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    Business Designer – The Greenhouse Startup Studio | Chalhoub Group

    Employment:

    Full Time

    Who we are We are a startup studio building what the world needs next. We aim to achieve it by experimenting rapidly, uniting bold founders, and investing in the unpredictable. We’re hackers, persistently discovering how to create things people desire. We sit in the Greenhouse, our Innovation hub, housing our Retail Tech Accelerator Program, our Incubation Program, and our Startup Studio. It’s a space dedicated for using lean startups methodologies with an aim to create a bullet proof future for the Group through new business models, categories, markets, and foster a culture of entrepreneurship across the organisation.We are part of Chalhoub Group, a leading family business in the world of beauty, fashion and lifestyle for over 65 years. We are certified #GreatPlaceToWork with more than 12,000 people, implemented in 14 countries, and over 600 retail stores.What you will be doing Our Business Designer will play a pivotal role as part of our Studio Management Team, by designing, managing, analyzing, and prototyping new business models. Reporting to the Senior Innovation & New Ventures Manager, you will work with an agile and dynamic team, be a change driver and driven to achieve success for our new ventures, the Startup Studio, The Greenhouse, and the Innovation department of the Group.Key Responsibilities: – Collaborate with our Strategy and Intelligence team to find gaps in the market – Get involved in each stage of the ideation process – Lead workshops for problem identification – Lead the solution designing workshops to solve the problem/solution fit, together with the team – Develop the hypothesis and define metrics for success – Sketch out customer journeys in visual scenarios – Build prototypes using low tech tools – Run tests/experiments: fail, learn, iterate, repeat based on data-driven evidence – Create a constant cycle of feedback with an aim to bring the most value to customers with minimal effort – Analyse results and draw the way forward

    What you’ll need to succeed: – Familiarity with lean startup methodologies and practices is a must – Consultant background is a plus – UX skills (wire framing, story boarding, research and user testing) – Good mix of technical, business and UX know-how – Strategic thinker, with execution mindset; a doer Key Traits: – You are passionate about problem solving – You are a fast learner and are not afraid to make mistakes – You are experienced in using different sets of tools and know when and how to use them – You are able to execute at speed while keeping the big picture in mind – You are excited about learning new things and you are even more passionate about sharing these with others – You have a strong business knowledge and acumen and understand a variety of business practices What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, remote and flexible working policies as well as exclusive employee discounts.

    The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

    By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

    With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

    By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

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    Technology Consulting – Client Solution Manager | Oracle

    Employment:

    Full Time

    Technology Consulting – Client Solution Manager for SaudiResponsible for sales of Oracle consulting services. Responsible for selling a sub-set of Consulting solutions and services. Drive gathering and reuse of IP in positioning Consulting solutions. Contributes to the achievement of a solution/business unit target. Has a good understanding of the relevant market.. Recognized senior solution expert internally and externally. Provides detailed expertise in creating technical solutions for specified needs and for creating cross-solutions where needed. Drive key strategic sales programs and initiatives in alignment with Licensee sales. Lead strategic account planning for major accounts where in depth knowledge of a solution set, including competitive offerings affect the long term objectives and strategy.

    12 plus years of relevant field sales experience. Able to develop strong internal relationships. Able to network and develop strong business relationships with customers such that they turn to Oracle for their resource needs. Able to generate leads and submit proposals to the client utilizing a broad knowledge of Oracle service offerings. Able to generate consulting services and nurture and close the transaction. Viewed as an expert in the field. Recognized authority and leading contributor in immediate business area/function. Work is non routine and very complex, involving the application of advanced technical/ business skills. Bachelors degree preferred. As part of Oracle’s employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

    Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

    Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

    More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

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    Quality Assurance Tester – Level e-Commerce | Chalhoub Group

    Employment:

    Full Time

    Who we are We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere. To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together. What you will be doing – Interpret, build upon, and comply with company quality assurance standards – Carefully maintain a complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions – Document quality assurance activities with internal reporting and audits – Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all e-com channels – Identify gaps in delivery and highlight them to colleagues – Pursue continuing education on new solutions, technology, and skills – End to End ownership of QA processes and deliverables – Lead troubleshooting of reported issues Daily and Monthly Responsibilities – Plan, execute and oversee inspection and testing of incoming and outgoing products to confirm quality conformance to specifications and quality deliverables – Assist businesses in tracking, documenting, and reporting quality levels when testing delivery features and products – Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements – Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints – Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development – Provide training and support to quality assurance team on systems, policies, procedures, and core processes

    What you’ll need to succeed – Bachelor’s degree – Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor – Superb computer competence, including database management – Knowledge of quality assurance terminology, methods, and tools – Analytical, problem-solving, and decision-making skills – Demonstrated knowledge of testing best practices, version control practices and defect management practice Preferred Qualifications – Understanding of Agile/Scrum methodology and how QA functions within it – Magento or other e-com platforms – Native apps testing – Arabic native speaker is a big plus What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

    The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

    By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

    With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

    By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

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    Senior Technical Analyst (Retail Store Operations) | Chalhoub Group

    Employment:

    Full Time

    Who we are Chalhoub is the leading luxury retailer in the Middle East. With more than 700 stores, 300 brands, and 60 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth, we are looking to develop a world class digital capability. Building on our strong data foundations, we are looking to create an agile and truly customer-centric organisation to deliver significant growth. We are looking for top talent to join us on this journey. The role We are looking for a Senior Technical Analyst to be part of our Retail Store Operations Team. You will build, support, troubleshoot, maintain and use SharePoint applications, and custom.net integrations for our Retail Stores.What you’ll be doing: – Build custom applications hosted on top of SharePoint on premises – Support current SharePoint solutions, installing and deploy Packages. – Troubleshoot user defects and incidents, communicate with business users to understand issues, and implement the right tested solution. – Maintain custom SQL databases as well as ensure Databases are healthy and backups are available. – Maintain source code with proper comments and labels. – Managing SharePoint Online websites, granting access if needed and monitoring SP Farms. – Build workflows and master pages using SharePoint designer – Use SharePoint framework SPFX to create custom code for SharePoint online – Support current running integrations (HRIS to Active directory…etc)

    What you’ll need to succeed Proficiency in:- SharePoint 2013 or above – SharePoint online – C# and ASP.NET – SQL Server – Rest API – jQuery – CSS – Powershell What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

    The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

    By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

    With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

    By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

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    Specialist, Inventory Control & Optimization | Ooredoo Group

    Employment:

    Full Time

    Specialist, Inventory Control & Optimization / Phono Subsidiary of Ooredoo KuwaitThe Company: Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it’s a team that you can be part of.Ooredoo’s future is bright, and you can be part of our ongoing success.The Role: – Responsible to manage a robust sales order & logistics management for products, devices & merchandising items. Key Accountabilities and Activities: – Manage efficient sales orders management for tradable inventory. – Provide forecast short term and long term for stock requirement based on market intelligence and analysing trends, collate forecast from all channels, align with marketing forecast. – Responsible to ensure that all channels and sales touch points have optimum stock of items that are relevant to that location. – Responsible for overall management of all PRs and related payments. – Ensure that all inventory policies are adhered to by all staff in the Sales Division . – Provide smart delivery schedule for different inventory items to ensure minimum aging of stock. – Co-ordinate with P&L, Finance, Vendors to fulfil pre and post purchase activities. – Manage an optimum stock in the Sales Stores and conduct regular audits to produce reconciliation report for sales management. – Manage the product wise pre-activation schedule by co-ordinating with other departments. – Co-ordinate with Finance and Technology for creation of new items and locations. – Liaise with Store Managers to gather stock audit status and produce reconciliation reports for sales management. – Responsible to manage an effective consignment stock process and rotation of stock – Responsible for Consignment stock ordering, allocation, returns – Responsible for controlling of ageing stocks and returns. – Manage stock levels of Marketing collaterals across sales channels and other touch points – Collaborate with point of sale outlets and Sales Managers and support marketing / promotional events – Coordinate with in-store staff, in order to manage and monitor the display appearance. – Forecast collateral requirements and co-ordinate with Marketing to ensure timely delivery of collaterals Manage efficient After Sales support for devices and Manage the After sales process – Support Helpdesk for the devices/Sims replacements and report the same to the manager regularly. – Maintain the Warranty pool stocks in order to support the devices after sales service. – Co-ordinate with vendor and P&L for the devices warranty replacements and support cycle. – Maintain the Warranty pool stocks in order to support the Went after sales service. – Sales Returns for refund and faulty devices – Provide efficient and quality after sales support to support the all channels. – Produce reconciliation reports for sales management. To prepare all necessary MIS reports from various systems. – Process the Employee services such as internal/employee lines, Mobile benefits etc.; – Issue of Testing Materials for various Testing across organizations – Meet and discuss the activation techniques in terms of new Rataplan’s and services. – Keep a track of all temporary lines by the coordination of BI reports. – Follow-up with departments for the temporary Lines deactivation or extension. – Coordinate with RA and departments for the Quarterly Test lines waivers and bulk disconnection. – Assist in returns of used device and liquidate thru employee promotions.

    Qualifications: – Bachelor Degree in Business or science Other Information: – Sales or merchandising experience in a related industry. – Fluent verbal/written communication in both Arabic and English. – Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities – MS Office – General knowledge of telecommunications products and services – Good command of using operational systems like BSCS, RAS, Oracle, Flash and SQL.

    We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

    Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012. More

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    PwC Academy – Finance Trainer/SME – SA | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceAssuranceIndustry/SectorNot ApplicableSpecialismAssuranceManagement LevelSenior AssociateJob Description & SummaryResponsibility and accountability for his area of the business (Finance, IFRS, CMA & CFA Training Programmes), ensuring that the financial targets are met through the contribution of attendance at client meetings, proposal input, new product innovation, input into marketing collateral, website text, quality monitoring and innovation to provide the business generation team with conversation openers.- Work closely with the resourcing team to build a pool of trusted SMEs who can deliver within his areas of expertise and train them to ensure consistency of quality delivered to clients in accordance with PwC Academy Training Methodology and Gamified Learning Strategy.- Deliver appropriate training sessions related to areas of expertise (open & corporate) to reduce sourcing external trainers.- Develop/review course content in accordance with agreed course objectives- Oversee and direct seminars, workshops, individual training sessions, and lectures.- Prepare hard copy training materials such as module summaries, handouts, worksheets, videos, and presentations.- Train and guide new trainers within his expertise.- Attend client meetings & catch ups when necessary- Conduct evaluations to identify areas of improvement within the Finance, IFRS programmes offered

    – Bilingual Arabic and English is preferred- Experience in providing professional training in his area of expertise for at least 3-5 years- Practical experience in Finance/IFRS implementation- Should have relevant professional qualification/certification/credentials based on his field (e.g. CMA/CFA/CPA)- Experience in the KSA market and public sector would be a plus- High level of technical proficiency and computer literacy particularly with Powerpoint, Excel and Word- Excellent spoken and written English skills- Excellent communication and presentation skills- Flexibility in working hours (evenings and weekends)- Pleasant, dynamic and proactive individual with ability to take ownership- Ability to develop and manage good relations with internal and external stakeholders- Ability to work well in a team as well as independentlyTravel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?YesGovernment Clearance Required?No

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Travel Support – Hotel Bookings Associate (3 Months Fixed Term) | PricewaterhouseCoopers

    Employment:

    Full Time

    Office Management – Travel Support – Hotel Bookings Associate (3 Months Fixed Term)Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Internal Firm Services – OtherManagement LevelAssociateJob Description & SummaryThe Travel Support Team sits within the Operations team and is responsible for the implementation/administration of travel activities. The Travel Support Team is responsible for setting, monitoring and continuously improving the firm’s transportation processes but predominantly focusing on the day to day hotel bookings for transient and project travellers.The Travel Support manages all day to day activities around visa requirements and hotel reservations.Financial- Supports day to day activities in light of the travel expense and travel approval principles, ensuring accurate reflection within the Travel Management System for all staff – Drives and supports a culture of long-term saving on travel costs – Tracking and upwards reporting of all savings made within the hotel travel team  – Works with Travel Operations and Procurement Leads to drive cost efficiencies in processes – Ensures payments are made for all hotel bookings in accordance with the firm’s travel requirements and accurately billed to PwC legal entities Customer- Responsible for day to day booking and delivery of hotel and visa activities including online and offline and out of policy bookings and approvals  – Provides first level response on hotel queries and escalates complex requests to the Travel Operations Lead  – Monitors external service provision by vendors and flags service issues to the Travel Operations Lead as appropriate – Completes reviews and audits  rates displayed within the firm’s online booking system (KDS) and highlights errors or anomalies to the Travel Operations Lead as appropriate – Works flexibility to accommodate peak times of travel e.g. busy season and graduate induction travel times  Internal Process- Support reviews and recommendations to optimise travel spend including: – Hotel pricing alignment with market  – Travel patterns – Additional tasks as assigned by Travel Operations or Hotel Project Lead – Promotes and enforces compliance of the firm’s travel booking processes and procedures Learning & Growth- Adhere to policies and procedures  – Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

    Education- Bachelor’s Degree Language- Fluency in English required, proficiency in Arabic is an advantage Overall Experience- 3+ years of overall experience Specific Experience- Experience in travel management agency and/or call center Knowledge and Skills- Strong customer service orientation – Organisation, thoroughness, eye for detail, time management skills and proactivity – Strong verbal and written communication skills – Good knowledge in computer skills and managing databases – Ethical Conduct Travel Requirements0%Available for Work Visa Sponsorship?NoGovernment Clearance Required?No

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    PwC Academy – Arabic Translator / Proposal Support Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceAssuranceIndustry/SectorSpecialismAssuranceManagement LevelAssociateJob Description & SummaryPwC’s Academy is looking for a candidate for the role of Proposal Support Administrator for the Lebanon office. The Proposal Support Administrator will assist in proposal and materials development including proposals database management.The Proposal Support Administrator will work closely with the Senior Manager – Business Development and perform a wide variety of business support and content management activities.Our Proposals Development team supports PwC’s consulting teams in marketing and sales proposals. You’ll support the writing and editing process for proposals, thought leadership initiatives, sector specific leadership agendas and other marketing initiatives.Develop proposals:- Maintain a database for the all old and new proposals and for the following documents: client needs analysis, proposal control process and project management financial- Assist in development of any proposals- Assist in obtaining the outlines for the proposals- Assist in obtaining necessary information from trainer for inclusion in proposal- Assist in formatting documents and branding- Assist in the analysis of new RFP’s and development of first draft proposal docs- Assist in preparation of letters of engagement- Assist in preparation of agreements with clients- Assist in preparation of proposal templates both in English and Arabic- Maintenance of client database- Maintenance of proposals database by cataloging successful and unsuccessful proposals- Cross reference content of materials to open course and client specific content to allow easy search and retrieval of historical course materials and proposal content

    Additional Job Description- Experience in the professional training services preferred.Specific technical expertise: – High level of technical proficiency and computer literacy particularly with Powerpoint, Word and Excel- Excellent spoken and written Arabic Skills- Excellent business writing skills- Excellent organizational and administrative skills- Ability to work well in a team as well as independently- Flexibility in working hours (evenings, weekends as and when required)Travel Requirements0%Available for Work Visa Sponsorship?YesGovernment Clearance Required?Yes

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More