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      Technical Software Support Engineer – French/German/Spanish Speaker | IBM Middle East

      by

      Employment:

      Full Time

      Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities IBM seeks to hire a Technical Support Professional. We are looking for analytical puzzle solvers who thrive in a driven enterprise customer support environment. You can work both individually and as part of a motivated worldwide team to assist IBM customers to perform problem determination on the IBM Spectrum Protect (aka Tivoli Storage Manager) product. We are seeking demonstrated problem solvers with proven communication skills. In this position, debugging and analysis are performed via the telephone as well as electronically. Candidates must have the desire to wow customers, articulate solutions and options, and take the opportunity to interact with the end users, as well as the developers and sales teams to be a well rounded contributor. The challenge in this position is to able to interpret complex software problems that span across multiple client and server platforms including UNIX, Linux, Advanced Interactive Executive (AIX), and Windows. Knowledge of cloud, Storage Area Networks (SAN), network protocols, and storage devices is preferred. Hands on experience with storage virtualization is a plus. Multilingual capabilities are an asset. Candidates must be flexible in schedule and availability. If you are self motivated and collaborative, join us and prepare to learn.IBM’s client Software Support Specialists are required to deliver post sales Remote Technical Software Support Services in English- Responding to client queries and providing remote technical software support in a timely manner.- Maintaining highest client satisfaction and relationships even in severe and pressurized situations.- Interacting with client and IBM functions consistently until problem solution.- Performing problem management and end-to-end problem ownership by analyzing problems/situations and understanding problem impact on client business.- Employing IBM’s standard support delivery methodologies and tools.- Logging all related activities for each customer query and handling client data securely.- Performing in international software support delivery processes and environments.- Review diagnostic information to assist in isolation of a problem cause (which could include, assistance interpreting traces and dumps).- Identify known defects and fixes to resolve problems.- Provide assistance on supported product known defects for which available corrective service information and program fixes are available.- Identify suspected defects and engage development teams to assist in resolution.- Provide assistance with questions regarding product documentation related to the supported products- Interpret online manuals regarding IBM code and application interfaces.- Collaborate with other support centers and business units to provide seamless problem resolution.- Demonstrate proficiency in the software platform supported by maintaining applicable technical certifications.- Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client satisfaction.- Demonstrate excellent French or German or Italian or Spanish Language’s oral and written communication skills, is a must.

      Required Technical and Professional Expertise – Fluency in English; written and oral- Fluency in French or German or Italian or Spanish is a must.- Bachelors Degree; Computer Science or Software Engineering preferred- Basic knowledge of Operating Systems (UNIX, Linux, Windows); Experienced/Advanced usage preferred but not required.- Basic knowledge of storage devices and peripherals; Experienced/Advanced usage preferred but not required.- Basic knowledge of databases ex: DB2 ..etc

      For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

      Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

      Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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      Technical Software Support Engineer – (Fluent English Speaker) | IBM Middle East

      by

      Employment:

      Full Time

      At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities IBM seeks to hire a Technical Support Professional. We are looking for analytical puzzle solvers who thrive in a driven enterprise customer support environment. You can work both individually and as part of a motivated worldwide team to assist IBM customers to perform problem determination on the IBM Spectrum Protect (aka Tivoli Storage Manager) product. We are seeking demonstrated problem solvers with proven communication skills. In this position, debugging and analysis are performed via the telephone as well as electronically. Candidates must have the desire to wow customers, articulate solutions and options, and take the opportunity to interact with the end users, as well as the developers and sales teams to be a well rounded contributor. The challenge in this position is to able to interpret complex software problems that span across multiple client and server platforms including UNIX, Linux, Advanced Interactive Executive (AIX), and Windows. Knowledge of cloud, Storage Area Networks (SAN), network protocols, and storage devices is preferred. Hands on experience with storage virtualization is a plus. Multilingual capabilities are an asset. Candidates must be flexible in schedule and availability. If you are self motivated and collaborative, join us and prepare to learn.IBM’s client Software Support Specialists are required to deliver post sales Remote Technical Software Support Services in English- Responding to client queries and providing remote technical software support in a timely manner.- Maintaining highest client satisfaction and relationships even in severe and pressurized situations.- Interacting with client and IBM functions consistently until problem solution.- Performing problem management and end-to-end problem ownership by analyzing problems/situations and understanding problem impact on client business.- Employing IBM’s standard support delivery methodologies and tools.- Logging all related activities for each customer query and handling client data securely.- Performing in international software support delivery processes and environments.- Review diagnostic information to assist in isolation of a problem cause (which could include, assistance interpreting traces and dumps).- Identify known defects and fixes to resolve problems.- Provide assistance on supported product known defects for which available corrective service information and program fixes are available.- Identify suspected defects and engage development teams to assist in resolution.- Provide assistance with questions regarding product documentation related to the supported products- Interpret online manuals regarding IBM code and application interfaces.- Collaborate with other support centers and business units to provide seamless problem resolution.- Demonstrate proficiency in the software platform supported by maintaining applicable technical certifications.- Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client satisfaction.- Demonstrate excellent English oral and written communication skills.

      This is a shift work position. The resource will work in US time zone shifts in our Egypt office which is based in Smart Village. Required Technical and Professional Expertise – Fluency in English; written and oral- Bachelors Degree; Computer Science or Software Engineering preferred- Basic knowledge of Operating Systems (UNIX, Linux, Windows); Experienced/Advanced usage preferred but not required.- Basic knowledge of storage devices and peripherals; Experienced/Advanced usage preferred but not required.- Basic knowledge of databases ex: DB2 ..etc- Flexibility to work in Shifts (US time zone shift)

      For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

      Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

      Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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      Graphic Designer | CIT Group

      by

      Employment:

      Full Time

      Study design briefs and determine requirementsSchedule projects and define budget constraintsConceptualize visuals based on requirementsPrepare rough drafts and present ideasDevelop illustrations, logos and other designs using software or by handUse the appropriate colors and layouts for each graphicWork with copywriters and creative director to produce final designTest graphics across various mediaAmend designs after feedbackEnsure final graphics and layouts are visually appealing and on-brand

      Salary:
      SAR
      7,000 to 12,000
      per month inclusive of fixed allowances.

      We are looking for a Graphic Designer to create engaging and on-brand graphics for a variety of media.Key requirements we are looking for are as follows; Proven graphic designing experienceA strong portfolio of illustrations or other graphicsFamiliarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)A keen eye for aesthetics and detailsExcellent communication skillsAbility to work methodically and meet deadlinesEnglish SpeakingDegree in Design, Fine Arts or related field is a plus

      CIT is a leading national bank focused on empowering businesses and personal savers with the financial agility to navigate their goals.

      CIT Group is a financial holding company with over a century of experience, approximately $50 billion in assets as of Sept. 30, 2018, and operates a principal bank subsidiary, CIT Bank, N.A. (Member FDIC, Equal Housing Lender). The company’s commercial banking segment includes commercial financing, real estate financing, equipment financing, factoring and railcar financing. CIT’s consumer banking segment includes its national online bank, CIT Bank, and a Southern California branch bank, OneWest Bank. More

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      Chief Technology Officer (CTO) – Well established company – IT | Guildhall

      by

      Employment:

      Full Time

      Guildhall is supporting a well known Bahraini organisation in headhunting a talented Chief Technology Officer (CTO) or Chief Information Officer (CIO).We are looking for someone with experience working in the GCC region in a similar role. The main responsibilities include:- The development of IT strategies and roadmaps in alignment to Business operating models, business plans and strategies. – The development of end state architectures, transformation business cases, transition plans and the implementation of major transformation programs, leveraging cloud-based solutions, RPA, advanced analytics and AI- Internationalisation of the IT function to reduce cost, standardise processes and systems (systems, infrastructure, people, information security, service management)- Operational and service management including meeting the Service level and operational level agreements, management of all incidents to resolution against defined processes, continuous improvement of processes and automation

      In order to be shortlisted for an interview, applicants should be able to demonstrate the following experience, skills and qualifications:- Degree in Information Technology or Equivalent.- Over 10 years in senior IT management roles- Experienced working in an organisation of over 1500 staff- 5+ years GCC experience- Experienced working for a diversified organisation

      Guildhall is the most respected HR & Headhunting Consultancy in the MENA Region.

      With deep, extensive knowledge of HR & Recruiting in the region, Guildhall has become a trusted partner of choice for candidates and clients. Starting from an exclusive recruitment agency in Dubai – UAE, Guildhall has grown into an elite service with the ability to cover vacancies in across MENA and Asia-pacific.

      Offering tailored Career Sessions and an innovative industry-first membership program designed to save money on core services.

      Guildhall is the partner of choice. More

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      Recruiting & Employer Branding Specialist | Inspire Selection

      by

      Employment:

      Full Time

      Our Multinational based client is looking to hire a Recruiting and Employer Branding Specialist to optimise local and international recruiting communication strategies.Responsibilities:• Creating all recruiting marketing materials, including social media, brochures, events and video for regional recruiting events• Develop comprehensive employer branding and talent attraction strategies with measurable ROI• Create storytelling that captures real life high impact employee experiences• Researching competitor trends and developing key insights/best practices to increase brand awareness and enhance the candidate experience.• Tracking and measuring metrics to improve and optimise results

      Salary:
      AED
      15,550 to 17,800
      per month inclusive of fixed allowances.
      Additional benefits: Family Medical & Family Flights

      Requirements:• Degree educated in a relevant discipline with a minimum of 4 years’ experience in recruitment marketing or branding• Experience working in the Middle East or regional talent markets and recruitment platforms• Understands a fast-paced working environment• Excellent communication skills, Arabic will be an advantageWe apologise that we cannot reply to everybody however we do guarantee that we look at every application. If you haven’t had a response from us within 7 days, you can assume you haven’t been successful on this occasion. (CC)

      Inspire Selection is an award winning recruitment agency, headquartered in Dubai which recruits across the Middle East region. We employ highly knowledgeable, professional consultants who are experts in connecting the right people with the right opportunities. Our reputation has been built upon our honesty, integrity and our ability to source candidates of the highest calibre right across our specialist sectors. As a result, we are recruitment partners to a wide spectrum of organisations – from leading blue chip companies to smaller, local businesses. Sectors we cover include HR, Administration, Finance & Accounting, Legal, Sales & Marketing including Digital Marketing, IT, Oil/Gas/Energy, Engineering, Procurement, Manufacturing, Higher Education. More

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      Assets & Development Manager | Naumi Hotels

      by

      Employment:

      Full Time

      JOB SUMMARY Reporting to the CEO, the Assets Manager will assist the CEO to oversee sourcing, selection, deal negotiation and lead due diligence/underwriting efforts related to hospitality investment opportunities in the growth and development of future hotel projects globally.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.• Conduct research, financial modelling, feasibility studies, and proforma financial projections on any potential acquisitions.• Assist CEO in preparing related reports and presenting acquisition and/or development opportunities to stakeholders. • Execute on the approved investments and assist to coordinate the negotiation of agreements with sellers, the due diligence efforts and successful closing of the transactions.• Assist in identifying sources of debt financing for hotel acquisition and construction.• Develop appropriate business relationships with industry participants (brokers, consultants, developers, banks, etc.).• Create and maintain internal database of relevant industry contacts for future investment opportunities.• Liaise with banks and quantity surveyors closely on the projects. • Work closely with the appointed consultants to performing due diligence on potential acquisitions & new developments.• Work closely with the appointed consultants and contractors on refurbishment/capital improvement projects within newly acquired/existing properties to ensure timely delivery and completion.• Support business development efforts for investment and development opportunities.• Oversee the hotel procurement process for all projects which includes sourcing, managing procurement agents, vendor selections, planning, delivery schedule and standard of quality.• Responsible for the performance and development of direct report(s) and/or team with effective supervision and coaching where applicable. • Any other duties and responsibilities that may be assigned.EDUCATION and/or EXPERIENCEDegree in Business, Hospitality, Real Estate , Finance or equivalent with a minimum of 5 years of experience in hospitality industry, feasibility analysis, development, brokerage or mergers and acquisitions role.

      SKILLS, ABILITIES & ATTRIBUTES• Good business acumen • Strong in financial management and analytical skills• Strong human relations skills• Good leadership and influencing skills• Strong communications (verbal and written), organisation and presentation skills• Ability to work independently and take initiative with strong time management skills• Eye for detail and highly meticulous• Good knowledge of merger and acquisition requirements and processes • Good asset management skills• Good network of banks, brokers and related financial institutions• Able to travel frequently and/or on short notice.

      Naumi Hotels is a Singapore-based private hospitality label synonymous with personal luxury and prime locality. The Group visions to consistently engage today’s travellers by reinventing stays with designer aesthetics, luxurious comfort and bespoke experiences. Fuelled by the desire to delight more customers with redefined ultra-luxurious living, Naumi Hotels began with the opening of its flagship hotel, Naumi Hotel Singapore in 2007, which soon built up an enviable reputation for unparalleled attention to detail and impeccable personalised service. More

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      Security/Cybersecurity Solution Architect | Saudi Networkers Services (SNS Group)

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      Employment:

      Full Time

      Cybersecurity architect is a senior-level position responsible for planning, designing, testing, and maintaining an organization’s computer and network security infrastructure. The role requires thorough knowledge of the employer’s business and a comprehensive understanding of the technology it uses to conduct operations. typically have a good understanding of both technical and business skills. • Lead the design process, manage existing networks and monitor the traffic. The professionals also work in coordination with the software and hardware teams to get the necessary network equipment in place. • The Security Architect will work in collaboration with the network/Security Solution Architects.• You should come from a similar role where a hands-on experience Is needed dealing with RFP/RFQ and other related things.• Dealing with Vendors, Distis and the customer team to make sure a smooth interaction, ability to present the solutions in a right way, having an exposure to the Market and following the new trends from Network security and cybersecurity point-of-view.

      • Strong working knowledge of IT risks, cyber security, and computer operating software• Advanced understanding of security protocols, cryptography, and security• Experience implementing multi-factor authentication• Great communication and interpersonal skills• Experience implementing security solutions• Comfortable working on a team• Outstanding communication skills; strong critical thinking and analytical skills• Strong leadership, project and team-building skills, including the ability to lead teams and drive initiatives in multiple departments• Demonstrated ability to identify risks associated with business processes, operations, technology projects and information security programs• Ability to function as an enterprise security subject matter expert who can explain complex topics to those without a technical background• Utilizing emerging technologies to design and implement security solutions; monitoring and improving those solutions while working with an information security team• Consulting and engineering in the design and development of security best practices; implementation of security measures to meet business goals, customer needs and regulatory requirements• Security considerations of cloud computing, including data breaches, hacking, account hijacking, malicious insiders, third parties, authentication, APTs, data loss and DoS attacks• Identity and access management; tracking and creating/enforcing policies that govern access sensitive technology resources and information assets

      Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.

      Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.

      Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More

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      Assistant Relationship Manager, Institutional Banking – GRE | Commercial Bank of Dubai (CBD)

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      Employment:

      Full Time

      JOB PURPOSEProfessional management & maintenance of Institutional Banking relations, in coordination with Unit Head & Head of Institutional BankingPrincipal Accountabilities- Maintain & manage an assigned portfolio with existing Institutional clients to retain & grow their banking relationships in a profitable manner and in line with assigned business growth targets. Besides managing his/her own portfolio, the ARM will support the Relationship Manager on day to day activities.- Identify, solicit and acquire new Institutional clients in line with approved Institutional strategies for Assets, Liabilities, Trade and Treasury Sales.- Structure appropriate credit lines in conformity with the Bank’s underwriting standards and risk adjusted targets after thorough analysis of information necessary for the preparation of a detailed credit proposal.- Making regular visits to clients for both monitoring and business generation purposes.- Establish good liaison with customers for their day to day banking requirements and professionally manage security documentation requirements. – Conduct account planning with Client Service Team Members & cross selling other products & services to commercial clients to ensure multi-product relationship and greater Share of wallet. Facilitating other lines of business in exploiting business opportunities through referrals to Wealth/Consumer Banking- Establish effective & professional communication (both internal and external) to ensure turnaround time within designated parameters and higher client satisfaction levels.- Ensure timely and accurate credit administrations through timely completion of annual reviews and regular monitoring of financials, covenants and other parameters within the review cycle.- Comply with internal audit requirements in line with the policy guidelines, to ensure high standards of uniformity and consistency across the Bank- Keep abreast of developments in the local business environment to spot business opportunities. Contribute to the planning process in order to develop Institutional business strategies.- Develop a strong level of local contacts with the local business and financial institutions community.

      QUALIFICATIONS- Degree in Economics or Finance or Business Management- CFA Level 2 EXPERIENCE- 3 -5 years of experience in Institutional banking with 2 years of exposure to Institutional Banking in the UAE. Ideally incumbent should have had exposure to one or more emerging markets.- Commercial acumen and ability to prepare plans and strategies are essential.- The ability to forge close relationships with external constituents as a senior representative of the bank.SKILLS- Good command of English, Arabic language will be an added advantage.- Planning and organizing skills- Report writing skills- Communications skills.- Negotiation skillsCOMPETENCIES- Communicating effectively- Thinking analytically- Team working- u00b7Customer focus

      In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

      By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

      Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More