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      Transformation Consultant – Tableau CRM/Einstein | IBM Middle East

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      Employment:

      Full Time

      Introduction As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients’ business environment and achieve business results.Your Role and Responsibilities Assists clients in the design, business architect, process development, functional implementation, and support of Salesforce CRM Applications. Experience & demonstrate understanding of overall SFDC architecture and platform. Effectively run business user design and user experience sessions. Uses consulting skills, business knowledge and SFDC CRM experience to lead business / functional discussion with the client and internal teams (design, build, test teams).

      Demonstrate experience in Agile, Scrum and Waterfall methods for Software Development Life Cycle (SDLC). Understand client’s business pain points and offer solution to address leveraging salesforce.com platform/ offerings. Provide experience in designing workflow rules to enforce business processes. Familiar with executing system and user acceptance testing, user adoption, change management and training methods.

      For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

      Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

      Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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      Cyber Security Consultant – Data Protection & Privacy (DPP) | Ernst & Young

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      Employment:

      Full Time

      DPP and Cyber Security are few of the most important risks facing businesses today. Organizations’ data protection & privacy capabilities were tested during COVID19 pandemic and organizations are looking for trusted consultants to enhance the capability. Also, as organizations move forward on their digital journey the cybersecurity risk exposure is increasing and there is a huge demand for trusted cybersecurity consultants. Our clients are overwhelmingly turning to EY for help and guidance on how to enhance the privacy and protect their assets, minimise business disruption and improve security. The opportunity At EY we have ambitious plans to expand our already market leading Cybersecurity practice. With investment secured, we continue to build our MENA based cyber practice and anticipate continued growth throughout the next five years. We need excellent people, to join us and to be part of our exciting growth strategy . EY is looking for a Data Protection & Privacy (DPP) Consultant (Senior Consultant/Assistant Manager/Manager level) to join our Cyber Security team in our Jordan Resource Hub based in Amman. While the role will be based in Amman, it will require extensive client related travel across the GCC and other parts of MENA region (at least 50-80%). Your key responsibilities A large part of your role will be engagement delivery and provide support to executives for business development. We’ll expect you to lead and deliver DPP and cybersecurity engagements with very minimal supervision. We also expect you to support executives in development of proposals, presentations, and other business development activities. You will be responsible for the delivery and quality of the final reports to our clients. You will have responsibility for; – Lead Privacy Impact Assessments, analyze and document assessments, work out questionnaires and standard documentation. – Supporting the standardization of Risk and IT Control catalogues for regulatory compliance. – Deploy processes and tools to help detect and prevent privacy breaches. – Deploy Data leak prevention tools and implementation of endpoint protection. – Supporting and guide our clients in adhering to the complex web of relevant national and international regulations. – Ensure a harmonized approach towards data protection and privacy by bringing together our client’s stakeholders (e.g. legal, compliance, risk, HR, security, business functions…). – Assist clients in privacy related incident response activities. – Supporting the client’s team by acting as an interim team member (e.g. security officer, security manager, security analyst). – You will be required to develop work products and presentations in Arabic – Support the cyber executives with the development of proposals, presentations, etc. – Championing EY and the cyber security team, helping to attract and retain world-class talent – Contributing to the latest thought-leadership and industry research relating to cyber security – Your role will broadly constitute circa 80% engagement delivery and 20% business development.

      Skills and attributes for success – An existing track record of successful engagement delivery in data protection & privacy and cyber security is expected of all candidates for this role. – A Big 4 background or comparable consulting experience is highly advantageous. – A broad background across DPP and security is expected with specific experience in two or more of the following areas, essential; – At least 2-8+ years of sound industry experience in one or more of the following areas: Data Protection and Privacy, privacy governance, assessment, remediation, policies, procedures, and classification, data retention concepts, access control for leading ERP/CRM systems, self-developed tools, data bases and data warehouses – Security policies and procedures, design and implementation of security policies, procedures, standards, and controls in line with regulation and/or current standards, ISO27001, NIST, SANS etc. – Data privacy, implementation of data protection / GDPR programmes to address confidentiality and security over customer, employee, or patient data. – Cyber awareness programmes, design, and delivery of cyber security awareness programmes to executive level or wider organisation – Excellent command in written and spoken English – Experience in managing professional service project teams – Willingness to travel Qualifications – Certifications like ‘Certified Information Privacy Professional (CIPP)’ or ‘Certified Data Privacy Solutions Engineer’ will be highly preferred – Security relation qualifications such as ISO 22301 LI, CBCI / CBCP, CISSP, CISM, ISO27001 lead implementer or auditor, etc. What we look for You’ll need to be highly motivated, a self-starter and a strong communicator with the ability and experience to discuss technical content in business language to board level. You’ll also need to be a team player who is not only looking to enhance their own career but recognises the value in developing others and strengthening the team. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      IT Change and Configuration Lead | Chalhoub Group

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      Employment:

      Full Time

      Who we are We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere. To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together. The IT Change and Configuration Lead is an integral part of the Technology Operations team and will be responsible for all centralised release and configuration management activities across all environments (production & non-production) hosting Chalhoub services.The IT Change and Configuration Lead will work collaboratively across both internal tech product and operations teams to ensure releases are delivered on schedule with minimal disruption to services. The key aim for the IT Change and Configuration Lead is to be the quality gate for all live configurations and transversal centralised releases and to identify improvements through automation, process change and new technology we can provide to our end users to increase speed, accuracy, reliability and agility when delivering change into our environments.The successful candidate will work closely with the Technology Operations leadership team on refining and taking our services to the next level, changing the game completely in our mission to provide world-class customer service across the business.We’re looking for a strong candidate who is sharp, adaptable and agile enough to resolve problems, proactively think about solutions and get “hands-on” when needed.You must have the ability to think strategically, demonstrating an in-depth understanding of current and future trends in the environments manager space, especially in hosted environments, with sound knowledge and experience of managing agreements with hosting partners.What you will be doing – Design, implement, execute and continually review the daily and long-term strategic management of change & release (including configuration) management of our live product environments within Chalhoub Group. The initial focus will be to set and drive Configuration & Release Management best practices across the live service estate. – Full review of release & configuration management lifecycle to ensure effective processes are embedded into BAU activities. This review includes planning, monitoring and executing transversal releases and recording accurate configuration details for the live production environment at all times. – Building and developing an enterprise-wide CMDB from the ground up, working with key stakeholders across the business and Service managers to develop business Services within the CMDB, including the reporting of all CI exceptions and data discrepancies – Assist in forming strategies to optimize IT Configuration & Release Management across accounts. – Develop and implement procedures to oversee quality control of all configuration changes and releases throughout their lifecycle. – Ensure CMDB accuracy and effective CI record management. – Act as the focal point for all live configuration and centralized release management activities. – Provide operational measurement for all CIs and releases. – Own Release Management strategy, policies and processes; drive release governance and compliance across all teams. – To Define/Develop automation improvements and oversee delivery into production environments offering value and improvements to our end customers. – Manage all internal transversal release management processes and release calendar activities. – Own Configuration Management strategy, policies and processes for all live production environments. – Revise, recommend, and maintain Change Management and Release Management plans, schedules (calendars) policies, processes, and procedures that reflect ITIL best practices. Maintain ServiceNow and other enterprise tools in support of Enterprise Change Management. – Develop, measure, and analyse Critical Success Factors (CSF) and Key Performance Indicators (KPI), and design and generate metric reports, status and performance reports for Change & Release Management and conduct training on a scheduled and ad hoc basis. – Provide individualized instruction for Technology teams on the Change Management key process areas, associated templates and procedures. – Develop, enhance, operate, and assist in migrations and maintenance of Change Management system/tools and interfaces with other tools (e.g., Configuration, Problem, Release, and Incident Management Systems). – Identify opportunities to continuously improve. Assist in the scheduling and implementation of improvements at predefined intervals and on an ad-hoc basis. – Maintain, update, and implement a consistent and rigorous framework for evaluating systems capabilities and risk profiles before new or changed systems are approved and scheduled for deployment in accordance the CR Impact Assessment Procedure and a process framework that ensures a system and the service it enables can be managed, operated and supported according to the requirements specified by the design and architecture. – Review Requests for Change (RFCs) to ensure the appropriate priority levels and details are provided in accordance with the CR Review Checklist – Develop, measure, and analyse CSF and KPIs, as well as design and generate weekly/monthly/quarterly metric reports. – Develop training plans and materials for Release Management and conduct training on a scheduled and ad hoc basis; provide individualized instruction for Technology teams on the Release Management key process areas, associated templates and procedures. – Develop, enhance, operate, and maintain Release Management system/tools and interfaces with other processes (e.g., Change Management, Problem Management, Configuration Management and Incident Management Systems). – Lead in Release Planning and pre and post Release Deployment activities and meetings. – Supporting the management of the Configuration Management Database (CMDB) and reporting of all Configuration Item (CI) exceptions and data discrepancies. – Work with Technology teams in defining release and deployment plans. Support the potential need to review and revise plans. – Support Release Readiness Reviews (RRRs) release authorization activities and perform Post-Implementation Reviews (PIRs). – Perform the release coordinator role for weekly change activity to include weekend work. Produce a Weekly Change & Release Summary Report.

      What you’ll need to succeed – ITIL Service Management Foundation v3 Certified. – Strong understanding of ITIL Change and Configuration Management processes. – At least 5 years’ experience of change and release management in multi-company, international environments. – Knowledge of different delivery platforms & hosting partners; particular focus on OCI Gen 2, AWS & Azure. – Working with multiple external service suppliers and implementation partners. – Awareness and use of DEVOPS tools for Continuous Integration / Continuous Deployment (CI/CD) – experienced with Jenkins and Software repository tools/environments like GitHub. – Good facilitator and driver of process framework design and execution. – Experience of working with offshore system integrators and Tier 1 MSPs. – Excellent attention to detail and analytical problem-solving skills. – The candidate must have a strong and proactive “can-do” attitude. – Good experience and knowledge working with CMDB integration (Service Now). – Strong reporting skills to develop and administer CMDB reporting through ServiceNow. – Good knowledge of IT Service, Application and CMDB Dependency Modelling; utilising enterprise wide ITSM tools such as ServiceNow to do so. – Good Communication and relationship management skills. – Analytical, detail-orientated, can communicate clearly, effectively and influence in the right way. What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

      The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

      By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

      With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

      By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

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      Regional CS Manager | PricewaterhouseCoopers

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      Employment:

      Full Time

      Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Internal Firm Services – OtherManagement LevelManagerJob Description & SummaryEstablished in the region for 40 years, PwC has more than 6,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.We have an unparalleled range of expert capabilities from Strategy, through Advisory and Consulting to Legal, Tax and Assurance Services, underpinned by the standout digital platform in the region. Our Mission The New Equation: Delivering sustained outcome and trust Our purpose, culture and values remain unchanged – we will help transform our region by solving complex problems and building trust.We will continue to be a force for change in our communities and mfor society.In the Middle East, we are committing to:• Building a brand defining CS practice• Creating over 6,000 jobs over the next 5 years, with a focus on digital, technology and ESG.• Achieving net zero greenhouse gas emissions by 2030, which involves transforming our business model to decarbonise the value chain.• Continuing to upskill our people to build a community of solvers, with the right skills to deliver solutions that are human- led and tech powered.Our Values Creating value through diversity. Be yourself. Be different. At PwC, we respect and value differences. We know that when people from different backgrounds and with different points of view work together, we create the most value – for our clients, our people and society.As part of our commitment to individuality we are pleased to hear from candidates from diverse backgrounds, with a mixture of skills, capabilities and experience from the below

      Job Description.In the Middle East, we are committing to:- Hiring over 500 new graduates each year, and providing them with training and qualifications that set them up for a strong career in the region. Doubling down on our existing commitment to promote inclusion and diversity, 50% will be female and 80% Arabic speakers.• Manage a range of Corporate Sustainability (CS) activities for PwC regionally.• Work closely with the Regional CS lead to drive the firm’s CS agenda in the Middle East (ME).• Oversee the regional CS strategy and strategic priorities aligned with the global strategy, and to external market needs. • Engage with key leadership stakeholders to understand their vision for the region.• Design and coordinate internal initiatives and external CS activities• Develop systems for our people to engage with the CS agenda• Manage the end of year reporting and audit requirements in compliance with the Global CR team. • This involves regular data collection for reporting, and coordinating with the internal audit team to drive both financial and non-financial audit for CS.• Support the regional network of champions and ensure that they are aligned with the regional CS narrative and are running projects that create impact • Work with the regional communications team to report on progress, enhancing our brand and visibility in this area internally and externally.• Ensure external compliance of CS projects – e.g.: work with our internal lawyers to keep track of regulatory changes in the region that impact our social impact and environmental initiatives.• Share best practice across the ME champions’ network by creating a platform where these can be shared. • Use this platform for sharing PwC Global and EMEA updates with the regional network.• Work with the regional Net Zero and ESG leaders to ensure alignment.

      At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

      We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

      PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

      We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

      If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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      Graduate Recruiter – Associate/Senior Associate | PricewaterhouseCoopers

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      Employment:

      Full Time

      Graduate Recruiter – Associate/Senior Associate – Consulting – Amman and RiyadhLine of ServiceAdvisorySpecialismAdvisory – OtherManagement LevelSenior AssociateJob Description & SummaryA career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.It takes talented people to support the largest professional services organisation in the world. Our Recruiting team works to identify and attract talent for PwC. You’ll focus on engaging the most qualified candidates by building relationships with job seekers and candidates, while understanding the dynamic hiring needs of each business. Our team actively recruits for full time employees at all levels, from experienced to executive, as well as fixed term, contingent, and flexible talent and supports the internal movement process between roles.A career in Graduate Recruitment, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.  It takes talented people to support the largest professional services organisation in the world. Our Graduate Recruiting team works to identify and attract talent for PwC. You’ll focus on engaging and hiring the most promising students, while understanding the dynamic hiring needs of each business.  The responsibilities of this role include but are not limited to:- Organise and participate in campus recruiting events  – Source candidates via universities, online platforms and referrals – Support with posting, screening and shortlisting candidates – Conduct introductory calls and HR interview with shortlisted candidates and prepare summaries to be shared with recruitment managers – Develop and promote the PwC people value proposition within recruitment. – Liaise with candidates and EA’s to coordinate technical interviews through different channels (F2F, Phone, Video Conferencing) – Test candidates using the standard competency based recruitment model and employing psychometric testing within selection. – Ensure candidate information is up to date on the internal system throughout the process and managing the interview feedback process for interviewers on the system – Update candidate status as they move through the recruitment process – Hire candidates on the system post offer acceptance stage – Close cooperation with Onboarding team – Ad-hoc support on various projects as required – Prioritize and manage conflicting deadlines effectively

      Language- Proficiency in spoken and written English and Arabic  Overall Requirements- 1-3 years of graduate recruitment experience preferable – Professional Services and / or Big 4 expertise and knowledge is a plus – Knowledge and experience in the Middle East Region is required – Proficiency in Excel and PowerPoint – Attention to detail, confidentiality and efficiency are key

      At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

      We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

      PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

      We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

      If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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      Human Capital – Onboarding Associate | PricewaterhouseCoopers

      by

      Employment:

      Full Time

      Line of ServiceInternal Firm ServicesSpecialismIFS – Human Capital (HC)Management LevelAssociateJob Description & SummaryA career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.Our Human Resources teams support initiatives and programmes including, customer support, business operations, data and analytics, technology systems, recruitment services and on-boarding, workforce mobility, contingent workforce, and people and programmes support.It takes talented people to support the largest professional services organisation in the world. Our Onboarding team works to engage and support PwC new joiners. You’ll focus on engaging the most qualified candidates by building relationships with candidates in the pipeline as well as internal and external stakeholders, whilst understanding the dynamic onboarding needs of each business and each candidate. Our team actively onboards full time employees at all levels, from experienced to executive, as well as fixed term, contingent, and flexible talent and supports the internal movement process between roles. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: – Invite and provide evidence-based feedback in a timely and constructive manner. – Share and collaborate effectively with others. – Work with existing processes/systems whilst making constructive suggestions for improvements. – Validate data and analysis for accuracy and relevance. – Follow risk management and compliance procedures. – Keep up-to-date with technical developments for the business area. – Communicate confidently in a clear, concise and articulate manner – verbally and in written form. – Seek opportunities to learn about other cultures and other parts of the business across the Network of PwC firms. – Uphold the firm’s code of ethics and business conduct

      Job Requirements:   Education and Qualifications: – Bachelor’s Degree in Human Resources, Psychology or Business Management is preferred – Professional Human Resources certification (i.e CIPD, PHR) is an advantage Language:   – Proficiency in spoken and written English and Arabic Overall  Experience:  – 0-2 years of human resources experience is preferred  Desired Skills:  – Excellent interpersonal and communication skills – Excellent problem solving skills – Intermediate-excellent Excel skills – Strong customer service orientation with ability to use patience and diplomacy to handle issues

      At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

      We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

      PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

      We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

      If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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      Pursuit Strategist | Ernst & Young

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      Employment:

      Full Time

      As a large, sophisticated professional services organization, everything we do comes down to having the right people with the right skills in the right place. As an experienced Manager within the Deals Activation team, you’ll support us in making this happen The opportunity The Pursuit Strategist partners with Account Teams to support Regional strategic, high-value pursuits. They engage at multiple stages during the pursuit process and are responsible for developing a tailored communications strategy to articulate a compelling ‘Why EY’ proposition in all pursuit collateral. The Senior PS and PS is responsible for the tactical management of all pursuit work-streams including the touchpoint campaign, draft value proposition, proposal development, facilitation of pursuit readiness sessions and orals preparation. Additionally, the PS is required to identify, develop and implement innovative approaches to pursuit management and drive adoption of these across the Region. Your key responsibilities – Partner with Account Teams to provide a full-service pursuit management model for Regional strategic, high-end opportunities – Serve as a facilitator/key contributor in pursuit strategy sessions, manages output and drives actions – Manage a repository of Regional, Market Segment or Service Line client-facing collateral as appropriate – Develop strategic messaging and lead conceptualization of all client-facing pursuit collateral – Manage and lead the development of opportunity value propositions – Ultimately responsible for quality control of all client-facing materials during the pursuit – Act as the knowledge steward for the pursuit – Lead post pursuit analysis and review; makes recommendations for process improvement – Maintain relationships with other Deal Activation teams and key interdependency groups across the organization – Oversee other pursuit support resources including third-party resources (e.g. Pursuit Coordinator, external translation services, etc.) and ultimately responsible for the overall quality of the corresponding outputs – Champion Gold Standard pursuit management tools and processes- Influence / challenge the account team to optimize the chances of winning

      Skills and attributes for success – Good understanding of Business Development and Pursuit Management – Solution-oriented and makes sound decisions quickly, given tight timeframes- Demonstrate versatility in a constantly evolving environment with a wide variety of social styles To qualify you must have – A bachelor’s degree or equivalent experience, preferably in fields such as Business, International Relations, Marketing, and related fields- 5 – 7 years of Pursuit Management experience – Significant experience in developing external marketing communications – Significant experience working in a cross-border, multi-cultural environment- Excellent communications skills (written and verbal) – Excellent project management skills – Proven ability to influence and build collaborative relationships with a wide range of stakeholdersIdeally, you will also have – Arabic language skills – Ability to work independently with minimal supervision – Ability to influence without authority as well as lead and coach others – Flexibility to work around client needs and varying time zones What we look for We are looking for people who can combine, great listening skills, collaboration, influencing and commercial acumen. Being able thrive in an ever changing, diverse, multi-cultural environment where we expect exceptional quality and show passion for your work will set you up for success. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs. The exceptional EY experience. It’s yours to build. EY Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      Indirect Tax Senior Consultant | Ernst & Young

      by

      Employment:

      Full Time

      Our globally coordinated tax professionals offer connected services across all tax disciplines to help our clients thrive in an era of rapid change. We combine our exceptional knowledge and experience with the people and technology platforms that make us an ideal partner for all their tax-related needs. In Tax, we equip clients to make better business decisions by bringing insights to the forefront. We help companies understand the tax policies and tax laws of governments around the world to plan and comply accordingly. Our teams leverage transformative technologies to deliver strategy and execution, from tax and regulatory obligations to operations and workforce management, to reduce risk and drive sustainable value. Tax has six sub-service lines which cover a wide range of issues: Business Tax Services, Global Compliance and Reporting, Global Law, Indirect Tax, International Tax and Transaction Services and People Advisory Services. The opportunity Joining our Indirect Tax team, you’ll be a part of a globally integrated team helping leading organizations to move goods and services around the world more effectively. You’ll combine your technical skills and practical experience across industries and geographies to provide tailored advice to clients. This will include identifying risk areas and sustainable planning opportunities for indirect taxes throughout the tax life cycle. You’ll advise clients on VAT treatment of new and complex transactions and help resolve classification or other disputes and issues with the authorities. Your proactive, pragmatic and integrated strategies will help our clients achieve their potential in today’s global environment. Your key responsibilities Client responsibilities You are expected to work effectively as a member of a worldwide network of professional advisors, sharing responsibility, providing support, maintaining communication and updating senior team members on progress. You must also collaborate with a team of VAT professionals to combine diverse cross-border transaction experience with local tax knowledge across a broad spectrum of industries. Participating and assisting in preparing for meetings with management teams will be part of your role. You will be assisting in preparing reports and schedules that will be delivered to clients and other parties. You will also develop and maintain productive working relationships with client personnel and build strong internal relationships within the VAT practice, Indirect Tax and across other service lines. Technical responsibilities You must build a deep understanding of the Customs Law and its practical application across the countries. You are expected to understand and apply the regional Free Trade Agreements and key customs concepts such as valuation, classification and origin. You will be identifying and discussing VAT considerations for clients to be aware of in their outbound investments. Engaging with colleagues in overseas offices to deliver VAT advice in respect of global jurisdictions will be part of your responsibilities. You will also prepare for the potential introduction of VAT in the different countries and to discuss with clients how this may impact them as well as work with internal teams to provide indirect tax expertise for audit and transaction projects.

      Skills and attributes for success You must be able to build strong client relationships & excellently communicate in a range of situations in both written and oral English. You should also be able to identify areas of risk, carry out an effective review and know when to refer upwards. You are expected to be a client focused and commercially aware team player with the ability to build effective relationships at all levels. You must also possess project management skills, plan and prioritise work, meet deadlines, monitor own budget. You should also be able to solve problems creatively and pragmatically. To qualify for the role you must have – A degree in economics, finance, tax or accounting – At least three years of relevant experience as Indirect Tax professional – Experience working for a Big 4 accounting firm is preferred. However, we will consider candidates with from law firms or with relevant industry experience – Customs duty advisory experience is preferable, but we will also consider candidates with VAT/GST advisory experience Ideally, you’ll also have – A relevant Masters degree, CPA or ACA/CA/CPA/CMA/SOCPA/Law qualification/CTA or equivalent tax qualification – Experience working in multicultural teams – Good verbal/written communication skills – Strong organizational, project management and analytical skills. – Strong drive to excel professionally, and to guide and motivate others – Coordination and prioritization skills – Independent in managing own workload, ability to work under pressure and to keep things moving and to juggle multiple tasks – Excellent team player What we look for Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

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      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More