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      MS Office 365 Subject Matter Expert (Helpdesk) | HR Source Consulting

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      Employment:

      Full Time

      Our client is looking for a Senior MS Office 365 Helpdesk expert to work in a busy enterprise environment and lead all directives revolving around MS Office 365.You must have the ability to guide the business, senior management and key stakeholders on all related Office 365 infrastructure and solutions.• As our MS Office Helpdesk Expert, you are required to demonstrate extensive abilities and/or a proven record of success in leading efforts to understand, assess, consult, design, implement and train on Microsoft Office 365 solutionsKey Duties and Responsibilities:• Design and implement Office 365 solutions to allow cost reduction, standardization and efficiency.• Provide level 3 support in all Office 365 problems and incidents• Be experienced within a Hybrid setup, (O365, Exchange 2010-2019)• Possess Strong knowledge of MS Teams and have the ability to training, setup and customize.• Interacting with prospects and clients to understand requirements across Sales, Services, Marketing and Support;• Successfully demonstrating Microsoft Office 365 solution capabilities to the client and provide them with examples to ascertain business requirements• Creating fit and gap analysis to assess how well the solution meets requirements and assess whether requirements are complete and comprehensive using fit and gap analysis templates for 365• Leading and delivering through the lifecycle of an Office 365 Implementation through the Assessing, Designing, Developing, Deploying and Operationalizing stages;• Proving industry leading practices and guidance through each of the stages to optimize cost and delivering a highly efficient and performing solution;• Customizing and implementing Microsoft Office 365 from external systems, conducting and supporting solution testing, assisting with functional, system and user acceptance testing, and conducting and supporting user and administrator training;• You must have worked within a large enterprise environment (300-1000)

      • Have previous implemented office 365 and supported thereafter• Have the ability to configure, and deploy operating systems• Be MS Accredited and certified• At least 5-7 + years of experience

      Since 2010, our team has successfully placed some of the world’s finest graduate to mid and C-level talent in organisations across EMEA and APAC, and it all comes down to our niche approach and understanding of the market place, skill sets and trends.

      From our offices in Dubai, Riyadh, London and Singapore, we run a sector specific operation. Meaning we specialise in your industry and are able to completely understand your vision, provide market insights and intelligence, and deliver the best talent to fit seamlessly into your operations. More

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      Front End Admin-Restaurant | Najma Consultancy

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      Employment:

      Full Time

      A reputed fine Dining Restaurant is looking for Front End Admin in Abudhabi.Requirements:Gender Male or FemaleExperience 1 yr in UaeSalary 2500 Accommodation From Company Food ProvidedWork Hours 9 hoursNationality Preferably Indian

      A reputed fine Dining Restaurant is looking for Front End Admin in Abudhabi.Requirements:Gender Male or FemaleExperience 1 yr in UaeSalary 2500 Accommodation From Company Food ProvidedWork Hours 9 hoursNationality Preferably Indian

      Najma Human Resources and Training Consultancy, is committed to professional service in Human Resource and Training .

      Najma, has been operating successfully since 1997 and has been offering consultancy service to a number of reputed organizations in the Middle East, Eastern Europe and Africa. More

    • 113 Shares149 Views

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      IT Business Solutions Manager – Travel | Air Arabia

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      Employment:

      Full Time

      – Develops a cost-effective 3-year IT Strategy and business plan based on business needs and objectives. Ensures that the IT strategy serves the overall IT objectives, and leverages advancements in technology that brings a competitive edge to Air Arabia Group.- Collaborates with Stakeholders to carry out analysis and feasibility studies and recommend changes on business processes through improvements in information systems. – Reviews performance of IT applications and services against approved objectives ensuring business satisfaction levels are met and monitored.- Shares responsibility; develops and maintains effective working relationships with business heads, line managers, and ISA teams in the assigned business units to ensure best services are provided; advises business stakeholders on IT investment decisions. – Plans, implements and manages IT budgets and work programs for business units that realize business benefits and best practices in industry, as well, meet/exceed Air Arabia Group’s expectations. Ensures programs are implemented end-to-end including transition into “business-as-usual”.- Identifies business focus areas to develop/manage a roadmap of all business applications ensuring the functional capability of systems is enhanced in line with changing business needs. – Takes full responsibility for satisfactory completion and periodic review of approved IT projects ensuring deliverables are completed within agreed timescale, cost and budgets.- Provides effective leadership to the project team and regular accurate communication to stakeholders. – Develops and maintains knowledge in Group business domain; collaborates with technology experts and suppliers to recommend/deliver feasible solutions to business needs in alignment with design and architecture principles and fundamentals approved by the Group.- Decides on all IT business solutions and requirements for the assigned departments and acts as the sole representative of Air Arabia Group at ISA to address those solutions and requirements and ensure achieving them rightly, timely and cost-effectively.- Keeps abreast with new innovations in the IT industry to enhance service continuously. – Conducts benchmark studies and analysis to stand on best practices in the industry and incorporate those practices within the IT environment to enhance efficiency.- Partners with ISA teams to achieve and stream standardization in Information Technology areas within Air Arabia Group. – Provides support and guidance to cross-functional teams on business requirements to incorporate in IT policies, procedures and performance measures.- Performs any other additional responsibilities as directed by the HOD/CEO.

      – 8+ years’ experience in Information Technology Management, 4 of which at least in a leading role.- Experience with Aviation/Airline industry is essential, low-cost airlines is a plus.- Relationship Management – with complex, senior level stakeholder management, leading delivery of business IT solutions, preferably working with external solution providers.- Expert in planning and delivering business IT solutions that serve and enable business change and transformation.- Proven record in successful business IT projects delivery, on a large scale, using industry standard methodologies.- Good experience in facilitating project risks and identifying mitigation actions.- Managed or has been a part of Project Management Office.- Experienced in conducting benchmark analysis and feasibility studies to recommend best practices and enhancements to the work environment.- Expert in analyzing data, identifying pitfalls and recommending cost-effective IT business solutions.- Effective persuasive, negotiation, problem solving and decision-making skills.- Employs technical expertise, and interpersonal relations to execute new initiatives and achieve company’s objectives.- Capability of understanding market trends and translating them into effective IT solutions.- Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.

      Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africa’s first and leading low-cost carrier flying to over 100 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier concept in the region and is on a mission to serve all Arab countries and beyond, constantly undergoing aggressive route expansion, taking advantage of its ideally located hubs in the United Arab Emirates, Morocco, Egypt and Jordan. Over the past thirteen years, Air Arabia, through continuous market research and customer feedback, provides a range of value added services to millions of passengers who chose to fly with Air Arabia’s fleet of A320 aircraft. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since. More

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      Client Relationship Manager – Professional Development | Charterhouse

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      Employment:

      Full Time

      Charterhouse is working with an international professional training provider that is looking to expand their team in Dubai through the hiring of a Client Relationship Manager who will be responsible for developing new strategic partnerships whilst managing existing accounts. This is a fantastic opportunity to join a progressive, high performing team that welcomes individuals with an entrepreneurial spirit and solution focussed mind-set. This role will ultimately be responsible for identifying and building strong strategic partnerships and conducting in-depth market analysis to improve the businesses offerings, client satisfaction and presence in the UAE as well as the wider GCC region. Using your knowledge of the dynamic training offerings and financial services industry you will work closely alongside subject matter experts to fully understand the client’s learning requirements, creating tailored, best in class proposals to convert to booked business. Your primary focus will be on ways to generate new business opportunities and increase revenue streams either through existing accounts or acquiring new clients within the financial services industry. A high degree of commercial business acumen and experience of developing viable business sales strategies is essential for this role, alongside unshakeable communication and presentation skills.

      To be considered for this role you must have a strong background in business development/client relationship management ideally within financial services, executive education or professional services. Excellent English communication skills, business planning and consultative sales abilities are essential for this role, alongside a strong spirited, resilient nature to excel in a fast paced and dynamic environment.

      The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

      Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More

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      Management Consultancy – Recruitment Coordinator | RecruitME

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      Employment:

      Full Time

      – Reporting to the Head of Recruiting, the Recruiting Coordinator will support pipeline of direct, referred and campus GCC national applicants across the full hiring lifecycle, from selection to offer stage (screening, interviewing process, offer issuance) – Support in administrating the GCC national recruiting processes at regional and international schools – Issue recruiting dashboards and periodic reports from maintained databases – Support recruiting team as needed on strategic programs/initiatives Primary duties and responsibilities:- Support with GCC national client-facing applicants (referrals, direct, campus), including reviewing applications, sending resumes for screening to the relevant committee, scheduling interviews, coordinating with applicants, issuing offers, following up on acceptance, etc.) – Help manage recruitment efforts for selected target schools and across various sources for both full-time and intern GCC national applicants – Support recruiting at international campus events when required, corporate presentations, information sessions/office visits, interviews, sponsored events, sell events – Establish and maintain relationships with university career services teams across the region and globally (where relevant) – Provide logistical support for campus activities and interview marathon days (e.g., room booking, catering, marketing material dispatch, etc.) – Support in organizing & leading marketing campaigns to attract top GCC talent (regional/international) – Actively support and participate in weekly calls with leadership to align on GCC hiring plans – Participate in and contribute to design of new GCC recruiting initiatives (regional/international) – Maintain updated database of applicants (referrals, direct, campus, etc.) – Issue periodic reports related to GCC national recruitment (New Joiners, Planned Hires, Monthly Recruiting Dashboard), highlighting recruiting trends – Assist recruiting team in various activities when capacity allows

      Qualifications: – University Degree, HR specialization a plus – 3+ years of relevant experience – Talent acquisition/HR experience is a plus – Proficient in English and Arabic (a plus) – Strong interpersonal and communication skills – Strong attention to detail and analytical skills – Ability to multitask and work under pressure – Highly flexible; adapts to change quickly and prepared to work out of regular hours – Proficiency in Microsoft Office (Word, Excel, Power point), in particular strong excel skills; Digital systems proficiency is a plus – Flexibility to travel for recruiting events held within the GCC (e.g., Saudi Arabia) and globally – Tactful and diplomatic in dealing with all levels of staff, candidates and external parties

      RecruitME are a specialized recruitment consultancy supplying top tier business support staff to Dubais leading multinational organizations. We carefully source, screen and select only the very best candidates to assist our clients in making easier recruitment decisions faster.

      Differentiating ourselves from standard recruitment agencies our consultants have been carefully chosen for their backgrounds in business support for leading multinational organizations. Having been both the client and the candidate previously, we have an insiders understanding of the recruitment process and our clients needs.

      What we do:

      Specializing in business support positions we can assist in introducing a small selection of experienced administration, finance and human resource candidates with the relevant experience to benefit your business. Our careful screening process ensures that we have met with and can give a concise overview of each candidates skills and current situation before you meet them.

      We pride ourselves on sending our clients only the very best available candidates in the market to ensure a simplified, hassle free and timely recruitment experience for all involved. More

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      Compliance Manager | Robert Half

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      Employment:

      Full Time

      The Role * Review of Shariah compliance and control checklists and standard operating procedures (SOPs).* Review the process flows and transaction structure.* Review the product manuals and Legal document in order to comply with Shariah.* Support the Credit Manager regarding the Shariah consideration in transactions/process flows.* Managing and keeping records of all the process flows.* Developing performance measurement tools for the Shariah compliance department.* Support the Credit Manager in structuring the transaction and developing the process flows. In consultation with Resident Shariah Board Member (RSBM) / Head Shariah Compliance Department (SCD).* In order to monitor and ensure Shariah compliance of Islamic Banking operations on an ongoing basis with the rules and principles of Shari’ah, Conduct an internal Shari’ah control review of the Islamic Banking business units, branches, and other Head Office departments.* To ensure that the Islamic Banking operations are in conformity with fatawa /guidelines issued by Shariah Board (SB) of the Bank and directives, regulation, instructions and guidelines issued by SBP in accordance with the rulings of SBP’s Shari’ah Board.* Submit reports regarding the status of compliance of audit observations to the Shariah Board (SB) for information on a periodic basis and will enforce the Shari’ah Audit Reports, Shariah observations during compliance review and SBP inspections to Islamic Banking.* Facilitate Training Unit of Human Resources Department to develop Shariah training material and to organize Shari’ah training activities as per training plan approved by the management and the Shariah Board (SB).

      The Candidate * At least 5 years of experience in the financial services sector with a focus on Islamic Finance.* Solid knowledge in Islamic banking operations, procedures, products, transactions and different structures.* Extensive knowledge and understanding of Shari’ah guidelines and principlesSalary and Benefits* 40,000 DOE

      Founded in 1948, Robert Half International Inc. (NYSE symbol: RHI) is the world’s first and largest specialized staffing firm and a member of the S&P 500 index. We are a global leader in professional staffing and consulting services and the parent company of Protiviti, a leading independent internal audit and business and technology risk consulting firm. For 2006, Robert Half International reported revenues of $4 billion and now has staffing and consulting operations in more than 400 locations worldwide. More

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      Senior Technical Support Engineer | Flex Tech Solutions

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      Employment:

      Full Time

      JOB DESCRIPTION• Maintain, upgrade and manage the software, hardware and networks at client site• Resolve technical and application issuesRESPONSIBILITIES• Installing and configuring computer hardware, software, systems, networks, printers and scanners at our office and client site as well• Manage network servers and technology tools• Set up accounts and workstations• Troubleshoot issues and outages• Develop expertise to train staff on new technologies• Responding in a timely manner to service issues and requests• Providing Field support across the clients (this may be in person or over the phone)• Logs relevant incident/service request details per help desk procedures • Repairing and replacing equipment as necessary• Testing new technology• Prepare accurate and timely reports• Document technical knowledge in the form of notes and manuals• Maintain jovial relationships with clients

      Salary:
      AED
      3,500 to 6,000
      per month inclusive of fixed allowances.

      SKILLS• Excellent communication skills• Quick Learning• Able to work independently• Windows OS/Server• Sound knowledge in SQL• Server Virtualization (VMWare)• LAN/WAN/ Routers/ Switches/ Storage• Sound knowledge of networking• HTML, .NET • Application Support, implementation, integration & configurationQUALIFICATION• Bachelors in IT or related field• MCSE or/and CCNA preferred

      FLEX Tech Solutions –Flex TS established in Year 2012 as a system integrator and services company; provide innovative IT solutions and technology. Help boost process efficiency covering different industries such as, Banking, Retail, Education, Government and others, High levels of quality Solutions for cost-efficient operation of IT systems.

      Our greatest strengths are its Business experience, project development and technical support for CEM (Customer Experience Management), Retail, and EFT Solutions. This allows FLEX Solutions to fulfill client needs in the process of migration until its successful project completion. More

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      IT Specialist | RTC-1 Employment Services

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      Employment:

      Full Time

      Position Title: IT SpecialistEmployment Type: Full Time Salary: Up to 7.5K AED all-inclusive depending on experience and qualificationsJob Location: Sharjah, UAEAbout the Client: The hiring company is a startup medical center based in Sharjah catering to basic and special patients need from infants to elderlyJob Role: – Manages daily IT tickets and solving technical issues of level 1 and 2 related to desktop support, network management, server support, network security, printer issues, windows and mac issues- Installs and configuring windows server (2016/2012/2008/10/8. 1/8/7/XP), computer hardware, software, systems, networks, printers, scanners, firewall for LAN & WAN and virtual machines through VMWare – Manages medical equipment software for x-ray machine and troubleshooting kiosks, Q management, visitor management software etc.- Administers office 365, G-Suite, cisco server, cisco telephony exchange & switches, attendance machine, CCTV, zoho crm, zendesk and easy-Q front desk ticketing system- Solves errors and issues of users such as e-mail flow, autoreply, email forwarding, distribution group, making internal and external signatures- Manages API integration with various other government websites and applications- Oversees IT procurement for the company and coordinating with vendors- Manages storage and backup solutions (Google Drive, OneDrive)

      Requirements: – Open to Indian or Arabic national- Male, 35 years old and below- Bachelor’s degree in Computer Science / IT or any equivalent- At least 5 years of experience in the same role in a medical company background is an advantage- Any relevant certification will be preferred- Speaking or understanding Arabic language will be an added advantage- Excellent communication skills- Candidates who can start immediately will be prioritized

      RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More