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    Unified Communication Engineer | Qatar Project Management (QPM)

    Employment:

    Full Time

    Job Purpose:To implement and support Cisco based IP Telephony & VOIP solutions and to ensure that operating requirements are met in line with the needs and mission of the Qatar Rail.• Takes active responsibility for installation, configuration and administration of CUCM, Unity Connection, Presence and IPCC versions 7,8 & 9 and Call Manager Express• Handles TFTP, TOMCAT Service, Monitoring, File Management, Certificate Management, Feature service administration.• Follows up for back-up and restore procedure.• Provides daily support for IPT.• Mentors, trains & develop juniors and coordinate their tasks.

    Degree graduate ideally in Electronics /Communication Technology/ IT or similar.Skills:• Call Manager (Server, NTP, Region and Device pool, LDAP Integration, SRST• Enterprise and Service parameter, License reporting.• Call Routing (Route pattern/route list/route group, Hunt pattern/hunt list/hunt group, Partition, Calling Search Space, Application/SIP Dial rules, Forced Authorization Codes, Call Park/ Call Pickup/Pickup group, Meet me configuration• Dial plan/route plan administration, Translation Patterns, Transformation pattern/profile.)• Media Resources (Conference Bridge, Transcoder, Music on hold, Media resource list/Media resource group, Voice Mail, VPN.)• Devices (CTI Route points, Gateways (H.323 and MGCP), Trunks (SIP Trunk), Remote Destination and Remote Destination Profile, Phone Button, Soft key, Phone services, SIP Profiles, Feature control policy, Recording Profile, IP Phones (9971,7975,7945,7937,7942,7911,7925 and Soft Phones)• End User Administration (End user administration, Application user ,User role assignment, Bulk adding/removing/updating, Voicemail configuration, Enabling voice recording, CSS, ,Single Number reach, Call forwarding, Shared Line, Simultaneous ring.• Telepresence Appliances and Applications, Video Communication Server, Expressway series Server, Telepresence Management Suite, Mobile and Remote Access, Endpoints C-series, EX-series, SX10/20, Profile Series, CTS 3010, CTS 3210 etc.• Cisco UCS Servers: BE7M, C-240 and C-220, CIMC configuration and troubleshooting hardware issues• Gateways (H.323 ) (ISR CLI Configuration, IOS up gradation, Serial/Ethernet/Controller Interface configuration Serial/Ethernet/Controller Interface configuration, Voice service configuration (Security, fax protocol), Codec configuration, Dial-peer VoIP, Dial-peer pots ,Translation Patterns, IVR Application configuration, Debugging.• Unity and Presence (Exchange Integration, Single Inbox, Port Configuration, Auto Attendant, PIN Management, Capabilities assignment, Soft Phone (Jabber and Personal Communicator).• Contact Center (Script Management, Application management, IVR• Resource Management, Desk Flow Configuration, Contact Centre Agent/Group Configuration, Music on hold, Desktop Agent, Scheduler (Working hours/Closed/Holidays),Database Integration.• Zoom Call Recording and Right Fax (Recording Profile, Recording Pattern, User Creation, Restoration, Partition/Route Pattern Configuration)Professional Training: • CCNP – Voice

    Qatar Project Management (QPM) is an independent subsidiary of Barwa Real Estate Development Company that provides expertise in Project Management, Design Management, Construction Management, and Contract Administration together with other associated Project Management functions. Established in 2008, QPM is centralized platform for provision of Project Management services to Barwa and Qatari Diar as well as local and international markets. QPM provides these services through an in-house team of highly-skilled, motivated, and qualified professionals supported by state-of-the-art information technology and highly-effective Project Management systems. More

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    Human Capital – Talent & Succession Manager | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Human Capital (HC)Management LevelManagerJob Description & SummaryA career in Partner Leadership & Succession within Internal Firm Services, will provide you with the opportunity to provide both strategic and operational support to the Partner Leadership & Succession team.Responsibilities:- Managing all Partners & candidates general requests & enquiries with relation to the IPA process or J2P talent program, and any future partner talent programs – Manage the implementation of J2P by ensuring best practices from the network and consultation with the business  – Manage running of the full J2P program, including coordination with external parties, supporting the candidates and liaising with the business  – Support with IPA process including managing the IPA tool and learning process automation, pre & post admission processes and events. – Lead all administrative support with relation to all programs (calendar scheduling, data preparation, day-to day coordination)  – Prepare & update all materials and briefings in relation to all talent & succession programs – Supporting or leading specific transformation projects related to L&S initiatives as assigned – Manage all partner data reporting to use as analysis for automation & transformation  – Coordinate all global talent programs for Partners (re-inventing the future etc) – Support on monthly budget/financial reconciliation and provide analysis for L&S leadership  – Support continuous development of female talent pipeline & work with HC & the business for early indication  – Coordinate with external providers for new partner assessments for 360 & psychometric process  – Liaise with the PwC network to find out best practice and stay up to date with key territories on new programs  – Bring ideas and updates to L&S leadership to ensure all processes are current and relevant

    Knowledge, skills, and abilities Requirements:- Bachelor’s Degree in Human Resources or Business Management. – Fluency in spoken and written English – Arabic would be advantageous – 5-7 years of HC related experience. – Strong MS office skills. – Excellent interpersonal and communication skills – Strong customer service orientation with ability to use patience and diplomacy to handle issues Travel Requirements0%Available for Work Visa Sponsorship?YesGovernment Clearance Required?No

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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    Senior Associate – Core Assurance (External Audit) | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceAssuranceSpecialismAssuranceManagement LevelSenior AssociateJob Description & SummaryA career within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well known brands and many have broad international reach. We focus on using the latest technology to reduce the level of manual testing ensuring you’ll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients’ information.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Use feedback and reflection to develop self awareness, personal strengths and address development areas.- Delegate to others to provide stretch opportunities, coaching them to deliver results.- Demonstrate critical thinking and the ability to bring order to unstructured problems.- Use a broad range of tools and techniques to extract insights from current industry or sector trends.- Review your work and that of others for quality, accuracy and relevance.- Know how and when to use tools available for a given situation and can explain the reasons for this choice.- Seek and embrace opportunities which give exposure to different situations, environments and perspectives.- Use straightforward communication, in a structured way, when influencing and connecting with others.- Able to read situations and modify behavior to build quality relationships.- Uphold the firm’s code of ethics and business conduct.

    Requirements:- Professional qualification.- Experience in big four is a must.- Proficiency in Arabic is a plus.

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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    Tax & Legal Services – Tax Compliance – Intern / Trainee | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceTaxSpecialismTRS ConsultingManagement LevelIntern/TraineeJob Description & SummaryA career in our Corporate Tax Reporting practice, within Corporate Tax services, will provide you with the opportunity to help our clients meet their tax obligations while managing the impact tax has on their business. You’ll advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to business analysis, managing working capital, and profit sharing for partners. You’ll also help organisations understand the pricing implications of goods and services between related parties, as well as providing advice on tax implications of deals.Our team helps our clients to leverage co-sourcing and outsourcing as a critical component of tax function strategy to better align tax function investments and use of talent with organisational goals. You’ll focus on coordinating all the tax compliance activities related to direct and indirect taxes, tax accounting, and preparation of statutory financial statements to help clients create an integrated and global approach to local compliance services.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

    As an Intern / Trainee, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Be curious and try new things.- Learn about how PwC works as a business and adds value to clients.- Think broadly and ask questions about data, facts and other information.- Support research, analysis and problem solving using a variety of tools and techniques.- Produce high quality work which adheres to the relevant professional standards.- Keep up-to-date with technical developments for area of specialism.- Handle, manipulate and analyse data and information responsibly.- Communicate confidently in a clear, concise and articulate manner – verbally and in materials produced.- Embrace different points of view and welcome opposing and conflicting ideas.- Uphold the firm’s code of ethics and business conduct.

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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    Principal Advanced Support Engineer – Functional | Oracle

    Employment:

    Full Time

    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.

    Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor*s and Master*s degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools.As part of Oracle’s employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

    Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

    Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

    More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

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    Principal Advanced Support Engineer – Apps Developer | Oracle

    Employment:

    Full Time

    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.

    Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor*s and Master*s degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools.As part of Oracle’s employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

    Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

    Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

    More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

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    Service Delivery Manager – Oracle MCS | Oracle

    Employment:

    Full Time

    To manage and develop the Managed Cloud Services (MCS) relationship with designated account(s) throughout the engagement against the contractual deliverables & commercials. To work at a senior level within the customer, become the trusted advisor for the customer, in order to help the customer to maximize their investment in Oracle and represent them across the wider Oracle organization. To drive a high degree of satisfaction and reference ability, to protect and enhance Advances Customer Services (ACS) revenue streamsJob DescriptionRESPONSIBILITIES:- Deliver high levels of customer satisfaction- Establishing the account(s) as a referenceable customer- Manage the customer in accordance with the contract- Manage the delivery engagement as defined by MCS processes & tools, including creating and maintaining accurate service documentation- Coordinate the resources required to deliver the service to the allocated customer(s)- Assuring and improving high quality of MCS service.- Manage the contractual commercials, ensuring that the margin is maintained & developing plans to improve margin where appropriate- Manage commercial aspects of the contract such as rebates, storage costs, work packages, etc.- Assisting in the renewal of MCS contracts and contributing to pre-sales activities- Develop strategic relationships with senior members i.e. CIO, CTO of the customer management team.- Represent the customer within Oracle and act as their advocate- Developing cross-team or 3rd party relationships, and working with these teams in delivering a comprehensive service to the customer- Developing and maintaining relationships with senior management across Oracle lines of business within the designated account(s)- Advising the account on the most effective and efficient way to use Oracle services and products- Establishing and communicating the Oracle service spectrum within the account(s) and identifying potential sales opportunities- Identifying additional opportunities for customers to engage with Oracle, such as Special Interest Group (SIG), Oracle Customer Advisory Board (OCAB) plus other technical and business events.- Generate a Project Plan for each project which fully reflects MCS requirements- Communicate the plan and gain customer and third party buy-in and agreement- Drive the implementation of the Project Plan- Monitor and report the progress against the Project PlanACCOUNTABILITIES:- Customer satisfaction and reference ability for the MCS service/contract- Commercial aspects of the MCS contract, particularly margin- Monitor support service effort and report against agreed budget(s)- Delivery of the MCS service components and supporting documentation, particularly 52-week plans, account reviews- Create and maintain accurate customer information using Customer Intelligence tools- Produce Project Scope Objectives and Approach that outline the Project Management processes- Generate & manage work plan, key deliverables, resources required, roles and responsibilities, risks, issues, and dependencies according to MCS standards- Produce regular and accurate progress reports- Work with other Oracle lines of business to create and maintain the Account Plan for each relevant account(s)- Operate in line with Oracle’s business processes and procedures

    QUALIFICATIONS:- Proven and significant experience in the IT industry- Preferable previous Outsourcing/MCS delivery or implementation experience- Proven track record of building strategic relationships and delivering high levels of customer service- Proven day-to-day service delivery experience, this should be in current role- Previous experience of working in a virtual team, and taking the lead role for that team

    Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

    Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

    More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

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    IT Admin Officer | RTC-1 Employment Services

    Employment:

    Full Time

    Position Title: IT Admin OfficerEmployment Type: Full Time Salary: all-inclusive depending on experience and qualifications Job Location: Dubai, UAEAbout the Client: An international shipping company based in Dubai servicing Africa and EuropeJob Description: ? Assist the IT Manager in all IT related matters? Provide technical support related to both hardware and software among different departments? Install, configure, and maintain computer network systems for the company? Take the lead as a Project Owner on IT optimization solutions and responsible for IT system implementation? Assist with general tasks as admin staff

    Qualifications: ? 40 years old and below? Bachelor’s degree in IT or relevant field? At least 3 years of work experience on the same role preferably in an international environment ? Logistics experience is a plus? Immediately available candidates will be prioritized

    RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More