More stories

  • in

    Operations Manager – Compliance | Irwin & Dow

    Employment:

    Full Time

    We require those with excellent knowledge and experience of all aspects of compliance due diligence and implementation to support our client with their company incorporation services. Based in Dubai, the successful candidate will manage all KYC, CDC and AML processes, offering up to the minute advice and administrative support in terms of regulations, legal obligations and exceptional client and internal team support in these matters. Joining a highly operational and involved team, the Operations Manager will be able to join the organization and have an immediate impact, bringing new policies and procedures, ideas to improve efficiencies and minimize risk. The role will also engage with both internal and external legal and finance individuals in this regard and will report into the Managing Director, whom also sits on the Board. The main function of the role is to enhance and further develop all back of office functions where compliance is concerned, in order to offer a broad range of services to support the clients and business for the future. Therefore, it is essential that you are a strong communicator across all levels of seniority and possess excellent influencing and organizational skills. As our client is very much in the startup phase of their business, it is also expected that you will act as an exceptional team player, as you will also become involved in many tasks. These include the initial compliance protocol set up, Salesforce CRM management and requirements, through to the recruitment of additional team members.

    To apply for this vacancy, it is essential that you have relevant compliance and operational expertise and experience of a minimum of 2 years, with strong communication skills in English. A highly inclusive team player, the successful candidate will also be well educated to degree level. Working in an exceptionally busy environment, with a highly experienced team and MD, this is a fantastic opportunity to join a rapidly expanding organization at the start of their journey.

    Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.

    Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.

    Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.

    Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates. More

  • in

    Omni-Channel Operative | Chalhoub Group

    Employment:

    Full Time

    Who we are Chalhoub is the leading luxury retailer in the Middle East. With more than 600 stores, 300 brands, and over 65 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey.Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now’s your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you’ll have everything you need to innovate your career.

    What we can offer you We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.Amazing benefits We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working as well as exclusive employee discounts.

    The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

    By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

    With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

    By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

  • in

    IT Officer | A Leading Healthcare Entity In The UAE

    Employment:

    Full Time

    1. Installing and configuring computer hardware operating systems and applications.2. Monitoring and maintaining computer systems and networks.3. Provide support over the telephone or in live environment to help set up systems or resolve issues.4. Troubleshooting system and network problems, diagnosing, and solving hardware or software faults.5. Configuring Switches, VLans, Wireless access points. Good Knowledge on structured cablings.6. Supporting the roll-out of new applications.7. Setting up new users’ accounts and profiles and dealing with password issues.8. Responding within agreed time limits to call-outs.9. Working continuously on a task until completion (or referral to third parties, if appropriate).10. Prioritizing and managing many open cases at one time.11. Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers.12. Testing and evaluating new applications.13. Patient billing invoice cancellation (it should be done by Insurance or finance team).14. Testing the software’s and report bugs to the software provider.15. New requirements addition in Clinical Application from doctors and others.16. Coordination with the Site on ELV system.17. Good Knowledge on Microsoft 365 domain18. Configuring DHCP, DNS, Network protocols, Firewall, File share, SharePoint sites19. Troubleshooting of Multifunctional Devices like printers scanners20. Configuring Active Directory, Windows 2012 R2 Server, Hyper V installation

    21. Experience working on Storage and SANs22. Experience working on PACs and DICOM applications23. Perform other duties activities as directed.24. Review CCTV Footage25. Data Archival Backup & Review26. Restoration Test27. Risk Assessment review and update28. I.T Assets Review29. Review Access logs30. Review cabinet and network diagrams31. Review of Attendance Machine Users and rights32. Review of EMR access rights and users33. Patch Management34. Generic Accounts password changing35. Passwords Changing for Network appliances.36. Backup Logs Review2 to 3 years of experience in healthcare environmentBachelor/Master

    A leading healthcare entity in the UAE. More

  • in

    NetSuite Functional Consultant | Fresh Fruits Company

    Employment:

    Full Time

    Job SummaryExperienced Functional Consultant with min 6+ years of UAE experience in the field of NetSuite Implementation (ERP) and Support. Responsible for identifying business requirements, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures, leading work streams and supporting implementations.Key Responsible Areas:• Provide NetSuite consulting expertise, business analysis, best practices and a pragmatic mindset to facilitate complex requirements Solution Design for customizations, workflows, reports, data conversion and interfaces.• Ensure Technical Design Specifications is in line with Functional Specifications document.• Mapping existing processes and creating new /revised processes, Documenting and implementing changes• Support end user requests for New saved searches, reports, key performance indicators and dashboards.• Trouble shoot issues and on-going post implementation support to optimize user adoption and NetSuite configuration. • Testing NetSuite application instances to successfully validate application setups, including input to test plans, test scenarios and test scripts. Track, monitor and resolve bugs/issues identified during SIT and UAT• Support end user requests for New saved searches, reports, key performance indicators and dashboards.

    Role Specific Requirements:• Should have min 6+ years of experience in the field of NetSuite Implementation (ERP) and Support with any reputed NetSuite implementation partners.• Should have hands on experience in processes like Order to cash, Procure to Pay, Inventory management, Project management, Accounting & Support case management.• Should be well versed in NetSuite Customization, Suite flow, Suite Analytics, Data migration, System and Unit testing & test cases.

    As our name suggests, at Fresh Fruits Company, our vision is to supply every one of our customers with the freshest, highest quality fruit and vegetables. In a country of expatriates, we aim to source products from every country, so everyone has a taste of home—and the exotic flavours they may have never tried—all with our signature freshness.

    Add to this our desire to supply you and your customers delicious foods at a price that is as terrific as the taste.

    We achieve our quality through a rigorous selection of farms and partner suppliers who share our vision of affordable quality, as well as our insistence on operating a short supply chain; a dedicated and ultra-efficient logistics system, and a brand new, state-of-the-art storage facility that underscores our commitment to fast, fresh delivery.

    At Fresh Fruits, we deliver a whole world of freshness—no matter who, or where you are. More

  • in

    Senior UX Designer | Commercial Bank of Dubai (CBD)

    Employment:

    Full Time

    Job Purpose:• Transform complex tasks into intuitive, accessible, and easy-to-use designs for all CBD’s customers, delivering powerful experiences and visuals that highlight the bank’s values and personality.Principal Accountabilities:• As key member of the Digital Experience team, the Senior UX designer will be supporting the following areas:Interaction design:• Help to drive and optimise the user experience of CBD’s digital products in close collaboration with internal business stakeholders (i.e product teams).• Responsible for defining and creating detailed wireframes synthesizing complex tasks into simple and easy to use experiences.• Organising and crafting content, ensuring a clear information architecture that drives engaging user experiences.• Visual and motion design• Responsible for creating and maintaining the user interface style guide for CBD digital channels, maintaining consistency across the bank.• Creation of pixel perfect visual designs for CBD’s digital channels (web responsive, mobile apps)• Creation of motion designs that helps telling a product’s story, guide users and improve usability.• Deliver UI specifications and assets, owns the handover process from design to development.• Responsible to ensure the visual designs are implemented with the highest accuracy.• Champion best in class UX and Visual Design and its benefits to the wider business.• Rapid prototyping• Developing rapid and interactive prototypes (low and high fidelity) to quickly validate new concepts with the business and for consumer research purposes.• User experience research• Research and create understanding of what makes user experiences intuitive, accessible, and inspiring.• Organise user testing sessions to capture user feedback and validate new innovative concepts for the bank.

    Requirements:• Education and Experience • Degree in digital design, interaction design or visual communications (or equivalent)• Fluency in English; Arabic is a plus• 4+ years experience as a User Experience Designer working on a world-class product, online service or at a leading digital agency.• A diverse portfolio that shows an excellent eye for categorization skills, prioritization judgment and an attention to detail

    In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

    By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

    Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

  • in

    Office Manager / Executive Assistant | Charterhouse

    Employment:

    Full Time

    Charterhouse are working with an established organisation within the financial services sector who are looking at hiring an experienced Office Manager / Executive Assistant to work in their Abu Dhabi office.This role will see you provide high level administrative support to a C-Level Executive in a fast-paced office. You will also provide support with office management and assist in coordination of board meetings and maintaining board records accurately. You will contribute to the implementation of any policies or procedures, offering a strategic approach to the organisation’s system.In addition, you will be required to prepare communications and liaise with stakeholders to help drive the accomplishment of tasks in an effective and efficient manner. This is a broad role and your responsibilities will also include receiving and screening calls, corresponding with visitors and completing any travel and diary management tasks.This full time role will see you working in a timely and analytical manner, and will have you managing a variety of priorities and coordination of administrative duties.

    To be considered for this role you must hold a bachelor’s Degree in Business Management or a related field and have at least 10 years’ experience as an Office Manager. It would be advantageous if you have experience within the financial services industry. You must have high-level communication skills and your verbal and written skills should be excellent in both Arabic and English. The successful candidate must be organised and detail orientated, with an energetic personality who has strong team player attributes.

    The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

    Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More

  • in

    Quality Assurance | iOWN Group

    Employment:

    Full Time

    iOWN Group is seeking a full-time quality assurance responsible for ensuring that products and services meet the established standards set by the company. Duties include maintaining strong overall quality control of products made by the company adhering to reliability, performance, and customer expectation.Main Responsibilities:Establish, execute and manage the testing plans for iOWN set of products, including but not limited to:• Functional testing plan• Reusability testing plan• Stability and performance testing plan• Smoke testing plan• Regression testing plan• Conduct a Blackbox testing process that includes setting criteria, attributes, components and capabilities.• Establish a professional communication and engagement process with technology team while leading the testing process.• Be able to establish and own ad-hoc testing into any of iOWN products.• Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as CSR, environmental, and health and safety goals/KPIs.• Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements.• Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints.• Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development.• Provide training and support to the quality assurance team on systems, policies, procedures, and core processes.

    Ideal candidate should have the following skills & experience:• Hold Bachelor’s degree with 5+ years of experience preferred.• Speak/write English fluently.• Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor• Excellent computer skills, including database management.• Knowledge of quality assurance terminology, methods, and tools.• Analytical, problem-solving, and decision-making skills.• Demonstrated knowledge of testing best practices, version control practices, and defect management practices.

    iOWN Group provides innovative Blockchain-based solutions to companies across various industries. Our expertise in blockchain development enables us to provide customized solutions for different kind of applications. By implementing the blockchain technology, iOWN Group helps its clients to secure transactions, prevent fraud, and have better control of data. More

  • in

    Software Developer | Lobo Management Services

    Employment:

    Full Time

    Our client, which is over 100 years old, Japanese Consumer Electronics company is seeking a software developer for their in-house IT team.Key Responsibility Areas• System based support for Spare Parts operations• Coding experience in SQL*Net• Development of mobile App (optional)• At least worked in one project for supply chain management or Customer service operation• Process enhancement and development• Develop and implement system changes for spare parts operations• Support spare parts warehouse operations• Support in reporting and analysis• Strong knowledge in developing various applications using technologies like C#.Net, ASP.NET, Asp.Net MVC, HTML, CSS, Web Service.• Strong working knowledge of Database Programming like SQL Server, Oracle and Pl/SQL.• Expertise in designing databases, writing SQL Queries, Stored Procedures, Packages, Views, and Triggers• Experience in writing test cases and performing unit testing for different modules, deliver defect-free software applications and involved in post-production issues.• Expertise in tracking, reporting and solving all the bugs using bug reporting tools like JIRA.• Experience working with object-oriented programming concepts.• Experience in building complex and critical web-based applications. Experience in both developing new applications and maintaining existing .Net applications.

    • Minimum 3 years of software development experience• Coding experience in SQL*Net• Development of mobile App (optional)• At least worked in one project for supply chain management or Customer service operation

    We are an established executive search firm, backed by 25 years of mid to senior-level placements in some of the oldest and biggest companies in the MENA region. More