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    Technical Software Support Engineer – French/German/Spanish Speaker | IBM Middle East

    Employment:

    Full Time

    Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities IBM seeks to hire a Technical Support Professional. We are looking for analytical puzzle solvers who thrive in a driven enterprise customer support environment. You can work both individually and as part of a motivated worldwide team to assist IBM customers to perform problem determination on the IBM Spectrum Protect (aka Tivoli Storage Manager) product. We are seeking demonstrated problem solvers with proven communication skills. In this position, debugging and analysis are performed via the telephone as well as electronically. Candidates must have the desire to wow customers, articulate solutions and options, and take the opportunity to interact with the end users, as well as the developers and sales teams to be a well rounded contributor. The challenge in this position is to able to interpret complex software problems that span across multiple client and server platforms including UNIX, Linux, Advanced Interactive Executive (AIX), and Windows. Knowledge of cloud, Storage Area Networks (SAN), network protocols, and storage devices is preferred. Hands on experience with storage virtualization is a plus. Multilingual capabilities are an asset. Candidates must be flexible in schedule and availability. If you are self motivated and collaborative, join us and prepare to learn.IBM’s client Software Support Specialists are required to deliver post sales Remote Technical Software Support Services in English- Responding to client queries and providing remote technical software support in a timely manner.- Maintaining highest client satisfaction and relationships even in severe and pressurized situations.- Interacting with client and IBM functions consistently until problem solution.- Performing problem management and end-to-end problem ownership by analyzing problems/situations and understanding problem impact on client business.- Employing IBM’s standard support delivery methodologies and tools.- Logging all related activities for each customer query and handling client data securely.- Performing in international software support delivery processes and environments.- Review diagnostic information to assist in isolation of a problem cause (which could include, assistance interpreting traces and dumps).- Identify known defects and fixes to resolve problems.- Provide assistance on supported product known defects for which available corrective service information and program fixes are available.- Identify suspected defects and engage development teams to assist in resolution.- Provide assistance with questions regarding product documentation related to the supported products- Interpret online manuals regarding IBM code and application interfaces.- Collaborate with other support centers and business units to provide seamless problem resolution.- Demonstrate proficiency in the software platform supported by maintaining applicable technical certifications.- Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client satisfaction.- Demonstrate excellent French or German or Italian or Spanish Language’s oral and written communication skills, is a must.

    Required Technical and Professional Expertise – Fluency in English; written and oral- Fluency in French or German or Italian or Spanish is a must.- Bachelors Degree; Computer Science or Software Engineering preferred- Basic knowledge of Operating Systems (UNIX, Linux, Windows); Experienced/Advanced usage preferred but not required.- Basic knowledge of storage devices and peripherals; Experienced/Advanced usage preferred but not required.- Basic knowledge of databases ex: DB2 ..etc

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Technical Software Support Engineer – (Fluent English Speaker) | IBM Middle East

    Employment:

    Full Time

    At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities IBM seeks to hire a Technical Support Professional. We are looking for analytical puzzle solvers who thrive in a driven enterprise customer support environment. You can work both individually and as part of a motivated worldwide team to assist IBM customers to perform problem determination on the IBM Spectrum Protect (aka Tivoli Storage Manager) product. We are seeking demonstrated problem solvers with proven communication skills. In this position, debugging and analysis are performed via the telephone as well as electronically. Candidates must have the desire to wow customers, articulate solutions and options, and take the opportunity to interact with the end users, as well as the developers and sales teams to be a well rounded contributor. The challenge in this position is to able to interpret complex software problems that span across multiple client and server platforms including UNIX, Linux, Advanced Interactive Executive (AIX), and Windows. Knowledge of cloud, Storage Area Networks (SAN), network protocols, and storage devices is preferred. Hands on experience with storage virtualization is a plus. Multilingual capabilities are an asset. Candidates must be flexible in schedule and availability. If you are self motivated and collaborative, join us and prepare to learn.IBM’s client Software Support Specialists are required to deliver post sales Remote Technical Software Support Services in English- Responding to client queries and providing remote technical software support in a timely manner.- Maintaining highest client satisfaction and relationships even in severe and pressurized situations.- Interacting with client and IBM functions consistently until problem solution.- Performing problem management and end-to-end problem ownership by analyzing problems/situations and understanding problem impact on client business.- Employing IBM’s standard support delivery methodologies and tools.- Logging all related activities for each customer query and handling client data securely.- Performing in international software support delivery processes and environments.- Review diagnostic information to assist in isolation of a problem cause (which could include, assistance interpreting traces and dumps).- Identify known defects and fixes to resolve problems.- Provide assistance on supported product known defects for which available corrective service information and program fixes are available.- Identify suspected defects and engage development teams to assist in resolution.- Provide assistance with questions regarding product documentation related to the supported products- Interpret online manuals regarding IBM code and application interfaces.- Collaborate with other support centers and business units to provide seamless problem resolution.- Demonstrate proficiency in the software platform supported by maintaining applicable technical certifications.- Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client satisfaction.- Demonstrate excellent English oral and written communication skills.

    This is a shift work position. The resource will work in US time zone shifts in our Egypt office which is based in Smart Village. Required Technical and Professional Expertise – Fluency in English; written and oral- Bachelors Degree; Computer Science or Software Engineering preferred- Basic knowledge of Operating Systems (UNIX, Linux, Windows); Experienced/Advanced usage preferred but not required.- Basic knowledge of storage devices and peripherals; Experienced/Advanced usage preferred but not required.- Basic knowledge of databases ex: DB2 ..etc- Flexibility to work in Shifts (US time zone shift)

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Graphic Designer | CIT Group

    Employment:

    Full Time

    Study design briefs and determine requirementsSchedule projects and define budget constraintsConceptualize visuals based on requirementsPrepare rough drafts and present ideasDevelop illustrations, logos and other designs using software or by handUse the appropriate colors and layouts for each graphicWork with copywriters and creative director to produce final designTest graphics across various mediaAmend designs after feedbackEnsure final graphics and layouts are visually appealing and on-brand

    Salary:
    SAR
    7,000 to 12,000
    per month inclusive of fixed allowances.

    We are looking for a Graphic Designer to create engaging and on-brand graphics for a variety of media.Key requirements we are looking for are as follows; Proven graphic designing experienceA strong portfolio of illustrations or other graphicsFamiliarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)A keen eye for aesthetics and detailsExcellent communication skillsAbility to work methodically and meet deadlinesEnglish SpeakingDegree in Design, Fine Arts or related field is a plus

    CIT is a leading national bank focused on empowering businesses and personal savers with the financial agility to navigate their goals.

    CIT Group is a financial holding company with over a century of experience, approximately $50 billion in assets as of Sept. 30, 2018, and operates a principal bank subsidiary, CIT Bank, N.A. (Member FDIC, Equal Housing Lender). The company’s commercial banking segment includes commercial financing, real estate financing, equipment financing, factoring and railcar financing. CIT’s consumer banking segment includes its national online bank, CIT Bank, and a Southern California branch bank, OneWest Bank. More

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    Product Development Head | Propel Consult

    Employment:

    Full Time

    – Leads the unit to enhance existing products and develop new products for the respective customer base- Drives the unit to achieve the approved strategic objectives set out for the unit- Mentor the team to improve customer service quality and technical ability- Ability to see the bigger picture when storyboarding and conceptualizing product viability- Translate processes, procedures, and technology touchpoints into business requirements- Rapidly understand customer requirements and skilfully challenge the business for justifications- Reviews and approves user acceptance testing and testing plans- Support the deployment of the product after successful testing- Analyses department performance- Supports the business and IT to achieve common ground- Reviews and approves test results and defect logs

    – Must be Saudi National- A minimum of 12 years of work experience in a similar environment- Previous IT implementation projects is a must including front-end, back-end, and development stack- Bachelor’s degree from an accredited university or college in Computer Science or equivalent. A Master’s in Business Administration is an advantage.- A qualification or experience with the following is an advantage (ISTQB Acceptance Testing Certification / TOGAF / SCRUM / ITIL)- Ability to lead a team of skilled individuals and motivate them to achieve excellence- Ability to communicate clearly and effectively- Ability to simplify and break down a problem into easy to understand statements- High-level experience in methodologies and processes- Demonstrated experience in IT systems / solutions / databases- Exceptional level of written and verbal communication skills.

    Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties.
    We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more.
    Concentrating our resources has created 5 distinct specialist divisions:

    Banking & Finance
    Human Resources
    Oil & Gas
    Construction
    Architecture & Engineering More

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    CEO – Asset Management | Propel Consult

    Employment:

    Full Time

    Our client a leader in creating wealth through real estate and investment funds and providing the investor with innovative investment products is seeking a CEO for their office in Riyadh.In this role, you will be responsible for :• Overseeing the ongoing operations of all divisions in the company. • Managing and directing the company toward its primary goals and objectives.• Overseeing employment decisions of the company.• Leading a team of senior staff to consider major decisions including acquisitions, mergers, joint ventures, or large-scale expansion. • Promoting communication and cooperation among divisions to create a spirit of unity in the company.

    To be considered for this role, you must have the following skills and experience:• More than 12 years’ experience in local or regional investment company with at least 8 years in a senior managerial position.• Good knowledge of / exposure to the Local & International markets.• Fluent in English and Arabic • Strong interpersonal, communication and presentation skills (both verbal and written communication skills) • Extensive experience in liaising with professional external clients and regulators.• Ability to raise funds from regional and international investors.• Strong knowledge of return generation strategies.• Strong knowledge of all asset classes.• Strong knowledge of various investment products

    Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties.
    We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more.
    Concentrating our resources has created 5 distinct specialist divisions:

    Banking & Finance
    Human Resources
    Oil & Gas
    Construction
    Architecture & Engineering More

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    SAP Programme/Project Manager | Stanley James

    Employment:

    Full Time

    We are currently recruiting a SAP Programme/Project Manager on a permanent basis in Abu Dhabi for a global leader in Enterprise Data Management. This is an excellent opportunity to take charge of a critical project within a matrix environment and lead this through to successful delivery.

    Applications are sought from those with a successful track record of delivery working on complex SAP programs ideally in the public sector. You will be experienced working in a complex matrix environment which will have included managing large teams. It is essential that you have excellent soft skills and ability to work with various stakeholders to achieve the desired end result. Industry certifications (PMP or Prince2) are helpful however they are not essential.

    Stanley James is a privately owned recruitment business with offices in both Dubai and Cape Town allowing us to have global reach and a strong presence across EMEA and APAC. We have an expert team of recruitment specialists that are people centric, knowledgeable and driven to connect talent across all corporate functions. We are the partner of choice for SMEs, niche industry specialists and enterprises across the Technology, Financial Services, Management Consultancy, Legal, Construction & Engineering and Energy & Oil Gas sectors.

    We typically recruit a wide range of skillsets across all corporate services, front/back office functions and commercial leadership teams. This includes Finance, Information Technology, Legal, Sales & Marketing, Engineering, C-Level/Leadership, Business Change, Operations, Special Projects and Business Support Services. More

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    HP Service Manager Administrator | RTC-1 Employment Services

    Employment:

    Full Time

    Position Title: HP Service Manager Administrator Employment Type: Contract (6 months) Salary: up to 21K AED all-inclusive depending on experience and qualifications Job Location: Abu Dhabi, UAE About the Client: A highly recognized international group handling Information Technology & Services located in UAE & KSA.Job Description: – Research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles to support of HPE Service Manager- Provide engineering support for projects and infrastructure- Develop and maintain expert functional knowledge of evolving IT engineering industry technologies/competition, concepts and trends- Demonstrated ability to work independently or under only general direction

    Qualifications: – 50 years and below- Bachelor’s degree in any relevant field – At least 8 years of work experience in the same field

    RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

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    Senior Business Analyst | Saudi Networkers Services (SNS Group)

    Employment:

    Full Time

    • Prepare high quality design based on BRD and SRS• Implement systems and content that leverages the capabilities of existing systems • Contribute to decisions on product, tool and method selection, providing input on industry trends • Ensures accuracy of finished product design, reviewing for completeness, conflict avoidance, and ensuring clients objectives are being met throughout life cycle • Participate on projects during design, bidding and construction administration • Ensures all production adheres to quality Company Standards • Collect business requirements and needs from external and internal stakeholders • Participate in meetings with Engineering and Operations functions in order to enhance the process of business requirements collection • Develop high level business systems requirements specification document (BRDSRS) to enable the development of high/low level designs for building products and solutions • Support the identification of potential products and solutions to be developed while approving new systems and platforms requested to be incorporated in the enterprise architecture blueprint and framework • Mentor a team of systems Analysts to produce high quality SRS

    • Understand department’s Strategical vision and follow the plan and suggest improvements to the plan• Understand and follow Demand and Technical Management Department’s policies, procedures and controls. • Provide suggestion on improvement of Demand and Technical Management Department’s systems • Conduct day-to-day activities to in compliance with stipulated policies and procedures • Follow defined Service Level Agreements (SLAs) with other functions and constantly work on its improvement• Guide, mentor and develop the Business Support team as part of their continuous improvement of the quality of deliverables • Search and support recruitment of talent for Business Support group• Provide effort for the tasks wherever requested to support the budgeting process

    Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.

    Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.

    Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More