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    Senior Business Analyst | Saudi Networkers Services (SNS Group)

    Employment:

    Full Time

    • Prepare high quality design based on BRD and SRS• Implement systems and content that leverages the capabilities of existing systems • Contribute to decisions on product, tool and method selection, providing input on industry trends • Ensures accuracy of finished product design, reviewing for completeness, conflict avoidance, and ensuring clients objectives are being met throughout life cycle • Participate on projects during design, bidding and construction administration • Ensures all production adheres to quality Company Standards • Collect business requirements and needs from external and internal stakeholders • Participate in meetings with Engineering and Operations functions in order to enhance the process of business requirements collection • Develop high level business systems requirements specification document (BRDSRS) to enable the development of high/low level designs for building products and solutions • Support the identification of potential products and solutions to be developed while approving new systems and platforms requested to be incorporated in the enterprise architecture blueprint and framework • Mentor a team of systems Analysts to produce high quality SRS

    • Understand department’s Strategical vision and follow the plan and suggest improvements to the plan• Understand and follow Demand and Technical Management Department’s policies, procedures and controls. • Provide suggestion on improvement of Demand and Technical Management Department’s systems • Conduct day-to-day activities to in compliance with stipulated policies and procedures • Follow defined Service Level Agreements (SLAs) with other functions and constantly work on its improvement• Guide, mentor and develop the Business Support team as part of their continuous improvement of the quality of deliverables • Search and support recruitment of talent for Business Support group• Provide effort for the tasks wherever requested to support the budgeting process

    Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.

    Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.

    Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More

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    ERP Solution Engineer | Oracle

    Employment:

    Full Time

    Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell. As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.

    Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 3 years vendor (sales and marketing) experience. 7 years business experience with relevant computer applications or database/tools. Ability to implement the most advanced product features. Thorough knowledge of system and application design. In depth knowledge of competitors. Demonstrated project management skills. Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Ability to persuade others through presentations, demonstrations, and written communication. Ability to travel as needed. A/BS degree or equivalent, advanced degree highly desirable.As part of Oracle’s employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

    Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

    Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

    More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

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    Senior Systems Administrator | Saudi Networkers Services (SNS Group)

    Employment:

    Full Time

    Provides technical and operational systems administration. Installs, maintains, develops, and implements policies and procedures for ensuring the security, availability and integrity of the systems, applications and infrastructure which managed by SE. • Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.• Troubleshoot systems and application errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues • Deploy developed systems and application on targeted environments. • Work with other technical departments (security, computing, networking, and enterprise architecture) to ensure fulfilment of infrastructures and application development related activities. • Managing and support multiple environments (development, testing, staging and production). • Creating and managing system permissions and user accounts. • To respond to service incidents within the times specified in any Service Level Agreement (SLA). • Collaborate with various managers and other SE personnel to improve existing processes, increase automation and meet SE operational goals.• Installing upgrades and patches to existing systems and environments. • Setting up and maintain required documentation and standards. • Mentorship and tutoring for newcomers and/or junior team members. • Be available for on-call support as needed.

    • Experience in managing both Linux (RHEL, Centos) and Windows Servers.• Experience in Server logs management and troubleshooting.• Solid knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNMP• Expert skill level executing high-availability technologies (replication, mirroring, failover clusters, etc.).• Familiarity with VMWare and SAN management and concepts.• Knowledge in network related concepts (IP networks, subnets, routing)• Experience in security and Firewall configuration and management.• Working knowledge of virtualization, VMWare, or equivalent.• Experience in configuring systems and application environments.• Experience in High Availability and performance requirements (Load Balancer, Clustering)• Understanding of XML, JSON, XSLT, SOAP, XML Schemas, WSDL concepts, and RESTful web services.• Experience in JBoss / Tomcat Application Servers , Version Control Systems (SVN/GIT) and JMS Queues or RabbitMQ.• Knowledge Security protocols (Open id connect , Oath2 , JWT)• Experience in automation and DevOps tools is preferred (Docker, Ansible, Kubernetes).• Scripting language experience (i.e., Shell, Perl, python).• Familiarity with programming languages API.• Knowledge with on-prem and public cloud technologies (AWS, Azure)• Great interpersonal and communication skills.

    Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.

    Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.

    Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More

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    IT Technician | AccorHotels

    Employment:

    Full Time

    This is a new kind of hospitality, grounded in the spirit of discovery, the fantasy of nightlife and the adventure of connection. Hyde is more than a brand, it’s a state of mind. THE HYDE DUBAI Hyde Hotels, Resorts & Residences, part of the world-leading Accor group; today announced the first Hyde hotel outside of the United States, Hyde Dubai Business Bay, in close proximity to the iconic Burj Khalifa directly fronting the Business Bay canal and promenade. Hyde Hotel Dubai Business Bay, a five-star hotel, is set to open in Q4 2021. The 276-rooms, all with balconies, will be a mix of gracious standard rooms and luxurious suites with views of the Dubai Canal, the Dubai skyline and the iconic Burj Khalifa – the tallest building in the world. Hyde Hotel Dubai will feature three incredible culinary experiences including the Mediterranean concept, Cleo Mediterráneo, contemporary Japanese from Katsuya, hand-crafted burgers from Hudson Tavern. Also on the property will be The Perq, a coffee concept, a lobby lounge, and Hyde pool & lounge as well as a spa, male/female salon, fitness center, a swimming pool and retail area. The hotel’s public areas, guestrooms and Cleo will be designed by Ciarmoli Queda Studio. Katsuya, Hudson Tavern and Hyde pool and lounge to be designed by Tristan Plessis Studio. THE POSITION To ensure that timely IT support is rendered to all guests and departments, especially in areas with guest contacts. JOB RESPONSIBILITIES – Familiar with all the systems Opera, Micros, Windows 2003 and 2008 Servers, all windows client operating systems. – Experience in managing systems and networks – Provide In-house guest IT related matter troubleshooting and practice a proactive support by maintaining the services at 100% availability – Coordinate and manage projects – Experience in dealing with vendors and users at all level – Oversee the work of the projects and ensure on time completion – Document project progress – Ensure that IT actively contributes to cost saving and revenue generating strategies – Coordinate, introduce, implement, continuously manage and use best practice of Information Technology and telecommunications in order to protect, manage and exploit the use of IT within the business, effectively. – Ensure Information Technology standards and best practices are communicated, implemented and measured. – Support the business in the preparation of contingency plans & co-ordinates the regular testing. – Support all the IT related issues in the company. – Supervise and support the activity of the IT Butlers

    PERSONAL ATTRIBUTES – Sound Computer knowledge in Opera System, MICROS and MS office applications etc. – Good project management skills – Pleasant personality – Neat appearance – Displays initiative – Customer/people-oriented – Proactive and requires minimum supervision – Oral and written fluency in English – Team player – Flexible and adaptable to different working locations QUALIFICATIONS – Diploma in IT EXPERIENCE – Minimum of 2- 3 years relevant experience with at least 1 year in a similar capacity in a Hotel Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.

    A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

    We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

    From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. More

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    Business Risk Officer | Commercial Bank of Dubai (CBD)

    Employment:

    Full Time

    JOB PURPOSE To ensure:- Due diligence on the SME onboarding including customer profile review, and identify the suspicious accounts.- Implement the EW Strategy, asset accounts monitoring and review.PRINCIPLE ACCOUNTABILITIES:- Review, analyze, and conduct due diligence on the accounts onboarding for SME, and ensure the accounts are meeting the KYC policy.- Transaction review and assessment from AML perspective of the SME accounts.- Conduct the asset accounts Review- Follow up the regularization of the renewals.- Escalation to management any of the accounts meeting the Early Warning Indicators – Conduct field visits to the premises of the existing customer.- Provide market feedback about the company or the partners.

    QUALIFICATIONS – Degree in accounting, finance, Economics, or business management.EXPERIENCE – 2-3 years’ experience in AML, KYC, or as a Relationship Manager in SME Banking.- Investigation skills.- Risk awareness- Communication and interpersonal skills.- Confidence, perseverance, patience.SKILLS- Commercial awareness.- Computer skills.- Good command on English. Arabic language will be an added advantage.

    In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

    By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

    Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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    Hedge Fund Operations & Fund Accounting | Michael Page

    Employment:

    Full Time

    The CompanyRobert Half is working exclusively with a UAE based Hedge Fund who are expanding across the UAE.The RoleThe role would suit an individual who has experience working for a discretionary or systematic investment manager, who is interested in relocating to Abu Dhabi and taking an active role in the growth and expansion of the firm.Key Responsibilities.* Experienced in fund accounting (preferably a qualified accountant)* Experience in fund accounting and operations for a discretionary or systematic hedge fund.* Track record in coordinating with outsourced fund administrators* Preparation and sign off of NAV packs* Familiar with incentive fee calculations, loss carry forward and hurdle rate provisions* Middle office and fund operations experience (or experience reviewing the work of an outsourced firm)* Sound knowledge of fund types and structures* Broad asset class exposure across multiple liquid asset classes* Preferably experience working for an international hedge fund within a* Willing to be based in the UAE, and to work Mon-Fri patterns.

    The Candidate* Professional certification such as ACA/ACCA/CPA required.* An individual in this position should carry a minimum of 5 years of relevant experience post professional qualification or has an equivalent combination of experience and education.Salary and BenefitsMarket Rate

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    Technical Software Support Engineer – French/German/Spanish Speaker | IBM Middle East

    Employment:

    Full Time

    Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities IBM seeks to hire a Technical Support Professional. We are looking for analytical puzzle solvers who thrive in a driven enterprise customer support environment. You can work both individually and as part of a motivated worldwide team to assist IBM customers to perform problem determination on the IBM Spectrum Protect (aka Tivoli Storage Manager) product. We are seeking demonstrated problem solvers with proven communication skills. In this position, debugging and analysis are performed via the telephone as well as electronically. Candidates must have the desire to wow customers, articulate solutions and options, and take the opportunity to interact with the end users, as well as the developers and sales teams to be a well rounded contributor. The challenge in this position is to able to interpret complex software problems that span across multiple client and server platforms including UNIX, Linux, Advanced Interactive Executive (AIX), and Windows. Knowledge of cloud, Storage Area Networks (SAN), network protocols, and storage devices is preferred. Hands on experience with storage virtualization is a plus. Multilingual capabilities are an asset. Candidates must be flexible in schedule and availability. If you are self motivated and collaborative, join us and prepare to learn.IBM’s client Software Support Specialists are required to deliver post sales Remote Technical Software Support Services in English- Responding to client queries and providing remote technical software support in a timely manner.- Maintaining highest client satisfaction and relationships even in severe and pressurized situations.- Interacting with client and IBM functions consistently until problem solution.- Performing problem management and end-to-end problem ownership by analyzing problems/situations and understanding problem impact on client business.- Employing IBM’s standard support delivery methodologies and tools.- Logging all related activities for each customer query and handling client data securely.- Performing in international software support delivery processes and environments.- Review diagnostic information to assist in isolation of a problem cause (which could include, assistance interpreting traces and dumps).- Identify known defects and fixes to resolve problems.- Provide assistance on supported product known defects for which available corrective service information and program fixes are available.- Identify suspected defects and engage development teams to assist in resolution.- Provide assistance with questions regarding product documentation related to the supported products- Interpret online manuals regarding IBM code and application interfaces.- Collaborate with other support centers and business units to provide seamless problem resolution.- Demonstrate proficiency in the software platform supported by maintaining applicable technical certifications.- Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client satisfaction.- Demonstrate excellent French or German or Italian or Spanish Language’s oral and written communication skills, is a must.

    Required Technical and Professional Expertise – Fluency in English; written and oral- Fluency in French or German or Italian or Spanish is a must.- Bachelors Degree; Computer Science or Software Engineering preferred- Basic knowledge of Operating Systems (UNIX, Linux, Windows); Experienced/Advanced usage preferred but not required.- Basic knowledge of storage devices and peripherals; Experienced/Advanced usage preferred but not required.- Basic knowledge of databases ex: DB2 ..etc

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Technical Software Support Engineer – (Fluent English Speaker) | IBM Middle East

    Employment:

    Full Time

    At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities IBM seeks to hire a Technical Support Professional. We are looking for analytical puzzle solvers who thrive in a driven enterprise customer support environment. You can work both individually and as part of a motivated worldwide team to assist IBM customers to perform problem determination on the IBM Spectrum Protect (aka Tivoli Storage Manager) product. We are seeking demonstrated problem solvers with proven communication skills. In this position, debugging and analysis are performed via the telephone as well as electronically. Candidates must have the desire to wow customers, articulate solutions and options, and take the opportunity to interact with the end users, as well as the developers and sales teams to be a well rounded contributor. The challenge in this position is to able to interpret complex software problems that span across multiple client and server platforms including UNIX, Linux, Advanced Interactive Executive (AIX), and Windows. Knowledge of cloud, Storage Area Networks (SAN), network protocols, and storage devices is preferred. Hands on experience with storage virtualization is a plus. Multilingual capabilities are an asset. Candidates must be flexible in schedule and availability. If you are self motivated and collaborative, join us and prepare to learn.IBM’s client Software Support Specialists are required to deliver post sales Remote Technical Software Support Services in English- Responding to client queries and providing remote technical software support in a timely manner.- Maintaining highest client satisfaction and relationships even in severe and pressurized situations.- Interacting with client and IBM functions consistently until problem solution.- Performing problem management and end-to-end problem ownership by analyzing problems/situations and understanding problem impact on client business.- Employing IBM’s standard support delivery methodologies and tools.- Logging all related activities for each customer query and handling client data securely.- Performing in international software support delivery processes and environments.- Review diagnostic information to assist in isolation of a problem cause (which could include, assistance interpreting traces and dumps).- Identify known defects and fixes to resolve problems.- Provide assistance on supported product known defects for which available corrective service information and program fixes are available.- Identify suspected defects and engage development teams to assist in resolution.- Provide assistance with questions regarding product documentation related to the supported products- Interpret online manuals regarding IBM code and application interfaces.- Collaborate with other support centers and business units to provide seamless problem resolution.- Demonstrate proficiency in the software platform supported by maintaining applicable technical certifications.- Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client satisfaction.- Demonstrate excellent English oral and written communication skills.

    This is a shift work position. The resource will work in US time zone shifts in our Egypt office which is based in Smart Village. Required Technical and Professional Expertise – Fluency in English; written and oral- Bachelors Degree; Computer Science or Software Engineering preferred- Basic knowledge of Operating Systems (UNIX, Linux, Windows); Experienced/Advanced usage preferred but not required.- Basic knowledge of storage devices and peripherals; Experienced/Advanced usage preferred but not required.- Basic knowledge of databases ex: DB2 ..etc- Flexibility to work in Shifts (US time zone shift)

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More