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      Linux Support Engineer | IBM Middle East

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      Employment:

      Full Time

      Introduction Join IBM TSS team and help our clients all over the world, we are looking for an enthusiastic & technical savvy person to work with us in solving our clients technical puzzles, if you have strong technical, troubleshooting and communication skills along with experience in the support field then this could be the role for you. We work with a wide variety of customers providing technical support for Linux products, you will be involved in supporting our clients’ IT infrastructure for configuration queries and break/fix scenario.Your Role and Responsibilities Remote Technical Support for SAP Appliances (Total Solution Support) will be primary contact for customers for incidents on the complete infrastructure stack for SAP BWA and HANA systems this includes Power/Intel server hardware, virtualization layer, Linux operating system and attached storage as well. Job Responsibilities- Work as a direct interface to the customer for the problem determination up to the comprehensive identification of the cause and solution of the technical problem. – Carry out proactive tasks like: proactive reports, proactive System maintenance, release management checks, proactive systems health checks of the complete infrastructure layers for SAP HANA. – Will work with an international team and the higher support levels up to and including the laboratory. – Structured complex problem determination tasks: – To collect the required information from the customer, – Coordinate the involved support teams, – To promote the root cause analysis in a structured manner according to defined methods, – To create suitable and coordinated action plans – To advise the customer comprehensively up to the final solution of the problem. – Clear communication and clarify conflicts in case of an escalation

      Required Technical and Professional Expertise – Language: Must be fluent in English – Strong knowledge in the different Linux distributions – Strong communication skills – Strong soft-skills and customer management techniques – Strong troubleshooting skills – 3-5 years’ experience in the support field Preferred Technical and Professional Expertise – Bachelor’s degree in Computer Science or equivalent – Certified RHCSA/RHCE – Knowledge in Virtualization – Location : Smart Village – Working Hours : Shift based

      For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

      Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

      Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

    • 63 Shares109 Views

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      Executive Sales | AAG Markets

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      Employment:

      Full Time

      Job Location• Dubai, United Arab EmiratesCompany Industry• Financial ServicesJob Role• SalesEmployment Type• Full Time EmployeeMonthly Salary Range• UnspecifiedNumber of Vacancies• 5Career Level• Entry LevelYears of Experience• Min: 1Residence Location• Dubai, United Arab EmiratesSales Executive:• Research and recommend prospects for new business opportunities• Research and analyze sales options • Build and maintain relationships with clients and prospects• Stay current with trends and competitors to identify improvements or recommend new products

      • Knowledge of and established relationships within the financial services field.• A deep understanding of the industry’s issues, a vision for its growth and a commitment to advance • Fluency in other languages than English is a plus.

      AAG Markets is the fastest-growing, global CFD trading company. We have expanded to serve retail and institutional clients in 173 countries, with a year-on-year growth of 300%.

      As a strong proponent of security and transparency, we enforce the highest standards of safety (i.e. bank grade encryption and protection) for our client’s funds.

      AAG Markets specializes in crypto, FX, indices, and commodities trading – all with zero fees and zero commission.

      Wherever you are, our dedicated team of account managers will work 24/7 to provide you with exceptional support. More

    • 113 Shares99 Views

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      Technical Support Professional – AIX | IBM Middle East

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      Employment:

      Full Time

      Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities – As a member of the AIX Technical team, job responsibilities include the demonstration of exceptional communication skills (verbal and written) to IBM clients, other IBM employees, and IBM management, timely updates for client situations, ability to effectively manage multiple complex situations, and deep technical product knowledge.The person hired for this position will work within the AIX Technical team based in EgyptRequired Technical and Professional Expertise – At least 1 years experience working in the area of Customer support – Language skills: Fluency in English; written and oral – Technical skills: Basic knowledge of Operating Systems (UNIX and Linux); – Bachelors Degree; Computer Science or Software Engineering preferred – Willing to work during US time zone shift.

      Personal skills- Excellent communication skills (both verbal and written) – Excellent organizational skills – Good analytical and problem solving skills – Ability to work within a team – Strong customer driven focus – Good presentation skills – Ability to listen to clients and understand both situational and technical issues – Focused & Results orientated – Accuracy and attention to details – Flexibility to work night shifts ( from 12 AM – 9 AM) A person interested in this role should have the desires to become a world wide technical expert in one or more components with leading edge, open source, cloud and virtualization technologies and frameworks while becoming an effective communication channel between IBM clients and IBM management. Preferred Technical and Professional Expertise Language skills- Fluency in French, German, Italian or Spanish;Technical skills- C and UNIX / Linux shell script programming;- AIX operating system; AIX (or UNIX / Linux) networking, file systems, security and administration;- Working knowledge of common administration and debugging tools;- Additional consideration for existing knowledge of IP Security (IP);a- Additional consideration for existing knowledge of IBM support tools and processes

      For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

      Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

      Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

    • 113 Shares189 Views

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      Executive Assistant- Fixed Term Contract | Irwin & Dow

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      Employment:

      Full Time

      Reporting to the Senior Team Leader you will work collaboratively to support the Executive Assistant team who manage a large number of Management Consultants from Junior level up to Senior Partner. You will ensure full organization of complex diaries and associated document control including PowerPoint presentations and extensive excel reports. This is a fast paced and dynamic environment and it is imperative that you can be flexible in your approach to the role, fully committed and able manage highly confidential information and fast changing movements. You will be a consummate professional and able to anticipate the Consultants needs and solve problems, taking appropriate decisions to maximise their time and efficiency. You will also act as a gate keeper to field calls and emails and where possible, resolve any queries at the initial stage to manage the team’s workload effectively.

      Our client represents a global management organisation with over 80 offices across the world and they have various Fixed Term Contracts for an Executive Assistant within their prestigious Dubai office. The organisation prides itself on their adaptability and work ethics to ensure they attract global clients from a wide range of industry sectors including energy, financial services, health care, private equity and telecoms. As such this role can offer a diverse range of experience for the selected individual. The successful candidate will possess strong IT skills, including excel and PowerPoint and be educated to degree level. Our client is seeking a professional EA with a minimum of 2 years’ experience across the Middle East region, including the UAE.

      Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.

      Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.

      Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.

      Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates. More

    • 63 Shares159 Views

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      Finance Manager | iOWN Group

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      Employment:

      Full Time

      Job Overview:iOWN Group is seeking a full-time Finance Manager that is responsible for all facets of company finance, including budgeting allocation and planning. Responsible for advising stakeholders on how to increase profit through prudent financial practices and monitoring and enforcing compliance with finance-related laws, procedures, and regulations such as tax filing and financial reporting. Main Responsibilities: Perform financial management duties including generating financial data, compiling, and submitting reports, analyzing industry trends, and assessing the financial health of the company. Have the ability to build investors dashboard which includes but is not limited to ROI, IRR, Capitalization rate, Net Income Multiplier, Evaluation, Inflation rates, and other investment relates data points. Act as the financial arm for all portfolio stakeholders, by providing financial data points and information required for various exercises such as risk analysis, forecast, valuations, projections, and other related matters. Engage and organize the process of financial requirements by the portfolio and fund managers. Oversee the operations and development of the company’s finance departments including creating and reviewing policies, budgeting, recruiting, training, and conducting regular assessments of financial procedures. Supervise the preparation of quarterly and annual account reconciliations, monitor, and enforce compliance with tax and financial reporting standards and assist with cash flow forecasting. Review financial data and prepare monthly and annual reports. Present financial reports to board members, stakeholders, executives, and clients in formal meetings. Stay up to date with technological advances and accounting software to be used for financial purposes. Advise colleagues and executive management on decisions related to the company’s finances. Supervise the documentation of the company’s financial status and forecasts. Contract outside services for tax preparation, auditing, banking, investments, and other financial needs as necessary. Mediate between the organization, employees, stakeholders, shareholders, and investors on financial issues for the amicable resolution of differences. Create strategic business plans based on the analysis of the company’s status and financial forecasts. Ensure compliance with accounting policies and regulatory requirements. Seek out methods for minimizing financial risk to the company. Provide a forecast on the returns and efficiency of each portfolio. While conducting investment and oversight activities, maintain records and documentation related to investments and transactions.

      Ideal candidates should have the following skills & experience:Had experience working with venture capitalists and/or institutional fund management. Able to own and manage investment financial platforms as well as have the skills to provide sufficient data points to the IT and Fund Management Unit. Proven knowledge of financial analysis and strategy. In-depth knowledge of financial reporting standards, tax regulations, and industry legislation. Knowledge of International Financial Reporting Standards. (IFRS) Ability to synthesize large quantities of complex data into actionable information. Ability to work and effectively communicate with senior-level business partners. Excellent business judgment, analytical, and decision-making skills. Knowledge of financial reporting and data mining tools such as SQL and Access. Strong demonstrated the use of Excel, Word, and PowerPoint.

      iOWN Group provides innovative Blockchain-based solutions to companies across various industries. Our expertise in blockchain development enables us to provide customized solutions for different kind of applications. By implementing the blockchain technology, iOWN Group helps its clients to secure transactions, prevent fraud, and have better control of data. More

    • 125 Shares199 Views

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      Technical Support Professional – SYS.Power Systems | IBM Middle East

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      Employment:

      Full Time

      Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities IBM seeks to hire a Technical Support Professional. A person interested in this role will have key responsibilities to become a worldwide technical expert in one or more components of AIX(such as networking, file systems, Kernel, Virtualization), become an effective communication channel between IBM clients and IBM management and collaborate with the best experts in IBM support teams to resolve critical customer problems. We are looking for analytical puzzle solvers who thrive in a driven enterprise customer support environment. You will work as part of a motivated worldwide team to assist IBM customers to perform problem determination on IBM AIX operating system. We are seeking demonstrated problem solvers with proven communication skills. In this position, debugging and analysis are performed via the telephone as well as electronically. Candidates must have the desire to wow customers, articulate solutions and options, and take the opportunity to interact with the end users, as well as the developers and sales teams to be a well rounded contributor. The challenge in this position is to able to interpret complex software problems that span across multiple client and server platforms. Knowledge of Storage Area Networks (SAN), network protocols, cloud, and storage devices is preferred. Multilingual capabilities are an asset. Candidates must be flexible in schedule and availability. If you are self motivated and collaborative, join us and prepare to learn. IBM’s client Software Support Specialists are required to deliver post sales Remote Technical Software Support Services in English:- Responding to client queries and providing remote technical software support in a timely manner. – Maintaining highest client satisfaction and relationships even in severe and pressurized situations. – Interacting with client and IBM functions consistently until problem solution. – Performing problem management and end-to-end problem ownership by analyzing problems/situations and understanding problem impact on client business. – Employing IBM’s standard support delivery methodologies and tools.- Following established processes for effective management of support incidents. – Logging all related activities for each customer query and handling client data securely. – Performing in international software support delivery processes and environments. – Review diagnostic information to assist in isolation of a problem cause (which could include, assistance interpreting traces and dumps). – Identify known defects and fixes to resolve problems. – Provide assistance on supported product known defects for which available corrective service information and program fixes are available. – Provide assistance with questions regarding product documentation related to the supported products – Interpret online manuals regarding IBM code and application interfaces. – Collaborate with other support centers and business units to provide seamless problem resolution. – Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client satisfaction. – Demonstrate excellent English oral and written communication skills.- Adhere to the set working schedule, supporting 24—7 shift operations and on-call coverage.

      Required Technical and Professional Expertise – At least 1 years experience working in the area of Customer support- Language skills: Fluency in English; written and oral- Technical skills: Basic knowledge of Operating Systems (UNIX and Linux);- Bachelors Degree; Computer Science or Software Engineering preferredPersonal skills:- Excellent communication skills (both verbal and written)- Excellent organizational skills- Good analytical and problem solving skills- Ability to work within a team- Strong customer driven focus- Good presentation skills- Ability to listen to clients and understand both situational and technical issues- Focused & Results orientated- Accuracy and attention to details- Flexibility to work night shifts ( from 12 AM – 9 AM) Preferred Technical and Professional Expertise Language skills: – Fluency in French, German, Italian or Spanish;Technical skills:- C and UNIX / Linux shell script programming;- AIX operating system; AIX (or UNIX / Linux) networking, file systems, security and administration;- Working knowledge of common administration and debugging tools;- Additional consideration for existing knowledge of IP Security (IP);- Additional consideration for existing knowledge of IBM support tools and processes

      For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

      Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

      Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

    • 50 Shares199 Views

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      TELESALES | AAG Markets

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      Employment:

      Full Time

      Knowledge of and established relationships within the financial services field.A deep understanding of the industry’s issues, a vision for its growth and a commitment to advance Fluency in other languages than English is a plus.Job LocationDubai, United Arab EmiratesCompany IndustryFinancial ServicesJob RoleSalesEmployment TypeFull Time EmployeeMonthly Salary RangeUnspecifiedNumber of Vacancies5Career LevelEntry LevelYears of ExperienceMin: 1Residence LocationDubai,United Arab EmiratesSALES EXECUTIVE:Research and recommend prospects for new business opportunitiesResearch and analyze sales options Build and maintain relationships with clients and prospectsStay current with trends and competitors to identify improvements or recommend new products

      Knowledge of and established relationships within the financial services field.A deep understanding of the industry’s issues, a vision for its growth and a commitment to advance Fluency in other languages than English is a plus.Job LocationDubai, United Arab EmiratesCompany IndustryFinancial ServicesJob RoleSalesEmployment TypeFull Time EmployeeMonthly Salary RangeUnspecifiedNumber of Vacancies5Career LevelEntry LevelYears of ExperienceMin: 1Residence LocationDubai,United Arab EmiratesSALES EXECUTIVE:Research and recommend prospects for new business opportunitiesResearch and analyze sales options Build and maintain relationships with clients and prospectsStay current with trends and competitors to identify improvements or recommend new products

      AAG Markets is the fastest-growing, global CFD trading company. We have expanded to serve retail and institutional clients in 173 countries, with a year-on-year growth of 300%.

      As a strong proponent of security and transparency, we enforce the highest standards of safety (i.e. bank grade encryption and protection) for our client’s funds.

      AAG Markets specializes in crypto, FX, indices, and commodities trading – all with zero fees and zero commission.

      Wherever you are, our dedicated team of account managers will work 24/7 to provide you with exceptional support. More

    • 138 Shares169 Views

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      Technical Support Representative – (English & Spanish) | IBM Middle East

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      Employment:

      Full Time

      Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities – Provides advanced level of hardware remote technical support, troubleshooting and analysis assistance for hardware installation (or reinstallation), usage, configuration questions and software installation for IBM/Lenovo Servers and Storages – Diagnosing, troubleshooting, and developing new solutions for technical issues escalated from L1 support team. – Identifies out of scope technical issues, provides resolutions to a diverse range of complex technical issues, mentors others in providing validated technical information, support process instructions and special support requirements. – Ability to Learn new products quickly and effectively, when given access to our knowledge base to be able to develop a layered understanding of how the product works end-to-end. – Contributes to a centralized problem identification and resolution database – Develops and implements resolutions to identified problems and follow standard practices and procedures. – Identifies records and works with management to pro-actively revise current procedures and tools to improve customer satisfaction – Develops broad knowledge of the organization’s mission and strategy and relates it to day-to-day issues. – Challenges existing processes based on industry best practices, enhances these for the benefit of all.

      Required Technical and Professional Expertise – B.Sc. in Electronics/Communication/Computer Engineering or Computer science – 1-3 years of experience in technical support, IT infrastructure or related. – Excellent customer communication and problem-solving skills – English & Spanish or French language fluency are a must – Demonstrate proficiency in the hardware platform supported by maintaining applicable technical certifications. – Strong Hardware server’s knowledge is a must – Microsoft windows server and Linux knowledge – MCSE or other IT industry certifications is a plus – Ability to work during eastern time zone and 24*7 rotational shifts basis – Experience in working within global teams

      For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

      Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

      Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More