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      Advance Technical Support Engineer | Manpower Middle East

      by

      Employment:

      Full Time

      The role is split into three distinct areas:Reactive support:• The ATS Engineers primary job is to use his/her technical expertise to provide solutions to complex support issues in their specific knowledge areas. • He/she will be engaged when a relevant elevation trigger, documented in the Elevation Process, has been met (eg a complex case not solvable by the Contact Centre, two failed on-site visits, customer/Partner request, CLIENT management request)Specific tasks include some or all of the following:• Rapid response to Print Partners complex technical issues, both remote and on-site• Manage GBU elevation process for technical issues, focusing on rapid turn-around-time• Manage technical support request from the Customer Relationship Team (CRT). Business Escalation Team (BES), CS Management, business partners etc.• Contribute to business retention and growth by providing technical support to the sales teams (HW and Support), as requested.• Integrate technical knowledge and business understanding to create solutions for customers by collaborating with other internal functions and GBUs when necessaryPro-active role:The ATS Engineers’ pro-active role will include some or all of the following:• Be the focal point for collecting, documenting and sharing product technical knowledge and solutions, provided by the GBU with EMEA repair partners through Technical Briefings, Newsletters, training events and technical reviews with Channel Partners• Analysis of quality and operational data, together with QPMs, to identify issues, root causes, and propose solutions/corrective action plans for solving• Contribute to ensure the technical readiness of support partners delivering support services for CLIENT products – Channel, Managed Print Services (MPS), Direct business. Includes reviewing feasibility of new product introduction plans for EMEA and associated product training.• Collaborate with the Global Business Unit (GBU), Global Support Engineering (GSE), field operations, repair partners and other stakeholders to improve the support experience• Apply project management techniques and advanced subject matter knowledge to resolve complex business issues (Expert)Channel Partner support:When required, the following activities may be required:• The single point of contact for Country Partner Service Managers and Channel Partner’s technical staff for technical support required for supporting CLIENT’s Print portfolio• Support CLIENT Country Partner Service Managers consultations with Partner delivery teams in planning, delivering, and managing complex support solutions for office printing solutions.• support monthly/quarterly reviews with Partners and support corrective action plans – led by Service Managers

      • University Qualifications: Bachelors in IT Hardware• Nature and length of previous experience: Do you have minimum 4 years experience managing IT hardware issue with Printers• Soft Skills and Personality traits: Good Communication• Age Range: NA• Gender Preference: NA• Nationality Preference: NA• Language Fluency: English• Current Location: UAE

      We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

      ManpowerGroup powers the success of many of the world’s most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise – 3600 offices in over 80 countries – we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

      ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership.
      Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

      Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:

      IT & Telecommunications
      Engineering & Construction, Oil & Gas
      Banking, Finance & Legal
      Sales & Business Development
      Marketing, Public Relations & Communications
      Human Resources & Training
      Customer & Support Services (Secretarial and Administrative)
      Operational, Supply Chain & Logistics
      Executive Recruitment
      Emiratization Solutions
      Recruitment Program Outsourcing Solutions
      Managed Service Provider Solutions
      Talent Based Outsourcing Solutions
      Outsourced Staffing Solutions More

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      Senior Consultant- Business Consulting – Supply Chain & Operations | Ernst & Young

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      Employment:

      Full Time

      We currently are seeking a highly motivated Senior Consultant – Supply Chain & Operations to support client engagement teams, work with a wide variety of clients to deliver professional services and participate in business development activities on strategic and global priority accounts. This role will focus on Life Sciences as a sector including pharmaceuticals, biotechnology, pharmacies, distributors and medical device companies. Our Supply Chain & Operations team members provide life science clients insights into supply chain transformation covering Planning, Procurement, Operations and Logistics and often integrating with other competencies to deliver end to end solutions to clients including large-scale transformation projects. This role requires a candidate with a 50:50 split between technical sector knowledge and business acumen.Your key responsibilities As a Senior Consultant your key role will be to support in leading client engagements as well as internal projects, drawing on your knowledge, skills and experience. You will:- Support your team with large global and regional bids, proposals and thought leadership – Maintain communication and report to higher levels of management, who will expect you to anticipate and identify risks, and escalate any issues as appropriate – Support junior team members – Deliver high-quality reports and deliverables – Support in leading client meetings and discussions (when required) – Develop and maintain productive working relationships with client personnel – Build strong internal relationships within Ernst & Young Consulting Services and with other services across the organization – Contribute to providing feedback for staff – Understand and follow workplace policies and procedures

      Skills and attributes for success To qualify for the role, you must have – A bachelor’s or master’s degree with the emphasis on biopharmaceutical sciences, biotechnology, biochemistry, biomedical engineering or alternatively; Business, Supply Chain or Logistics with strong academic records and proven industry experience – Approximately 2+ years of work experience in supply chain and operations across different areas (technology transformation, business transformation, finance etc), with a proven record of experience in the life science (pharma, biotech, medical devices) or healthcare industry (hospitals, healthcare providers, regulatory agencies) – Preferably, prior experience in consulting (Big Four, Strategy House or equivalent) – Technical knowledge of life science sector and landscape (MENA/ Global) – An understanding of novel therapy areas and sector trends including, but not limited to, cell & gene, biosimilars, accountable care organization (ACOs) and localized manufacturing – Preferably Jordan or KSA – based – Bilingual (English & Arabic) – Excellent oral and written communication skills – Life Science and/ or supply chain professional certifications – Willingness to travel across the region – Strong analytical, interpersonal and communication skills – Demonstrated integrity, values, principles, and work ethic What we look for Alongside your comprehensive and proven technical expertise you will also be a born leader with a passion for:- Taking initiative in developing and pursuing opportunities in the sector – Developing people through effectively supervising, coaching, and mentoring all levels of staff – Conducting performance reviews and feedback for all levels of staff – Contributing to our people initiatives that include recruiting and retaining our professionals What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      Senior Sales Executive / Sales Officer | Invex Commercial Brokers LLC

      by

      Employment:

      Full Time

      • Identify prospects within UAE for Personal Finance/Personal Loans• Tele calling and cold calling for banking facility to salaried individuals in UAE• Meeting Customer Expectations and able to provide complete banking solutions

      Salary:
      AED
      5,000 to 7,000
      per month inclusive of fixed allowances.

      • 2-3 years UAE Banking Experience required in credit cards and Personal loans• Native Arabic Speaker and English as 2nd Language for personal loans• Fixed Salary between 5K – 7K + Visa + attractive commission• Banking Experience is Must• Good personality & excellent selling skills• Strong communication & relationship building skills

      INVEX, a Dubai based outsourcing company setup to provide services and solutions to their business processes that are above excellence.

      Be it revenue generating process or business support process we are available with best fit solutions to the needs of our clients in the Banking & Service Sectors. It is managed and operated by highly skilled professionals from banking & service domain.

      INVEX is a subsidiary of ILANZ (established in 2009) having satisfied clients from various industries like Banking, Defense and Securities, Media & Entertainment, Retail, Transportation, Healthcare and Hospitality, Across the MEA region
      . More

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      Senior – Business Consulting – Enterprise Risk | Ernst & Young

      by

      Employment:

      Full Time

      With rapid growth across the SAP and Governance, Risk and Compliance (GRC) space, we are looking for people who understand the challenges of risk management and can focus on improving business performance using SAP GRC. As an SAP GRC Senior, you can expect to utilize leading practice business tools and methodologies to serve diverse and sophisticated clients across multiple industries. You will be challenged to understand clients’ unique needs and build your reputation as a trusted business consultant.The opportunity Our SAP GRC practice is expanding as our client’s needs grow and because SAP is a strategic investment focus area for EY. For this reason, opportunities with the Risk Transformation SAP practice lead to tremendous career progression potential. You won’t find a culture like this anywhere else, so if you are looking to work with knowledgeable, people-oriented colleagues, this is a great place to be.Your key responsibilities – You will likely spend most of your time connecting with clients to design and implement their processes into the SAP GRC Process Control (PC) tool. – To make that happen, you will need a strong team and internal network to leverage our intellectual property and lessons learned. – You will also need to draw upon your implementation and client experiences to help our clients implement a proficient design and to understand how to effectively manage the organizational change in their environment.We will also look to you to build strong relationships with our clients to help them effectively address their complex issues.

      Skills and attributes for success – Leadership in deploying an SAP GRC Process Control solution that supports regulatory compliance – Communication across functions (internal and external to EY) to identify and document functional requirements – Confidence in your reputation as an authoritative SAP GRC expert by keeping abreast of industry developments, practices and trends – Focus on the importance of coaching and developing teams and colleagues, by taking their ideas and giving them the knowledge, skills and opportunities they need to deliver – Energy and ambition to identify and manage business development opportunities To qualify for the role you must have – A bachelor’s or master’s degree and related SAP GRC Process Control implementation experience (version 10.0 or higher) – Experience designing processes to support controls compliance using SAP GRC Process Control, including (but not limited to) self-assessment surveys, manual testing, continuous monitoring, etc. – Experience and understanding of SAP and/or SAP application controls, with a focus on how to enable SAP GRC Process Control for automated monitoring – Strong understanding of internal controls or regulatory compliance models (i.e. SOX, FDA, FERC/NERC etc.) – Strong skills in project management, team management, and client service – Strong data analytical, interpersonal and communication skills – A willingness to travel to meet client needs Ideally, you’ll also have – SAP skills from a program and project delivery perspective, including a general understanding of the SAP architecture and solution design, information management, implementation, and operations – SAP controls optimization and integration across modules with SAP GRC Suite – Industry related certification required (e.g. CISA, PMP, CIA, RICS); What we look for We are interested in SAP GRC professionals with an in-depth understanding of, and willingness to become proficient in, our standard tools and practices. If you have a genuine passion for helping businesses achieve leading practice risk functions alongside some of the most knowledgeable individuals in the business then this role is for you.What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issue.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      Senior Accountant | Rethink

      by

      Employment:

      Full Time

      A boutique accounting, compliance consultancy, audit, HR consultancy, VAT Advisory services and business advisory firm with offices in Dubai and Abu Dhabi, focused on providing entrepreneurial businesses of varying sizes with timely, proactive and customized business solutions from start-up and early development to the latest stages of a business lifecycle.Key Responsibilities:• Monthly accounting and reporting services for clients, including on boarding, proposals and client relationship mgmt.• Act as DFSA & FSRA Authorised Individual for financial control / budgeting & reporting and compliance support for clients.• Act as DFSA & FSRA Authorised Individual for submission of quarterly and annual financial reports as per DFSA or FSRA guidelines.• Maintain statement of capital adequacy for internal and DFSA and FSRA reporting purpose• Perform bank and cash reconciliation, clearing reconciling items, and assisting with process changes to reduce reconciliation issues• Process journal entries and gather supporting documentation for all entities.• Analyze and reconcile accounts related to all assigned entities on a monthly basis.• Analyze account activity to identify corrections and reclassify based on the nature of the account.• Assist in preparation of monthly trial balance reports, income statements, balance sheets and cash flow forecast reports.• Assist in preparation of annual budget• Preparation of accounts for yearly audit and assist auditors• Analyze and report on financial status including income statement variances, communicating financial results to management.• Have a strong understanding of VAT rules and application of those rules on transactions• Ability to do checks on monthly VAT reports and prepare information related to VAT returns• Work with outsourced Finance Managers for month/year end reporting and closing activities

      Essential characteristics:• Strong Accounting skills and team management experience• Relationship management experience• Financial Modelling and advance excel skills• At least 5-8 years of experience in accounting or business advisory.• Perfect written and spoken English• Excellent technical and systems skill.• High level of communication skills.• Highly discrete and able to uphold the utmost confidentiality.• Self-confident and very proactive.• Prepared to be hands-on to achieve results and maintain deadlines.• Important characteristics• Experienced with system and process implementation.• Ability to communicate effectively with all levels of client companies and related parties.• Confident and presentable.• Desire to work in a fast-growing start-up type environment and have their hands in multiple areas of the business.• Culturally aware and sensitive.• International business experience.

      Re/think is a boutique accounting, regulatory and compliance, VAT advisory, audit, HR consultancy, recruitment and business advisory firm. We specialize in assisting SME clients with cost-effective, high quality services and solutions. We create value by investing in highly qualified and motivated people and working closely with leading industry partners to provide our clients a one stop shop for all of their business support.

      This support ranges from our core services to CFO and board level advisory for the sectors and markets we serve. Our ability to add value reaches across business size, as our offering can be adopted to start ups through to large complex firms. More

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      Technology Partner Architect | IBM Middle East

      by

      Employment:

      Full Time

      Introduction The Technology Partner Architect is a senior technical sales leadership role that utilizes deep technical expertise and plays a key contributor role in IBM Partner Ecosystem, a key growth engine for IBM. The Technology Partner Architect creates and maintains the trusted advisor relationships with partners to drive successful outcomes. The Technology Partner Architect participates in strategic technical discussions with partners and helps shape their technical agenda towards IBM’s Growth Offerings. The Technology Partner Architect leads technical efforts and collaborates internally across IBM’s technical experts to identify components and design winning solutions based on IBM Technologies.Your Role and Responsibilities As a Technology Partner Architect, you will: – Develop broad-ranging expertise across the IBM technology portfolio to support your assigned partners, – Own the technical relationship with partners and work to establish a reputation as a deeply trusted technology expert, and shape partner’s technical agenda toward IBM’s Growth offerings, – Drive partners to adopt IBM technology as the basis for solutions and as part of their reference architectures, – Enable partner’s technical capability both pre-sales and delivery to ensure productive use of IBM technology, – Collaborate with IBM technical specialists to identify components and design innovative solutions for partners and clients, – Work closely with the sales team and provide technical expertise to ensure that partner revenue objectives meet regularly.

      Required Technical and Professional Expertise – Architectural Thinking, – Design Thinking, – Developing Architecture, – Consultative Technical Selling, – Architectural Methods (i.e. Modelling Techniques), – Strong Oral and Written Communication, and Presentation Skills, – Leading Strategic Technical Discussions, – Trusted Technical Advisor Relationship Management, – Apply IBM Mission/Vision/Strategy/Organization. Preferred Technical and Professional Expertise – Bachelor’s Degree – At least 10 years of experience in IT Architecture and Enterprise Solution Design, – Solid understanding of IBM Hybrid Cloud, IBM Middleware, IBM Data, AI, and Automation Technologies, – Solid understanding of container technologies (i.e., Red Hat OpenShift, Kubernetes, Docker, and others), – Experience in Technical Sales or equivalent role is an advantage.

      For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

      Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

      Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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      Senior Accountant (Omani National) | Global Business Network (GlobNet)

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      Employment:

      Full Time

      • Responsible for Correct accounting practice• Maintaining Book of Accounts• Maintaining Cash Book & Petty Cash.• Arranging payments for Third Party• Payroll for all Employee in co-ordination with HR.• Cash flow management• Preparation of monthly financial statements• Monthly Statement of accounts for customers• Responsible for activities all that are related to Accounts• Preparation of Company Yearly Budgeting• Focusing on Financial Yearly Auditing• Responsible with Commercial Banker• Preparation for Taxes & IFSR rules

      • Bachelor in Commerce / Degree in Management• 5-9 years’ work experience in similar field preferred• Good knowledge of accounting software’s or related software’s. MS Office, including Word and Outlook.• A good command of oral and written English or Bilingual

      Globnet is a respected privately owned management consultancy that has been operating in Oman for several years and has built a strong network of contacts in the country at various levels in the public services sector. More

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      IP Network & Security Engineer | Ooredoo Group

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      Employment:

      Full Time

      Roles Summary: IP Network & Security Engineer is responsible for the operation and maintenance of network firewalls and security devices in addition to that he will be responsible to follow up information security projects according to the plan.Duties & Responsibilities: – Verify that the network is properly protected against internal/external threats and continuously improve Network security controls. – Maintain the Privileged Access Management (PAM) and the Security Information and Event Management (SIEM) solutions. – Investigate, analyse and resolve reported information security incidents. – Maintain Network Firewalls and security devices of various vendors, and make sure security policies and configurations best practices are in place. – Execute internal/external vulnerability scanning and penetration testing. Identifies security risks, threats and vulnerabilities of networks, systems, and applications. – Implement security projects according to plans. Ensure security requirements are being identified early in other projects lifecycle. – Maintain routers, switches and troubleshooting of complex Network related problems. – Network & security daily operations and follow up. – Respond immediately to network and security incidents, on-call 24/7/365.

      Work Experience & Qualifications:- Bachelor’s degree in related field such as: Computer Engineering or equivalent. – Holder of valid Network & security certificates such as: CCNACCNP, CEH. – 2-3 years of experience in Network and Security domain. – Experience in web applications security and vulnerabilities such as the OWASP Top Ten. – Deep understanding of network attacks, DDoS, Phishing, email protection, encryption, authentication, and log analysis. – Deep understanding of TCP/IP model and popular network protocols. – Very good knowledge in Microsoft and Linux systems. – Good knowledge in scripting and automation using languages such as Python and Perl. – Team player with the ability to work under pressure – Excellent verbal and written communications skills. – Strong analytical and problem-solving skills. – Self-learner, Self-motivated and self-directed. – Detail-oriented, multi-task person. Note: you will be required to attach the following: – Resume / cv- Professional Personal Photo

      We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

      Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012. More