Job Posting

Employment:

Full Time

The ECEMEA Apos Strategic Client Engagement (SCE) is seeking a senior individual to focus on commercial strategy, innovation and planning for our most strategic set of prospective customers . You will partner in the critical phases of the account planning (Strategy, Design and Structuring), and be specifically responsible for helping understand and qualify the desired business outcomes for the development of the deal structure against the value levers identified in the customer discovery process. You will be an integral part of the Strategic Client Engagement team designing the deal approach to support the value-based transformation journey in alignment with the Insight, Architect and Domain Specialist teams. The ideal candidate will have customer facing experience and have an interest in digging into technology use cases, be a proven collaborator across multiple stakeholders, and have a business lens that enables them to distil complex scenarios down to their essentials. Strategy: Partner with broader Client Engagement and Sales teams to set objectives, analyse key data, and ensure alignment with broader Oracle ecosystem. The individual will be able to provide advice on the competitive situation and create an actionable strategy. Structure: You will be specifically responsible for designing the right deal structure for complex deals in a way that meets the desired business objectives, addresses competitive considerations, and maximizes the value of the opportunity. This may include analysis of the historical purchasing patterns of the customer, balancing the goals of the customer and Oracle, and striking the right discount structure.

Key responsibilities include: – Act as trusted advisor and thought leader in the development of the strategic deal structure. Partner with the execution of the sales cycle (strategy, structuring) for strategic, complex, or highly competitive opportunities – Evaluate the current contract base: ULA’s, perpetual licenses, subscriptions, support stream, balances shelved, renewal timeframes, subscription renewal cycles, adoption, consumption, customer satisfaction, etc – Align the above to the customer strategy, industry trends and competition footprint to come up with the best commercial strategy – Consult with an influences internal stakeholders, experts and other resources not under direct control, helping to remove obstacles and aiming goals achievement.

Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

Employment:

Full Time

Preferred Qualifications Oracle Solutions Engineers in the Technology Software Engineer (TSE) team bridge the gap between business and technology – speaking the value language of business and technology C-level individuals. They combine a deep understanding of technology, applications, industry best practices, business processes and architectural patterns to drive IT transformation initiatives that meet the business objectives of our customers. Ideal candidates not only possess deep experience with technology transformation but also significant experience in project delivery and cloud business. In this position the candidate will be able to work with cutting edge technologies and projects related to Modern Data and Application solutions. The role is predominately a Pre-Sales role, an intrinsic part of the Sales team and have a single focus on positioning Oracle’s Technology Solutions at the heart of the customer projects and priorities. Good commercial sense is a key requirement, as we aim to grow our presence, presenting our solutions should always reflect the immediate and long-term benefit for our customers. A pro-active attitude is a key characteristic that we are looking for. As a solution engineer you have the chance to develop in a very broad spectrum, ranging from product expertise, customer interaction, communication and general IT market knowledge. Responsibilities – Provide support, as Solution Engineer, to multiple sales teams and lines of business (both proactive and reactive) to identify the best Oracle solution for their customer’s business needs and to position Oracle’s Technology & Cloud Strategy and Solutions as key differentiator in sales cycles; – Engage with customers by translating their business needs into appropriate Oracle solutions; – Present and articulate features and benefits of Oracle technology solution to business and technical customers; – Create and deliver presentations, customized demonstrations, seminars and workshops to customers and partners, as well as public events; – Setting up and leading diverse teams (local / remote, technical / non-technical profiles), in order to address high-profile sales engagements from a pre-sales point of view – Design, plan and deliver Solution Demonstrations, Proofs of Concept and Benchmarks. – Become the technical solution expert for a designated solution area; – Contribute technical responses for Invitations To Tender (ITT), Requests for Information (RFIs) and Requests for Proposal (RFP); – Define infrastructure architectures and solution proposals, using Value Selling techniques; – Recognize and communicate opportunities to up sell based on solutions insight; – Keep abreast of all new products, market trends, future directions and the competition for areas of focus; – Maintain up to date, relevant knowledge of competitive solutions and winning strategies; – Actively developing product expertise; – Ongoing education and training of the sales force on Oracle technologies and solutions; – Document and share lessons learned and best practices; – Collaborate with other pre-sales teams to drive business results, enhance win rates and better customer propositions; – Operate in line with all Oracle processes and procedures.

Required qualifications – Degree in Computer Science, Engineering or equivalent; – Background from pre-sales, inside sales, or as a consultant; – Proven experience working in the IT industry as Technical Architect, Solution Architect or Engineer; – Experience with Data Platform Technologies: Relational Databases, Data warehousing, ETL, Data Lakes, NoSQL, Analytics among others is desirable. – Experience with Service Oriented Architectures, Integration, Application Server technologies and DevOps is a plus. – Experience with Oracle technology is a distinct advantage; – Excellent verbal and written communication skills and persuasive skills essential; – Fluency in English ; Arabic is a plus. – Strong analytical and problem-solving skills;

Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

Employment:

Full Time

SHAPE TOMORROW, TODAY What if you could shape the way companies drive and increase their business success by introducing groundbreaking Cloud solutions in an impactful and innovative way? At Oracle, you can create Tomorrow Today together with our customers across a range of global industries as part of our Applications Solution Engineering (SE) team.JOIN THE APPLICATIONS SOLUTION ENGINEERING TEAM Our SEs have specialist and industry knowledge to help our customers build their cloud journeys. In partnership with sales, we collaborate with our customers to inspire them with an innovative solution roadmap to drive outstanding ROI in their businesses.This role will be aligned to SaaS – ERP WHAT WILL YOU DO? – Partner and lead with sales team across all stages of the sales cycle to articulate the business value of SaaS – ERP Solution – Leverage industry knowledge to recommend relevant and innovative solutions that support your customers’ desired outcomes and ensuring customer satisfaction. – Ensure customers’ key business requirements and motivations are fully understood and addressed – Design, present and articulate Oracle SaaS – ERP Solution to a variety of external and internal stakeholder audiences – Focus on overcoming obstacles to achieve the customers’ desired outcome and ensuring customer satisfaction. – Stay up to date and increase your skills and knowledge in SaaS – ERP Solution and modern demonstration techniques – Address the competitive landscape and handle objections – Ensure a smooth handover for a successful customer implementation – Represent Oracle as a credible expert, providing current and new product information through workshops and at customer or industry events – Drive the strategic growth of ECEMEA Applications through an active contribution to the SE community

WHAT SKILLS DO YOU NEED? – Excellent communication and presentation skills – Innovative thinking – Strong collaboration skills – Networking skills – Drive and resilience – Curiosity – Emotional intelligence – Ability to self-manage – Ability to translate complex customer needs into business solutions EXPERIENCE & QUALIFICATIONS – Extensive knowledge of business applications (ERP Solution): – Workforce Management – Benefits and Compensations – Talent Management – Strategic Workforce Planning – Talent Acquisition – Employee Development – Health and Safety – 12 years of experience as pre-sales or implementation consultant in enterprise transformation projects or 12 years business experience in ERP Consultation. – Very good understanding of ERP solution interaction with other solutions, like: Financials, Projects, Sales or any other solutions. – Experience implementing or demonstrating ERP software (Oracle,SAP, Infor or others) is desired but is not a requirement. – ERP practitioner experience is a plus. – Previous work experience in a sales, pre-sales, product management, or consulting role will also be considered a plus. – Ability to apply technology to drive innovation, experience in utilising design thinking and customer journey mapping a plus – Bachelors / Masters degree or equivalent desirable – Fluent in Arabic and English (other languages are a plus) – Travel is required, approx. 30 % – Oracle SCM experience is mandatory, – Candidate must be in UAE and should have 8-10 years of Oracle or SAP or Infor implementation experience – If you have worked in consulting then you must be competent in Procurement, inventory management (atleast 5 full implementations), order management, manufacturing, maintenance, advance procurement and quality management. Industry – Should have done implementations be from Industrial Manufacturing customers (example Pharmaceutical, chemicals), – If you don’t have consulting experience then you must have 5 years of Presales experience in the ME region As part of Oracle’s employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable)

Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

Employment:

Full Time

Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities The world is in the midst of a digital transformation. IT leaders need a secure cloud platform to deliver insights to enrich customer experiences, protect data and exceed service expectations. As businesses adapt to capitalize on digital, trust is becoming the currency that drives this new economy.As the IBM z Lead Pre Sales Architect, you will partner with customers, Business Partners, ISVs, our sales team and several other regional and global IBM teams to lead highly scalable, flexible and resilient IBM z architectures that address customers most pressing business problems and accelerate the adoption of IBM infrastructure, software and services on the platform.Trust is why 44 of the top 50 banks and 90% of the largest airlines run on IBM Z mainframes – the most secure cloud platform on the planet. The world’s most trusted servers offer 100% encryption to protect data from internal and external threats. IBM mainframes deliver record uptime and 99.999% availability. Mainframes process billions of transactions on a single server with speeds 2.8x faster than competitors.The IBM Z Lead Architect is a key and active member of our regional System technical sales organization for Middle East, Africa & Turkey. The role is based in Dubai and responsible to meet/exceed client expectations and key business measurements.You will have the opportunity to help shape and execute a strategy to build mindshare and broad use of IBM z within enterprise customers. The ideal candidate must be self-motivated with a proven track record in software/technology pre-sales. The ability to connect technology with measurable business value is critical and you should also have a demonstrated ability to think strategically about business, products, and technical challenges.Job DescriptionThe ideal candidate is an experienced, passionate, and highly motivated team leader with a proven track record in IBM Z technology pre-sales. He/She is expected to be a creative problem solver, who is able to translate business requirements into a technical solution, exhibit drive to do things efficiently, and excel in a team environment.The key objective is to drive revenue growth in collaboration with sales by helping the in country teams to craft highly scalable, flexible and resilient IBM Z architectures, and first of a kind (FOAK) solutions, that address customer business problems and accelerate the adoption of IBM hardware, software and services on the platform.As the role model for the rest of the technical pre sales team, the candidate will also be responsible to strengthen the architectural thinking and capabilities of the and to lead our contemporary skills initiative and to fully support team members to achieve customer success.Responsibilities- Accountable for projects or programs involving multi-functional, country-wide, or regional teams- Actively use social media channels to reach out to business connections, blog and spread platform news across the network- Lead the IBM z contemporary skills initiative, strengthen the architectural thinking capabilities, share best practices and success from across the region and mange internal enablement sessions- Connect technology with measurable business value and think strategically about business, products, and technical challenges- Deliver new and complex high-quality solutions to clients in response to varying business requirements- Help organizations understand best practices around advanced digital transformation and cloud-based solutions, and how to modernize existing workloads as a trusted customer advocate- Identifying new revenue opportunities- Influence client personnel and organizations, including executive management, when issues are complex/difficult and require considerable diplomacy- Organize regional roadshows with substantial topics and agenda resonating with the target audience- Partner with customers, BPs, ISVs, our sales team and several other regional and global IBM teams- Provide the expert technical knowledge in the sale of highly complex large hardware and software solutions- Review and Conduct Technical Delivery Assessments for solutions led by others in the region- Stay up to date with the latest and greatest enhancements announced and added to the platform- Uncover business requirements, develop a solution sales strategy, and create and effectively demonstrate solutions that address customer requirements

Required Technical and Professional Expertise – Deep understanding the IBM z ecosystem- Exhibit external eminence by speaking at events (IBM and non-IBM)- Experienced Technical Sales profession with 10+ years of related experience in technical sales leadership roles and coaching IBM z architecture and solution sales required.- Guide other professionals and assume overall technical responsibility for the success, the solution construction, implementation and system integration in IBM Z mainframe servers and software- Have considerable latitude and responsibility to define and select tools, processes, priorities and resources necessary to manage, analyze, design and implement general business unit directives- Have expert knowledge across multiple platforms, processes or architectures- Knowledge of IBM Systems especially IBM Z and z/SW Portfolio software solutions.- Passionate for technology. Constant and contagious desire to learn new technologies (e.g. Blockchain, Cognitive, Security) is required- Recognized as an expert in his/her specialty and industry- Remove all technical objections in the sales cycle- Savvy in using collaboration tool- Strong written communication skills- Utilize high level analytical ability and creativity to analyze complex/new situations, anticipates potential problems and future trends, assesses opportunities, impacts and risks while developing and implementing plans and solution deliverables to customer problems- Utilize in-depth knowledge of leading-edge products and technology in conjunction with industry and business skills to influence functional strategyPreferred Technical and Professional Expertise – Deep understanding the IBM z ecosystem- Exhibit external eminence by speaking at events (IBM and non-IBM)- Experienced Technical Sales profession with 10+ years of related experience in technical sales leadership roles and coaching IBM z architecture and solution sales required.- Guide other professionals and assume overall technical responsibility for the success, the solution construction, implementation and system integration in IBM Z mainframe servers and software- Have considerable latitude and responsibility to define and select tools, processes, priorities and resources necessary to manage, analyze, design and implement general business unit directives- Have expert knowledge across multiple platforms, processes or architectures- Knowledge of IBM Systems especially IBM Z and z/SW Portfolio software solutions.- Passionate for technology. Constant and contagious desire to learn new technologies (e.g. Blockchain, Cognitive, Security) is required- Recognized as an expert in his/her specialty and industry- Remove all technical objections in the sales cycle- Savvy in using collaboration tool- Strong written communication skills- Utilize high level analytical ability and creativity to analyze complex/new situations, anticipates potential problems and future trends, assesses opportunities, impacts and risks while developing and implementing plans and solution deliverables to customer problems- Utilize in-depth knowledge of leading-edge products and technology in conjunction with industry and business skills to influence functional strategy

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

Employment:

Full Time

Introduction The IBM Spectrum Copy Data Management (CDM) Team is leading the charge in supporting complex integrated storage products end to end. Our team doesn’t stop at the traditional boundaries of component level product. We act as a single interface to our clients to address their storage solution problems related to Spectrum CDM.We require individuals who wish to be challenged technically and feel comfortable working in dynamic, agile environments creating resolutions to problems as they arise. The products we work on are being deployed in a fast, highly scalable storage environments for AI, big data, or cloud. This position involves working with our IBM customers remotely, which are some of the world’s top research, health care and technology providers.The successful applicants will be part of the NA Spectrum Copy Data Management Team, focused on one of the biggest markets on the globe. They will work in a virtual environment working with colleagues around the globe and will be exposed to a different type of technologies. The role provides serious visibility, and the team members interact with development, product quality, client care and account teams.At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, let’s talk.Your Role and Responsibilities IBM seeks to hire a Technical Support Professional. We are looking for analytical puzzle solvers who thrive in a driven enterprise customer support environment. You can work both individually and as part of a motivated worldwide team to assist IBM customers to perform problem determination on the IBM Spectrum CDM product. We are seeking demonstrated problem solvers with proven communication skills. In this position, debugging and analysis are performed via the telephone as well as electronically. Candidates must have the desire to wow customers, articulate solutions, and options, and take the opportunity to interact with the end users, as well as the developers and sales teams to be a well-rounded contributor. The challenge in this position is to be able to interpret complex software problems that span across multiple client and server platforms including UNIX, Linux, Advanced Interactive Executive (AIX), and Windows. Knowledge of cloud, Storage Area Networks (SAN), network protocols, and storage devices is preferred. Hands on experience with storage virtualization is a plus. Candidates must be flexible in schedule and availability. If you are self-motivated and collaborative, join us and prepare to learn. IBM’s client Software Support Specialists are required to deliver post sales Remote Technical Software Support Services in English: – Putting the time and effort to learn about Spectrum CDM, with the intentions to become a Subject Matter Expert in it. – Responding to client queries and providing remote technical software support in a timely manner. – Maintaining highest client satisfaction and relationships even in severe and pressurized situations. – Interacting with client and IBM functions consistently until problem solution. – Performing problem management and end-to-end problem ownership by analyzing problems/situations and understanding problem impact on client business. – Employing IBM’s standard support delivery methodologies and tools. – Logging all related activities for each customer query and handling client data securely. – Performing in international software support delivery processes and environments. – Review diagnostic information to assist in isolation of a problem cause (which could include, assistance interpreting traces and dumps). – Identify known defects and fixes to resolve problems. – Provide assistance on supported product known defects for which available corrective service information and program fixes are available. – Identify suspected defects and engage development teams to assist in resolution. – Provide assistance with questions regarding product documentation related to the supported products – Interpret online manuals regarding IBM code and application interfaces. – Collaborate with other support centers and business units to provide seamless problem resolution. – Demonstrate proficiency in the software platform supported by maintaining applicable technical certifications. – Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client satisfaction. – Demonstrate excellent English oral and written communication skills. ( English & 2nd Language is a must). This is a shift work position. The resource will work in EMEA time zone shifts in our Egypt office which is based in Smart Village (Currently remote due to Covid and subject to change accordingly). Weekend duty rotation will be required, once appropriate skill levels have been obtained

Required Technical and Professional Expertise – Fluency in English; written and oral and one more language (French , German or Italian) – Bachelor’s degree; Computer Science, Software Engineering. – Experience of backup solutions if possible. – Knowledge of Operating Systems (UNIX, Linux, Windows); Experienced/Advanced usage preferred but not required. – knowledge of storage, cloud, Storage Area Networks (SAN), network protocols. – Knowledge of WebSphere, DB2, SAN and Tape drives would also be useful to the candidate. – Basic knowledge of storage devices and peripherals; Experienced/Advanced usage preferred but not required. – Hands on experience with storage virtualization is a plus – Flexibility to work in Shifts (EMEA time zone shift) and participate in Weekend duty rotation.

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More