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      Department Director | A Leading Company In UAE

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      Employment:

      Full Time

      1.Coordinate product work in accordance with the overall work ideas and requirements of the department, formulate overall product goals and ensure the completion of operation and management indicators.2.Responsible for department personnel creation and management.

      Salary:
      AED
      50,000 to 100,000
      per month inclusive of fixed allowances.

      1.More than 10 years of work experience, more than 5 years of team management experience, bachelor’s degree or above.2.Possess good business ideas, system construction capabilities, communication and negotiation capabilities, and executive management capabilities.3.Have good professional ethics and team spirit, excellent managerial ability, and ability to work under pressure.

      A leading company in UAE. More

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      IT Service Manager (French Speaking) | Charterhouse

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      Employment:

      Full Time

      Charterhouse are undertaking a search for an internationally recognised British company, which specialises in the tobacco industry. The organisations MENA office is located in Dubai, and covers Turkey, Morocco, the GCC and Iraq. The IT Service Manager will be part of a newly formed team, who can offer high quality technical support, combined with high quality customer experience.This role will manage the performance of level 1 and remote level 2 services, to ensure the service levels and customers’ expectations are achieved. This managerial role, will work with third party vendors that provide application support (L1-2) for assigned applications, guaranteeing high-levels of performance. Simultaneously, The IT Service Manager will work with other Service Managers to maintain best practice across SLA’s and KPI’s for the departments. In conjunction, this role will prepare and present management dashboards of service performance at weekly operations meetings and business review meetings, considering any small changes which may potentially be made into the global service desk. You will proactively monitor customer satisfaction and put in place improvement plans in place, where needed, ensuring all complaints and queries are handled in a professional, timely manner.

      Our client will look to hire a Senior IT Service Manager, whom is able to demonstrate a sustained track record (10 years minimum), within an international organisation, offering IT Service solutions, specific to Level 1 and Level 2 services. The successful candidate will also be able to demonstrate working with external vendors and effectively managing these relationships, with a keen eye for detail, offering continuous improvement and best practice. Heavily user focused, the ideal person will be able to communicate complex IT issues to non-IT literate employees in a friendly, effective manner. Experience of Core Microsoft Technologies is essential, specifically in a customer facing organisations. Given the companies North African coverage, fluency in French would be advantageous.

      The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

      Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More

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      Compliance Officer – Wealth Management | Inspire Selection

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      Employment:

      Full Time

      Our client is looking for a Compliance Officer from the Financial Planning industry (also known as ‘wealth management’. This industry advises clients on where and how to invest their savings, and sells insurance plans.The role reports to the COO.The Compliance Officer operates as an independent and objective department that reviews and evaluates compliance issues/concerns within the business. The core responsibility of this position is to ensure the Board of Directors, Executive management and employees follow the rules and the regulations of the relevant regulatory bodies, that the company’s policies and procedures are being followed, and that the behaviour within the organisation meets the company’s standards of conduct. As Compliance Officer, you will be responsible for promoting ethical and best business practices through delivery and maintenance of the Company’s Compliance framework. You will assist the Executive team to interpret compliance obligations, communicate and implement UAE regulatory changes and provide compliance advice around internal policies that may impact the business in the short and long term.Keep abreast of regulatory developments as well as evolving best practices in compliance control in jurisdictions such as UK, IOM, Jersey, and Australia. Core Responsibilities: Compliance – Advisory:• Evaluate all advice and recommendations made by consultants • Complete risk assessments during onboarding of new clients and monitoring of existing clients• Due diligence – new and existing clients – KYC, sanction & PEP screening• Continuously develop, update, and maintain the internal compliance structure• Develop, initiate, maintain, and revise policies and procedures for the general operation of the Compliance function and its related activities to prevent illegal, unethical, or improper conduct.• Identify potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues and provide general guidance on how to avoid or deal with similar situations in the future.• Acts as an independent review and evaluation body to ensure that compliance Issues/concerns within The company are being appropriately evaluated, investigated, and resolved.• Provide reports on a regular basis, and as directed or requested, to keep the Board of Directors informed of the operation and progress of compliance efforts.• Ensures proper reporting of violations or potential violations to the Board of Directors when appropriate and/or required.Core Responsibilities: Risk Management & Compliance – Regulatory:• Prepare quarterly and bi-annual reports for the Regulatory body, as well as periodical reports/surveys • Evaluate and document the efficiency of the company’s internal controls and improve them continuously• Proactively audit processes, practices, and documents to identify possible weaknesses• Develop, evaluate, and oversee control systems to prevent or deal with violations of legal guidelines and internal policies• Complete all due diligence on service and product providers • Lead annual inspections and provide the required supporting documentation in a timely manner• Attend Regulatory meetings and all necessary training sessions• Create, update, and maintain all manuals required by the Regulator

      Salary:
      AED
      15000
      per month inclusive of fixed allowances.

      • Experience in the financial advisory industry is essential as you will need to have a solid understanding of the regulatory environment and industry in which they operate. • 3-year degree (any subject – ideally financial related) – this is a must• At least 3 years in Financial advisory or Paraplanning experience One of the Financial Planning qualifications as follows:• UK – level 4 qualified• Australia – Diploma or degree in financial planning• South Africa – RE, RFP or degree in financial planning• Clean credit history (required for regulatory positions)• Integrity and professional ethics• Critical observation and problem solving• Ability to assess and interpret processes, documents etc.• Analytical with an attention to detail• Ability to work independent and in a team• Proficient communication skills – both verbal and written• Microsoft Office proficiency• Proactive, assertive, and self-motivated• Organised and efficient Thank you for your interest. All applications are viewed and evaluated according to the role requirements. We aim to contact shortlisted candidates within 2 weeks. As we often receive a high volume of applications, we are unable to reply to everyone. If you have not heard back from us within 2 weeks, please consider your application unsuccessful. (LV)

      Inspire Selection is an award winning recruitment agency, headquartered in Dubai which recruits across the Middle East region. We employ highly knowledgeable, professional consultants who are experts in connecting the right people with the right opportunities. Our reputation has been built upon our honesty, integrity and our ability to source candidates of the highest calibre right across our specialist sectors. As a result, we are recruitment partners to a wide spectrum of organisations – from leading blue chip companies to smaller, local businesses. Sectors we cover include HR, Administration, Finance & Accounting, Legal, Sales & Marketing including Digital Marketing, IT, Oil/Gas/Energy, Engineering, Procurement, Manufacturing, Higher Education. More

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      IT Assistant (Retail) | Black Pearl Consult

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      Employment:

      Full Time

      We have been assigned a role from one of our clients, who is a luxury furniture company is looking for an IT Assistant – Retail to be based in Dubai, UAE. You should be able to install, configure, and maintain servers, computers, networks, systems for the company. You will be responsible for ensuring the company’s computer network is functioning properly and up to date.Other responsibilities will include but are not limited to:- Responsible for the installation, operation, and maintenance of servers, computer systems, and other technologies, such as communication systems.- Configuring hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support for computer and network users.- Work at the help desk, answering calls and e-mails regarding the computer network or communication systems.- Write reports, tracking inventory, evaluating new technologies, negotiating contracts with vendors, and developing contingency plans in case of network failure and Internet security.- Required to keep detailed records of their network’s configurations, peripheral specifications, problems, and solutions. These records help their company address issues more quickly in the future.- Work in coordination with merchandising team in uploading discounts/schemes and pictures on online platforms.- Work with Retail & E-Com Team for Store and Online Site support.- Work With CCTV camera, NVR/DVR related issues.- Manage all Etisalat Accounts.- Monitoring server backup daily.

      RequirementsTo be considered for this job, you need to meet the following criteria:- Proven working experience of 3 – 4 years in IT support- Strong knowledge in servers, computer network systems, CCTV, and NVR/DVR- Work experience in Retail and Ecommerce is desirable- Strong communication and presentation skills- Bachelor’s degree in IT, Computer Science, or a similar degree- Proficiency in English; Arabic is desirableTo view other vacancies we have, please check our website (www.blackpearlconsult.com) and follow us on our social media accounts – LinkedIn / Facebook / Twitter / InstagramDisclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website – www.blackpearlconsult.com.

      Black Pearl is a progressive, dynamic and well structured HR solution provider
      that offers permanent recruitment services, HR consultancy, psychometric assessments, coaching and also professional training services for clients from different corporate sectors in the Middle East.

      Like a rare and unique black pearl, we consider our partnership with our clients and job seekers as a fine, precious and valuable encounter that needs to be affirmed, developed and supported with a strong commitment to deliver not only the right services but the best in the industry.

      Our aim is to meet and exceed the expectations of our clients, strategically offering Black Pearl services that are customized to the unique requirements of our clients and job seekers alike, resulting in effectively achieving goals and all that is required in this ever evolving and competitive market. More

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      OpenShift Engineer | IBM Middle East

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      Employment:

      Full Time

      Introduction Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today – planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.Your Role and Responsibilities The IBM Technology Support Services (TSS) Open Source support mission is in the third wave of “start-up mode”. Join us in what promises to be an incredible journey in helping customers transform their businesses using community Open Source Software. IBM’s Global Open Source team is looking for IT experts experienced with implementing Open Source software for clients in coordination with Open Source Architects. Role and Responsibilities – Experience in OpenShift or OpenStack Component services in Compute, Storage, Networking and monitoring of applications. – Experience with Unix/Linux/Windows server, shell/bash scripting, server management – Experience in Kubernetes Docker, CRIO. – Experience in performing Infrastructure as code provisioning. – Applies knowledge of Storage, Compute, Security Services. – Able to perform administration of hybrid cloud environment, Configuration of HA/DR. – Create knowledge via articles, blogs and remote training. – Ongoing Skills Development

      Required Technical and Professional Expertise – At least 5 years of previous experience implementing Open Source technical software solutions. – Technical working knowledge of core Open Source products (at least one or two of the following: OpenShift, OpenStack, Ansible, Istio, Kubernetes, Docker, CRIO, Rancher, etcd). – Excellent written and verbal communication skills – Previous Customer Facing role Preferred Technical and Professional Expertise – Skills to develop software solutions using cloud native technologies utilizing languages such as Python, Java or Golang via DevOps best practices – Previous experience in migrating to Open Source solutions – Existing contributions to an Open Source community or a desire to do so – Building cloud native solutions – You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies – Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work – Intuitive individual with an ability to manage change and proven time management – Proven interpersonal skills while contributing to team effort by accomplishing related results as needed – Up-to-date technical knowledge by attending educational workshops, reviewing publications

      For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

      Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

      Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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      Network Security Engineer (Omani) | Global Business Network (GlobNet)

      by

      Employment:

      Full Time

      Minimum Qualification:? Bachelor’s degree in Information Security, Computer Science or related specialization.? Professional certification in Information Security, Network or Windows Servers administration is preferable is highly preferable..? It is mandate that the proposed outsource engineer is CCNA, CEH, MCP or equivalent certified. Certificates to be shared along with the CV

      Minimum Experience & Knowledge & Skills:? Minimum 7 years’ experience in IT? Minimum 5 years practical experience in Information or network Security.? Understanding of network, application, and host based security systems including firewalls, VPN, PKI, cryptography, antivirus, antispam, IPS/IDS, and wireless security? Strong knowledge of network and application protocols and their associated security implications (TCP/IP, HTTP, TLS, SSH, DNS, etc.? Deep understanding of security concepts relating to identity and access management, network architecture, and systems hardening.? Practical Experience to configure and manage network and servers security technologies including email security solution, network firewall, WAF, VPN, SEIM, IPSIDS, IdentityAccess Management Solutions, MDM…? Experience with managing and configuring antivirus and endpoint protection software.? Must possess practical experience in managing and maintaining Microsoft Active Directory, DNS,DHCP, DFS, File System & IIS.? Experience in maintaining good relationships with the key stakeholders.? Strong technical aptitude and ability to research & solve complex issues independently.? Willingness and ability to learn new skills and apply them as needed.? Fluency in English both oral and written.

      Globnet is a respected privately owned management consultancy that has been operating in Oman for several years and has built a strong network of contacts in the country at various levels in the public services sector. More

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      Triage Support Specialist | IBM Middle East

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      Employment:

      Full Time

      Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities Join IBM TSS team and help our clients all over the world, we are looking for an enthusiastic & technical savvy person to work with us to help solve our clients technical puzzles, if you have strong client management and communication skills along with experience in the support field then this could be the role for you. We work with a wide variety of customers providing triage services for different products, you will be involved in supporting our clients by taking ownership of their cases and ensuring that the cases are triaged correctly and progressed in timely fashion

      Required Technical and Professional Expertise – Language: Must be fluent in English – Strong communication skills – Strong soft-skills and customer management techniques – 2-4 years’ experience in customer support field Preferred Technical and Professional Expertise – Strong knowledge in Oracle products – Project management skills

      For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

      Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

      Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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      Mobile App Developer | Infoline LLC

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      Employment:

      Full Time

      • Experience in Mobile Application Development• Good experience in Java 1.8 and J2EE knowledge is must.• Good hands on experience in Rest base API development is must and Java based frameworks.• Good hand-ons experience of angularjs, nodejs, JavaScript, Ajax development. • Good Knowledge on Postgres/SQL knowledge is must and tomcat experience. • Knowledge on Nginx and Service Mix and Rabbit MQ knowledge is added advantage.• Telecom background is added advantage

      • Exp Level: 2 to 3 years in Mobile Application Development and Java 1.8 and J2EE knowledge is must.• Education: Diploma or Bachelor• Nationality: Omani preferred• Gender: Male or Female• Good communication and flexible to learn

      Established in the year 2003, Infoline LLC is one of the foremost IT enabled service (ITES) providers with specialization in business process outsourcing & IT solutions and services in Oman. Since inception, it has grown steadily to become a major IT Service provider in the Sultanate of Oman. More