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      SAP Development Lead | Ernst & Young

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      Employment:

      Full Time

      Whole industries have been disrupted and transformed in recent years by digital technology. As a technology consulting professional, you’ll help businesses realize the value they can gain from their technology investments – supporting strategy and being a key growth driver. As part of a high-performing team, you’ll deliver exceptional client service – providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how technology can act as multiplying effect during major program transformations. As organizations look to leverage the advantage technology offers, we’ll work with you to develop the consultancy and analytical skills that you’ll need in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. The Opportunity We’re looking for a SAP Development Lead (Manager/Senior Manager), to join our rapidly expanding Technology Consulting team. The role will be based in our Jordan Resource Hub. While the role will be based in Amman, the expectation will be to travel for projects to other MENA locations and mainly GCC countries for regional projects, for up to 70%. Key Responsibilities – Analysis of functional and non-functional requirements presenting custom solution options for addressing the gaps in standard functionality; associated complexity and effort estimates – Collaborate with functional teams, architects, and project stakeholders – Design SAP innovative custom solutions that are based on best and/or leading practices – Build and code solutions and frameworks ensuring adherence to software development lifecycle and naming standards – Ensure highest quality solutions using code reviews, technical and performance testing – Have practical experience with both waterfall and agile methodologies – Demonstrated ability to lead and manage multiple complex projects – Must have experience in all development deliverables including development and integration strategies, technical specifications, code and unit tests. – Must be able to operate on multiple assignments simultaneously – Must also be able to operate in multi-functional, multi-disciplinary teams – Must be able to present and lead client workshops on key technical topics. Be able to influence and/or convince leaders and decision makers – Communicate all solution design and concepts to implementation teams – Must be able to work both in a team environment and independently – Provide support and guidance to coach and mentor junior developers on SAP technologies and practices including guidance on training

      Technical skills requirements – 8-10+ years of SAP development and integration experience – SAP ABAP experience with all RICEFW object types – SAP S/4HANA, BW/4HANA – SAP Fiori development and extensions using Business Application Studio preferred – ABAP Development Tools (ADT) – SAP PI/PO/CPI experience preferred – SAP BTP Extension Suite and Integration Suite experience preferred – Experience in any/all Core Data Services, OData Services, CAP and RAP preferred – At least 8-10 end to end SAP full lifecycle implementations of which 2 in the capacity of SAP Development lead managing a team of developers (including offshore preferable). What we look for Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      Security Client Technical Specialist – Identity & Access Management | IBM Middle East

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      Employment:

      Full Time

      Introduction Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client’s business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!Your Role and Responsibilities The candidate will need to develop overall IAM strategies for our clients to help them in their digital transformation journeys. IBM boasts a broad IAM portfolio with identity governance, identity analytics, access management, password-less authentication, directories, consent management, consumer identity management, digital identity, and privileged identity management & analytics. Proficiency across the board of IAM technologies and a solid IAM industry understanding and trends is a necessity. Hands-on implementation experience can be beneficial for this position, as proof of concept and customized demonstrations are critical requirements.The candidate must have strong organization skills, multi-task effectively, and have strong communications skills, both written/verbal.Responsibilities: – Delivers technical accelerators like presentations, demos, Proof of Technology & Proof of Concepts for IBM Security IAM solutions. – Acts as IAM subject-matter technical expert to validate how a proposed solution meets and exceeds customer requirements. – Supports sales team on prospect conference calls, WebEx and onsite visits by providing product demonstrations; expertly responds to technical questions, and explains features in the context of solving customer’s business problems on Security Operations & Response. – Leads technical response to Request for Proposals (RFPs) and Request For Information (RFI) – Creates technical collateral and assets to share knowledge and expertise within IBM. – Supports partner teams by participating in technical calls and meetings with prospective customers evaluating solutions – Supports partner teams by delivering enablement session for IAM technology across the region. – Supports and deliver speeches on IAM in industry & IBM events. – Provides feedback to product management for aligning product direction with customer requirements in the Middle East market.

      Required Technical and Professional Expertise As a minimum, the candidate will have the following:- At least 7 years experience as IAM presales, IAM lead, IAM Security Architect, IAM Consultant, defining and delivering security architectures in complex multi-technology environments – Proposal & solution shaping & development – IAM assessment, strategy and roadmap development – Presentation skills for C-Level clients and technical audienes. – Knowledge of top (analysts) quadrant IAM Technologies and understanding of the IAM competitive environment. – Experience in presales or delivering projects in the relevant IAM Domains: – Governance; life-cycle, provisioning/provisioning, workflow automation, delegated administration, password synchronization, self-service, Role-Based Access Control, access management – Privileged Access Management; Vaulting, Session Recording, Access Controls methods such as Sudo. – Cloud-Native IAM: Azure, Okta, AWS or others. – Web Access Management; Single-Sign-on, Access Federation, – Privileged Access Management, Desktop Single Sign-on, Advanced and Multi-Factor Authorization, RBAC/ABAC, Application Integration. – Directory Services; LDAP, Active Directory. – Other; Desktop Single Sign-on, API / Rest / XML, RACF, ADFS, Multi-Factor Authentication, XACML, SCIM, SAML 2.0, OpenID Connect, LDAP. – Understanding of virtualization, container and DevOps processes and tools. – Knowledge of cloud platforms and technologies as well as industry trends on IAM on cloud. – Basics of Unix/Windows and network system administration, as well as HTTP/S protocols. – Understanding of Data Protection Security Domain like Database Activity Monitoring (DAM), DLP, data classification, etc. Whilst not a prerequisites, the following will be advantageous:- Stakeholder and scope management – A recognized certification in security appropriate to the role, for example CISSP or CISM. – Development and scripting: Java, Javascript, HTML, NodeJS, Unix scripting, as required for IAM solution configuration. Required Technical and Professional Expertise – CISSP or equivalent technical certification – University Degree – Ideal candidate will have 7 or more years of Technical consulting/Technical sales/ Technical Architecture experience in On Prem or SaaS solutions. – Hands on experience in the implementation, design and architecture of IAM Solutions. – Experience with Cloud based solutions and integration of IAM tools – Development experience in writing custom adapters – Good presentation skills

      For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

      Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

      Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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      Cyber Security (VAPT) Consultant | Ernst & Young

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      Employment:

      Full Time

      As part of our Cyber Technology Consulting team, you will be performing managed or ad-hoc vulnerability assessment and penetration testing for various clients across the Jordan region. Working with Cyber Technology consulting team, you will also perform application security assessments, code & architecture reviews, threat modelling, configuration audit, AD assessments, social engineering assessments, red/purple teaming etc. The client base spans across various sectors and includes collaboration with other teams within Advisory services. The opportunity We’re looking for a Senior Consultant/Assistant Manager with real hands-on expertise in performing cyber security assessments to join the group of our Cyber Technology Consulting team. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of our service offering. Your key responsibilities – Perform end-to-end project execution for end clients (VAPT domain) both offshore and onshore – Perform infrastructure penetration testing and vulnerability assessments – Perform web/mobile/API penetration testing. – Perform threat modelling, security code reviews and architecture reviews – Perform security configuration reviews for OS, Databases, Network & Security devices, applications etc. – Perform Active directory assessments – Perform Red Team assessments/Attack Simulations aligned to cyber kill-chain and MITRE ATT&CK – Experience with AV evasion, obfuscation, bypass windows ASR/device guard, network security controls, emails gateway filtering etc. – Experience with both commercial & open-source tools mapped to the different stages in the cyber kill-chain – Review operational logs and event console activity to determine cause of security-related events or to identify potential security related events – Analysis of the patches released by the vendors – Prepare reports and convey the observations to the top management in layman’s language emphasizing on the business risks. – Mentor junior resources or managing a group of resources.

      Skills and attributes for success – Collaborating with other members of the engagement team to plan the engagement and develop work program timelines, risk assessments and other documents/templates. – Good Communication skill and willingness to travel at a short notice – Demonstrating and applying strong project management skills, inspiring teamwork and responsibility with engagement team members – Hands on experience will tools/frameworks like Kali, Burp Suite, Nessus, Qualys, Acunetix scanners (DAST and SAST) – Good knowledge of OWASP and Secure SDLC standards – Hands on experience with programming using Python/Perl/PowerShell/C++ – Hands on experience with exploit development and VS code compilation. – Hands on experience with C2 frameworks (e.g.PoshC2, Covenant, Metasploit etc.) – Hands on experience with setting-up phishing and red teaming infrastructure – Good knowledge of encryption technologies & MiTM attacks – Good understanding of MITRE ATT&CK framework and how to leverage it. – Good understanding of AD administration, different authentication mechanisms, trust boundaries etc. – Knowledge of Linux administration, TCP/IP, DNS, Network protocols and OSI model To qualify for the role, you must have – A bachelor’s or master’s degree – 5+ years of experience working as an Information security professional with cyber security assessment background in a professional services firm. – Excellent communication skills with consulting experience preferred – A valid passport for travel. Ideally, you’ll also have – Experience with performing assessment related to Red Teaming, Network Penetration Testing, Web Application Penetration Testing, Mobile Application Penetration Testing, Secure Code review, AD Security Assessments, Vulnerability Management, Social Engineering Assessments, Wireless Penetration Testing. – OSCE, OSCP, GPEN, LPT, ECSA, CEH, CompTIA Security+ (at least two certifications are desired) What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      Transformation Consultant – Tableau CRM/Einstein | IBM Middle East

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      Employment:

      Full Time

      Introduction As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients’ business environment and achieve business results.Your Role and Responsibilities Assists clients in the design, business architect, process development, functional implementation, and support of Salesforce CRM Applications. Experience & demonstrate understanding of overall SFDC architecture and platform. Effectively run business user design and user experience sessions. Uses consulting skills, business knowledge and SFDC CRM experience to lead business / functional discussion with the client and internal teams (design, build, test teams).

      Demonstrate experience in Agile, Scrum and Waterfall methods for Software Development Life Cycle (SDLC). Understand client’s business pain points and offer solution to address leveraging salesforce.com platform/ offerings. Provide experience in designing workflow rules to enforce business processes. Familiar with executing system and user acceptance testing, user adoption, change management and training methods.

      For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

      Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

      Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

    • 163 Shares189 Views

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      Cyber Security Consultant – Data Protection & Privacy (DPP) | Ernst & Young

      by

      Employment:

      Full Time

      DPP and Cyber Security are few of the most important risks facing businesses today. Organizations’ data protection & privacy capabilities were tested during COVID19 pandemic and organizations are looking for trusted consultants to enhance the capability. Also, as organizations move forward on their digital journey the cybersecurity risk exposure is increasing and there is a huge demand for trusted cybersecurity consultants. Our clients are overwhelmingly turning to EY for help and guidance on how to enhance the privacy and protect their assets, minimise business disruption and improve security. The opportunity At EY we have ambitious plans to expand our already market leading Cybersecurity practice. With investment secured, we continue to build our MENA based cyber practice and anticipate continued growth throughout the next five years. We need excellent people, to join us and to be part of our exciting growth strategy . EY is looking for a Data Protection & Privacy (DPP) Consultant (Senior Consultant/Assistant Manager/Manager level) to join our Cyber Security team in our Jordan Resource Hub based in Amman. While the role will be based in Amman, it will require extensive client related travel across the GCC and other parts of MENA region (at least 50-80%). Your key responsibilities A large part of your role will be engagement delivery and provide support to executives for business development. We’ll expect you to lead and deliver DPP and cybersecurity engagements with very minimal supervision. We also expect you to support executives in development of proposals, presentations, and other business development activities. You will be responsible for the delivery and quality of the final reports to our clients. You will have responsibility for; – Lead Privacy Impact Assessments, analyze and document assessments, work out questionnaires and standard documentation. – Supporting the standardization of Risk and IT Control catalogues for regulatory compliance. – Deploy processes and tools to help detect and prevent privacy breaches. – Deploy Data leak prevention tools and implementation of endpoint protection. – Supporting and guide our clients in adhering to the complex web of relevant national and international regulations. – Ensure a harmonized approach towards data protection and privacy by bringing together our client’s stakeholders (e.g. legal, compliance, risk, HR, security, business functions…). – Assist clients in privacy related incident response activities. – Supporting the client’s team by acting as an interim team member (e.g. security officer, security manager, security analyst). – You will be required to develop work products and presentations in Arabic – Support the cyber executives with the development of proposals, presentations, etc. – Championing EY and the cyber security team, helping to attract and retain world-class talent – Contributing to the latest thought-leadership and industry research relating to cyber security – Your role will broadly constitute circa 80% engagement delivery and 20% business development.

      Skills and attributes for success – An existing track record of successful engagement delivery in data protection & privacy and cyber security is expected of all candidates for this role. – A Big 4 background or comparable consulting experience is highly advantageous. – A broad background across DPP and security is expected with specific experience in two or more of the following areas, essential; – At least 2-8+ years of sound industry experience in one or more of the following areas: Data Protection and Privacy, privacy governance, assessment, remediation, policies, procedures, and classification, data retention concepts, access control for leading ERP/CRM systems, self-developed tools, data bases and data warehouses – Security policies and procedures, design and implementation of security policies, procedures, standards, and controls in line with regulation and/or current standards, ISO27001, NIST, SANS etc. – Data privacy, implementation of data protection / GDPR programmes to address confidentiality and security over customer, employee, or patient data. – Cyber awareness programmes, design, and delivery of cyber security awareness programmes to executive level or wider organisation – Excellent command in written and spoken English – Experience in managing professional service project teams – Willingness to travel Qualifications – Certifications like ‘Certified Information Privacy Professional (CIPP)’ or ‘Certified Data Privacy Solutions Engineer’ will be highly preferred – Security relation qualifications such as ISO 22301 LI, CBCI / CBCP, CISSP, CISM, ISO27001 lead implementer or auditor, etc. What we look for You’ll need to be highly motivated, a self-starter and a strong communicator with the ability and experience to discuss technical content in business language to board level. You’ll also need to be a team player who is not only looking to enhance their own career but recognises the value in developing others and strengthening the team. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      IT Change and Configuration Lead | Chalhoub Group

      by

      Employment:

      Full Time

      Who we are We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere. To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together. The IT Change and Configuration Lead is an integral part of the Technology Operations team and will be responsible for all centralised release and configuration management activities across all environments (production & non-production) hosting Chalhoub services.The IT Change and Configuration Lead will work collaboratively across both internal tech product and operations teams to ensure releases are delivered on schedule with minimal disruption to services. The key aim for the IT Change and Configuration Lead is to be the quality gate for all live configurations and transversal centralised releases and to identify improvements through automation, process change and new technology we can provide to our end users to increase speed, accuracy, reliability and agility when delivering change into our environments.The successful candidate will work closely with the Technology Operations leadership team on refining and taking our services to the next level, changing the game completely in our mission to provide world-class customer service across the business.We’re looking for a strong candidate who is sharp, adaptable and agile enough to resolve problems, proactively think about solutions and get “hands-on” when needed.You must have the ability to think strategically, demonstrating an in-depth understanding of current and future trends in the environments manager space, especially in hosted environments, with sound knowledge and experience of managing agreements with hosting partners.What you will be doing – Design, implement, execute and continually review the daily and long-term strategic management of change & release (including configuration) management of our live product environments within Chalhoub Group. The initial focus will be to set and drive Configuration & Release Management best practices across the live service estate. – Full review of release & configuration management lifecycle to ensure effective processes are embedded into BAU activities. This review includes planning, monitoring and executing transversal releases and recording accurate configuration details for the live production environment at all times. – Building and developing an enterprise-wide CMDB from the ground up, working with key stakeholders across the business and Service managers to develop business Services within the CMDB, including the reporting of all CI exceptions and data discrepancies – Assist in forming strategies to optimize IT Configuration & Release Management across accounts. – Develop and implement procedures to oversee quality control of all configuration changes and releases throughout their lifecycle. – Ensure CMDB accuracy and effective CI record management. – Act as the focal point for all live configuration and centralized release management activities. – Provide operational measurement for all CIs and releases. – Own Release Management strategy, policies and processes; drive release governance and compliance across all teams. – To Define/Develop automation improvements and oversee delivery into production environments offering value and improvements to our end customers. – Manage all internal transversal release management processes and release calendar activities. – Own Configuration Management strategy, policies and processes for all live production environments. – Revise, recommend, and maintain Change Management and Release Management plans, schedules (calendars) policies, processes, and procedures that reflect ITIL best practices. Maintain ServiceNow and other enterprise tools in support of Enterprise Change Management. – Develop, measure, and analyse Critical Success Factors (CSF) and Key Performance Indicators (KPI), and design and generate metric reports, status and performance reports for Change & Release Management and conduct training on a scheduled and ad hoc basis. – Provide individualized instruction for Technology teams on the Change Management key process areas, associated templates and procedures. – Develop, enhance, operate, and assist in migrations and maintenance of Change Management system/tools and interfaces with other tools (e.g., Configuration, Problem, Release, and Incident Management Systems). – Identify opportunities to continuously improve. Assist in the scheduling and implementation of improvements at predefined intervals and on an ad-hoc basis. – Maintain, update, and implement a consistent and rigorous framework for evaluating systems capabilities and risk profiles before new or changed systems are approved and scheduled for deployment in accordance the CR Impact Assessment Procedure and a process framework that ensures a system and the service it enables can be managed, operated and supported according to the requirements specified by the design and architecture. – Review Requests for Change (RFCs) to ensure the appropriate priority levels and details are provided in accordance with the CR Review Checklist – Develop, measure, and analyse CSF and KPIs, as well as design and generate weekly/monthly/quarterly metric reports. – Develop training plans and materials for Release Management and conduct training on a scheduled and ad hoc basis; provide individualized instruction for Technology teams on the Release Management key process areas, associated templates and procedures. – Develop, enhance, operate, and maintain Release Management system/tools and interfaces with other processes (e.g., Change Management, Problem Management, Configuration Management and Incident Management Systems). – Lead in Release Planning and pre and post Release Deployment activities and meetings. – Supporting the management of the Configuration Management Database (CMDB) and reporting of all Configuration Item (CI) exceptions and data discrepancies. – Work with Technology teams in defining release and deployment plans. Support the potential need to review and revise plans. – Support Release Readiness Reviews (RRRs) release authorization activities and perform Post-Implementation Reviews (PIRs). – Perform the release coordinator role for weekly change activity to include weekend work. Produce a Weekly Change & Release Summary Report.

      What you’ll need to succeed – ITIL Service Management Foundation v3 Certified. – Strong understanding of ITIL Change and Configuration Management processes. – At least 5 years’ experience of change and release management in multi-company, international environments. – Knowledge of different delivery platforms & hosting partners; particular focus on OCI Gen 2, AWS & Azure. – Working with multiple external service suppliers and implementation partners. – Awareness and use of DEVOPS tools for Continuous Integration / Continuous Deployment (CI/CD) – experienced with Jenkins and Software repository tools/environments like GitHub. – Good facilitator and driver of process framework design and execution. – Experience of working with offshore system integrators and Tier 1 MSPs. – Excellent attention to detail and analytical problem-solving skills. – The candidate must have a strong and proactive “can-do” attitude. – Good experience and knowledge working with CMDB integration (Service Now). – Strong reporting skills to develop and administer CMDB reporting through ServiceNow. – Good knowledge of IT Service, Application and CMDB Dependency Modelling; utilising enterprise wide ITSM tools such as ServiceNow to do so. – Good Communication and relationship management skills. – Analytical, detail-orientated, can communicate clearly, effectively and influence in the right way. What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

      The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

      By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

      With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

      By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

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      Regional CS Manager | PricewaterhouseCoopers

      by

      Employment:

      Full Time

      Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Internal Firm Services – OtherManagement LevelManagerJob Description & SummaryEstablished in the region for 40 years, PwC has more than 6,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.We have an unparalleled range of expert capabilities from Strategy, through Advisory and Consulting to Legal, Tax and Assurance Services, underpinned by the standout digital platform in the region. Our Mission The New Equation: Delivering sustained outcome and trust Our purpose, culture and values remain unchanged – we will help transform our region by solving complex problems and building trust.We will continue to be a force for change in our communities and mfor society.In the Middle East, we are committing to:• Building a brand defining CS practice• Creating over 6,000 jobs over the next 5 years, with a focus on digital, technology and ESG.• Achieving net zero greenhouse gas emissions by 2030, which involves transforming our business model to decarbonise the value chain.• Continuing to upskill our people to build a community of solvers, with the right skills to deliver solutions that are human- led and tech powered.Our Values Creating value through diversity. Be yourself. Be different. At PwC, we respect and value differences. We know that when people from different backgrounds and with different points of view work together, we create the most value – for our clients, our people and society.As part of our commitment to individuality we are pleased to hear from candidates from diverse backgrounds, with a mixture of skills, capabilities and experience from the below

      Job Description.In the Middle East, we are committing to:- Hiring over 500 new graduates each year, and providing them with training and qualifications that set them up for a strong career in the region. Doubling down on our existing commitment to promote inclusion and diversity, 50% will be female and 80% Arabic speakers.• Manage a range of Corporate Sustainability (CS) activities for PwC regionally.• Work closely with the Regional CS lead to drive the firm’s CS agenda in the Middle East (ME).• Oversee the regional CS strategy and strategic priorities aligned with the global strategy, and to external market needs. • Engage with key leadership stakeholders to understand their vision for the region.• Design and coordinate internal initiatives and external CS activities• Develop systems for our people to engage with the CS agenda• Manage the end of year reporting and audit requirements in compliance with the Global CR team. • This involves regular data collection for reporting, and coordinating with the internal audit team to drive both financial and non-financial audit for CS.• Support the regional network of champions and ensure that they are aligned with the regional CS narrative and are running projects that create impact • Work with the regional communications team to report on progress, enhancing our brand and visibility in this area internally and externally.• Ensure external compliance of CS projects – e.g.: work with our internal lawyers to keep track of regulatory changes in the region that impact our social impact and environmental initiatives.• Share best practice across the ME champions’ network by creating a platform where these can be shared. • Use this platform for sharing PwC Global and EMEA updates with the regional network.• Work with the regional Net Zero and ESG leaders to ensure alignment.

      At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

      We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

      PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

      We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

      If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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      Graduate Recruiter – Associate/Senior Associate | PricewaterhouseCoopers

      by

      Employment:

      Full Time

      Graduate Recruiter – Associate/Senior Associate – Consulting – Amman and RiyadhLine of ServiceAdvisorySpecialismAdvisory – OtherManagement LevelSenior AssociateJob Description & SummaryA career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.It takes talented people to support the largest professional services organisation in the world. Our Recruiting team works to identify and attract talent for PwC. You’ll focus on engaging the most qualified candidates by building relationships with job seekers and candidates, while understanding the dynamic hiring needs of each business. Our team actively recruits for full time employees at all levels, from experienced to executive, as well as fixed term, contingent, and flexible talent and supports the internal movement process between roles.A career in Graduate Recruitment, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.  It takes talented people to support the largest professional services organisation in the world. Our Graduate Recruiting team works to identify and attract talent for PwC. You’ll focus on engaging and hiring the most promising students, while understanding the dynamic hiring needs of each business.  The responsibilities of this role include but are not limited to:- Organise and participate in campus recruiting events  – Source candidates via universities, online platforms and referrals – Support with posting, screening and shortlisting candidates – Conduct introductory calls and HR interview with shortlisted candidates and prepare summaries to be shared with recruitment managers – Develop and promote the PwC people value proposition within recruitment. – Liaise with candidates and EA’s to coordinate technical interviews through different channels (F2F, Phone, Video Conferencing) – Test candidates using the standard competency based recruitment model and employing psychometric testing within selection. – Ensure candidate information is up to date on the internal system throughout the process and managing the interview feedback process for interviewers on the system – Update candidate status as they move through the recruitment process – Hire candidates on the system post offer acceptance stage – Close cooperation with Onboarding team – Ad-hoc support on various projects as required – Prioritize and manage conflicting deadlines effectively

      Language- Proficiency in spoken and written English and Arabic  Overall Requirements- 1-3 years of graduate recruitment experience preferable – Professional Services and / or Big 4 expertise and knowledge is a plus – Knowledge and experience in the Middle East Region is required – Proficiency in Excel and PowerPoint – Attention to detail, confidentiality and efficiency are key

      At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

      We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

      PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

      We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

      If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More