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      Business Designer – The Greenhouse Startup Studio | Chalhoub Group

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      Employment:

      Full Time

      Who we are We are a startup studio building what the world needs next. We aim to achieve it by experimenting rapidly, uniting bold founders, and investing in the unpredictable. We’re hackers, persistently discovering how to create things people desire. We sit in the Greenhouse, our Innovation hub, housing our Retail Tech Accelerator Program, our Incubation Program, and our Startup Studio. It’s a space dedicated for using lean startups methodologies with an aim to create a bullet proof future for the Group through new business models, categories, markets, and foster a culture of entrepreneurship across the organisation.We are part of Chalhoub Group, a leading family business in the world of beauty, fashion and lifestyle for over 65 years. We are certified #GreatPlaceToWork with more than 12,000 people, implemented in 14 countries, and over 600 retail stores.What you will be doing Our Business Designer will play a pivotal role as part of our Studio Management Team, by designing, managing, analyzing, and prototyping new business models. Reporting to the Senior Innovation & New Ventures Manager, you will work with an agile and dynamic team, be a change driver and driven to achieve success for our new ventures, the Startup Studio, The Greenhouse, and the Innovation department of the Group.Key Responsibilities: – Collaborate with our Strategy and Intelligence team to find gaps in the market – Get involved in each stage of the ideation process – Lead workshops for problem identification – Lead the solution designing workshops to solve the problem/solution fit, together with the team – Develop the hypothesis and define metrics for success – Sketch out customer journeys in visual scenarios – Build prototypes using low tech tools – Run tests/experiments: fail, learn, iterate, repeat based on data-driven evidence – Create a constant cycle of feedback with an aim to bring the most value to customers with minimal effort – Analyse results and draw the way forward

      What you’ll need to succeed: – Familiarity with lean startup methodologies and practices is a must – Consultant background is a plus – UX skills (wire framing, story boarding, research and user testing) – Good mix of technical, business and UX know-how – Strategic thinker, with execution mindset; a doer Key Traits: – You are passionate about problem solving – You are a fast learner and are not afraid to make mistakes – You are experienced in using different sets of tools and know when and how to use them – You are able to execute at speed while keeping the big picture in mind – You are excited about learning new things and you are even more passionate about sharing these with others – You have a strong business knowledge and acumen and understand a variety of business practices What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, remote and flexible working policies as well as exclusive employee discounts.

      The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

      By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

      With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

      By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

    • 100 Shares119 Views

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      Technology Consulting – Client Solution Manager | Oracle

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      Employment:

      Full Time

      Technology Consulting – Client Solution Manager for SaudiResponsible for sales of Oracle consulting services. Responsible for selling a sub-set of Consulting solutions and services. Drive gathering and reuse of IP in positioning Consulting solutions. Contributes to the achievement of a solution/business unit target. Has a good understanding of the relevant market.. Recognized senior solution expert internally and externally. Provides detailed expertise in creating technical solutions for specified needs and for creating cross-solutions where needed. Drive key strategic sales programs and initiatives in alignment with Licensee sales. Lead strategic account planning for major accounts where in depth knowledge of a solution set, including competitive offerings affect the long term objectives and strategy.

      12 plus years of relevant field sales experience. Able to develop strong internal relationships. Able to network and develop strong business relationships with customers such that they turn to Oracle for their resource needs. Able to generate leads and submit proposals to the client utilizing a broad knowledge of Oracle service offerings. Able to generate consulting services and nurture and close the transaction. Viewed as an expert in the field. Recognized authority and leading contributor in immediate business area/function. Work is non routine and very complex, involving the application of advanced technical/ business skills. Bachelors degree preferred. As part of Oracle’s employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

      Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

      Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

      More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

    • 113 Shares179 Views

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      Quality Assurance Tester – Level e-Commerce | Chalhoub Group

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      Employment:

      Full Time

      Who we are We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere. To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together. What you will be doing – Interpret, build upon, and comply with company quality assurance standards – Carefully maintain a complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions – Document quality assurance activities with internal reporting and audits – Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all e-com channels – Identify gaps in delivery and highlight them to colleagues – Pursue continuing education on new solutions, technology, and skills – End to End ownership of QA processes and deliverables – Lead troubleshooting of reported issues Daily and Monthly Responsibilities – Plan, execute and oversee inspection and testing of incoming and outgoing products to confirm quality conformance to specifications and quality deliverables – Assist businesses in tracking, documenting, and reporting quality levels when testing delivery features and products – Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements – Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints – Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development – Provide training and support to quality assurance team on systems, policies, procedures, and core processes

      What you’ll need to succeed – Bachelor’s degree – Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor – Superb computer competence, including database management – Knowledge of quality assurance terminology, methods, and tools – Analytical, problem-solving, and decision-making skills – Demonstrated knowledge of testing best practices, version control practices and defect management practice Preferred Qualifications – Understanding of Agile/Scrum methodology and how QA functions within it – Magento or other e-com platforms – Native apps testing – Arabic native speaker is a big plus What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

      The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

      By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

      With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

      By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

    • 113 Shares119 Views

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      Senior Technical Analyst (Retail Store Operations) | Chalhoub Group

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      Employment:

      Full Time

      Who we are Chalhoub is the leading luxury retailer in the Middle East. With more than 700 stores, 300 brands, and 60 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth, we are looking to develop a world class digital capability. Building on our strong data foundations, we are looking to create an agile and truly customer-centric organisation to deliver significant growth. We are looking for top talent to join us on this journey. The role We are looking for a Senior Technical Analyst to be part of our Retail Store Operations Team. You will build, support, troubleshoot, maintain and use SharePoint applications, and custom.net integrations for our Retail Stores.What you’ll be doing: – Build custom applications hosted on top of SharePoint on premises – Support current SharePoint solutions, installing and deploy Packages. – Troubleshoot user defects and incidents, communicate with business users to understand issues, and implement the right tested solution. – Maintain custom SQL databases as well as ensure Databases are healthy and backups are available. – Maintain source code with proper comments and labels. – Managing SharePoint Online websites, granting access if needed and monitoring SP Farms. – Build workflows and master pages using SharePoint designer – Use SharePoint framework SPFX to create custom code for SharePoint online – Support current running integrations (HRIS to Active directory…etc)

      What you’ll need to succeed Proficiency in:- SharePoint 2013 or above – SharePoint online – C# and ASP.NET – SQL Server – Rest API – jQuery – CSS – Powershell What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

      The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

      By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

      With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

      By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

    • 163 Shares129 Views

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      Senior Processor, Card Operations – UAE National | Commercial Bank of Dubai (CBD)

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      Employment:

      Full Time

      Job Purpose:Responsible for preforming all Card Account ( Debit Card , Credit Card , Pre-Paid Card) Maintenance , Courier Management , Vendor Settlements , Plastic & Stationary Inventory Management , Return Card Handing & Captured card management related functions, of Card Operations unit within Retail Operations through an end-to-end ownership, including all activities handled by Off-shore Partners to process maintenance of cardholder data , vendor settlement are carried out with maximum efficiency & control in accordance with established procedures and that quality service is provided to Bank in accordance with agreed service standards.Principal Accountabilities:- Responsible for managing day to day functions related to new card account on-boarding, card maintenance , vendor settlements performed by offshore team, including custody & reconciliation of blank security plastics, returned undelivered cards, captured cards, courier management , plastic & stationary inventory management , archival of daily files & documents handled at onshore.- Responsible for handling operations functions related to card projects, involving in BRD reviews, preparation of UAT scripts, validating UAT results, whilst ensuring that these activities are carried out with maximum efficiency, security and control in accordance with established procedures and agreed service standards- Maintain stringent security over destruction of returned plastic / managing captured cards in line with the defined policies and procedures.- Deliver efficient and quality services to both internal and external customers that meet or exceed agreed service standards.- Responsible to take the End to End ownership of assigned activities in New Accounts Onboarding, Card Maintenance, Courier management, Vendor settlements and Card inventory management functions and to ensure customer satisfaction at all times.- Resolution of all customer issues / enquiries relating to new accounts, account maintenance, returned undelivered cards, captured cards , vendor payments etc., and channel feedback into process improvements.- Ensure to learn and gain general awareness about the function specific processes and procedures to build up capabilities and ensure preparedness to discharge assigned responsibilities.- Ensure that both internal & external customer complaints / queries are handled promptly and escalate unresolved issues to superiors.- Keep Assistant Manager / Manager, Card Operations advised of material operational / process weakness and non-compliance with controls in the unit.- Advise Assistant Manager / Manager, Card Operations with any process improvements to enhance the efficiency and controls in the unit.- Take active interest to build skills and develop self to hold higher responsibilities- Work closely with Off-shore team to ensure that all operational processes related to card on-boarding, card maintenance are performed in accordance with agreed SLA’s.

      Education and Qualification:- Higher Secondary education / University degree or equivalent qualification- 1-2 years’ experience in Payment Card Domain / Card Operations.

      In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

      By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

      Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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      Manager, Card Operations | Commercial Bank of Dubai (CBD)

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      Employment:

      Full Time

      Job Purpose:Responsible for managing performance & entire operational activities of Card Operations function within Retail Operations through an end-to-end ownership by ensuring that all Operational procedures (On-shore & Off-shore) conform to the Bank’s Controls, Compliance framework, Delegation of Authority, Visa / MasterCard / UAE CB / E-Dirham Operating Regulations and Card Projects are carried out with maximum efficiency, security & control, and that customer satisfaction is provided in accordance with agreed service standards and by managing costs / risks through operational efficienciesPrincipal Accountabilities:- Responsible for managing day to day functions within Card Operations performed at on-shore involving, custody & reconciliation of blank security plastics, updating Operations Risk Database, returned undelivered cards, captured cards, archival of daily files & documents, Card Projects involving preparation & defining of BRD, updating RCSA, writing SOP, liaising with Payment Schemes for operational activities, setting up the required Business parameters in payment scheme portals, defining UAT scripts, validating UAT results, whilst ensuring that these activities are carried out with maximum efficiency, security and control in accordance with established procedures and agreed service standards.- Responsible for developing, maintaining and constantly improving operational health of Card Operations activities through efficiency of operations and existence of adequate controls in accordance with Bank’s standards. – Responsible to take the End to End ownership of Card Operations functions and ensure customer satisfaction is provided at all times.- Manage Acquiring Operation functions covering Merchant Onboarding, Maintenance and Settlement including any new enhancements implemented on a time to time.- Responsible for managing performance of off-shore team through the daily EOD MIS, error rate, daily reconciliation & monthly dashboard and channel feedback on exceptions with corrective measures.- Ensure that all operational procedures conform to Bank’s standard of quality, operational efficiency & controls and stand the test of audit.- Responsible for establishing and monitoring operational performance standards, service standards, and service level agreements (both internal within the bank and external with service providers) for all aspects of operational performance / service delivery within Card Operations to ensure a very high level of customer satisfaction.- Ensure that all facilities within Card Operations are always maintained in good condition in order to eliminate possible downtime.- Work closely with Client Engagement functions and ensure effective complaint management & handle customer complaints when escalated and channel feedback into process improvements.- Responsible for building a control conscious environment, by making reporting staff aware of the key risk / controls / procedures of the operations and letting them “own” their processes.- Responsible to plan and review staffing requirements, in accordance with business plans & volumes. – Responsible to constantly monitor the performance of Card Operations unit staff and counsel, mentor, motivate, guide and train them to ensure that performance is optimized through a high level of staff morale/initiative/development and smart KPIs.

      Education and Qualification:- University degree or equivalent qualification- At least 5 years of experience in managing Card Operations, with thorough knowledge of Card Operations functions, in EMV, Tokenization, Digital Wallet, Interchange Settlement, Chargeback Functions including Visa / MasterCard / E-Dirham Operating regulations and technical workflow of Card Management System.

      In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

      By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

      Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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      SAP Young Professionals Program | SAP Middle East & North Africa

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      Employment:

      Full Time

      SAP Young Professionals Program – Pakistan -2021Requisition ID: 309780Work Area: Education and TrainingExpected Travel: 0 – 10%Career Status: GraduateEmployment Type: Limited Full TimeCareer Level: Entry LevelCOMPANY DESCRIPTION SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures. SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.THE YOUNG PROFESSIONALS PROGRAM The Young Professionals Program is a free initiative delivered by the SAP Training and Development Institute. The program, which lasts for 3 months, is designed to give recent graduates the certifications and soft skills required to begin a career as an SAP Associate Consultant. At the end of the training, SAP TDI will work very closely with the YPP graduates to introduce them to a host of opportunities with SAP customers and partners to work as an SAP Consultant.SAP CONSULTANTS The role of an SAP Consultant can be divided into 2 functions: Functional and Technical. This program will be training Functional Consultants. Functional Consultants work with customers to understand their business requirements and translate them to detailed technology solutions.The Business Senior Consultant facilitates the implementation and support of SAP S/4 HANA and functionalities to enhance the clients’ business functionality and overall performance, while maintaining a high degree of customer satisfaction. The consultant will contribute in blueprinting, design, implementation, operation, optimization, and upgrade phase of a S/4 HANA project, and provide business process as well as functional expertise, and project guidance to our clients to ensure their investment in SAP software and consulting services will make their business the best run business. Consultant is also responsible for maintaining a high degree of customer satisfaction in each of their accounts in addition to growing and developing referenceable customers through their investigation, analysis, consulting, coaching, knowledge transfer, and relationship-building efforts.HOW YOU BENEFIT:- Start your journey to become an SAP Consultant; – Gain globally-recognised associate-level SAP Certifications; – Learn directly from SAP experts; – Experience classroom and workshop-based training in SAP Technologies; – Develop the soft skills needed to prepare you for successful job applications; – Benefit from introductions to job opportunities within the SAP Ecosystem to help secure a position after the training. Please note this program does not guarantee you a job at the end of it.

      WHAT WE REQUIRE FROM A CANDIDATE:- Candidates must have the legal right to work in Pakistan . – Candidates must be currently unemployed or employed in a part time/non-permanent role not related to career aspirations; – Candidates must be educated to at least Bachelor level in a field related to Business Administration / Management Information Systems / Engineering OR Information Technology / Data Science / Computer Science – Candidates will preferably have graduated within the last 3 years with a GPA in the top quartile – proof of this may be requested. – Candidates must have a keen interest in starting an SAP-related career involving travel; – Candidates should be fluent in English, both written and spoken; – The program will commence towards the middle of Mid-December and full-time availability from 9am – 6pm from Monday – Friday throughout the training period is essential. The Program will last for 3 months. – Due to the spread of Coronavirus this training will take place online in a virtual live classroom format. Please ensure you have strong enough internet at home to be able to participate in this program.Please share an English version of your resume while applying for this program.WHAT YOU GET FROM US Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now . SAP’S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team.

      Headquartered in Walldorf, Germany, SAP is the world’s largest business software company with more than 51,500 employees at sales and development locations in more than 50 countries worldwide.

      Our global development approach focuses on distributing development across the world in strategically important markets. A global network of SAP Labs spanning Bulgaria, Canada, China, Germany, Hungary, India, Israel, and the United States, enables SAP to operate locally, yet organize globally.

      As the global technology research unit of SAP, SAP Research significantly contributes to SAP’s product portfolio and extends SAP’s leading position by identifying and shaping emerging IT trends through applied research and corporate venturing. SAP Research has highly skilled teams in 11 research centers worldwide. More

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      Junior Stock Management Associate | Azadea Group

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      Employment:

      Full Time

      The Junior Stock Management Associate – Azadea Business Services is responsible for conducting transactional stock management activities to deliver an effective and efficient end to end service to the Group.- Process transactions according to stated procedures so that all transactions are recorded and controlled in a timely and accurate manner, plus follow up with the concerned parties to solve the anomalies where existing.- Review and validate all stock management transactions as well as provide the needed support and follow up on pending transactions to ensure timely posting and up to date stock levels.- Receive, process and execute requests to ensure they are properly handled in a timely manner and in accordance to set business requirements.- Ensure high level of customer service is delivered and maintained and that internal customers are satisfied by meeting all internal SLAs and by following up on requests in a timely manner.

      Qualifications- Bachelor’s Degree in Business Administration- 0 years of experience- Proficiency in MS Office- Fluency in English

      Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates. More