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      Retail Banking CRM Manager | Halian

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      Employment:

      Full Time

      Our ClientHalian are partnered with a leading banking and financial services corporation who are undertaking major digital transformation initiatives and require an experienced Technology Manager with CRM and Customer Experience exposure within a Banking Institution.Your Responsibilities• You will be expected to contribute enhancements and support functions for MS CRM application including related development life cycle from front end to backend integration and support for existing API services, DevOps infrastructure that supports continuous deployment.• You will work in a cross-functional team with the Product Owner, Designers, Engineers and Platform owners to co-develop the digital products• Conduct system analysis and development in response to user requirements, project involvement or changing technologies.• Design and develop information technology solutions making specific determinations about system performance.• Prepare/verify production transfer documentation.• Monitor applications to ensure adequate system resources to process at production standards.• Follow up and coordinate with internal teams for SIT, UAT support and Production Rollout.• Perform root cause analysis (RCA) arising from production system disruption and gather required information and logs from the system for investigation.• Deploy bug fixes in test environment and perform SIT.• Get the fix tested by users and take appropriate actions to move the change in Production.• Coordinate with DBA for re-indexing activities as per the system DB requirements.• Coordinate with associated teams for Security/OS/DB patches in development environment

      Your Qualifications• 8-10 Years experience in experience with product designing and implementation.• Strong technical knowledge in MSCRM application area.• Should have production support experience• Moderate to strong banking domain• Ability to get the work done from team and vendor within SLA• Ability to review, understand and improve program code and system documentation.• Good verbal and written communication including ability to prepare system documentation.• Ability to complete all phases of software development life cycle including analysis, design, functionality, testing and support.• Computer Science degree or equivalent Qualification

      Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.

      The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.

      We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.

      Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service. More

    • 50 Shares169 Views

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      Cloud Consultant | Halian

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      Employment:

      Full Time

      • Working closely with sales teams to design cloud solutions.• Act as technical lead on projects• Maintenance, configuring, and operating cloud components.• Educate our clients customers on the value proposition• Work closely with project delivery team• Proficiency in assessing options (risk, performance, cost)• Build and maintain strong relationships with partners (vendors, ISVs, PaaS/SaaS)• Demonstrable understanding of modern solutions to cloud computing.

      • 7 years’ experience in cloud presales• Strong verbal and written communication skills• Ability to think strategically about business / product, technical challenges.• Strong background in cloud computing – AWS preferred• Experienced in capturing client requirements RFX• Hands on Approach to pre sales• Appreciation for microservice architecture (containerisation / orchestration etc.)

      Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.

      The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.

      We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.

      Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service. More

    • 113 Shares129 Views

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      Senior HR Specialist – Saudi National | Michael Page

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      Employment:

      Full Time

      A world-leading professional services company is seeking an HR Specialist to work with the KSA and UAE team on HR operations for the Saudi team.Client DetailsA global brand with a large footprint in the Kingdom.Description* Lead onboarding procedures for all employees including Saudis and expats* Handle all immigration administration and government relations* Provide day to day support in employee relations, answering questions and queries from employees* Handle mobility of employees in and out of the Kingdom* Be on hand to provide HR admin support as requiredJob Offer* Salary AED 22-24,000 total per month* Good career path in a global business* Bonus * Live and work in Riyadh

      * 3-5 years experience in an HR admin role* MUST be Saudi National * Will have extensive experience with government relations and immigration, comfortable visiting immigration offices * Bachelor degree and a CIPD would be desirable

      Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

      The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

      Finance & Accounting
      Banking & Financial Services
      Procurement
      Property & Construction
      Engineering & Supply Chain
      Oil & Gas Technical and Engineering
      Human Resources
      Sales
      Marketing
      Technology
      Secretarial
      Executive Search
      Legal

      The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

    • 125 Shares99 Views

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      Executive Assistant to CEO (Male, Arabic) | Irwin & Dow

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      Employment:

      Full Time

      Executive Assistant to CEO (Male, Arabic speaking candidates)This really is the role for a career committed individual, who has the professionalism and gravitas to advise and assist their boss, strategically and operationally. The position requires the ability and willingness to travel and work outside traditional office hours and to represent the CEO at the highest levels. This role supports a C-Suite executive at the top of their career. A very busy individual managing a global team across many territories and time zones, as the EA you need to remain one step ahead and be proactive, managing a heavy and complex diary and travel schedule and ensuring full briefing before every meeting. You will work closely with other team members, strategic partners and key stakeholders on CEO related tasks and projects and have full awareness of international operations. You will attend meetings and events at key destinations with the CEO and proactively manage time using your expert judgement.There is a very strong administrative element to the role, including writing briefs and speeches, creating complex presentations and managing internal and external communication, as well as tracking and submitting all financial reimbursements. Additionally, research, analysis and project management play a large part in the role, as you will be required to participate in organization-wide projects that require additional support in collection and assimilation of data, feasibility analysis support and you will attend operational, project and program-related meetings, to capture information and ensure appropriate follow through. As well as the corporate operational responsibility, the position also encompasses managing some private administration; supporting family affairs globally, whether it is arranging travel for the children, purchasing a new car or handling personal investments.

      Candidates will be able to demonstrate experience in performing critical support roles for C-Suite in a fast paced, deadline driven environment. A strong commitment to delivering excellence and understanding the importance of anticipating and proactively supporting the CEO’s needs is required. Candidates will speak native Arabic but must be completely fluent in spoken and written English and hold a Bachelors degree from a recognized institution.

      Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.

      Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.

      Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.

      Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates. More

    • 125 Shares199 Views

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      PA / Administrator- Chairman’s Office | International Development Bank (IDB)

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      Employment:

      Full Time

      Attention: Immediate Joining Administrator with hospitality experience, to provide support including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements and other general office duties. Assumes full responsibility for all administrative duties in the Executive Office ensuring professional and timely execution of all tasks.What are we looking for?As administrator, you are responsible for performing the following tasks to the highest standards:• Opens incoming mail, dates stamps, distributes accordingly• Sends outgoing mail both interoffice and outside of the Bank• Routes mail, faxes and other printed matter• Prepares and types correspondence and fairly complex numerical/financial reports as instructed• Prepares correspondence on behalf of the management• Duplicates, copies and distributes and mails materials for the office• Orders and maintains office supplies and equipment• Maintains files and equipment in an orderly and professional manner• Appropriate business use of telephone and voice mail system• Greets internal and external customers in a friendly and professional manner. Announces visitors and/or handles requests, as appropriate• Scrutinizes and handles Guest satisfaction scores/ Guest Assistance on a regular basis• Scrutinizes daily VIP guests• Schedules meetings and records meeting minutes

      • Schedules meetings and records meeting minutes• Two-years similar experience• Arabic speaking preferable • Strong organization skills, multi-task oriented and good time management• Ability to read listen and communicate effectively in English & Arabic and in writing.• Prepare official correspondence on behalf of the managements & board members to both internal and external communications verbally and in writing• Ability to sit for extended periods of time and continuously performs the essential job functions• Ability to effectively deal with internal and external VIP Clients/ Guest, some of whom will require high levels of patience, tact, and diplomacy• Ability to effectively transcribe information from handwritten memos and recordings

      IDB was established in 2011; with a paid-up capital of 250 billion Iraqi dinars, (equivalent to 210 million US dollars) as of today. The bank is one of the leading banks locally and regionally, in offering commercial banking services to corporate and retail customers. The Bank has a competitive edge in its conclusive electronic banking services offering.

      The Bank attained “Issuing and Acquiring” license from both MasterCard and Visa as the first Iraqi Bank to issue all types of electronic cards (debit, credit, pre-paid) from inside Iraq. The Bank today has the largest ATM acquiring network with more than (150) ATMs installed in Iraq in addition to more than (1000) POS. As per the Bank’s Board approved strategy, the ATM network will reach around (300) ATMs and POS will reach (5000) by end of 2019.

      It is noteworthy to mention here that the Bank has received the best rating in Iraq according to the join audit conducted by the Central Bank of Iraq in coordination with Ernst & Young as per the CAMELS rating methodology. More

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      Data Analyst | Air Arabia

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      Employment:

      Full Time

      – Develops, codes, tests and debugs new highly complex software solutions or enhancements to existing software in a maintenance capacity.- Recognized as technical expert by internal and external peers.- Provides direction for entire project or a project team.- Applies advanced skills and concepts to oversee large, complex projects.- May assist in training less experienced software development staff.- Has excellent understanding of business application.- Works with technical staff to understand analytical challenges and resolve them. – Resolves customer complaints with software and responds to suggestions for improvements and enhancements. – May assist/lead in development of software technical documentation. – Designs and codes highly complex applications using routine and/or advanced technology. – May create optimization programs to resolve problems. – May design and build prototype applications.- Demonstrates broad knowledge of technical solutions. – May oversee product development. – Leads design and coding of applications using routine and/or advanced technology.

      – Data Extraction, Transformation, and Loading (ETL)using Talend, SnowFlake, Oracle Data Integrator (ODI) or similar tools such as BODI, Informatica, Data Stage, SSIS, or related technologies- Advanced understanding of relational databases (Teradata, Vertica, Oracle) andHadoop ecosystem (Big Data)- Expertise in theoretical and practical knowledge of data warehousing and data modeling- Expertise in Data Analysis, Data Profiling, and SQL Tuning- Highly skilled in SQL technologies (writing, reviewing, tuning)Proven 10+ years history as aBI/ETL developer working in an enterprise environment – Development experience with any major BI Tool including IBM Cognos, Tableau or similar toolsUse of data architecture and profiling methods to analyze data sources- Excellent problem solving skills, logical process thinking, and end-to-end system concepts- Broad experience with OLAP/OLTP concepts and terminology- Expertise in translating business requirements to project design, development, and execution- Unix scripting

      Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africa’s first and leading low-cost carrier flying to over 100 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier concept in the region and is on a mission to serve all Arab countries and beyond, constantly undergoing aggressive route expansion, taking advantage of its ideally located hubs in the United Arab Emirates, Morocco, Egypt and Jordan. Over the past thirteen years, Air Arabia, through continuous market research and customer feedback, provides a range of value added services to millions of passengers who chose to fly with Air Arabia’s fleet of A320 aircraft. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since. More

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      Manager IT – Data Insights & Digital Analytics | L'Oreal Middle East

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      Employment:

      Full Time

      The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 35 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 78% since 2005.The DNA of L’Oréal is Innovation, and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L’Oréal worldwide to fuel local market innovations. In our quest to win the next billion consumers, we are looking for talented individuals who can lead us on this mission.Would you like to be a part of the adventure?We have a suitable opening in the IT Division for Manager IT -Data Insights & Digital Analytics. You will be part of a multi-functional IT team working closely with business division teams for Brand Management, Digital, Supply Chain, Finance, and others using integrative thinking to seek solutions for tough business problems and driving analytics culture for faster business decision making. As part of your role, you will constantly be exploring new opportunities for business growth and enablement. Your key to success will be your ability to combine soft skills with analytical skills and leverage a creative mindset to convey analytics results in driving actionability with your key business partners across levels and functions.You will also function as a business relationship manager for all IT projects in the Digital Analytics domain. You should have 5-8 years of professional experience with organizations in the CPG/Food & Bev/Manufacturing Industry. The location of the job will be MumbaiJob Responsibilities:• You will effectively manage relationship with business Stakeholders and IT counterparts from Zone and Group.• You will plan, organize, manage, and follow up with internal/external resources to deliver the project/program within the defined standards, budget, deadlines and quality requirements• You will define and monitor the project/program plan, budget, activities, methodologies, project resources and responsibilities allocation (internal/external).• You will partner with business, Data & Analytics team and understand their requests. Prioritize business’s needs and translate business requirements into system solutions.• You will proactively continue to find opportunity to improve development/system implementation process.• You will work proactively and closely with country Data & Analytics team and business representatives to push and adopt usage of Group/Zone standard solution and services.• You will support in driving system enhancements and new system implementations by following the project life cycle management process in partnership with both internal and external teams. Ensures system change management is in place and is thoroughly documented in a timely manner.• You will leverage on proficiency in Data Lake, Google Cloud Platform and Data Analytics to support business needs.Key Deliverables:• Business engagement and stakeholder management• Management of the Data & Analytics portfolio across business divisions – CPD, PPD and Luxe. Prioritization of tech solutions and managing the demand funnel.• Management of IT spends and budgets and definition of tech roadmap• Supervise and guide vendor teams to deliver solutions and maintain a data warehouse platform and BI reporting.• Recommend strategies to ensure governance, performance, and adoption of Data Analytics solutions.

      Key Competencies:• An ability to align, influence stakeholders and build working relationships.• Having a proactive approach, positive mindset, and innovative method of working.• Strong analytical acumen, problem solving skills.• A confident and articulate communicator capable of inspiring strong collaboration• Strong understanding of data integration, modelling and data analytics.• Strong understanding of structured and unstructured information processing• Experience of handling complex system implementations, project lifecycle management practices.• Understanding of emerging digital capabilities in the targeted consumer engagement space and Knowledge of Ecommerce and digital marketing would be preferred.• Knowledge of Data Analytics practices using Google Cloud Platform, Python and Power BI.Key Relationships:• Reports to Senior Manager IT Analytics• Internal Stakeholders – Loreal divisions, IT, sales planning, digital and brand marketing, supply chain, finance, global and zone ecommerce teams• External Stakeholders – IT partner/ vendor delivery teamEducation:• BE/BTech & MBA is preferredL’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.

      For more than a century, we have devoted our energy and our competencies solely to one business: beauty. We have chosen to offer our expertise in the service of women and men worldwide, meeting the infinite diversity of their beauty desires. We are committed to fulfilling this mission ethically and responsibly. More

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      Group Business Incubator Manager | Royal Sky

      by

      Employment:

      Full Time

      – Build strategic analyses or feasibility studies for potential new projects and partnerships, to provide educated GO/NOGO recommendations, and clear priorities between approved projects- Business planning: Set high level goals, strategies and needed structure, other enablers and associated costs and timelines – Plan execution: Executing the plan, managing / co-managing the approved new projects at start, with proper processes and reporting in alignment with our Group standards – Project handover: Handing over to Project Team

      Salary:
      AED
      20,000 to 25,000
      per month inclusive of fixed allowances.

      Education- Bachelor’s degree in business administration or equivalent- MBA (Desirable)Experience:- Experience in Startup/MNC environment, preferably, real-estate- Minimum 2 years’ experience in managing a multi-cultural teamKnowledge:- Feasibility study- Business planning- Sales & Marketing- Project Management- Basic finance knowledge: P&L, cash flow- Basic legal contract structure knowledgeSkills- Native Arabic Speaker- Presentation- Communication – Negotiation – Team Management – Organization – Planning

      Royal Sky Group was founded and is owned by Mr. Ammar Omar, a successful Entrepreneur also well-known as an internationally recognized Business Coach.

      The Group is primarily based in the UAE, where the first company was created, and has now branches in other countries in the Gulf and beyond.

      Royal Sky Group is active in a wide variety of fields, among which Real estate, Construction, Interior Design, Hospitality Consulting & Franchise, Food and Beverage, Business Consulting & Trainings, Marketing and Advertising, IT development & Digitalisation. More