Job Posting

Employment:

Full Time

From small businesses to some of the world’s best-known brands, our clients count on reliable financial statements, information and processes to inform their on-going strategies. More than ever, business is about interpreting and reacting to complex data – and they look to us for advice and services they can trust every time. You will use your professional skills and experience to make it happen, handling complex audit procedures across a broad range of industries and responsibilities. Our tailored external audit services help build trust and confidence through transparency, clarity and consistency. We are 79,000+ professionals based worldwide across 150 countries. Audit services involve reporting on the fairness in all material respects with which a client’s audited financial statements are presented, in conformity with the applicable financial reporting framework. The opportunity EY is looking for Associate and Senior Auditors to join from September 2021. In this role you will help our clients meet their requirements by accurately reporting on financial statements and providing meaningful insights into accounting and reporting matters. In return, you can expect leading class learning and development tailored to your unique interests and motivations. You will be given all the skills, knowledge and opportunities to progress and become ready to build a better working world for our people, our clients and the communities that support us. Your key responsibilities As a member of the Audit team, you’ll make a technical contribution to audit engagements and internal projects. You’ll actively establish internal and external relationships and identify and escalate potential business opportunities for Ernst & Young on existing engagements. With a clear focus on anticipating and identifying risks, you’ll escalate issues as appropriate. You’ll confirm that the work delivered to clients is of high quality and is reviewed by the next-level reviewer. During your travel to other GCC offices, you will work on specific projects or multiple projects depending on the size. Skills and attributes for success Pro- activity, accountability and results- driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic. To qualify for the role, you must have – A degree in accounting, finance, commerce or related field, or be undertaking a professional qualification, such as ACCA, CA, ACA, CPA – At least two years of professional experience in external financial audit

Ideally, you’ll also have – Completed a professional qualification, such as ACCA, CA, ACA, CPA – Track record with an international audit firm – Proficiency in the Arabic language What we look for We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey. If you have significant experience gaming technology and are passionate about improving the performance of businesses, this is the role for you. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

Employment:

Full Time

• Responsible for devising and implementing realistic business plan to ensure achieving annual financial targetsTarget achievement • Drive the achievement of monthly portfolio targets on sales, service and fee income.Client Service • Expected to provide the highest quality service by building, maintaining and growing relationships with clients.• Meet and work with clients to evaluate their financial data and investment objectives in order to recommend & implement the most appropriate investment strategy and understand each client’s financial objectives and provide tailor made services• Responsible for immediate closure of all queries and issues of the wealth customers related to banking products and services.Reports • Is responsible to provide monthly client portfolio reports and analysis on how to address issues raised.• Interdepartmental Coordination:• Actively liaise with various departments to provide and gain leads for prospective business and new clientele. Coordinate with the Legal to verify all customer contracts.• Ensure all departments coordinate in a timely manner providing excellent customer service to clients.

RequirementsEducation and Experience:• Bachelor’s Degree in Economics or Finance or Business Management• CISI qualification or equivalent• 9 – 10 years of experience in Retail banking with 5 years of exposure to Private Banking in UAE.

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

Employment:

Full Time

Job Purpose:Professional management & maintenance of corporate banking relations, in coordination with Corporate Unit Head.Principal Accountabilities:Work Management• Process renewals and new credit proposals with close coordination with RMs, in line with the defined policies & procedures and within the defined turnaround times. Process enhancement and isolated requests for existing customers in timely & professional manner.• Analyse and evaluate information given by the customer such as project reports, feasibility reports, balance sheets, cash flows etc. to structure the credit lines, balancing the risk and reward. Details of end to end activities to process client’s request are as under.• Open account after liaising with legal, compliance and COD• Follow up with Financial Pool for spreading, & cash flow and the information used to assess the repayment capacity of the borrower• Preparation of New to Bank and existing client proposal with the help of client’s financial information, project reports, feasibility reports, research and analytical knowledge to structure the facilities.• Liaising with documentation team to draft facility documents by providing all the constitutional document of the company and vetting the draft for onwards sharing with client.• Follow up with client to sign and comply with all the conditions mentioned in the offer letter.• After submission of facility document follow up with legal documentation team for clearance for limit extension of disbursement authorisation.• Liaising with limit input team and credit control to lodge the limit/disburse the fund.• Resolve if there are exceptions for the clientMonitoring• Share portfolio updates by way of updating various reports such as early warning indicator, excesses, past-dues, delinquent accounts, expired facilities, expired insurances, expired mortgages, expired valuations, account with no activities, overdue deferrals, overdue covenant, rental assignment, facilities utilization.Client Management• Educate client with respect to banks new products and initiative through various platform with an aim to achieve Banks short term and long term objectives asset growth, CASA, digitalization.• Visiting customers with RMs for analysing their business requirements.• Proficient dealing with customer queries to provide appropriate solutions to enhance the customer satisfaction levels. • Monitor development and progress of corporate deals and ensure quick action in case of any adverse development. Be on a look out to identify any unusual behaviour in the account and address the same proactively.• Establish good liaison with customers for their day to day banking requirements and professionally manage security documentation requirements and affecting regular communication with customers about account status i.e. expiry of facilities and other matters.

Requirements• Education and Experience:• Degree in Economics or Finance or Business Management• 4 – 6 years of experience in Corporate banking with 2-3 years of exposure to Corporate Banking in the UAE. • Ideally incumbent should have had exposure to one or more emerging markets.• Corporate acumen and ability to prepare plans and strategies are essential.• The ability to forge close relationships with external constituents as a senior representative of the bank.

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

Employment:

Full Time

Job Purpose:The job holder is the one point contact for all customer complaints both Retail and Entity and is responsible for the investigation, resolution, learning, better practices, process changes to ensure non-recurrence of the complaint. The job holder is also the Single Point of Contact for all complaining customers hence responsible for excellence in Client Engagement through positive service recovery of all customer complaints.Principal Accountabilities:• Establishes contact with customers upon receipt of complaints by advising them of a reference number and timeframe for resolution (Medium: SMS/Telephony/Email/Fax/Written/Verbal) within the specified period.• Ensure that complaints received are handled in a professional and diplomatic manner by operating within the guidelines of the Bank• Verifies all complaints by detailed investigation, follow up, escalation and liaison for resolution. • Draft letters/email responses for complaints• Obtains information for root cause analysis by probing and analyzing information• Identify gaps in processes/policies and undertake initiatives to bridge the same.• Initiate continuous learning to ensure product knowledge is fully updated for Consumer/Entity products/services.• Initiates forums/meetings, process changes, better practices and learning from complaints to reduce the incidence of error after identifying gaps in processes/policies• Liaise with the respective WBG and Business Banking teams for all Entity complaints to ensure the appropriate corrective/preventive action is implemented and the Relationship Manager obtains service recovery• Review all allocated complaints logged on the system and update frequently to ensure effective tracking of complaints until resolution.• Responsible to review all complaints to ensure the data input and the integrity of the complaint module System is fully maintained.• Handle backup functions for complaints handling and assist colleagues in fulfilment of daily tasks as assigned

RequirementsEducation and Experience • University degree or equivalent• 2-3 years’ experience in Contact Centre / financial service industry and knowledge of banking product, process and procedure from a front end perspective.

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More