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      Business Designer – The Greenhouse Startup Studio | Chalhoub Group

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      Employment:

      Full Time

      Who we are We are a startup studio building what the world needs next. We aim to achieve it by experimenting rapidly, uniting bold founders, and investing in the unpredictable. We’re hackers, persistently discovering how to create things people desire. We sit in the Greenhouse, our Innovation hub, housing our Retail Tech Accelerator Program, our Incubation Program, and our Startup Studio. It’s a space dedicated for using lean startups methodologies with an aim to create a bullet proof future for the Group through new business models, categories, markets, and foster a culture of entrepreneurship across the organisation.We are part of Chalhoub Group, a leading family business in the world of beauty, fashion and lifestyle for over 65 years. We are certified #GreatPlaceToWork with more than 12,000 people, implemented in 14 countries, and over 600 retail stores.What you will be doing Our Business Designer will play a pivotal role as part of our Studio Management Team, by designing, managing, analyzing, and prototyping new business models. Reporting to the Senior Innovation & New Ventures Manager, you will work with an agile and dynamic team, be a change driver and driven to achieve success for our new ventures, the Startup Studio, The Greenhouse, and the Innovation department of the Group.Key Responsibilities: – Collaborate with our Strategy and Intelligence team to find gaps in the market – Get involved in each stage of the ideation process – Lead workshops for problem identification – Lead the solution designing workshops to solve the problem/solution fit, together with the team – Develop the hypothesis and define metrics for success – Sketch out customer journeys in visual scenarios – Build prototypes using low tech tools – Run tests/experiments: fail, learn, iterate, repeat based on data-driven evidence – Create a constant cycle of feedback with an aim to bring the most value to customers with minimal effort – Analyse results and draw the way forward

      What you’ll need to succeed: – Familiarity with lean startup methodologies and practices is a must – Consultant background is a plus – UX skills (wire framing, story boarding, research and user testing) – Good mix of technical, business and UX know-how – Strategic thinker, with execution mindset; a doer Key Traits: – You are passionate about problem solving – You are a fast learner and are not afraid to make mistakes – You are experienced in using different sets of tools and know when and how to use them – You are able to execute at speed while keeping the big picture in mind – You are excited about learning new things and you are even more passionate about sharing these with others – You have a strong business knowledge and acumen and understand a variety of business practices What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, remote and flexible working policies as well as exclusive employee discounts.

      The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

      By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

      With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

      By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

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      Technology Consulting – Client Solution Manager | Oracle

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      Employment:

      Full Time

      Technology Consulting – Client Solution Manager for SaudiResponsible for sales of Oracle consulting services. Responsible for selling a sub-set of Consulting solutions and services. Drive gathering and reuse of IP in positioning Consulting solutions. Contributes to the achievement of a solution/business unit target. Has a good understanding of the relevant market.. Recognized senior solution expert internally and externally. Provides detailed expertise in creating technical solutions for specified needs and for creating cross-solutions where needed. Drive key strategic sales programs and initiatives in alignment with Licensee sales. Lead strategic account planning for major accounts where in depth knowledge of a solution set, including competitive offerings affect the long term objectives and strategy.

      12 plus years of relevant field sales experience. Able to develop strong internal relationships. Able to network and develop strong business relationships with customers such that they turn to Oracle for their resource needs. Able to generate leads and submit proposals to the client utilizing a broad knowledge of Oracle service offerings. Able to generate consulting services and nurture and close the transaction. Viewed as an expert in the field. Recognized authority and leading contributor in immediate business area/function. Work is non routine and very complex, involving the application of advanced technical/ business skills. Bachelors degree preferred. As part of Oracle’s employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

      Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

      Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

      More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

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      Quality Assurance Tester – Level e-Commerce | Chalhoub Group

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      Employment:

      Full Time

      Who we are We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere. To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together. What you will be doing – Interpret, build upon, and comply with company quality assurance standards – Carefully maintain a complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions – Document quality assurance activities with internal reporting and audits – Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all e-com channels – Identify gaps in delivery and highlight them to colleagues – Pursue continuing education on new solutions, technology, and skills – End to End ownership of QA processes and deliverables – Lead troubleshooting of reported issues Daily and Monthly Responsibilities – Plan, execute and oversee inspection and testing of incoming and outgoing products to confirm quality conformance to specifications and quality deliverables – Assist businesses in tracking, documenting, and reporting quality levels when testing delivery features and products – Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements – Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints – Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development – Provide training and support to quality assurance team on systems, policies, procedures, and core processes

      What you’ll need to succeed – Bachelor’s degree – Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor – Superb computer competence, including database management – Knowledge of quality assurance terminology, methods, and tools – Analytical, problem-solving, and decision-making skills – Demonstrated knowledge of testing best practices, version control practices and defect management practice Preferred Qualifications – Understanding of Agile/Scrum methodology and how QA functions within it – Magento or other e-com platforms – Native apps testing – Arabic native speaker is a big plus What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

      The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

      By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

      With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

      By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

    • 113 Shares119 Views

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      Senior Technical Analyst (Retail Store Operations) | Chalhoub Group

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      Employment:

      Full Time

      Who we are Chalhoub is the leading luxury retailer in the Middle East. With more than 700 stores, 300 brands, and 60 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth, we are looking to develop a world class digital capability. Building on our strong data foundations, we are looking to create an agile and truly customer-centric organisation to deliver significant growth. We are looking for top talent to join us on this journey. The role We are looking for a Senior Technical Analyst to be part of our Retail Store Operations Team. You will build, support, troubleshoot, maintain and use SharePoint applications, and custom.net integrations for our Retail Stores.What you’ll be doing: – Build custom applications hosted on top of SharePoint on premises – Support current SharePoint solutions, installing and deploy Packages. – Troubleshoot user defects and incidents, communicate with business users to understand issues, and implement the right tested solution. – Maintain custom SQL databases as well as ensure Databases are healthy and backups are available. – Maintain source code with proper comments and labels. – Managing SharePoint Online websites, granting access if needed and monitoring SP Farms. – Build workflows and master pages using SharePoint designer – Use SharePoint framework SPFX to create custom code for SharePoint online – Support current running integrations (HRIS to Active directory…etc)

      What you’ll need to succeed Proficiency in:- SharePoint 2013 or above – SharePoint online – C# and ASP.NET – SQL Server – Rest API – jQuery – CSS – Powershell What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

      The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

      By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

      With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

      By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

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      PwC Academy – Internal Audit SME – Trainer | PricewaterhouseCoopers

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      Employment:

      Full Time

      Line of ServiceAssuranceIndustry/SectorNot ApplicableSpecialismAssuranceManagement LevelManagerJob Description & SummaryA career within Internal Audit services, will provide you with an opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders. We focus on helping organisations look deeper and see further considering areas like culture and behaviours to help improve and embed controls. In short, we seek to address the right risks and ultimately add value to their organisation.- Responsibility and accountability for his area of the business (ERM/IA Training Programmes), ensuring that the financial targets are met through the contribution of attendance at client meetings, proposal input, new product innovation, input into marketing collateral, website text, quality monitoring and innovation to provide the business generation team with conversation openers.  – Collaborate with management to identify Academy training needs for ERM/IA training programmes. – Work closely with the resourcing team to build a pool of trusted SMEs who can deliver within his areas of expertise and train them to ensure consistency of quality delivered to clients in accordance to PwC Academy Training Methodology and Gamified Learning Strategy. – Deliver appropriate training sessions related to areas of expertise (open & corporate) to reduce sourcing external trainers. – Develop/review course content in accordance with agreed course objectives – Oversee and direct seminars, workshops, individual training sessions, and lectures. – Prepare hard copy training materials such as module summaries, handouts, worksheets, videos, and presentations. – Train and guide new trainers within his expertise. – Attend client meetings & catch ups when necessary  – Conduct evaluations to identify areas of improvement within the IA/ERM programmes offered

      Travel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?YesGovernment Clearance Required?No

      PwC firms help organizations and individuals to create the value they’re looking for.

      We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

      In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

      We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

      PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

      PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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      Human Capital – Data and Digital Support Associate | PricewaterhouseCoopers

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      Employment:

      Full Time

      Human Capital – Data and Digital Support Associate – JordanLine of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Human Capital (HC)Management LevelAssociateJob Description & SummaryA career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.Our Human Resources teams support initiatives and programmes including, customer support, business operations, data and analytics, technology systems, recruitment services and on-boarding, workforce mobility, contingent workforce, and people and programmes support.ResponsibilitiesWork as part of a team of problem solvers helping our firm solve complex business issues from strategy to execution. You will be part of the dedicated HC Digital Team that handles specific responsibilities such as:Data- Managing and manipulating HC data- Working with complex reports and queries to identify and find needed results- Build with tools such as Alteryx and Power BI dashboards and monitoring/control viewsCustomer- Act as a reference for enquiries related to HR Digital Systems – Investigate and solve functional and business process related to HC platforms – Support PwC employees with their queries and usage of key systems such as Workday HRMSProcesses – Support the HR digital projects and systems implementation and integration – Handle systems and support tickets for HC systems – Handle mass data uploads requests on Workday

      Role Requirements:Education – Bachelor’s Degree in Management of Information Systems, Computer Science or equivalent Language – Fluency in spoken and written English, proficiency in Arabic is an advantage Overall Experience – 0 – 2 years of relevant experience in related fields such as data analytics, management of information or applications, HC digital, etc Specific Experience – Advanced skills with Alteryx, Power BI, Excel and ability to do complex work – Experience working applications and complex systems environments – Good understanding of the HC related systems is a plus Required SkillsData Manipulation, Microsoft Excel, Problem SolvingOptional SkillsAlteryx, Analysis Reports, WorkdayDesired Languages (If blank, desired languages not specified) EnglishTravel RequirementsUp to 20%Available for Work Visa Sponsorship?NoGovernment Clearance Required?No

      PwC firms help organizations and individuals to create the value they’re looking for.

      We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

      In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

      We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

      PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

      PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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      Senior Processor, Card Operations – UAE National | Commercial Bank of Dubai (CBD)

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      Employment:

      Full Time

      Job Purpose:Responsible for preforming all Card Account ( Debit Card , Credit Card , Pre-Paid Card) Maintenance , Courier Management , Vendor Settlements , Plastic & Stationary Inventory Management , Return Card Handing & Captured card management related functions, of Card Operations unit within Retail Operations through an end-to-end ownership, including all activities handled by Off-shore Partners to process maintenance of cardholder data , vendor settlement are carried out with maximum efficiency & control in accordance with established procedures and that quality service is provided to Bank in accordance with agreed service standards.Principal Accountabilities:- Responsible for managing day to day functions related to new card account on-boarding, card maintenance , vendor settlements performed by offshore team, including custody & reconciliation of blank security plastics, returned undelivered cards, captured cards, courier management , plastic & stationary inventory management , archival of daily files & documents handled at onshore.- Responsible for handling operations functions related to card projects, involving in BRD reviews, preparation of UAT scripts, validating UAT results, whilst ensuring that these activities are carried out with maximum efficiency, security and control in accordance with established procedures and agreed service standards- Maintain stringent security over destruction of returned plastic / managing captured cards in line with the defined policies and procedures.- Deliver efficient and quality services to both internal and external customers that meet or exceed agreed service standards.- Responsible to take the End to End ownership of assigned activities in New Accounts Onboarding, Card Maintenance, Courier management, Vendor settlements and Card inventory management functions and to ensure customer satisfaction at all times.- Resolution of all customer issues / enquiries relating to new accounts, account maintenance, returned undelivered cards, captured cards , vendor payments etc., and channel feedback into process improvements.- Ensure to learn and gain general awareness about the function specific processes and procedures to build up capabilities and ensure preparedness to discharge assigned responsibilities.- Ensure that both internal & external customer complaints / queries are handled promptly and escalate unresolved issues to superiors.- Keep Assistant Manager / Manager, Card Operations advised of material operational / process weakness and non-compliance with controls in the unit.- Advise Assistant Manager / Manager, Card Operations with any process improvements to enhance the efficiency and controls in the unit.- Take active interest to build skills and develop self to hold higher responsibilities- Work closely with Off-shore team to ensure that all operational processes related to card on-boarding, card maintenance are performed in accordance with agreed SLA’s.

      Education and Qualification:- Higher Secondary education / University degree or equivalent qualification- 1-2 years’ experience in Payment Card Domain / Card Operations.

      In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

      By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

      Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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      Tax – Tax Digital Services – Senior Business Analyst | PricewaterhouseCoopers

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      Employment:

      Full Time

      Tax – Tax Digital Services – Senior Business Analyst – RiyadhLine of ServiceTaxIndustry/SectorNot ApplicableSpecialismGeneral Tax ConsultingManagement LevelSenior AssociateJob Description & SummaryA career within Tax Technology services, will provide you with the opportunity to work directly with senior Information Technology professionals within PwC, as well as with our clients, in order to provide specialised assistance to troubleshoot and resolve issues surrounding the technical application aspects of our tax technology solutions.Our team is responsible for acting as the direct liaison with information technology professionals at PwC and our clients by providing specialised assistance to troubleshoot and resolve issues with our tax technology solutions. You’ll focus on utilising proprietary web applications and managing technology support.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Use feedback and reflection to develop self awareness, personal strengths and address development areas.- Delegate to others to provide stretch opportunities and coach to help deliver results.- Develop new ideas and propose innovative solutions to problems.- Use a broad range of tools and techniques to extract insights from current trends in the business area.- Review your work and that of others for quality, accuracy and relevance.- Able to read situations and modify behavior to build quality, diverse relationships. – Uphold the firm’s code of ethics and business conduct.

      Requirements: – Holding Management Information System Bachelor’s or an equivalent.- English fluency is a must.- 2.5 – 3+ years of experience.- ERP Oracle or SAP, Alteryx, PowerBI, Google Technologies, Tableau, Python, SQL , or Uipath. – PMP, PMI-ACP, PSM or an equivalent certification is a plus. – Knowledge of VAT practice in KSA is a plus.

      PwC firms help organizations and individuals to create the value they’re looking for.

      We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

      In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

      We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

      PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

      PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More