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      E-Learning Developer | PricewaterhouseCoopers

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      Employment:

      Full Time

      Line of ServiceAssuranceIndustry/SectorNot ApplicableSpecialismAssuranceManagement LevelSenior AssociateJob Description & SummaryDesigns, builds, and implements web-based, multi-media development solutions which use instructional methods that best suit the content and learning needs of participants.Job Description- Manage day-to-day operations of the core applications (Website, LMS, ERP, CRM) to ensure smooth operations of technology in the Academy- Course administrator for Academy projects providing LMS hosting and related administration for clients and for internal PwC’s Academy use of Learning Management systems- Support in creating proposals and responding to RFPs- Help in coordinating trainings and liaising with clients- Liaise with the internal IT team to ensure new technologies are aligned with the PwC’s global standards and guidelines- Create responsive websites and mobile ready applications- Support system implementations or upgrades by participating in UAT to test and analyse system functionality and document results.- Manage users and permissions and ensure users’ permissions are aligned with their roles and responsibilities- Troubleshoot technical issues and escalate unresolved issues to the

      – Bachelor’s degree in Computer Science, Software Engineering, Educational Technology or any equivalent area of study- 3+ years of experience in HTML, CSS and JavaScript- 3+ years of experience in PHP, Python or NodeJs- 3+ Experience with Moodle, Blackboard, Brightspace or any other LMS- Experience with Gomo, Articulate, Captivate, Lectora, iSpring or any other authoring tool- Experience with multimedia and audio / video production- Experience with SQL and database administration- Experience with R, PowerBI, Tableau is a plus- Experience with Photoshop and Illustrator is a plus- Project management experience and having PMP is plus

      At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

      We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

      PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

      We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

      If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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      HC – Assurance HR Business Partner – Senior Associate | PricewaterhouseCoopers

      by

      Employment:

      Full Time

      Line of ServiceAssuranceSpecialismAssuranceManagement LevelSenior AssociateJob Description & Summary:A career in Human Resources, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.Key responsible areas include people engagement, annual performance, talent management, headcount management, Employee relations (complaints & investigation) , HR Strategy experience as an HR Business Partner, Strategic Workforce Planning, Rewards and compensation.Detailed responsibilities include: • In this role you will work with operational and tactical support to be a true change maker and partner as an HR expert. You will also participate in cross functional projects in collaboration with colleagues at PwC Human Capital unit. In this role you will• Be a Strategic and tactical change maker within the HR field – develop and confirm HR-processes in place• Support business leaders and managers with all Strategic, operational and tactical matters relating to the HC processes and people strategy• Provide HR expert advice on specific areas• We are looking for a manager with previous experience of qualified work within the HR field.• If you are interested in working close to the business and have a knowledge of, and great interest in, digital development. • You have the ability to explain HR strategies and decisions in a concrete way to clarify and create understanding.Experience in one or more is considered a preferable:• HR Business Partner experience – Develop People Strategy and respective initiatives• Change Management initiatives• Strategic Workforce Planning• Employee relations experience (complaints & investigation)• General HR work, a broad understanding of HR processes• Reward experience would be a plus

      Requirements:• Bachelor’s degree in human resources management or equivalent• Previous experience in professional services firm or industry with people as the key business capabilities is preferred• Ability to manage stakeholders from diverse background in a consultative but assertive way• Demonstrates attention to detail, structured, strong problem-solving and analytical skills• Demonstrates agility and flexibility to work in a dynamic environment• Experience with coaching junior team members• Prior experience of using Workday is preferred• Strong leadership skills.• Proficiency in spoken and written English

      At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

      We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

      PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

      We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

      If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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      Business Development Manager | Kress Cooper

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      Employment:

      Full Time

      The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.ResponsibilitiesIdentify ClientsDevelop businessDevelop new relationships in an effort to grow business and help the company expandMaintain existing businessThink critically when planning to assure project success

      QualificationsBachelor’s degree or equivalent experience2 – 4 years’ prior industry-related business development experienceStrong communication, interpersonal and presentation skillsProven knowledge and execution of successful development strategies

      Kress Cooper is a key regional player in Tax, Audit and Advisory services. We are identifying and bridging gaps for the smooth operations of the businesses.

      Kress Cooper believes, one size does not fit all and we are always tailoring our following services as per our client’s needs. More

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      Senior Consultant to Director | Ernst & Young

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      Employment:

      Full Time

      Senior Consultant to Director, Transformation Delivery, Business Consulting – RiyadhThe Opportunity: If you are looking to join a dynamic and diverse Transformation Delivery (TD) team delivering large-scale transformation program advisory services, come and talk to EY’s TD team about the opportunities we can offer you. To continue the successful growth of our TD team within EY’s Consulting practice, we are looking for experienced, motivated people who have previously worked in program and project management, business or digital transformation roles, either in industry or in a client-side advisory role to join our team. About Transformation Delivery in EYOur TD team sits within the Business Consulting pillar of the EY’s Business Transformation practice. With a clear purpose of ‘building a better working world’, EY’s TD team is committed to delivering exceptional client services across a range of sectors, including the public sector particularly health, energy and utilities, financial services and real estate, hospitality and construction. In EY, our approach to delivering exceptional program/project management and transformation services for our clients is underpinned by three defining features of our approach – Purpose-led Transformation Having shifted to becoming a purpose led organization in 2013, we, at EY, have seen the benefits of purpose-led transformation for ourselves. And we are now using this proven approach to inform our client engagements. – Collaborative teamwork In TD, we take a very proactive approach to ensuring that our teams are ‘more than the sum of the parts’ and that all members of the team are supported in their career development and progression. EY’s highest performing teams provide the right mix of talent to excel in volatile markets, solve the most complex problems and deliver quality results that surpass expectations for the EY team in conjunction with the client teams with whom we partner. – Delivering exceptional client service in a consistent and professional manner EY’s Service Quality tools are designed to provide a process of continuous improvement, using a portfolio of tools and enablers designed to support the Consulting Strategy by embedding service quality into delivery of all of our engagements. Role and RequirementsIn order to grow EY’s successful TD business we are looking for experienced Transformation Delivery Consultants (Senior Consultant/Assistant Manager/Manager/ Senior Manager/Director level) who will be responsible for Client Responsibilities – Setting up PMO, SMO, TMOs including operating model, org structure, policies, procedures and processes. – Knowledge in PM tools and system implementation and business requirements including business process design, testing and end user training involving multiple cross functional stakeholders. – Managing and delivering large-scale transformation programs and projects to time, cost and quality. – Leading and managing the delivery of major project and portfolio activities throughout the Lifecyle from initiation to closure. – Building valued relationships with external clients and internal peers and developing a portfolio of business by focusing on high impact opportunities. – Ensuring the consistent delivery of excellent, high-quality work products by EY teams, providing a platform to build and maintain our global brand, reputation, and purpose. – Acting as a subject matter resource in one or more areas, leveraging your knowledge and experience to shape services for clients. – Leading presentations, workshops, and proposals for medium to high complex projects and providing subject matter insight to bids and proposals in relevant areas. – Creating innovative commercial insights for clients, adapting methods and practices to fit operational team and cultural needs, and contributing to thought leadership. – Driving improvements by taking responsibility for engagement / account level Quality & Risk Management (QRM) initiatives, ensuring that project teams understand and comply with our Q&RM requirements. – Owns and monitor all project risks and issues and take appropriate actions – Managing the team and guiding them throughout the engagement. – Ability to link projects and portfolios to Strategic KPIs and monitoring them closely to assure goals and key benefits are achieved. Internal Responsibilities – Client account management activities such as recruitment for the project team, managing financial aspects of client engagements, and quality and risk management. – Building valued relationships with clients and colleagues to assist in generating new business opportunities for EY – Leading and supporting presentations and proposals for elements of medium to high complex projects to prospective and existing clients. – Communicating effectively with EY senior management and working to build, manage and motivate high-performing teams; – Understanding EY’s service offerings and actively identifying opportunities to better serve our clients; – Building strong internal relationships within Advisory and across other services lines; – Supporting team development activities; – Supporting, coaching, and mentoring activities; – Conducting performance reviews and contributing to performance feedback; – Contributing to people initiatives including recruiting, retaining and training activities. – Understanding, following and communicating workplace policies and procedures

      To do this role effectively, we are looking for people with knowledge and experience in the following areas – Approximately 6 years’ experience in a management consulting or similar advisory role in industry or the public sector – Approximately 8-15 years of Project Management experience of managing and delivering large-scale projects, and transformation programs, including project planning and monitoring, resource management (including project finances), benefits realization, etc. – Ideal candidates will have multidisciplinary experience including project management, strategy Management, transformation management, business process design, testing the solution and end user training. – Excellent stakeholder management and communication skills with a track record in managing complex stakeholder programs. – Good understanding of project governance and change management principles; – Strong 3rd level educational qualifications, preferably in engineering, business or project management You’ll also have to: – Additional professional qualifications, such as PRINCE2® or PMP, ERP, SAP implementation. – Additional areas of interest include process improvement, agile methodologies, and business case development. – Master’s degree in project management, strategy management or MBA. What we look for: To continue the successful growth of our TD team within EY’s Advisory practice, we are looking for experienced, motivated people who have previously worked in program and project management, business or digital transformation roles, either in industry or in a client-side advisory role to join our team. What we offer: EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance . We Also offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build! Apply now

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      VAT Indirect Tax Manager | Ernst & Young

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      Employment:

      Full Time

      Our globally coordinated tax professionals offer connected services across all tax disciplines to help our clients thrive in an era of rapid change. We combine our exceptional knowledge and experience with the people and technology platforms that make us an ideal partner for all their tax-related needs. In Tax, we equip clients to make better business decisions by bringing insights to the forefront. We help companies understand the tax policies and tax laws of governments around the world to plan and comply accordingly. Our teams leverage transformative technologies to deliver strategy and execution, from tax and regulatory obligations to operations and workforce management, to reduce risk and drive sustainable value. Tax has six sub-service lines which cover a wide range of issues: Business Tax Services, Global Compliance and Reporting, Global Law, Indirect Tax, International Tax and Transaction Services and People Advisory Services. The opportunity This is a period of unprecedented change in the tax arena with technological innovation and regulatory change resulting in a huge demand for delivery of Indirect Tax advisory services. As a member of the team, you will not only have the opportunity to enhance your technical knowledge and be creative, but also experience the challenge of being a trusted GST and business advisor. As part of our expansion strategy, we would like to invite you to join this dynamic team. Your key responsibilities You’ll lead the successful delivery of Indirect Tax engagements, taking a professional, practical and commercial approach and ensuring technical excellence. You will manage large VAT implementation teams comprising both client functional experts and consultant specialists, identify opportunities in the market and lead on developing our commercial proposition to new and existing clients. You will build and maintain tax relationships with our own clients, advise how indirect taxes such as value added tax (VAT) or good & services tax (GST) impact clients’ supply chain and financial and accounting systems and identify and address areas of risk, advise clients on the taxation implication of international trade and assist them in complying with customs regulations. Skills and attributes for success If you have strong teaching skills in developing associates and conducting trainings, strong drive to excel professionally, good advisory and writing skills and are dedicated, innovative, resourceful, analytical, able to work under pressure and a team player with strong communication and interpersonal skills, you will be perfect for the role. To qualify for the role you must have – A degree in economics, finance, tax or accounting – A relevant Masters degree, CPA or ACA/CA/CPA/CMA/SOCPA/Law qualification/CTA or equivalent tax qualification – At least 6 years of relevant experience as Indirect Tax professional – Experience working for a Big 4 accounting firm is preferred. However, we will consider candidates with from law firms or with relevant industry experience – Customs duty advisory experience is preferable, but we will also consider candidates with VAT/GST advisory experience – Excellent English written and presentational skills.

      Ideally, you’ll also have – Experience working in multicultural teams – Strong organizational, project management and analytical skills. – Strong drive to excel professionally, and to guide and motivate others – Coordination and prioritization skills – Independent in managing own workload, ability to work under pressure and to keep things moving and to juggle multiple tasks – Experience in managing teams – Preferably Arabic language proficiency What we look for We’re interested in versatile people with the ability to take on new responsibilities and listen to clients to get things done. We’re not just looking for technical knowledge experience – we’re after genuinely interesting people with the ability to build relationships, negotiate and think in unique and creative news ways. If you’re a confident leader with a curious mind and the ability to solve complex issues, this role is for you. We look for highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build.EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      Senior Manager | Ernst & Young

      by

      Employment:

      Full Time

      Senior Manager – VAT Indirect Tax – RiyadhOur globally coordinated tax professionals offer connected services across all tax disciplines to help our clients thrive in an era of rapid change. We combine our exceptional knowledge and experience with the people and technology platforms that make us an ideal partner for all their tax-related needs. In Tax, we equip clients to make better business decisions by bringing insights to the forefront. We help companies understand the tax policies and tax laws of governments around the world to plan and comply accordingly. Our teams leverage transformative technologies to deliver strategy and execution, from tax and regulatory obligations to operations and workforce management, to reduce risk and drive sustainable value. Tax has six sub-service lines which cover a wide range of issues: Business Tax Services, Global Compliance and Reporting, Global Law, Indirect Tax, International Tax and Transaction Services and People Advisory Services. The opportunity Our indirect Tax professionals help clients to manage their indirect tax compliance obligations, to identify opportunities and mitigate indirect tax risks. They use their deep sector experience and knowledge of different legal and regulatory systems around the world to help clients meet their compliance obligations as well as achieve their business goals. Our indirect tax professionals provide pragmatic commercial help so clients improve their day-to-day reporting for indirect tax. This includes improving working capital, reducing errors, reducing costs and ensuring indirect taxes are handled correctly. They advise how indirect taxes such as value added tax (VAT) or goods & services tax (GST) impinge on the client’s supply chain and financial and accounting systems This is an exciting opportunity for a motivated and ambitious individual to join EY’s specialist Indirect Tax team. The team help support and deliver Indirect Tax advice for their clients across the country. We will provide you with an opportunity to be involved in a fast growth part of the Indirect Tax team, working across the country. You will have an opportunity to work with both clients and all of the EY local offices, providing a great opportunity to build and expand your corporate network. Your key responsibilities Your people responsibilities You must be an enthusiastic Senior Manager with the ability to create, sustain and lead effective teams & ensure delivery of quality work and take day-to-day leadership of delivery team. You are also expected to help people to develop through effectively supervising, coaching and mentoring staff & have a significant involvement in the management of the team both in terms of strategy and operations as well as through managing junior staff development and assignments. Your client responsibilities You should build and maintain tax relationships with clients and provide exceptional levels of client service. You must possess business development skills – able to identify and convert opportunities to sell work by proactively managing existing clients Overall responsibility of quality of client service. You will be managing possible leads from other areas of the practice & building networks and relationships internally and externally for the team to leverage from. You will also contribute to successfully extracting maximum value for both EY and clients from the tax services delivered whilst managing risk appropriately for both client and the firm. Skills and attributes for success You must be client driven, strategically and commercially aware as well as an excellent communicator in a range of situations both written and oral. You must also be enthusiastic with a flexible attitude to work . You should also possess project management skills, plan and prioritise work, meet deadlines, monitor own budget. You are also expected to have good negotiation skills, ability to sustain opinion and handle challenge, ability to remain calm when under pressure to meet deadlines as well as effective time management skills.

      To qualify for the role you must have – A degree in economics, finance, tax or accounting – A relevant Masters degree, CPA or ACA/CA/CPA/CMA/SOCPA/Law qualification/CTA or equivalent tax qualification – At least 7 years of relevant experience as Indirect Tax professional – Experience working for a Big 4 accounting firm is preferred. However, we will consider candidates with from law firms or with relevant industry experience – Customs duty advisory experience is preferable, but we will also consider candidates with VAT/GST advisory experience – Excellent English written and presentational skills. Ideally, you’ll also have – Experience working in multicultural teams – Strong organizational, project management and analytical skills. – Strong drive to excel professionally, and to guide and motivate others – Coordination and prioritization skills – Independent in managing own workload, ability to work under pressure and to keep things moving and to juggle multiple tasks – Experience in managing teams – Preferably Arabic language proficiency What we look for We’re interested in versatile people with the ability to take on new responsibilities and listen to clients to get things done. We’re not just looking for technical knowledge experience – we’re after genuinely interesting people with the ability to build relationships, negotiate and think in unique and creative news ways. If you’re a confident leader with a curious mind and the ability to solve complex issues, this role is for you. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build.EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      CRM Business Analyst | Saudi Networkers Services (SNS Group)

      by

      Employment:

      Full Time

      Responsible for supporting Customer Relationship Management (CRM) Manager in conducting consumer data analysis by implementing systems, processes and framework, managing CRM production issues, leveraging the right mix of data analysis tools, while working closely with key stakeholders from Retail Banking and Wealth Management and IT on all the CRM projects stages as well as the BAU to ensure in-depth consumer behavior analysis and to improve the CRM platform to improve the customer satisfaction and to increase the revenue.• Review and manage CRM production issues/defects between quickly and efficiently within the SLA.• Troubleshooting user or software errors that inhibit the efficiency of the interaction between people and technology.• Establishing workflows and standards or entering data in the CRM• Manage and handle CRMs platforms performance with providing performance & dashboard report. Instruction staff on how to use the CRM• Meeting with teams to help them analyze business trends• Ensure that All Risk documents are uploaded on the team space.• Support RBWM in increasing Products Sales through Digital Channels by taking the initiative in providing possible solutions in CRM• Perform a performance report of functions efficiency for the new releases • Handling CRM interactions Report.• Provide training sessions for the required users after each sprint release.

      • Prior experience in Wholesale, Corporate and/or Institutional Banking in the region, with business analytics experience.• Functional Expertise in the CRM software.• Strong writing skills to communicate with internal partners as well as to write technical training manuals for end users.• Public speaking skills that allow them to train others on CRM software.• Problem-solving abilities and excellent communication.• Experience in CRM Microsoft dynamics 365.• Certifications: MB-910 Microsoft Dynamics 365 Fundamentals (CRM) Preferred.• Bachelor’s degree in Analytics, Statistics OR Computer Science / IT.

      Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.

      Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.

      Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More

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      UAE National – Senior IT Business Application Specialist | Michael Page

      by

      Employment:

      Full Time

      As the senior specialist IT Business Applications, you would be responsible for understanding end business user needs, work with software development team to manage app architecture, and be responsible for the short and long term planning of business apps.Client DetailsThe client is a leading tourist destination within Abu Dhabi.DescriptionAs a Senior IT Business Application Specialist, you would be responsible for:* Assisting the Unit Head with scenarios proposals for the evolution of the information system applications in consistence with the business user needs Bullet point for job responsibilities* Assisting with planning, designing, supporting, and maintaining the business applications.* Aiding the Unit Head with activities related to technology, project management, service management, change management and procurement & contracts.* Managing the communication and relationship with different stakeholders throughout project stages.* Collaborating with multiple internal stakeholders as well as external third party contractors and government entities.Job OfferThe entity offers a high growth environment, with a clear career progression for UAE Nationals.

      * UAE National with Family book.* Bachelor’s degree in Information System Management, Computer Sciences or IT Engineering.* 4-6 years of experience in Information Technology (IT) focused on business applications in a medium to large organisation.* Experience in IT project management and information system business plan.* Fluency in Arabic and English

      Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

      The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

      Finance & Accounting
      Banking & Financial Services
      Procurement
      Property & Construction
      Engineering & Supply Chain
      Oil & Gas Technical and Engineering
      Human Resources
      Sales
      Marketing
      Technology
      Secretarial
      Executive Search
      Legal

      The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More