critical to ensure that firm liabilities are correctly stated at any given point & balance sheet reflects the correct position of vendors. As we expand our MENA service lines, we have identified the need to have additional support in the finance functions. The MTS team will support the engagement teams in the mercury transaction processing. The team will work closely with the engagement teams and MENA market finance team. The service includes opportunity creation, opportunity management, pricing, code creation, budgeting, ETC and billing. The role also includes providing analytics and scenario analysis of engagement financials to improve margin.Your key responsibilities:• Based on the input provided by the Client Serving Executives (CSEs) the MTS team will Create opportunity, pricing, budgeting, ETC, Billing etc.• Work closely with the MENA Mercury Business Advisors to make sure that service line protocols are followed in each transaction activity• Provide analytical support, wherever needed to CSEsSkills and attributes for success:• Ability to solve problems and provide credible solutions• Confident to challenge where appropriate• Strong analytical and numeracy skills, with a high degree of accuracy and attention to detail• Good time management skills and able to balance multiple priorities by considering risk, importance and level of urgency• Eagerness to learn quickly, be proactive and share knowledge• Well-developed listening skills combined with the capability to apply judgment and seek guidance when escalation to a functional expert is appropriate

      To qualify for the role, you must have: • Used to working in a fast-paced environment with a strong work ethic• 2+ years of experience in transaction processing field, ideally in a professional services firm• Able to interact well with people at all levels within the firm and build strong relationships• Having strong knowledge of MS Office Packages. Excel, PowerPoint, Outlook, Word and Power BI.• Having excellent communications and organizational skills.• Detail oriented and eager to analyze and solve complex cases.• Have a finance related degree, studying for an accountancy qualification or experience working for a professional service or consultancy environment.• Be innovative, confident and creative thinker with ability to make quick decisions.Ideally, you will also have• A business/commercial degree or post graduate.• Experience in budgeting and account forecasting.• People management and development experience.• Great knowledge of market activities.• Good business-related experience background.What we look forWe are looking for people who can combine, great listening skills, collaboration, influencing and commercial acumen. Being able thrive in an ever changing, diverse, multi-cultural environment where we expect exceptional quality and show passion for your work will set you up for success.What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      IT – Testing & Automation Analyst (Associate) | PricewaterhouseCoopers

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      Employment:

      Full Time

      Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Information Technology (IT)Management LevelAssociateJob Description & SummaryA career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.Our Automation Engineer and Innovation team helps clearly articulate technology requirements and the business demand for automation and innovation solutions, influence senior stakeholders, and build a strong foundation to grow and scale. You’ll deliver powerful and differentiated automation and innovation solutions enabling the business strategy of the Firm and evolving to accommodate changes as needed.The role is to devise and design business process requirements for all IT-related business, financial, and operations systems critical to core organizational functions.  This includes researching and analyzing data in support of business functions, process knowledge, and systems requirements. The Analyst is also responsible for proactively generating and compiling reports based on his or her findings, complete with recommended improvements to – or new requirements for – business processes and operational procedures. This individualwill apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments and to assist in implementing new computer systems.Responsibilities: – Chart existing business processes in order to define current business activities for the development of procedures and models.- Meet with decision-makers, systems owners, and end-users to define business, financial, and operations requirements and systems goals.- Research, review, and analyze the effectiveness and efficiency of existing processes and develop strategies for enhancing or further leveraging these processes.- Prototype new procedures for the purpose of enhancing business processes, operations, and information process flow.- Prepare and deliver reports, recommendations, or alternatives for improving processes in operating systems across the organization.- Perform cost-benefit and return on investment (ROI) analyses for proposed changes to aid management in making implementation decisions.- Identify and establish the scope and parameters of process analysis in order to define impact, outcome criteria, and measure-taking actionsAcquisition & Deployment- Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications.- Assist in conducting research on software and hardware products to justify recommendations and to support purchasing efforts.Operational Management- Develop, standardize, and maintain new or improved processes based on findings and analysis.- Communicate process changes, enhancements, and modifications – verbally or through written documentation – to management, peers, staff, and other employees so that issues and solutions are understood.- Create process models, specifications, diagrams, and charts to provide direction to system programmers.- Liaise with various business groups in the organization to facilitate the implementation of new or improved business processes.- Coordinate and perform in-depth tests, including end-user reviews, for modified and new processes, and other post-implementation support.

      Position RequirementsFormal Education & Certification- College diploma or university degree in the field of business administration, computer science, finance, or management information systems.Knowledge & Experience:- Proven experience with business and technical requirements analysis, business process modelling/mapping, methodology development, and data modelling.- Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products.- Proven experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies and mainframe applications.- Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flowcharts.- Ability to create systematic and manual operations procedures in both technical and user-friendly language.- Ability to apply statistical and other research methods into systems issues and products as required.- Excellent understanding of the organization’s goals and objectives.Personal Attributes:- Able to exercise independent judgement and take action on it.- Excellent analytical, mathematical, and creative problem-solving skills.- Excellent listening, interpersonal, written, and oral communication skills.- Logical and efficient, with keen attention to detail.- Highly self-motivated and directed.- Ability to effectively prioritize and execute tasks while under pressure.- Strong customer service orientation.- Experience working in a team-oriented, collaborative environment.Work Conditions:- Occasional evening and weekend work to meet deadlines.- Sitting for extended periods of time.- Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components.- Lifting and transporting of moderately heavy objects, such as computers and peripherals.

      PwC firms help organizations and individuals to create the value they’re looking for.

      We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

      In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

      We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

      PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

      PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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      Software Developer | Weatherford

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      Employment:

      Full Time

      The role of the Software Developer will be supporting our Key Global Clients and being responsible for the following:• All requirements gathering and analysis.• Working through all phases of the software development life cycle, including research, design, analysis, requirements, implementation, test automation, and maintenance.• Maintaining existing applications.• Working closely with oil and gas core business users (reservoir engineers, drilling engineers, geophysicist etc).• Importing, cleaning, transforming, validating and resolving data quality issues with the purpose making conclusions.• Performing analytics, reporting, developing dashboards and scorecards for various data.• Visualizing and reporting data findings creatively in a variety of formats (charts, graphs, tables etc).

      • Minimum of Bachelor’s Degree in a related field (Computer science or Computer Engineering).• Should have experience in technologies (C# windows applications, asp.net WebForms – MVC, JavaScript, Html, CSS, SQL, LINQ).• Should have at least (7) years hands-on technical experience in development.• Must have the ability to problem solve and make recommendations for solutions or work arounds.• Must have the ability to effectively work both independently and in a team environment.• Must have a strong work ethic and excellent communication skills.• Must have a transferable Kuwait residency permit/visa and preferably be located in Kuwait.• Oil and gas experience is preferable.

      Weatherford is one of the largest multinational oilfield service companies providing innovative solutions, technology and services to the oil and gas industry. The Company operates in over 80 countries and has a network of approximately 700 locations, including manufacturing, service, research and development, and training facilities. More

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      Product Owner (Lead) | Michael Page

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      Employment:

      Full Time

      The Senior Product Owner is responsible for the Digital product set, including e-Commerce websites and mobile applications across multiple business units.Client DetailsA renowned holding group in Kuwait, with operations in retail, consumer electronics, F&B and automotive industries.DescriptionJob responsibilities include but are not limited to: * Setting the overall vision for the project and managing digital teams end-to-end.* Understanding the business requirements and develop the project to align with those needs.* Acting as a middle ground between technical and business teams, to ensure a smooth flow of operations and communication.* Assessing potential technology solutions and vendors.Job Offer* Work with a multinational corporation.* Attractive tax-free income.* Fast-paced and exciting environment.

      * University degree, ideally majoring in technical or business disciplines.* Over 6 years of experience with digital product ownership.* Experience in retail/e-commerce required.* Excellent interpersonal skills

      Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

      The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

      Finance & Accounting
      Banking & Financial Services
      Procurement
      Property & Construction
      Engineering & Supply Chain
      Oil & Gas Technical and Engineering
      Human Resources
      Sales
      Marketing
      Technology
      Secretarial
      Executive Search
      Legal

      The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More