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      L1 Desktop Support Engineer | Unified Microsystems

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      Employment:

      Full Time

      Provides first-line support to customers, resolving issues or escalating (to 2nd line support) within the agreed service level agreement• Address user tickets regarding hardware, software, and networking• Traveling to the client’s location or connecting via a remote link• First response for desktop and cabling issues.• Install and inspect cabling system infrastructure.• Research and identify solutions to software and hardware issues• Troubleshoot O365 related issues• Hands-on experience in networking, routing, and switching• Diagnose and troubleshoot technical issues, including account setup and network configuration• Works with servers and telephone systems.• Refer to internal database or external resources to provide accurate tech solutions• Ensure all issues are accurately logged• Prioritize and manage several open issues at one time• Follow up with clients to ensure their IT systems are fully functional after troubleshooting• Troubleshoots independently aiming for first time resolution every time, knowing when to escalate when required to ensure consistent work velocity.• Provides detailed information on steps taken on all escalations.

      • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.• Excellent problem-solving and communication skills.• Hands-on experience with Windows 7 thru 10, Windows Server and Mac operating systems.• Knowledge of network security practices• Ability to provide step-by-step technical help, both written and verbal• Must be confident and socially adept.• Experience with Microsoft Office Suite• Must be a fast and pro-active self-leaner.• Must have a positive and helpful attitude towards other colleagues and work in general.• Must be able to handle pressure from time to time and always meet deadlines.• Ability to travel, work shifts and after hours when necessary• Must have excellent time management, prioritisation, scheduling and organisation skills.• Degree in Electronic and Computer Engineering or Computer Science.Desirable• Hold a valid UAE Driving License• Certifications in Microsoft, Linux, Fortinet, Cisco or similar technologies is a plus

      Unified Microsystems is a privately-owned IT Solutions Provider with offices in Dubai, United Arab Emirates and Manila, Philippines. It provides IT solutions for clients in the Middle East, Europe and South East Asia. More

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      GL Accountant – 6 Month Contract – Arabic Speaker | Manpower Middle East

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      Employment:

      Full Time

      Purpose • Responsible for the preparation of the financial statements of for the CEMEA Region ensuring adherence with Local IFRS and US GAAP. • In charge of the financial results´ foreign currency analysis between local currency and US dollars. Responsible for gathering the cost center certifications, the preparation of all federal and local tax filings, the transfer pricing calculations and reports, adherence to all distributed accounting policies and Anti-bribery (FCPA) controls related to the Financial Accounting Close.Key Result Areas• Process and maintain accounting records for business units/sub-regional offices and other system interfaces to ensure a high quality of accounting accuracy, timeliness of reporting and compliance to corporate policies, GAAP, SEC and SOX requirements.• Assist CEMEA Accounting Manager to obtain, review, analyze and communicate financial and non-financial data and reports.• Ensure transactions are captured, recorded, summarized and reported in compliance with policies & procedures, US GAAPs, IFRS, as well as statutory, corporate and tax requirements (as applicable).• Responsible for the financial statement preparation both under US GAAP and Local IFRS including the• Preparation of journal entries, accruals, prepayments, deferrals and balance sheet reconciliations.• Responsible for the supervision of the fixed assets of CEMEA along with the related depreciation/amortization and reporting schedules for both financial and tax records.• Executes the re-measurement analysis from local currency to US currency by adhering to FASB 52• Responsible for the preparation of federal and local taxes along with the required tax reporting deliverables• Manages the cost center certification process for the multiple cost centers in the region and ensures timely submission to Corporate• Ensures compliance with existing and new accounting policies for both US GAAP and local IFRS including specific materiality thresholds used in the region• Responsible for the FCPA and SOX controls for the financial accounting close• Reviews and validates the petty cash reimbursements by ensuring proper segregation of duties.• Responsible for the transfer pricing calculations Inter Company Settlements.• Assisting GL team in uploading journals and extracts reports for analysis.• Participation in special projects. Identify any potential financial related risk areas and provide sound recommendations and solutions to Client for mitigation of the identified risk.• Handle ad-hoc projects as assigned by the Management• Handle the I-Procurement process form Accounting point of view and coordinate with stakeholders.Key Performance Indicators• Meet accounting deadlines for monthly, quarterly and annual financial close. • Quality of accounting records – compliant with corporate policies, GAAP, SEC and SOX. • Accurate accounting of transactions – Leading to minimum accounting adjustments/errors and no repeat-audit points.• Unusual items are properly identified, surfaced and resolved promptly.• Ability to define/solve end-to-end problems and issues; timely and accurate processing of data/information through the systems.• Quality of supervision/advice given and effectiveness of the team in jointly producing the desired output. Be a role model to demonstrate efficient execution, constant enhancement, ownership core values.• Any adhoc tasks assigned by the manager.

      Professional• Degree in Accounting or professional accounting qualification (ACA, ACCA CPA or equivalent)• Minimum 5 years of relevant accounting experience (ideally in a multi-national publicly traded company)• Hands on experience with US GAAP/IFRS and SEC/statutory requirements• Excellent written and verbal communication skills, and ability to work well in a fast paced and high volume environment• Experience in a Big 4 public accounting firm is required.Technical• Strong technical accounting skills, and experience researching and documenting accounting issues• Conversant with integrated accounting applications – particularly Oracle• Knowledge of Microsoft office applications – Excel, Word, Access • Conceptual and working knowledge of financial database• Knowledge of Oracle, Hyperion and other related toolsBusiness• Strong business ethics• Ability to work well under pressure and juggle multiple priorities• Ability to work in a fast paced and dynamic environment

      We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

      ManpowerGroup powers the success of many of the world’s most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise – 3600 offices in over 80 countries – we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

      ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership.
      Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

      Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:

      IT & Telecommunications
      Engineering & Construction, Oil & Gas
      Banking, Finance & Legal
      Sales & Business Development
      Marketing, Public Relations & Communications
      Human Resources & Training
      Customer & Support Services (Secretarial and Administrative)
      Operational, Supply Chain & Logistics
      Executive Recruitment
      Emiratization Solutions
      Recruitment Program Outsourcing Solutions
      Managed Service Provider Solutions
      Talent Based Outsourcing Solutions
      Outsourced Staffing Solutions More

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      Head of Finance | Quest Search & Selection

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      Employment:

      Full Time

      Quest is working in partnership with a well known trading company who are looking for Head of Finance role to be based in Sharjah, UAE. You will be working alongside a very qualified and professional team and will have several opportunities to learn and grow. As an Head of Finance, you will:* Responsible for Implementing all accounting, finance and treasury strategies and providing leadership, direction and management of the finance and accounting team through the finance leadership. * Providing strategic recommendations to the CEO/president and members of the executive management team.* Responsible for ensuring high ethical standards in the company by setting processes that will ensure company’s safety and securement, as per Company policy and procedures and in consultation with relevant departments.* Compliance with procedures to ensure process and procedures are within parameters set and agreed and in compliance with audit.Desirable skills and background:* Minimum graduate degree in Accounting and Finance* Professional qualification such as ACA/CA/ACCA/CIMA* Minimum 7 – 10 years’ experience leading an accounting and finance department within the Middle East/GCC region.* Strong experience implementing best practice and process around tax and VATWe request that candidates send their CV as a Microsoft Word document where possible.Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

      Quest is working in partnership with a well known trading company who are looking for Head of Finance role to be based in Sharjah, UAE. You will be working alongside a very qualified and professional team and will have several opportunities to learn and grow. Candidates with experience in Big Audit firms and ACCA/ACMA/CIMA accreditations are preferred.Apply quickly through the job link provided or send your CVs online

      Quest Search & Selection is a specialist recruitment consultancy with over 20 years’ experience in sourcing the world’s best candidates for the global Retail, FMCG and Hospitality sectors.

      With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

      Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

      We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants’ skill, knowledge and passion for their sectors. More

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      Sales Coordinator – Hindi Speaker | RTC-1 Employment Services

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      Employment:

      Full Time

      Position Title: Hindi Speaking Sales CoordinatorEmployment Type: Full Time Salary: up to 5K AED all-inclusive depending on experience and qualifications Job Location: Sharjah, UAEAbout the Client: A well-established business formation group, based in Sharjah with proven track records on successful, streamlined process of businesses structure that suits different client needs within UAEJob Role: • Provide necessary support to the members of Sales team regarding documents needed, follow up, status and customer requested schedules• Provide feedback on the submitted documents of clients• Help customers by educating them on the process of requested service in a business set up setting• Increase sales by displaying excellent customer service, responsive and highly organized manner of offering additional service needed by clients• Collaborate with the sales team and other departments thereby ensuring smooth integration of sales, operations and marketing activities

      • Open to Indian nationals• Female, 45 years old and below• Minimum 2 years of experience working in same role• Must be fluent in Hindi language• Experience using Zoho CRM will be preferred• Immediately joiners will be prioritizedHow to Apply:Send your CV in word format online.

      RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

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      Deals, Business Recovery Services – Senior Associate | PricewaterhouseCoopers

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      Employment:

      Full Time

      Line of ServiceAdvisoryDealsManagement LevelSenior AssociateJob Description & SummaryA career within Deals Business Recovery Services, will provide you with the opportunity to support our clients survive an imminent crisis or simply fix gaps in their organisation. We help clients, reduce balance sheet stress, generate cash and reduce costs or refinance to find the best source of capital to support their business objectives. Whatever the solution, we help them manage challenges until the job is done.Work and academic background:- 1-2 years of relevant experience in any Deals team in a Big4 or other advisory firm preferable- ACA, CFA or ACCA qualified and/or Master/Bachelors’ degree in Finance/Accounting- Ability to read & understanding financial statements & audit reports- Arabic speakers are a must- Proficiency in Ms Excel / google sheets, powerpoint / google slides- Experience with Power Bi, Tableau & financial modelling experience will be a plus

      Other required attributes:- Strong analytical skills but tempered with an ability to think laterally- Ability to deliver high quality written work- Strong attention to detail combined with an ability to see the big picture- Ability to work effectively in teams- Excellent interpersonal skills and confidence when interacting with others- Ability to quickly grasp key business drivers and specific valuation issues

      At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

      We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

      PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

      We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

      If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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      IT Support for Payments & Operations – Bank Manager | Michael Page

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      Employment:

      Full Time

      IT Support for Payments & Operations – Bank ManagerTop Banking client in Saudi searching for an Executive Manager for their Payments division. This hire will be in charge of Managing the Operations and Support of all payments applications and the payments ecosystem.Client DetailsOur client, a regional leader in the Banking domain is currently seeking a Executive Manager for their Payments division. This hire will be in charge of Managing the Operations and Support of all payments applications and the payments ecosystem. This will include supporting the ATM, Switch, Visa, Mastercard & Mada applications.Description* This role will be in charge of the direction to regional leads and their teams. * To develop a support governance processes, which will include: Incident and Request Management, Major Incident Management, Problem Management, Monitoring, Shift coverage and handover, Capacity Management, Resiliency, End of vendor Support and End of Life component remediation, Production Access Control, Manual Touch Point reduction, Batch efficiency and success rate, and Operating Fundamentals maturity improvement.This is a permanent role, based in Riyadh, Paying competitively + Bonus.Job Offer* Tax Free salary * Basic, benefits* Bonus every Year * Team of 2 to start with * Growth plans and career opportunities

      * Consults with the primary clients of the application in conjunction with development managers in order to understand the strategic objectives of users.* Requires awareness of audit and compliance related issues.* Contributes to formulation of strategies for apps support and other functional areas.* Ability to handle incidents, problems and change at a global enterprise level. Calm and analytical when faced with major incidents on critical systems.Essential Skills You will be responsible for driving the payments strategy for the bank and should have an understanding of the technical Payments applications used within banking.* IT operations and Payments experience* Familiar with Payments Applications within Banking* Experienced within IT operations* Leadership capabilities* In depth knowledge of electronic fund transfer systems Beneficial * Base24-ATM, Base24-POS, FHM, Level Four /Clear2pay ATM Simulator, Ascert Simulator* Astrex Simulator, Clear2pay PSH* You should also have a demonstrated ability to think strategically and analytically about support

      Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

      The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

      Finance & Accounting
      Banking & Financial Services
      Procurement
      Property & Construction
      Engineering & Supply Chain
      Oil & Gas Technical and Engineering
      Human Resources
      Sales
      Marketing
      Technology
      Secretarial
      Executive Search
      Legal

      The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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      Senior Developer | Commercial Bank of Dubai (CBD)

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      Employment:

      Full Time

      The jobholder is responsible for the design, development, customization, and maintenance of Middleware Applications.• To design, develop and implement secure business function on Middleware application as per existing software development standards.• Strong Knowledge of SOAP APIs and XSLT Transformations.• Strong knowledge of Best Practices in MuleSoft development and Analysis of Middleware issues and troubleshooting.• MuleSoft Batch Processing.• Administering and supporting the SIT/UAT execution on middleware environments.• Testing the middleware environments.• Problem solving day-to-day technical issues.• Configure and maintain deployed Middleware system.• Ensuring uniform and cohesive monitoring applied across the relevant infrastructures.• Support application development team through the life cycle of their application for Middleware related aspects.• Managing internal projects and reporting to the management structure.• Participate in the transfer of the system to the state of production and review the results and make the required modifications for the purpose of extradition to the beneficiaries or the technical divisions concerned• Experience of MuleSoft migration from Version 3.8 to 4.x.• Experience of Volante Swift Messages development (MT940)

      Requirements• University graduate in Computer Science• Professional qualifications in software development • Understanding of Banking products, services and processes• 5+ years in experience in similar job and hands on experience on Min 4+ years MULE ESB 3.8• In-depth Middleware/Application knowledgeExperience in:• Programming on Mule ESB 3.8 • Programming Core Java• Programming on Active MQ• Programming EJB• Experience in SQL Queries• EA Server

      In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

      By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

      Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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      Sr. C-Ops Associate – GTS EN | Amazon.ae

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      Employment:

      Full Time

      DESCRIPTIONAmazon Compliance Operations (C-Ops) ensures that every product and service provided by Amazon Consumer division meets compliance and safety policies as defined by External Regulators and Amazon Policies. C-Ops performs activities such as product classification, both independent and assisted by technology such as Machine Learning, compliance documents reviews, syntax authoring, Selling Partner issue resolution, and quality audits. Via these actions, we coordinate transactions that are regulated such as storage, shipping, sale, and import/export. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around product recalls. These actions include removing recalled/restricted products from the site and from our Fulfilment Centers, and contacting customers with pertinent safety information.As a Senior Compliance Associate, you will get multiple opportunities to develop your functional expertise within the processes described above. In addition, we offer the autonomy to make decisions, implement ideas, and measure results.Your job responsibilities as a Senior Compliance Associate may include:· Classify products based on Standard Operating Procedures within task metrics such as Quality , Productivity and SLA.· Write syntaxes which auto-classify similar products under a specific policy.· Respond to product compliance issues raised by internal and external stakeholders such as Vendor Managers, Area Managers or Amazon Selling Partners.In addition, you may be expected to take on a larger organizational role via the following actions:· Initiate and implement initiatives to enhance process, quality, efficiency and customer experience.· Conduct training and mentoring sessions for colleagues.· Analyze quality and process issues to determine and implement corrective and preventive actions.

      Basic Qualifications· Bachelor’s degree in any discipline is preferred;· 1-2 years of experience in data-driven business operations processes;· Strong written and verbal communication skills in English (B2 Level);· Good working knowledge of Microsoft Excel, Outlook, Word and web browsers (e.g. Chrome, Mozilla Firefox).· Strong attention to details and decision-making abilities based on given guidelines in ambiguous contexts;Preferred Qualifications· Knowledge of product compliance regulations (e.g. Trade Compliance, Dangerous Goods);· Knowledge of basic SQL;· Proficiency in other languages (e.g. German, French, Spanish, Italian, Turkish, etc)

      Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae. More