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    Tax & Legal Services – MERC R&Q – Director | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceTaxSpecialismIFS – Risk & Quality (R&Q)Management LevelDirectorJob Description & SummaryA career in Risk Management, within internal firm services, will provide you with the opportunity to advance and foster integrity-based decision making and conduct by PwC professionals throughout our organisation. You’ll focus on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage PwC’s regulatory, litigation, and reputational risk.Our Risk and Quality team identifies and assists internal teams to mitigate and control client engagement risks. As part of the team, you’ll provide advice to business teams within the firm on sound contract provisions, standards and approaches in accordance with firm policies, principles and standards.Responsibilities:This role will provide the successful candidate with the opportunity to: – Become familiar with the inner workings of the PwC Middle East making a tangible contribution to its success and creating relationships with senior stakeholders and others in cross-functional roles – Advise and guide PwC Middle East territories as they fulfil local regulatory and Network responsibilities  – Raise awareness of risk and regulatory changes to the R&Q and business development early on. Specific responsibilities include but are not limited to:Understanding the business and regional landscape- Working with the TLS business at a strategic level to understand the LoS strategy and plan, including any new services and innovation – Monitor and analyse initiatives which could impact PwC Middle East or our business models and ensure the TLS Leader is kept up to date on relevant global and local risk and regulatory developments Driving the TLS R&Q agenda- Developing and driving the annual risk agenda in the practice in conjunction with the TLS R&Q Partner and implementing the overall R&Q Plan in partnership with the business – Monitoring risk objectives and performance; obtaining feedback on experience of R&Q support and ensuring data is reflected in xLoS R&Q Dashboard – Actively managing and monitoring the QMS / Archer requirements throughout the year, and reporting these to global accordingly.   Serving the business- Providing R&Q guidance to the partners and directors; leading the delivery of R&Q services to the business, ensuring high quality service – Advising on the most complex R&Q issues, drawing on and coordinating specialist support from OGC, Independence, Compliance and other LoS R&Q – Serving as key escalation point – advising on high risk issues, including taking matters through Client Committee and advising on TPMs in association with other R&Q Director and OGC – Attend Panels with comments ready for the business to take into consideration from a risk perspective. Embedding R&Q in the business- Delivering key risk messages to the partner and business by presenting at partner meetings and other LoS lead events – Creating and implementing the TLS R&Q Plan in the practice – Leading the R&Q training and communications plan with the R&Q Partner Regulation changes and impact- Identifying any territory or law regulation changes such as DAC6 and Economic Substances and performing an assessment of how this impacts the business and services we perform. – Risk management process of any newly introduced laws such as the introduction of TP ByLaw in KSA and requirement by the government to certify certain tax processes. Technology R&Q – Ensuring projects have been through the Technology R&Q framework and providing sign-off once the tool has been cleared by the Middle East Technology R&Q team.  – Actively participate as a member of the TLS Digital Committee and provide guidance and support to the digital on various technology solutions and propositions.  Leading the TLS R&Q team- Line management of the TLS R&Q team supporting the business: setting priorities; allocating resource; delegating work; supervising delivery of all work – On-the-job technical training and coaching and development of team members Reporting to R&Q leadership- Regular reporting to TLS R&Q Partner on the risk profile, priorities and new business developments in the business unit – Identifying R&Q themes and trends of relevance to other business units; feeding into the Tax Risk Council assessment Other projects:- Ensuring projects (e.g, Engagement Compliance Review) assigned to TLS R&Q team members are on schedule and support the team on any issues / challenges faced to ensure timely completion.  – Support the business in a roll-out Document Management System across the region with clear guidance and material to assist in shifting the mindset. Overall Experience- Must have previous risk and quality experience within Big4. 

    Requirements: The successful candidate will possess the following attributes:- A critical thinker who is able to identify wider risk and reputational issues coming from regulatory developments  – Highly organised with an ability to work independently (“self starter”) whilst sharing and collaborating and keeping others abreast of progress, know when to escalate matters, prioritise multiple tasks and work well under pressure and to deadlines – Creativity in combination with a strategic and commercial mindset and an interest in facilitating and managing projects – Ability to build relationships across the PwC Network – cross-border, xLoS and x-function – and interact with staff at all levels including senior stakeholders  – Excellent verbal and written communication skills with a sensitivity and understanding for different cultures and backgrounds – A committed team player with a good understanding of the role of R&Q in helping PwC achieve its business goals – Strong organizational and project manager skills, attention to detail and willingness to gain an excellent knowledge of PwC policy and methodology;  – For consideration as Director, 12+ years relevant post qualification experience is required. – The ideal candidate would ideally have a minimum of five years previous experience in a risk role within Big4 Education – A professional or academic qualification (degree level or equivalent), or extensive relevant and practical experience. Language – Fluency in English required, proficiency in Arabic is advantageous.

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Design Support – Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceAssuranceSpecialismAssuranceManagement LevelAssociateJob Description & SummaryA career within Assurance Support services, will provide the opportunity to support our engagement teams and clients by providing advice and counsel on accounting, financial reporting, and strategic business issues. In joining, you’ll help ensure a complete and relevant exchange of information among our consultants and in turn with engagement teams and clients, provide experts advice on a variety of specific topics, support engagement teams in resolving complex issues, and supporting clients and their subsidiaries in evaluating the potential impact of accounting and reporting standard setting initiatives. You’ll develop strong relationships with our engagement teams and established audit clients and enhance our ability to meet greater investor expectations with the challenges of an increasingly complex business environment.- Help with developing content plans and attend planning meetings with stakeholders- Engage with the freelance fromatters, India team, graphic design agency, brand team and marketing and other contingent workers- Develop and manage relationships with internal stakeholders- Managing relationships with subject matter experts to make sure content is accurate- Producing content assets that are accurate, timely, high quality (based on insight and outputs of user testing, relevant to the audience, easily understood, optimised for search engines) and to style- Choosing the best format for displaying information to the user- Monitoring the performance of content and tools- Identifying ways to improve the content and the product- Ensuring the professional quality of our materials, formatting, look and feel, brand management and compliance, consistent content & templates and managing workflow of contingent workers- Formatting content provided by others (as agreed by project managers and SMEs regarding the quality of initial input and what is acceptable standards

    – Training of others in how to brand guidelines and expected minimum standards- Develop and apply content and format strategies with support from a senior content designer- Graphic design & proofreading for non technical content- Excellent spoken and written English- Excellent administrative and organisation skills- Experience with cold calling will be preferred- Professional yet approachable manner.- High attention to detail.- Ability to work effectively under pressure.- Ability to work well in a team as well as independently

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Deals Proposals – Associate – Clients & Markets | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Clients & MarketsManagement LevelAssociateJob Description & SummaryWe help clients realise their potential through mergers, acquisitions and divestitures and capital markets transactions. Deals are an opportunity – for faster growth, stronger capabilities and dramatic transformation.We help clients to harness this potential by providing strategy to execution foresight that comes from a deep fluency in doing deals.Responsibilities:• The successful candidate will be part of the Clients & Markets Middle East Pursuit team, supporting the Deals Line of Service – and you will be contributing to securing the firm’s most important and high profile Deals opportunities across a range of industries• The role requires you to be at the forefront of our most important opportunities in Deals – supporting• the Deals Proposal Manager and our Deals Partners and Engagement teams to project manage and provide support by driving the Proposal process – helping the firm win work and generate revenue• Effectively support engagement teams on live proposals to coordinate proposal development, submission and client oral presentations• You will maintain content in our in-house proposal automation tool (Proposal on Demand), providing teams with self service facilities to drive efficiency and standardisation across Deals• Execute firm standardised proposal processes and management to coordinate multi-territory proposal responses• Think strategically about the opportunity and the client to ensure dynamic win themes are developed and presented throughout the proposal document• Ability to organise and collaborate with individuals at all levels of seniority across multiple territories, where required• Coordinate resources (designers, document production, technical subject matter specialists, etc.) to drive the efficient development proposals• You will act as a champion for Proposal Source (our one-stop-shop for anything proposal related) for Deals, to ensure our best practice proposals are uploaded• You will work with colleagues from across the Middle East firm and will be encouraged to work with specialists from across the PwC Network to leverage best practice and share knowledge

    Requirements:• The candidate will be a highly motivated and a high performing individual with the ability to be flexible and adaptive on a daily basis• Education: Bachelor’s degree or equivalent• Years of experience: 2+ years in a proposals-related role – preferably within a professional services environment• Fluency in spoken and written English, proficiency in Arabic is an advantageKnowledge and Skills:• Knowledge of the Professional Services Industry• Strong PowerPoint and/or Google Slides skills, as well as more generally, being proficient in Microsoft office and G-Suite• Automation skills are an advantage• Proficiency in Salesforce is an advantage• Proficiency in PowerBi and Alteryx is an advantage• Excellent organisational, time management and project management skills with the ability to prioritise workload, work with senior stakeholders and perform under pressure• Process driven and able to facilitate workflow in challenging conditions and working with difficult stakeholders• Excellent communication (verbal and written) skill

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Senior Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    Consulting, Financial Services, Strategy & Operations – Senior AssociateLine of ServiceAdvisoryIndustry/SectorFS X-SectorSpecialismOperations StrategyManagement LevelSenior AssociateJob Description & SummaryThe Financial Services Consulting team provides a full range of services to our Banking & Financial Services clients, including Strategy and Revenue Growth (Entry strategy, Product portfolio analysis, Business plan development and Optimization of revenue generation), Operational excellence (Organization restructuring, Corporate governance development, Organisation transformation, Performance Management, Outsourcing & Shared Services strategies and Cost optimisation), Risk consulting (Risk appetite definition, Risk framework development, Risk reviews and alignment), Technology enablement (System selections, Implementation program management) and Analytics.We are a growing team and looking for dynamic, flexible, proactive and hardworking experienced consultants who have a passion for shaping financial services positively in the GCC over the coming years. We have a strong pipeline of large, transformational opportunities with our clients which will provide great opportunities for all our people to step up and play significant and rewarding roles.In particular, we are looking for a professional to work closely with Regulators, Central Banks, Sovereign Wealth Funds and other financial institutions in the Region.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:Responsibilities: – The Senior Associate will participate in cross-functional engagement teams to support the development and delivery of strategic change within sophisticated and challenging environments in the FS industry that’s experiencing disruptions or exponential growth.- Responsible for independently leading specific deliverables in engagements.  – Strong ability to work with external clients and the leadership team – Prepare and deliver assignments: typically have day-to-day responsibility for managing small assignments or major modules of assignments depending on assignment size.   – Service a wide variety of clients, getting to know their unique business and needs. – Work with clients including private and listed companies, partnerships, trusts and individuals. – Support project teams and participate in a collaborative team, with a focus on knowledge sharing and thought leadership. – Perform other job-related duties as necessary. – Work with colleagues in all Middle Eastern offices on client work and internal initiatives as well as with international teams where appropriate. – Keep up to date with current trends from the region and from across the world. Demonstrate teamwork and responsibility with the engagement team members; stay abreast of current business and economic developments relevant to the client’s business; and use current technology and tools to enhance the effectiveness of services provided. – Whilst working with and being an integral part of the Strategy and Operations team, you will develop your understanding of the key themes in the market and in the region. You will work collaboratively with other Financial Services experts to shape the future of our clients and to bring about positive change. – You will have access to all of the latest training and development tools and the support of the wider PwC network. – Support on work streams and projects, seeking guidance and support as and when needed, learning all the time and delivering exceptional quality that meets or even exceeds clients’ expectations.

    Requirements: – Education: Bachelor’s degree in Finance, Business, and Economics, Quantitative Analysis or other related major required. – CA/CFA/MBA or equivalent. – Language Skills: Excellent English and Arabic communication skills (verbal and written), particularly ability to articulate concepts and recommendations in written form (PowerPoint reports, charts etc.).  – Years of Experience: 3 to 6 years of experience in a similar role; significant experience in transaction support or a relevant financial services position. – Strong understanding of banking and financial services organisations and operations. – Should be able to work additional hours as needed and travel to various client sites. – Good experience in managing staff and the ability to demonstrate leadership skills. – Should have relationship and business development skills acquired from previous working environments. – Develop detailed Business Plans, Feasibility Studies, Market analysis, Business analysis, MIS Reporting, Cash Flow Modelling, Analysis of Balance Sheet and P& L etc. – Proven ability to conduct industry, market research and articulate opinions.  – Should have a consulting mind set and experience. – Knowledge of recent innovations in the Financial Sector: Open Banking, Open Finance, Fintech, cryptocurrencies, CBDC.- Has experience in strategy development, business plans, growth strategies, performance improvement, customer experience, digital technologies (digital transformation).- Strong presentation skills; business writing skills and project management skills – Excellent analytical, communication, organizational, interpersonal, and teaming skills – PC proficiency including MS Excel, Word, and PowerPoint – Excellent verbal and written communication skills – Attention to detail, with genuine appetite for growth – Relationship- focused (with clients, peers, management, etc.) and excels in a team- oriented work environment. – Shows creativity in problem solving and has good decision making skills. – Self-motivation to take initiative for personal growth and development. – High ability to deliver business results. 

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Consulting, Financial Services, Strategy & Operations – Manager | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceAdvisoryIndustry/SectorFS X-SectorSpecialismOperations StrategyManagement LevelManagerJob Description & SummaryThe Financial Services Consulting team provides a full range of services to our Banking & Financial Services clients, including Strategy and Revenue Growth (Entry strategy, Product portfolio analysis, Business plan development and Optimization of revenue generation), Operational excellence (Organization restructuring, Corporate governance development, Organisation transformation, Performance Management, Outsourcing & Shared Services strategies and Cost optimisation), Risk consulting (Risk appetite definition, Risk framework development, Risk reviews and alignment), Technology enablement (System selections, Implementation program management) and Analytics.We are a growing team and looking for dynamic, flexible, proactive and hardworking experienced consultants who have a passion for shaping financial services positively in the GCC over the coming years. We have a strong pipeline of large, transformational opportunities with our clients which will provide great opportunities for all our people to step up and play significant and rewarding roles.In particular, we are looking for a professional to work closely with Regulators, Central Banks, Sovereign Wealth Funds and other financial institutions in the Region.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- The Manager will participate in cross-functional engagement teams to develop and deliver on strategic change within sophisticated and  challenging environments in an industry that’s experiencing disruptions or exponential growth.- Responsible for leading tracks on engagements and independently lead specific deliverables in engagements.  – Strong ability to manage clients and be the point of contact. – Prepare, manage and deliver assignments: typically have day-to-day responsibility for managing small assignments or major modules of assignments depending on assignment size.   – Service a wide variety of clients, getting to know their unique business and needs. – Work with clients including private and listed companies, partnerships, trusts and individuals. – Manage project teams and participate in a collaborative team, with a focus on knowledge sharing and thought leadership. – Supervise and train Consultants, Senior Consultants and Assistant Manager – assign and coach junior members of the project team on execution of fieldwork. – Perform other job-related duties as necessary. – Work with colleagues in all Middle Eastern offices on client work and internal initiatives as well as with international teams where appropriate. – Keep up to date with current trends from the region and from across the world. – Demonstrate teamwork and responsibility with the engagement team members; stay abreast of current business and economic developments relevant to the client’s business; and use current technology and tools to enhance the effectiveness of services provided. – Whilst working with and being an integral part of the Strategy and Operations team, you will develop your understanding of the key themes in the market and in the region. – You will work collaboratively with other Financial Services experts to shape the future of our clients and to bring about positive change. – You will have access to all of the latest training and development tools and the support of the wider PwC network. – Manage work streams and projects, seeking guidance and support as and when needed, learning all the time and delivering exceptional quality that meets or even exceeds clients’ expectations.

    Requirements: – Education: Bachelor’s degree in Finance, Business, and Economics, Quantitative Analysis or other related major required. – CA/CFA/MBA or equivalent. – Language Skills: Excellent English and Arabic communication skills (verbal and written), particularly ability to articulate concepts and recommendations in written form (PowerPoint reports, charts etc.).  – Years of Experience: 6 to 10 years of experience in a similar role; significant experience in transaction support or a relevant financial services position. – Strong understanding of banking and financial services organisations and operations. – Should be able to work additional hours as needed and travel to various client sites. – Good experience in managing staff and the ability to demonstrate leadership skills. – Should have relationship and business development skills acquired from previous working environments. – Develop detailed Business Plans, Feasibility Studies, Market analysis, Business analysis, MIS Reporting, Cash Flow Modelling, Analysis of Balance Sheet and P& L etc. – Proven ability to conduct industry, market research and articulate opinions.  – Should have a consulting mind set and experience. – Knowledge of recent innovations in the Financial Sector: Open Banking, Open Finance, Fintech, cryptocurrencies, CBDC.- Has experience in strategy development, business plans, growth strategies, performance improvement, customer experience, digital technologies (digital transformation).- Strong presentation skills; business writing skills and project management skills – Excellent analytical, communication, organizational, interpersonal, and teaming skills – PC proficiency including MS Excel, Word, and PowerPoint – Excellent verbal and written communication skills – Attention to detail, with genuine appetite for growth – Relationship- focused (with clients, peers, management, etc.) and excels in a team- oriented work environment. – Shows creativity in problem solving and has good decision making skills. – Self-motivation to take initiative for personal growth and development. – High ability to deliver business results. 

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Tax & Legal Services – MERC Tax – R&Q Manger | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceTaxSpecialismIFS – Risk & Quality (R&Q)Management LevelManagerJob Description & SummaryA career in Risk Management, within Internal Firm services, will provide you with the opportunity to advance and foster integrity-based decision making and conduct by PwC professionals throughout our organisation. You’ll focus on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage PwC’s regulatory, litigation, and reputational risk.Our Risk and Quality team identifies and assists internal teams to mitigate and control client engagement risks. As part of the team, you’ll provide advice to business teams within the firm on sound contract provisions, standards and approaches in accordance with firm policies, principles and standards.The Tax and Legal Risk and Quality team advises client-facing and internal staff primarily on risk management matters associated with the procurement, development and/or use of technology solutions internally by the firm or as part of the delivery of services to clients. It also advises internal firm functions on general risk management matters. This is an exciting opportunity for a Manager to be part of this team and contribute to shaping our direction and evolution as we work to support one of the firm’s key growth areas.  You will work as an integral part of this team and be involved in a broad range of activities which will include liaison with internal and client facing partners and staff across the firm’s Lines of Service, as well as other parts of the firm including Network Security, Independence, Compliance, the Office of General Counsel (OGC), Procurement and the Risk and Quality Teams in each Line of Service. The role will entail supporting the regional TLS R&Q team to: – Work with project teams to identify, assess and advise on mitigations for risk concerns relating to related solutions, as well as navigate the firm’s various approval processes to obtain sign-off for these new solutions; – Provide general risk management advice to internal firm functions and be the first point of contact, escalating issues when appropriate – As a Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution.   Specific responsibilities include but are not limited to:- Ensuring delivery of high quality, pragmatic and commercial R&Q advice that meets the needs of the business and is delivered to high client delivery standards – Advising on more complex R&Q issues and drawing on specialist support from the wider R&Q community (OGC, Independence, Compliance, other LoS R&Q) – Being the first point of contact for queries from client facing staff and providing pragmatic advice and solutions to their R&Q queries. – Identifying and escalating high risk issues to the TLS R&Q Senior Manager / Director – Contribute to the development of your own and team’s technical acumen – Develop strategies to solve complex technical challenges – Assist in the management and delivering of large projects – Identifying issues requiring embedding and feeding into development of training and communications plan – Delivering training to partners and staff, including one-to-one training and seminar based training, in relation to R&Q / contracting – Delivering the R&Q training and communications plan  – Negotiating with clients alongside OGC with regard to contracting challenges.  – Attend panels triggered by engagement requirements and ensure panel notes are written up in accordance with the discussion – Understanding of the firm’s risk management including global and local KYC policies.  – Assist in reviewing and providing any KYC exceptional approval based on due diligence provided on the client and services to be performed. – Work with the regional OGC and Contract Review team by ensure client contracting matters are actioned promptly and effective response and negotiation conducted – Any key matters should be escalated as per the policy agreed with LoS and xLoS. – Working with junior resources to project manage and facilitate the Engagement Compliance Review (ECRs) conducted for TLS Partners and Directors and provide timely updates on status of reviews – Play an active role in leading other projects highlighted in the annual TLS R&Q project plan – Proactive in coming up with digital and innovative solution – Train, coach, and supervise junior staff – Keep up to date with local and national business and economic issues – Continue to develop internal relationships and your PwC brand

    Preferred skills:- Good understanding of R&Q, compliance and regulatory policy – an appreciation of the types of risk we need to help the business to manage. – Empathy with the pressures and motivations of client facing colleagues and an ability to provide pragmatic advice without compromising on “non-negotiables – Ability to build relationships based on trust and respect with clients and colleagues alike – Ability to communicate clearly and with self-confidence to all levels of partners and staff, including at the most senior levels. – Capable of analysing documents whilst giving competent, accurate and pragmatic advice – A conscientious team player, with good self-management skills and the ability to expand existing relationships and create opportunities for cross team collaboration – Clear understanding of commercial / client-facing issues – Good understanding of PwC risk management policies and procedures – Ability to deal with issues promptly – Ability to work independently and as a team member. – Strongly organisational and project management skills – A conscientious, ambitious team player, with good self-management skills and an ability to take initiative Requirements: – Strong organizational and project manager skills, attention to detail and willingness to gain an excellent knowledge of PwC policy and methodology;  – For consideration at Manager level, 5+ years relevant post qualification experience required. Education:- A professional or academic qualification (degree level or equivalent), or extensive relevant and practical experience. Language:- Fluency in English required, proficiency in Arabic is advantageous.

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    IT – Change & Release Manager | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Information Technology (IT)Management LevelManagerJob Description & SummaryWe are looking to grow our team with a committed person who will take responsibility and champion our Change and Release processes, monitor process effectiveness, adoption, and make recommendations for improvement. This individual will play a key role in enabling an agile product lifecycle whilst helping to improve operational service quality standards across the region.The Change and Release Manager will proactively manage the day to day operation, liaising with their PwC Global counterparts and managed service providers to ensure that ME Technology is fulfilling it’s obligations. In parallel, this individual will take a leading role in driving ME requirements, working with the ME Tech Leads to understand their needs, unblock any obstacles and propose enhancements across process and tooling.The Change and Release Manager will take ownership and be accountable for both processes across the PwC ME region, ensuring;- Processes, KPIs and Reporting are fit for purpose- Roadmaps and maturity plans are in place to enhance and evolve the processes and tooling- Stakeholders are bought-in to the process, strategy and plans- Technology Services is compliant with Global Change and Release process & policy- Technology Services teams understand their roles and requirements and are held to account- The Governance structure is appropriate and tailored to ME working practices- Seamless implementation of changes and system releases through strong release planning, change coordination, system and user acceptance testing, release and deployment management in order to assert that a product or service is robust and capable of being released into the live environment without causing a disruption to service.- All requests proposing change to established and supported platforms are evaluated, analysed and potential risks or issues are documented. – Liaise with business and 3rd party vendors to capture and analyse requested changes including the actions that will be taken to mitigate the risks identified.

    Knowledge, skills, and abilities- Demonstrates a comprehensive knowledge of Change & Release Management, with practical experience in assessing, analysing, developing, documenting and implementing change processes and procedures- Experience working with a variety of Change governance frameworks and enhancing these to fit to organisational culture with emphasis on proven ability to mentor/coach individuals as part of overall organisational development process- Technical background in information technology management is desirable, with strong process knowledge of systems development lifecycles, programme and project management- IT development processes and delivery lifecycles, including all aspects of technical and business testing- Proven experience managing stakeholders and leading small to medium sized teams to deliver to common goals- Practical experience of ServiceNow ITSM modules, reporting and dashboardsEducation- ITIL V3 Foundation or Higher- University Degree educated or equivalent- Relevant Project, Release or Change QualificationLanguage- Fluency in spoken and written EnglishOverall Experience- 8+ years of relevant experience in a similar role.

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Global Application Specialist – Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    Assurance – Assurance Transformation – Global Application Specialist – Associate – AmmanLine of ServiceAssuranceSpecialismAssuranceManagement LevelSpecialistJob Description & SummaryA career in our Digital and Applications Design practice, within Application and Emerging Technology services, will provide you with a unique opportunity to help our clients identify and prioritise emerging technologies that can help solve their business problems. We help our clients design approaches to integrate new technologies, skills, and processes so they can get the most out of their technology investment and drive business results and innovation.Our team helps organisations align their business and operational requirements through the careful design of digital platforms and applications. You’ll help our clients with application optimisation, strategic integration of custom packaged solutions like Enterprise Resource Planning and Customer Relationship Management, and roadmap development.

    ResponsibilitiesAs a Specialist, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:- Respond to requests for technical assistance in person, via phone, chat or email – Diagnose and resolve assurance applications issues – Research questions using available information resources – Advise user on appropriate action – Follow standard help desk procedures – Log all help desk interactions – Administer help desk site – Follow up with users to ensure complete resolution of issues – Redirect problems to correct resource – Identify and escalate situations requiring urgent attention – Track and route problems and requests and document resolutions – Prepare activity reports – Inform management of recurring problems – Stay current with system information, changes and updates – Help update training manuals for new and revised software and hardware

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More