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      Senior Server Remote Technical Support Engineer (UNIX) | IBM Middle East

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      Employment:

      Full Time

      Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities The Multi-Vendor Services Server Team is expanding, and we are looking to hire Server Remote Engineers tasked with sharing technical expertise and resolving technical issues for IBM clients worldwide. A Multi-Vendor Server Remote Engineer in this job role will have expertise in various multi-vendor server technologies and access to specialized education for variety of server products (both remote & hands-on). As part of the job, the Server Remote Engineer would have the following responsibilities: – Perform problem determination/fault isolation by analyzing support logs and diagnostic data within the Level 2 team. – Use specialized diagnostic tools to isolate complex client problems and replicate/simulate problems in the dedicated Server lab – Keep cases regularly updated with information, actions and resolution status throughout the support service request life cycle. – Identify known defects and fixes to resolve problems. – Interpret online manuals and available documentation aiming faster issue resolution. – Collaborate closely with support teams (from all levels) to drive fixes on complex and critical issues. – Provide real time assistance to field technicians to resolve critical client technical issues. – Follow established processes for effective management of support incidents. – Demonstrate proficiency in the supported hardware platforms by maintaining applicable technical certifications. – Demonstrating soft and technical skills that contributes to client satisfaction. – Adhere to the set working schedule (organized in 3 shifts during weekdays, supporting 24/7 shift operations during weekends and public holidays, and on-call coverage).

      Required Technical and Professional Expertise – Bachelor’s Degree (or equivalent) in Computer science or similar technical field or demonstrated equivalent Experience. – At least 3 year of experience in a senior technical support role – Remote support. – Experience in customer facing roles. Skills and competencies. – Excellent command of spoken and written English – Excellent soft skills, active listening/reading, sympathy, ask when in doubt, explain clearly and set right expectations. – Good planning and organization skills. – Troubleshooting and analytical thinking skills to identify and resolve problems. – Customer-first mindset with high sense of ownership. – Ability to quickly learn and absorb new concepts, terms, and vocabulary. – Ability to research and self-study to find solutions to unknown issues and generally improve oneself – Ability to manage complicated req Preferred Technical and Professional Expertise – Experience with Unix HW (Oracle/Sun & HP-UX) and OSs and virtualization technologies (additional Wintel/x86 HW knowledge is a definitive plus) – Good knowledge of networking/storage concepts. – Experience providing technical hardware support or administration for server products with focus on the following OEMs: HPE, Oracle/Sun, Dell, Fujitsu, etc. – Good command of spoken and written French language skills will be considered as a great advantage (other optional language skills as Spanish/Italian/etc.) are relevant too

      For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

      Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

      Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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      Data Analyst | A Leading Distributor Of Mobile Technology Products In UAE

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      Employment:

      Full Time

      – Work very closely with the department head in extracting and visualizing insights from Big Data.- Data analyst is responsible for finding trends in data sets and visualize and present data in meaningful summaries and dashboards. – The ideal candidate is an experienced time trend analyst who enjoys optimizing and connecting data sources to draw a meaningful picture and generate actionable and profitable business insights. – The data analyst should enjoy studying numbers, building and tracking trends, and profile and segment customers to enhance our direct marketing and sales plans. – The right candidate must be self-directed and comfortable supporting the data analysis needs of multiple teams. – Apart from data analysis, the candidate must be able to present the data (PowerPoint, Power BI dashboard, excel graphs…) in a very summarized and readable manner by no data experts. – Analyze data from a wide variety of data sources available on Power BI and other CRM’s in the company.- Connect dots from related and seemingly unrelated data sources to help identify trends and business opportunities that will help us optimizing our sales and increase the company profitability.- Ability to run controlled experiments using the scientific method (test vs control group, hypothesis, testing, analysis, feedback) with the use of the right statistical tools to test for significant differences (like Difference in differences DID using python, or parametric tests like mann whitney or Paired Sample test, or non-parametric tests like Sign test)

      – BS Mathematics, Statistics, Business, or equivalent with strong grasp of retail business.- Strong backend experience with Python, SPSS or SSPS- Worked on Power BI or similar BI tools with working familiarity with a variety of databases.- Expert in Excel analytics, or Power BI data manipulation, slicing, analysis and visualization.- Strong analytic skills related to working with unstructured datasets.- Strong understanding of the retail business (worked in companies that sells goods, products or services)- Familiarity with customer profiling and segmentation (involvement in profiling or segmentation projects is a great plus)- Solid analytical skills, with proven history of optimizing business sales through the use of internal and external data.

      A leading distributor of mobile technology products in UAE. More

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      Head of Compliance | Venture Search

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      Employment:

      Full Time

      Venture Search – Governance, Risk, & ComplianceOur client, an Asset Management company based in ADGM in Abu Dhabi, are looking for an experienced head of Compliance and MLRO to join their team and run the process in Abu Dhabi for the business. Candidates should have previous experience as the authorized individual for either a ADGM or FSRA regulated firm, category 3 or above.The role:· Monitor all regulatory risks and potential compliance issues across the middle east business· Operate as key point of contact with the ADGM for all regulatory matters· Develop, oversee, and maintain a regulatory risk framework· Work with senior management and colleagues who are based out of DIFC to embed a compliance culture throughout organization, to set up a strong compliance office in ADGM and run this process.· Responsible for any relevant requirements of the business with respect to AML

      The candidate:· Minimum of 5 years experience in either ADGM or DFSA compliance· Previously held authorized individual status· Able to work with senior stakeholders across multiple locations· Degree level education, preferably with a professional compliance qualification· Self starter· Fluent English, Arabic would be beneficial however not essential· Excellent accuracy and attention to detail

      Venture Search is an international banking & financial services search firm, combining technology and human skill to enhance all aspects of the hiring process.
      By combining advanced search technology and a market-leading team, we are able to attract the most talented candidates in the banking and financial services sector.
      Here at Venture Search, we are passionate about building world-class teams and delivering long-term recruitment solutions. Venture’s focus spans multiple facets of the global Financial Services industry, including Banking, Non-Banking Financial Institutions, Buyside, Fintechs, and Advisory firms. More

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      Android/IOS Developer | Peg B Technology

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      Employment:

      Full Time

      Duties and Responsibilities• Design and build interfaces and advanced Android applications for improved user experience• Writing clean code using Agile Methodology, Unit-test code for robustness, including edge cases, usability, and general reliability• Collaborate with cross-functional teams to define, design, deploy new features and optimize deployments• Continuously discover, evaluate, and implement new technologies to maximize development efficiencyDesired Experience and Knowledge• Solid Knowledge of Java, Kotlin is a plus• Solid Knowledge of Android SDK, Material Design and android architectural components• Knowledge of MVVM, MVP design patterns• Experience with Dagger 2, Data Binding, ButterKnife, Retrofit• Knowledge of Fundamentals of Testing Android apps• Experience with collections/data structures• Knowledge of relational and non-relational databases (e.g., MySQL, MongoDB, CouchBase, Cassandra, etc.) is a plus• Experience in working on a mobile wallet or integrating with any popular mobile wallet application• Experience in integration with SDKs performing card Tokenization is a plus Desired

      Qualifications• BA or BS (MSc preferred) degree in Computer Science, Mathematics, Engineering or related field; equivalent experience considered• 5-7 years’ software development experience with a minimum 2 years’ proven work experience as a Mobile Apps iOS/Android developer• Demonstrable portfolio of released Android apps in the App store and/or Play store.• 2+ years’ experience in software development for mobile commerce solution, E-money payments and other alternative payments methods

      PegB Technology is a multi-national team of mobile payment professionals with over five decades of payments experience across four continents, rolling out the world’s most intelligent omni-channel payments platform to empower you, the merchant, to accept all modes of cashless payments. We enable your mobile customers to pay for goods and services using mobile money and other wallets, debit and credit cards, instant EFTs, etc. using mobile apps and/or USSD and SMS.

      At Peg b Technology, our focus is on the design, development and implementation of custom mobile money services frameworks,solution delivery and application support to mobile money payment providers across various verticals – telecommunications, banking and finance, e-commerce, entertainment, etc., industries. More

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      A/V Technician | Kings' School Dubai

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      Employment:

      Full Time

      Kings’ School Nad Al Sheba is seeking an experienced A/V Technician. This role will entail organizing and installing media equipment such as projectors, microphones, Sound mixers, Audio/video monitors, and sound systems. To ensure success as an A/V technician, you should have advanced knowledge of audio and video equipment, experience with lighting programs and filming techniques, and excellent troubleshooting skills.Audio Video Technician Responsibilities:• Setup A/V equipment for meetings and various events around the school• Meeting with Event Coordinators to discuss audio, lighting, and video requirements• Troubleshooting A/V equipment when there are technical questions or problems related to A/V equipment and identifying appropriate solutions• Altering venue arrangements according to school layout• Laying electrical and sound cables. Setting up and installing microphones, lights, video monitors, projectors, speakers, and video cameras• Inspecting mountings and electrical equipment to ensure they conform to health and safety regulations• Troubleshooting equipment and ensuring events run smoothly• Operating sound and visual equipment during live events.• Maintaining the classroom display and AV setup• Coordinating with the vendors for the LCD display • Disassembling audio and visual equipment and packing up after the event• Clean and maintain equipment, report damages to the IT Manager• Provide additional support to the IT Team as when required.

      Skills and Qualifications:• Being able to work with various computer technology is a necessity for audiovisual professionals• AV technicians troubleshoot all equipment issues in a timely manner• Bachelor’s degree in sound engineering or a similar field• Previous experience working as an AV technician• In-depth knowledge of sound, video, and lighting equipment• Familiarity with computers and IP Networking Systems• Advanced knowledge of modern filming and sound mixing techniques• Excellent troubleshooting skills• Ability to work in a team environment• Ability to lift heavy equipment• Good communication and interpersonal skills.

      King’s Education was established in 2004 with the opening of the flagship Kings’ School Dubai – a KHDA ‘Outstanding’ rated centre of learning covering Foundation Stage and Primary.

      Today, the Dubai-headquartered group’s portfolio of highly respected British curriculum schools also includes Kings’ School Al Barsha (Foundation through to Sixth Form) and King’s School Nad Al Sheba (Foundation Stage and Primary). Across all three locations, globally acknowledged British educational standards and a bespoke curriculum are combined with outstanding facilities, ranging from high-tech classrooms and laboratories to dedicated performing arts spaces and world-class sporting facilities. Collectively, we are committed to do ‘The Best By Every Child’ and our growing family of responsible, independent and empowered global citizens, representing 70 nationalities, is championed by highly qualified British and Irish teachers and an international team of administration and support staff. More

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      Senior Operation and Maintenance Engineer | Hoo Exchange

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      Employment:

      Full Time

      – Be responsible for the operation and maintenance of the company’s product system, including system deployment, online, daily maintenance, platform optimization and capacity planning;- Monitor the operation status of the business, deal with the faults in the project operation in time, and ensure the long-term and stable operation of the project service- Establish and optimize operation and maintenance specifications, work processes and emergency plans, and participate in the construction of operation system;- Establish and improve the operation and maintenance tools of large-scale distributed clusters to improve the efficiency and quality of operation and maintenance.

      – More than 5 years of relevant working experience, rich practical experience in operation and maintenance automation, capacity planning and fault recovery;- Deep understanding of Linux system, TCP / IP network protocol stack, proficient in shell / Python scripting language;- Familiar with the deployment, use and tuning of common web application software and components, such as haproxy, nginx, Java, redis, mysql, message queue, etc;- Familiar with mainstream cloud computing services such as Alibaba cloud and AWS, and must have practical experience in AWS operation and maintenance;- Proficient in Jenkins + gitlab automatic packaging and deployment, with practical experience;- Familiar with the deployment and implementation of Docker, with actual deployment experience of swarm or kubernetes;- Familiar with website security protection, vulnerability detection, and practical experience in firewall rule configuration.

      Hoo Exchange is the world’s leading digital assets trading platform. More

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      People Advisory Services Graduate Program (UAE National) | Ernst & Young

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      Employment:

      Full Time

      EY Dubai PAS – People Advisory Services Graduate program (UAE Nationals)At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself, and a better working world for all. EY (Dubai) Tax – People Advisory Services (PAS) Graduate Program (UAE Nationals) Location: Dubai, UAE What if your career could have a lasting impact on you, and on the world? Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skillsets you need to stay relevant today and in the future – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond. The exceptional EY experience. It’s yours to build. The opportunity: your next adventure awaits You will be working with one of the most trusted, respected and influential teams in the industry. In Tax, we equip clients to make better business decisions by bringing insights to the forefront. We help companies understand the tax policies and tax laws of governments around the world to plan and comply accordingly. Our teams leverage transformative technologies to deliver strategy and execution, from tax and regulatory obligations to operations and workforce management, to reduce risk and drive sustainable value. Click here to learn more about the Tax service line . The opportunity is specifically in the People Advisory Services (PAS) sub-service line under Tax. The world continues to change as a result of developments in globalization, demographics, technology and regulation. These disruptive forces require organizations and their people to change rapidly. At the same time it’s getting harder to source, manage, motivate and retain talent while controlling costs. PAS helps our clients harness their people agenda – the right people, with the right capabilities, in the right place, for the right cost, doing the right things. We help our clients gain a competitive advantage, working with them to cultivate impactful people, human resource and organizational alignment across all critical business crossroads. Click here to learn more about the People Advisory Services sub-service line . If you have graduated from university, or will do soon, the EY Graduate Program could be just the job for you. You will be part of a team working with interesting clients, while earning a salary. We will help you develop the things you are naturally good at and learn new skills for your career too. What we look for – You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world. – You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world. – You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

      Qualifications: – Bachelor’s or master’s degree in HR/Management/Business Administration/Industrial Engineering/Psychology/Social Sciences or related field of study with strong academic credentials. – Bachelor’s degree: completed within the past 18 months of applying to the graduate program – Master’s Programs/Master’s Degree: completed within the past 18 months with no relevant work experience for more than 6 months – Excellent written and verbal communication skills in Arabic and English – Willingness to travel across the Middle East and North Africa (MENA)UAE Nationals with family book will be considered What’s in it for you – Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs. – Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds – both professionally and culturally. – Bring out the best in yourself with continuous investment in your personal well-being and career development. – Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society – building a better working world, together.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      Operation and Maintenance | Hoo Exchange

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      Employment:

      Full Time

      – Be responsible for the management and maintenance of cloud platform server, daily patrol inspection, fault handling, data backup, etc;- Be responsible for node construction, deployment and maintenance;- 7 * 24 emergency response, handling and coordination of faults and affairs to ensure the stable operation of the system.

      – Deep understanding of Linux system, familiar with performance tuning, good system knowledge;- Familiar with TCP / IP knowledge, solid network foundation, able to troubleshoot and quickly deal with common faults;- Familiar with redis, rabbitmq and MYSQL, capable of deployment, configuration, tuning and fault handling;- Familiar with Prometheus and other open source monitoring software;- Experience in Alibaba cloud, Amazon and other cloud platforms;- Familiar with Jenkins, docker, k8s, rancher and other container technologies;- Proficiency in a scripting language (shell, python, go, etc.) is preferred.

      Hoo Exchange is the world’s leading digital assets trading platform. More