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      Senior Systems Engineer with Solaris | Oracle

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      Employment:

      Full Time

      ACS is looking for Engineers skilled and with real experience on Operating System, mainly on Solaris and Linux. The engineer will join the EMEA Expertise Center, a team which centrally delivers proactive and reactive services for any country across EMEA. Advanced Customer Support (ACS) is an organization providing tailored mission critical support services for the full Oracle Product Stack. Advanced Customer Support understands the customer’s needs and helps them to increase availability, improve performance, mitigate risk and save cost. ACS Engineers have the mission • To develop and manage the technical relationship with a designated account(s) in order to maximize the value of Advanced Customer Support to the customer, • To develop and maintain trusted relationships with the other Oracle contacts within designated account(s) and relevant third parties, • To act as the technical primary point of contact for Oracle Support and • To safeguard customer satisfaction, and renewal, through quality delivery and added value. RESPONSIBILITIES: • Delivering high quality technical results to ACS Customers; • Ensuring adherence to internal methodology, tools and quality standards; • Identifying required/recommended actions on Customer systems as main output of service delivery, based on own knowledge and experience; • Understanding customer requirements and based on own skills and experience, being able to design the proper architecture using the most appropriate products and design a technical plan to integrate them and implement the technical solution. • Analyzing, troubleshooting and solving whenever feasible, the issues the customer may face using Oracle products. • Escalating at the right time customer issues to Technical Account Manager where relevant; • Active participation on Services development; • Active collaboration with other engineers in the team or in other teams, to share knowledge, experiences and others, which can benefit ACS Business results. SKILLS: • Solaris Server • Solaris Cluster • Solaris Logical Domains (Architecture and Design) • Zones • Oracle Enterprise Linux • ZFS • Valuable skills on Exadata and SuperCluster

      REQUIREMENTS: • University Degree; • Fluent English (French; Spanish or German will be also valued) • Availability to travel and work onsite at customers • Availability to work 24×7 PROFESSIONAL COMPETENCIES Core. Professional Competencies • Adapting to Change • Building Relationships • Business Ethics• Communication • Customer Focus • Personal Drive • Planning & Organising • Problem Solving Quality • Results Orientation • Teamwork • Working Globally • Presentation Core. Business Competencies • Customer Needs Analysis • Professional &Technical Depth and Credibility Functional Support Competencies • Resource Utilization & Development • Technical Problem Recognition & Resolution

      Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

      Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

      More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

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      Transaction Strategy & Execution – Executive | Ernst & Young

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      Employment:

      Full Time

      Are you building your tomorrow, today? If that sounds like you, think about pursuing a career with our Transaction Strategy and Execution (TSE) team. We have a market-leading proposition to create and maximize value for our clients, whether they are acquiring or divesting assets, or undertaking operational restructuring. The opportunity Our team is looking for high caliber individuals to join us at the Executive (equivalent to Senior Associate) level. We work on the most complex and high-profile global transactions across a broad portfolio of clients and industry sectors. Our team is made up of experienced industry professionals with a background in operations who are serial transaction advisers, which enables us to bring a wealth of deep sector and functional knowledge to our clients. As a team, we prepare and execute separation and integration plans, identify ideas and sources of value enhancement through synergy assessment, as well as advise on risk mitigation and the successful change of operations, functions and people. Your key responsibilities – As an Executive in the TSE practice, you will spend your time working on executing operational focused projects across various sectors and supporting our client service team in developing and executing strategies for transactions. – Part of your role will also involve developing experience across a range of different type of engagements, including pre-deal (e.g. operational and carve-out planning) and post-deal (e.g. integration planning, and tracking). – Having a commercial mind-set is key to this consulting focused role.

      Skills and attributes for success As a TSE professional, you should be able to: – Be part of project teams comprising colleagues from across the Strategy and Transactions (SaT) sub service lines. – Have the business and commercial drive to work in a fast-paced, exciting environment to drive value for our clients. – Assist in engaging pursuits and pitches, including presentations and client meetings. – Contribute to our practice development initiatives, supporting the continued focus on our team and firm as a great place to work. – Learn and develop your technical and personal skills to support the achievement of your project and career goals, through a blend of structured learning, coaching and experiences. – Build strong working relationships with clients, including the ability to influence, advise and support key decision makers. To qualify for the role you must have – A bachelor’s degree in Business, Accounting, Finance, Engineering, or Information Technology and a minimum of 3 years of relevant work experience; or a post-graduate degree and a minimum of 2 years of relevant work experience. – Excellent analytical skills and the confidence to translate complex data into meaningful insights. – Experience in business integrations, divestitures, and/or carve-outs with a demonstrated aptitude for quantitative and qualitative analysis. – The ability to make detailed assessments of technology, operations or manufacturing infrastructure. – The ability to synthesize approaches to complex integration/divestiture conflicts. – The ability to prioritize effectively on projects and the skills to adapt quickly to new challenges and concepts. – The ability to develop long-lasting relationships both internally and externally. – Must be willing and able to travel up to 80% on short notice Ideally, you’ll also have – A proven record of excellence in a mergers or acquisitions transactions role. – Experience gained within another large professional services organization. – Established networking skills in a relevant industry. – MBA from a reputable business school/university. What we look for We are interested in talented professionals with the ability to visualize our clients’ goals and think creatively to facilitate them – often in politically charged environments. If you have an entrepreneurial spirit, and a genuine passion for taking on new challenges, this role is for you. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      Administrative Associate – Finance – Saudi National | Ernst & Young

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      Employment:

      Full Time

      As an Account Support Associate (ASA), you’ll be a key member of our Business Support Services (BSS) team. The ASA program supports a wide range of service lines (Assurance, Advisory, Tax and Transaction Advisory Services), making this a great place to gain exposure to new skills and progress your career.The opportunity You will work directly with high-level client-serving professionals (partners/principals, executive directors, senior managers and managers) to drive project management and engagement coordination for EY’s key account client-serving teams. You will drive efficiencies for the account teams and reduce time to provide services to clients, with a focus on maintaining the applicable professional standards.Your key responsibilities – You’ll likely balance your time between both project management and analytics. We’ll also look to you to audit and manage budgets and expenses, along with compliance and due diligence.Skills and attributes for success – Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously advance service delivery – Gain a strong knowledge of the service line and the engagement, EY’s structure, key personnel and EY’s policies/procedures – Act as the knowledge manager for the engagement team, managing internal databases and/or portals designed to facilitate global team communications and coordination of go-to-market strategy – Take complete ownership of engagement economics (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members to resolve any issues that arise – Collaborate with the account team, business development and resource management teams to achieve team goals – Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, preapproval and other regulatory requirements

      To qualify for the role you must have – Strong data analytics and Excel skills (e.g. pivot tables) – Excellent oral and written communication skills – Excellent listening, influencing, interpersonal and presentation skills – The ability to address all relevant information/data and develop practical approaches to answering problems – A creative and curious approach to tackling complex challenges, leveraging internal tools and resources to achieve favorable results – A results-oriented approach to drive improvements in engagement economics (financial systems, relationship management tools, revenue pipeline, sales cycle reports, risk assessments) – A proven ability to work independently with minimum supervision, and collaboratively with virtual teams – An ability to effectively manage concurrent projects and prioritize multiple tasks, including multi-location coordination – The capability to meet tight deadlines, performing fine-quality work and diligent follow-up – The ability to summarize and conclude activities, applying appropriate documentation standards and lessons learned – The capacity to protect confidential and proprietary information Ideally, you’ll also have – A background in a direct client service role – A bachelor’s degree What we look for We’re most interested in people with big ideas who aren’t afraid to voice them. You’ll need a proactive approach to work and the curiosity to seek out new challenges without being pushed. If you’re ready to make a real contribution to our goal of building a better working world, this role is for you.What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:- Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      Document and Filing Coordinator – Senior Associate | Ernst & Young

      by

      Employment:

      Full Time

      Maintaining our reputation as a leading worldwide professional service organisation requires a highly skilled, knowledgeable, energetic team to manage our internal business functions. As a part of this diverse and talented group of individuals, you’ll play a vital role in EY’s success. The opportunity You will provide comprehensive, quality administrative and support services for all of our EY member firms. Our AWS professionals span a wide range of vital roles, from administrative support to facilities management, printing services, business support and document and file management.Your key responsibilities This role is responsible for the daily management and filing of office documents, including electronic filing records, to effectively monitor and maintain their safekeeping. This role also involves managing the lifecycle of all records and files and mandatory archiving periods as per the firm’s policy and local regulations. Skills and attributes for success – Sort and classify documents according to guidelines; correspondence, fee note, working paper, engagement, PNB, etc. and in chronological, alphabetical, or numerical order – Collect documents and ensure all filing is carried out on a daily basis; documents are placed properly and promptly avoiding misplacements – Identify, classify and apply appropriate retention period for active engagement files to support compliance with legal, regulatory and firm requirements – Ensure documents are correctly sequenced and placed in the respective engagement/client file – Securely dispose documents that are no longer required or that have met their retention period, as per EY policy – Ensure files are securely stored in storage receptacles and in accordance with classification and identification information – Prepare and maintain a comprehensive list of all files maintained within the office both active and archived; ensuring borrowed files are returned and stored appropriately

      To qualify for the role, you must have – Approximately 4+ years of related work experience – Good computer literacy (MS Word/Excel) – Attention to detail and ownership for the delivery of high-quality work Ideally, you’ll also have – Able to work independently and a good team player – Strong written and verbal communication skills What we look for Dedicated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads. If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      SAP Program Delivery Lead (Senior Manager or Director), Technology Consulting | Ernst & Young

      by

      Employment:

      Full Time

      Whole industries have been disrupted and transformed in recent years by technology. As a technology consulting professional, you’ll help businesses realize the value they can gain from their IT investments – supporting strategy and being a key growth driver. As part of a high-performing team, you’ll deliver exceptional client service – providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how technology can act as multiplying effect during major program transformations. As organizations look to leverage the advantage technology offers, we’ll work with you to develop the consultancy and analytical skills that you’ll need in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. The opportunity EY is looking for a SAP Program Delivery Lead (Senior Manager or Director level) to join our rapidly expanding Technology Consulting team. The role will be based in either Dubai or Abu Dhabi office. Technical skills requirements – Demonstrated excellence in project management and experience in presentation to senior leadership – You will ideally have 15-20 years of relevant professional experience within SAP Digital Transformation with skilled experience as Program delivery lead – Proven experience successfully leading and managing a team delivering Digital transformation projects – Excellent communication skills, both oral and written – Consulting experience and SAP implementation experience is a must Key responsibilities – Oversee a team of project directors/manager and supervisors delivering projects throughout the entire project life cycle to meet project objectives – Has an overall view of all Regions, workstreams etc. – Ensures PMO has the appropriate governance structure in place. – Ensures all areas have appropriate and achievable plans in place and timelines can be met. – Ensures risks and issues are effectively mitigated or resolved. – Responsible for reporting and raising issues to Business Stakeholders where Programme Timeline / Quality etc. may be impacted. – Attends Steering committee, Change control board and any other governance meetings as required – Ensure successful delivery of the program – Stakeholder management and issues resolution – Lead the team to ensure projects are delivered to scope, budget, schedule, required quality, within the client requirements – Actively contribute to: * Delivery of the program * Managing key stakeholders * Excellence in project and program management * The maintenance of a professional, productive and outcome-oriented culture

      What we look for – Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. – An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      Working Capital, Analytics Lead | Ernst & Young

      by

      Employment:

      Full Time

      Working capital management in the MENA region is charged with helping our partners to deliver exceptional client service whilst taking care of the firms own cash and liquidity. We are looking for an exceptional business analyst to join this new team to help measure performance and build engagement through data visualisation, providing actionable insights and enabling new perspectives.The opportunity This is an opportunity to join a new team and to help formulate the future of working capital management in the MENA region. We are looking for someone who has technical expertise within working capital management and data analysis together with the communication skills to engage stakeholders and the intellectual curiosity to want to find out why things have gone wrong and what we can do about it. Your key responsibilities – Developing analytics, KPI tracking, reporting and insights: we will provide leadership teams with the insights they need to know where and when they need to make an intervention. Additionally, we will provide service and sub-service lines and individual partners with the performance insights they need to be effective, building harmonised dashboards that put the information needed into peoples hands when they need it – Develop and maintain billing and cash targets: we will introduce individual monthly targets to partners and their engagement teams during FY22, and you will be responsible for setting and tracking performance – Develop predictive analytics and client payment behaviour insights: building on the adage that ‘prevention is better than cure’ we will look to use our data to predict likely areas of opportunity to improve working capital performance by introducing proactive routines triggered by predictive analytics around how we transact, how we bill and how we collect cash – Develop and maintain AR forecasting and variance analysis routines: building on predictive analytics capabilities we will develop a strong grip and control on billing and collections outcomes, using that to determine short- and medium-term outlooks which we can then leverage for planning and longer-range target setting

      Skills and attributes for success – Data analysis : gathering, cleansing and processing data using MS Excel, PowerBi and other tools to create clear, concise reporting, compelling dashboards and visualisations and actionable insights meaning you will need to understand both how to present data in an engaging and compelling manner – Presentations to stakeholders : having developed engaging insight and reports you will get the opportunity to present to senior stakeholders and so will need to be comfortable presenting to those audiences and able to influence audiences towards calls to action – Intellectual curiosity : in an environment of complex processes, complex client organisations, different cultural norms and practices and teams managing multiple priorities all having an impact on the success of working capital management, the dogged determination to explore problems to find out why they occurred and then present the facts towards sustainable solutions is a critical success factor for this team – Working capital management : a financial background, with high levels of expertise in our internal engagement, billing and collections processes will enable the incumbent to navigate complex situations and develop actionable insights, timely and accurate analysis and efficient performance tracking – Teaming : working collaboratively with service lines, with Region Finance, with GDS and engagement teams to develop and deploy our billing and cash collection target setting strategy and other routines enabled by your analysis and insights To qualify you must have – Graduate or higher degree in finance, business or related field – 5 + years of finance experience, particularly around working capital – 3+ years of data analysis experience, with expert levels of MS Excel and PowerBi skills and thorough knowledge of Mercury-related data libraries and accessibility – Knowledge of our engagement lifecycle with a deep understanding of our billing and cash collection processes – A proven record of delivering insightful analysis to key stakeholders – Unparalleled drive to identify root cause issues and support remediation efforts, through a relentless problem-solving ethos – Experience in developing forecasts and building variance analysis routines around those Ideally, you will also have – Expert ability to influence engagement teams, partners and senior leaders – In-depth understanding of EY’s service offerings – Experience of designing and delivering performance dashboards What we look for We are looking for people who can combine great technical skills, with a passion for problem solving and great collaboration, influencing and listening skills. It is important to be able to thrive in an ever changing, diverse, multi-cultural environment where we expect exceptional quality. You must be able to work within a matrixed organization, balancing the needs of multiple stakeholders. You must be able to manage multiple priorities simultaneously, make complex decisions and overcome obstacles autonomously.What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:- Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs If you can demonstrate that you meet the criteria above, please contact us as soon as possible.The exceptional EY experience. It’s yours to build.EY Building a better working worldEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      Advance Technical Support Engineer | Manpower Middle East

      by

      Employment:

      Full Time

      The role is split into three distinct areas:Reactive support:• The ATS Engineers primary job is to use his/her technical expertise to provide solutions to complex support issues in their specific knowledge areas. • He/she will be engaged when a relevant elevation trigger, documented in the Elevation Process, has been met (eg a complex case not solvable by the Contact Centre, two failed on-site visits, customer/Partner request, CLIENT management request)Specific tasks include some or all of the following:• Rapid response to Print Partners complex technical issues, both remote and on-site• Manage GBU elevation process for technical issues, focusing on rapid turn-around-time• Manage technical support request from the Customer Relationship Team (CRT). Business Escalation Team (BES), CS Management, business partners etc.• Contribute to business retention and growth by providing technical support to the sales teams (HW and Support), as requested.• Integrate technical knowledge and business understanding to create solutions for customers by collaborating with other internal functions and GBUs when necessaryPro-active role:The ATS Engineers’ pro-active role will include some or all of the following:• Be the focal point for collecting, documenting and sharing product technical knowledge and solutions, provided by the GBU with EMEA repair partners through Technical Briefings, Newsletters, training events and technical reviews with Channel Partners• Analysis of quality and operational data, together with QPMs, to identify issues, root causes, and propose solutions/corrective action plans for solving• Contribute to ensure the technical readiness of support partners delivering support services for CLIENT products – Channel, Managed Print Services (MPS), Direct business. Includes reviewing feasibility of new product introduction plans for EMEA and associated product training.• Collaborate with the Global Business Unit (GBU), Global Support Engineering (GSE), field operations, repair partners and other stakeholders to improve the support experience• Apply project management techniques and advanced subject matter knowledge to resolve complex business issues (Expert)Channel Partner support:When required, the following activities may be required:• The single point of contact for Country Partner Service Managers and Channel Partner’s technical staff for technical support required for supporting CLIENT’s Print portfolio• Support CLIENT Country Partner Service Managers consultations with Partner delivery teams in planning, delivering, and managing complex support solutions for office printing solutions.• support monthly/quarterly reviews with Partners and support corrective action plans – led by Service Managers

      • University Qualifications: Bachelors in IT Hardware• Nature and length of previous experience: Do you have minimum 4 years experience managing IT hardware issue with Printers• Soft Skills and Personality traits: Good Communication• Age Range: NA• Gender Preference: NA• Nationality Preference: NA• Language Fluency: English• Current Location: UAE

      We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

      ManpowerGroup powers the success of many of the world’s most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise – 3600 offices in over 80 countries – we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

      ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership.
      Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

      Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:

      IT & Telecommunications
      Engineering & Construction, Oil & Gas
      Banking, Finance & Legal
      Sales & Business Development
      Marketing, Public Relations & Communications
      Human Resources & Training
      Customer & Support Services (Secretarial and Administrative)
      Operational, Supply Chain & Logistics
      Executive Recruitment
      Emiratization Solutions
      Recruitment Program Outsourcing Solutions
      Managed Service Provider Solutions
      Talent Based Outsourcing Solutions
      Outsourced Staffing Solutions More

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      Senior Consultant- Business Consulting – Supply Chain & Operations | Ernst & Young

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      Employment:

      Full Time

      We currently are seeking a highly motivated Senior Consultant – Supply Chain & Operations to support client engagement teams, work with a wide variety of clients to deliver professional services and participate in business development activities on strategic and global priority accounts. This role will focus on Life Sciences as a sector including pharmaceuticals, biotechnology, pharmacies, distributors and medical device companies. Our Supply Chain & Operations team members provide life science clients insights into supply chain transformation covering Planning, Procurement, Operations and Logistics and often integrating with other competencies to deliver end to end solutions to clients including large-scale transformation projects. This role requires a candidate with a 50:50 split between technical sector knowledge and business acumen.Your key responsibilities As a Senior Consultant your key role will be to support in leading client engagements as well as internal projects, drawing on your knowledge, skills and experience. You will:- Support your team with large global and regional bids, proposals and thought leadership – Maintain communication and report to higher levels of management, who will expect you to anticipate and identify risks, and escalate any issues as appropriate – Support junior team members – Deliver high-quality reports and deliverables – Support in leading client meetings and discussions (when required) – Develop and maintain productive working relationships with client personnel – Build strong internal relationships within Ernst & Young Consulting Services and with other services across the organization – Contribute to providing feedback for staff – Understand and follow workplace policies and procedures

      Skills and attributes for success To qualify for the role, you must have – A bachelor’s or master’s degree with the emphasis on biopharmaceutical sciences, biotechnology, biochemistry, biomedical engineering or alternatively; Business, Supply Chain or Logistics with strong academic records and proven industry experience – Approximately 2+ years of work experience in supply chain and operations across different areas (technology transformation, business transformation, finance etc), with a proven record of experience in the life science (pharma, biotech, medical devices) or healthcare industry (hospitals, healthcare providers, regulatory agencies) – Preferably, prior experience in consulting (Big Four, Strategy House or equivalent) – Technical knowledge of life science sector and landscape (MENA/ Global) – An understanding of novel therapy areas and sector trends including, but not limited to, cell & gene, biosimilars, accountable care organization (ACOs) and localized manufacturing – Preferably Jordan or KSA – based – Bilingual (English & Arabic) – Excellent oral and written communication skills – Life Science and/ or supply chain professional certifications – Willingness to travel across the region – Strong analytical, interpersonal and communication skills – Demonstrated integrity, values, principles, and work ethic What we look for Alongside your comprehensive and proven technical expertise you will also be a born leader with a passion for:- Taking initiative in developing and pursuing opportunities in the sector – Developing people through effectively supervising, coaching, and mentoring all levels of staff – Conducting performance reviews and feedback for all levels of staff – Contributing to our people initiatives that include recruiting and retaining our professionals What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

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      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More