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      Tax & Legal Services – Tax – Translation Associate | PricewaterhouseCoopers

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      Employment:

      Full Time

      Tax & Legal Services – Tax – Translation Associate – AmmanLine of ServiceTaxIndustry/SectorNot ApplicableSpecialismInternational Tax ServicesManagement LevelAssociateJob Description & SummaryDue to the rapid growth of our regional Tax & Legal Services (TLS), we currently have opportunities for ambitious and motivated professionals who are able to communicate comfortably in English and Arabic as part of virtual teams. Translators are required for our in-house translation centre based in Jordan. We support the mainstream Tax departments and work on a huge range of clients across the region. We pursue developing our capabilities in all lines of service to embed our PwC verbal identify in Arabic. In this business area we utilise SDL Trados to assist in the translation of financial statements, proposals, reports, letters and various other types of documents needed in a professional services firm. We offer full time employment in a modern office environment.What you will be doing: – You will be required to possess strong project management skills to execute the process work flow from the beginning to its final review stage, thereby working with people of different level of experience in the business area. – Developing yourself personally, taking a keen interest in the translation services and learning the skills needed to execute them to a high level of quality in an efficient way. – Based on request requirements the candidates will provide the service against agreed deadlines and monitors the time spent which is recorded on a timesheet system daily. – Working with colleagues in all Middle Eastern offices on client work and internal initiatives. – Keeping up to date with current trends from the region and from across the world in PwC’s service delivery centres. – As Translators in the TLS team, the role includes wider practice communication responsibilities which relate to the execution of the individual work request.

      Qualifications: – Education: Bachelor’s degree or equivalent in relevant subject areas such as English and Arabic language. – Years of Experience: 0 – 2 .- The candidate will be achievement oriented with the ability to be flexible and adaptive on a daily basis. They will be able to work independently and as part of a team with a fast pace and a high energy that will translate into a high quality output. – Language Skills: Must have excellent communication (written and verbal) skills in English, native level of Arabic with ability to localisation in Middle East region. – Prior translation / proofreading experience in financial/accountancy/tax/consulting and related fields and acute attention to detail, spelling and grammar are reflected in our evaluation of your skills. – Successful candidates who grow in this role aim for certifications in their field. – Ability to learn in a culture where one takes responsibility for their personal growth and development. – Experience to work under pressure and meeting multiple deadlines a day while maintain a positive attitude and exemplary customer service. – Strong interest and passion for attention to detail in a multi-cultural working environment. – Excellent organisational skills, having the ability to prioritise work load whilst being resilient and being able to cope well under pressure and meeting tight deadlines. – Proven IT skills in the following programmes MS Office: word, excel and power point; SDL Trados. – The ability and willingness to travel within the Middle East where the project dictates might be required. – Ability to collaborate with colleagues across different countries in the region on the translation project to ensure it is conducted in accordance with the expectation of the client lead, not breaching PwC brand guidance (verbal and visual). Travel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?NoGovernment Clearance Required?Yes

      PwC firms help organizations and individuals to create the value they’re looking for.

      We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

      In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

      We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

      PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

      PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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      Specialist, Inventory Control & Optimization | Ooredoo Group

      by

      Employment:

      Full Time

      Specialist, Inventory Control & Optimization / Phono Subsidiary of Ooredoo KuwaitThe Company: Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it’s a team that you can be part of.Ooredoo’s future is bright, and you can be part of our ongoing success.The Role: – Responsible to manage a robust sales order & logistics management for products, devices & merchandising items. Key Accountabilities and Activities: – Manage efficient sales orders management for tradable inventory. – Provide forecast short term and long term for stock requirement based on market intelligence and analysing trends, collate forecast from all channels, align with marketing forecast. – Responsible to ensure that all channels and sales touch points have optimum stock of items that are relevant to that location. – Responsible for overall management of all PRs and related payments. – Ensure that all inventory policies are adhered to by all staff in the Sales Division . – Provide smart delivery schedule for different inventory items to ensure minimum aging of stock. – Co-ordinate with P&L, Finance, Vendors to fulfil pre and post purchase activities. – Manage an optimum stock in the Sales Stores and conduct regular audits to produce reconciliation report for sales management. – Manage the product wise pre-activation schedule by co-ordinating with other departments. – Co-ordinate with Finance and Technology for creation of new items and locations. – Liaise with Store Managers to gather stock audit status and produce reconciliation reports for sales management. – Responsible to manage an effective consignment stock process and rotation of stock – Responsible for Consignment stock ordering, allocation, returns – Responsible for controlling of ageing stocks and returns. – Manage stock levels of Marketing collaterals across sales channels and other touch points – Collaborate with point of sale outlets and Sales Managers and support marketing / promotional events – Coordinate with in-store staff, in order to manage and monitor the display appearance. – Forecast collateral requirements and co-ordinate with Marketing to ensure timely delivery of collaterals Manage efficient After Sales support for devices and Manage the After sales process – Support Helpdesk for the devices/Sims replacements and report the same to the manager regularly. – Maintain the Warranty pool stocks in order to support the devices after sales service. – Co-ordinate with vendor and P&L for the devices warranty replacements and support cycle. – Maintain the Warranty pool stocks in order to support the Went after sales service. – Sales Returns for refund and faulty devices – Provide efficient and quality after sales support to support the all channels. – Produce reconciliation reports for sales management. To prepare all necessary MIS reports from various systems. – Process the Employee services such as internal/employee lines, Mobile benefits etc.; – Issue of Testing Materials for various Testing across organizations – Meet and discuss the activation techniques in terms of new Rataplan’s and services. – Keep a track of all temporary lines by the coordination of BI reports. – Follow-up with departments for the temporary Lines deactivation or extension. – Coordinate with RA and departments for the Quarterly Test lines waivers and bulk disconnection. – Assist in returns of used device and liquidate thru employee promotions.

      Qualifications: – Bachelor Degree in Business or science Other Information: – Sales or merchandising experience in a related industry. – Fluent verbal/written communication in both Arabic and English. – Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities – MS Office – General knowledge of telecommunications products and services – Good command of using operational systems like BSCS, RAS, Oracle, Flash and SQL.

      We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

      Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012. More

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      PwC Academy – Finance Trainer/SME – SA | PricewaterhouseCoopers

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      Employment:

      Full Time

      Line of ServiceAssuranceIndustry/SectorNot ApplicableSpecialismAssuranceManagement LevelSenior AssociateJob Description & SummaryResponsibility and accountability for his area of the business (Finance, IFRS, CMA & CFA Training Programmes), ensuring that the financial targets are met through the contribution of attendance at client meetings, proposal input, new product innovation, input into marketing collateral, website text, quality monitoring and innovation to provide the business generation team with conversation openers.- Work closely with the resourcing team to build a pool of trusted SMEs who can deliver within his areas of expertise and train them to ensure consistency of quality delivered to clients in accordance with PwC Academy Training Methodology and Gamified Learning Strategy.- Deliver appropriate training sessions related to areas of expertise (open & corporate) to reduce sourcing external trainers.- Develop/review course content in accordance with agreed course objectives- Oversee and direct seminars, workshops, individual training sessions, and lectures.- Prepare hard copy training materials such as module summaries, handouts, worksheets, videos, and presentations.- Train and guide new trainers within his expertise.- Attend client meetings & catch ups when necessary- Conduct evaluations to identify areas of improvement within the Finance, IFRS programmes offered

      – Bilingual Arabic and English is preferred- Experience in providing professional training in his area of expertise for at least 3-5 years- Practical experience in Finance/IFRS implementation- Should have relevant professional qualification/certification/credentials based on his field (e.g. CMA/CFA/CPA)- Experience in the KSA market and public sector would be a plus- High level of technical proficiency and computer literacy particularly with Powerpoint, Excel and Word- Excellent spoken and written English skills- Excellent communication and presentation skills- Flexibility in working hours (evenings and weekends)- Pleasant, dynamic and proactive individual with ability to take ownership- Ability to develop and manage good relations with internal and external stakeholders- Ability to work well in a team as well as independentlyTravel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?YesGovernment Clearance Required?No

      PwC firms help organizations and individuals to create the value they’re looking for.

      We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

      In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

      We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

      PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

      PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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      Travel Support – Hotel Bookings Associate (3 Months Fixed Term) | PricewaterhouseCoopers

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      Employment:

      Full Time

      Office Management – Travel Support – Hotel Bookings Associate (3 Months Fixed Term)Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Internal Firm Services – OtherManagement LevelAssociateJob Description & SummaryThe Travel Support Team sits within the Operations team and is responsible for the implementation/administration of travel activities. The Travel Support Team is responsible for setting, monitoring and continuously improving the firm’s transportation processes but predominantly focusing on the day to day hotel bookings for transient and project travellers.The Travel Support manages all day to day activities around visa requirements and hotel reservations.Financial- Supports day to day activities in light of the travel expense and travel approval principles, ensuring accurate reflection within the Travel Management System for all staff – Drives and supports a culture of long-term saving on travel costs – Tracking and upwards reporting of all savings made within the hotel travel team  – Works with Travel Operations and Procurement Leads to drive cost efficiencies in processes – Ensures payments are made for all hotel bookings in accordance with the firm’s travel requirements and accurately billed to PwC legal entities Customer- Responsible for day to day booking and delivery of hotel and visa activities including online and offline and out of policy bookings and approvals  – Provides first level response on hotel queries and escalates complex requests to the Travel Operations Lead  – Monitors external service provision by vendors and flags service issues to the Travel Operations Lead as appropriate – Completes reviews and audits  rates displayed within the firm’s online booking system (KDS) and highlights errors or anomalies to the Travel Operations Lead as appropriate – Works flexibility to accommodate peak times of travel e.g. busy season and graduate induction travel times  Internal Process- Support reviews and recommendations to optimise travel spend including: – Hotel pricing alignment with market  – Travel patterns – Additional tasks as assigned by Travel Operations or Hotel Project Lead – Promotes and enforces compliance of the firm’s travel booking processes and procedures Learning & Growth- Adhere to policies and procedures  – Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

      Education- Bachelor’s Degree Language- Fluency in English required, proficiency in Arabic is an advantage Overall Experience- 3+ years of overall experience Specific Experience- Experience in travel management agency and/or call center Knowledge and Skills- Strong customer service orientation – Organisation, thoroughness, eye for detail, time management skills and proactivity – Strong verbal and written communication skills – Good knowledge in computer skills and managing databases – Ethical Conduct Travel Requirements0%Available for Work Visa Sponsorship?NoGovernment Clearance Required?No

      PwC firms help organizations and individuals to create the value they’re looking for.

      We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

      In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

      We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

      PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

      PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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      PwC Academy – Arabic Translator / Proposal Support Associate | PricewaterhouseCoopers

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      Employment:

      Full Time

      Line of ServiceAssuranceIndustry/SectorSpecialismAssuranceManagement LevelAssociateJob Description & SummaryPwC’s Academy is looking for a candidate for the role of Proposal Support Administrator for the Lebanon office. The Proposal Support Administrator will assist in proposal and materials development including proposals database management.The Proposal Support Administrator will work closely with the Senior Manager – Business Development and perform a wide variety of business support and content management activities.Our Proposals Development team supports PwC’s consulting teams in marketing and sales proposals. You’ll support the writing and editing process for proposals, thought leadership initiatives, sector specific leadership agendas and other marketing initiatives.Develop proposals:- Maintain a database for the all old and new proposals and for the following documents: client needs analysis, proposal control process and project management financial- Assist in development of any proposals- Assist in obtaining the outlines for the proposals- Assist in obtaining necessary information from trainer for inclusion in proposal- Assist in formatting documents and branding- Assist in the analysis of new RFP’s and development of first draft proposal docs- Assist in preparation of letters of engagement- Assist in preparation of agreements with clients- Assist in preparation of proposal templates both in English and Arabic- Maintenance of client database- Maintenance of proposals database by cataloging successful and unsuccessful proposals- Cross reference content of materials to open course and client specific content to allow easy search and retrieval of historical course materials and proposal content

      Additional Job Description- Experience in the professional training services preferred.Specific technical expertise: – High level of technical proficiency and computer literacy particularly with Powerpoint, Word and Excel- Excellent spoken and written Arabic Skills- Excellent business writing skills- Excellent organizational and administrative skills- Ability to work well in a team as well as independently- Flexibility in working hours (evenings, weekends as and when required)Travel Requirements0%Available for Work Visa Sponsorship?YesGovernment Clearance Required?Yes

      PwC firms help organizations and individuals to create the value they’re looking for.

      We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

      In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

      We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

      PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

      PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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      IT Associate (6 Months Fixed Term) | PricewaterhouseCoopers

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      Employment:

      Full Time

      IT Associate (6 Months Fixed Term) – KSALine of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Information Technology (IT)Management LevelAssociateJob Description & SummaryOur Firm:Established in the region for 40 years, PwC has more than 6,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.We have an unparalleled range of expert capabilities from Strategy, through Advisory and Consulting to Legal, Tax and Assurance Services, underpinned by the standout digital platform in the region.Our Mission:One Firm : Transforming our region.Our purpose is to build trust in society and solve important problems.In an increasingly complex world, we help intricate systems function, adapt and evolve so they can benefit communities and society – whether they are capital markets, tax systems or the economic systems within which business and society exist. We help our clients to make informed decisions and operate effectively within themOur Values:Creating value through diversity. Be yourself. Be different.At PwC, we respect and value differences. We know that when people from different backgrounds and with different points of view work together, we create the most value – for our clients, our people and society.As part of our commitment to individuality we are pleased to hear from candidates from diverse backgrounds, with a mixture of skills, capabilities and experience from the below Job Description.Essential Responsibilities In this role, the successful candidate will: – Create an innovative Technology focussed environment where customer satisfaction is primary. – Deliver a daily service providing a focal point for customer interaction and support for all hardware and software issues including [but not limited to] client, mobility, wireless, printing, connectivity, applications. – Maintain/resolve all open incidents/tasks within ticket queue in a timely manner. – Partner with other IT teams on new technology introduction projects to ensure the site is prepared to deploy, educate and support the new solutions. – Ensure all business policies and standards around security and compliance are being met by the Tech Lounge service. – Analyse Tech Lounge performance data and adapt service to better meet business requirements. – Be a resource and guidance for customers with regard to technology use, PwC working policies and procedures. – Establish strong, open working relationships with customers at all levels. – Proactively anticipate, identify and resolve problems, applying knowledge in complex, difficult or stressful situations. – Effectively communicate and share technical information to audiences at all levels of the organization. – Drive a culture of change and innovation

      Requirements – Experience leading a team within a working retail/service environment – Excellent customer service skills – High levels of energy and self-motivation – Enthusiastic around technology and innovation – Effective problem identification and solutions skills – Ability to lead from the front and drive a culture of change – Strong team player and collaborator – Fluent in written and spoken English – Open to travel: 50% within country and 25% outside KSA, for business and training Desired Characteristics – Experience in delivering a technical support service – Technical expertise [Windows, Apple Mac, Mobile] – Experience working in a global organisation – Proven analytical skills Travel RequirementsUp to 60%Available for Work Visa Sponsorship?YesGovernment Clearance Required?No

      PwC firms help organizations and individuals to create the value they’re looking for.

      We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

      In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

      We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

      PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

      PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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      Advisory Risk & Quality – Panel Coordinator (Associate) | PricewaterhouseCoopers

      by

      Employment:

      Full Time

      Advisory Risk & Quality – Panel Coordinator (Associate) – JordanLine of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Risk & Quality (R&Q)Management LevelAssociateJob Description & SummaryThe ME Line of Service (LoS) R&Q Teams operate for selected lines of service across the region. The objective of the LoS R&Q Teams is to provide R&Q advice and support on a day to day basis, to client facing Partners and teams, assisting the business to make appropriate risk decisions while protecting the Firm.Financial- Adheres to the LoS R&Q Team budgetCustomers- Support engagement teams with the R&Q acceptance process- Direct engagement teams to other R&Q Business Partners such as Independence, Compliance etc for specialist advice- Organise and manage the panel process, liaising with client facing teams, panel chairs and R&Q representatives- Attend panel meetings- Write up the minutes and actions from the panel meetings and share these with the relevant LoS R&Q Business Partner for review- Maintain a record of panel data- Prepare the panel reports- Produce the panel chair rota- Build relationships with the BU Partners and engagement teams- Consult and escalate to the Business Partner – Director and / or Senior Manager as necessaryInternal Process (Leadership & Management)- Produce guidance, templates and update policies and procedures as necessary in conjunction with the LoS R&Q Business Partners- Provide required data and input, such as on Partner performance, to other R&Q functions- Provide support to xlos R&Q projects as needed- Ensure compliance with the relevant PwC Network standards, policies and procedures.Learning & Growth- Contribute to an environment of teamwork within the R&Q team- Adhere to policies and procedures- Act as a key resource and liaise with other functional areas of the business, building cross-functional relationships.

      Education- A professional or academic qualification (degree level or equivalent), or extensive relevant and practical experience.Language- Fluency in English and Arabic requiredOverall Experience- 2+ years of relevant experienceSpecific Experience- Client facing experience in the Professional Services industry in a top tier Big 4 firm (or equivalent) preferredKnowledge and Skills- Problem solving skills- Project management skills- Risk averse/risk management skills- Process oriented- Organization skills- Thoroughness and eye for detail- Time management skills and proactivity- Strong verbal and written communication skills- Ethical conduct- A conscientious, ambitious team player, with good self-management skills and an ability to take initiative.Travel Requirements0%Available for Work Visa Sponsorship?NoGovernment Clearance Required?No

      PwC firms help organizations and individuals to create the value they’re looking for.

      We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

      In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

      We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

      PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

      PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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      IFS – IT Support Associate (12 Months Fixed) | PricewaterhouseCoopers

      by

      Employment:

      Full Time

      IFS – IT Support Associate (12 Months Fixed) – JerusalemLine of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Information Technology (IT)Management LevelAssociateJob Description & SummaryA career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.Our Operations Support team monitors the overall quality of our service. As a part of the team, you’ll be the primary contact for ensuring the quality of our services is maintained while also considering better ways to provide the same service in a more cost efficient manner and keeping customer satisfaction with our services high.To provide IT services for Local Business staff and partners in both offices (Jerusalem andRamallah)Help in some areas in the IT Support in PwC ME offices.Reporting structureMain reporting will be to the local IT Country Lead, and the IT Lead will be in communications with the Cluster lead.

      Requirements – (Qualifications)The jobholder would typically be degree qualified (eg. to Bachelors degree level) in a Computer Science, Software, Networking and hardware, experience would have been demonstrated (not necessarily in a work environment):- Ability to work with a team- Previous experience of having worked in a team- A strict attention to detail- Confidence when dealing with senior individuals- Commitment to presenting highest quality work and contributing to team successResponsibilities – Following on the Local IT calls- Following on the servers backup- Prepare a new laptop for the new joiners- Maintain the IT asset count for Palestine offices- Support the Local Application in both offices- Follow on the Tickets on the Service Now related to his area and knowledge- Following on the Multifunction machines and printers to keep the business running- Help the Cluster IT members and followTravel Requirements0%Available for Work Visa Sponsorship?NoGovernment Clearance Required?No

      PwC firms help organizations and individuals to create the value they’re looking for.

      We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

      In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

      We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

      PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

      PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More