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    Chief People Office Generalist – Associate (3 Months Fixed Term) | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Internal Firm Services – OtherManagement LevelAssociateJob Description & SummaryA career in Corporate Sustainability and Responsibility, within internal firm services, will provide you with the opportunity to support the firm in delivering positive social and environmental impact with measurable, long lasting results. You’ll focus on coordinating and overseeing the organisation’s, social impact and environmental stewardship activities as well as designing and implementing programmes to ensure the maintenance of a social licence to operate.

    Main Responsibilities:• Connect with speakers and make sure all is ready for the sessions • Design and publish the daily gazette (within the EMEA HC Academy dates) • Design the mural encompassing the whole EMEA HC Academy • Working on videos and marketing materials (teasing videos, how to videos, etc.) • Provide technical support for speakers within sessions • Take an active role in testing the platform and all needed tools • Being actively involved in brainstorming sessions tackling the design of innovative sessions (Academy’s intro and outro, Hackathon, Territory sharing, etc.) • Support in the roll-out and execution of the sessions throughout the event• Bring support as relevant to the EMEA CPO team for other events.

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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    Head of Trade Services | Commercial Bank of Dubai (CBD)

    Employment:

    Full Time

    Job Purpose:The job holder will responsible for overseeing the operational performance, Service quality and Control environment of the unit managing the Trade Operational activities handled by both onshore and offshore teams, ensuring seamless processing of Trade Transactions comprising of Conventional, Islamic and Commodity Trade enabling the Bank to provide excellent customer service in line with published KPIs.Principal Accountabilities:Shareholder & Financial: • Define and execute operational strategy to support Centralized Operations overall business strategies.• Develop/create the Key Performance Indicators (KPIs), for performance monitoring and quality measurement purposes, pertaining to the Business Operations and monitor the achievements of its individual units on a periodic basis.Customer: • Ensure the provision of adequate and efficient processing services pertaining to Clients, resolving their queries/ problems and thereby help them serve their respective external customers in a more efficient manner.• Develop/ finalize Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turnaround time (TAT) with respect to processing of transactions for the respective departments/ divisions/ units.Internal (Processes, Products, Regulatory): • Ensure the existence of adequate and robust processes and controls (automated/ manual) to ensure compliance with applicable rules and regulations.• Monitor and assess the Business Operations by reviewing daily exception reports and discussing significant matters with the heads of departments.• Evaluate existing as well as new products/ services and provide recommendations on ways to improve the effectiveness/ efficiency of the transactions related to the same.• Provide professional direction/advice on all trade finance related matters within the unit/Bank.• Compile relevant MIS on periodic basis for the management.• Ensure system and quality enhancements by monitoring the respective activities and processes implemented, and by keeping abreast with new methodologies and practices. • Monitor day to day Trade Finance Operations by Onshore and Offshore Teams, ensuring seamless functioning of systems and timely completion of all trade transactions maintaining efficiency.• Monitor and ensure that all Customer requests are processed within SLA and thereby Customers receive efficient and quality service.• Manage and monitor functions of Trade Ops to ensure end to end processing of all transactions and other trade activities maintaining end to end ownership including Imports, Exports, Guarantees (English/Arabic), Structured Commodity Trade & Islamic Trade Finance. Trade Approval, Scanning/Filing/Custody and Signing.• Ensure that all transaction processing is in compliance with regulatory and Bank’s policies, procedures and standards with prompt intervention to resolve problems/ concern areas.• Ensure proper check and balance approach for trade finance processes.• Manage maintenance of transaction records, documents and create archival system for easy retrieval• Coordinate with various departments of CBD – IT department, FI, FC, Treasury and branches / RMs in achieving immediate remedy for issues related to products, systems and approvals.• To manage the vendors for Trade System and BPO & provide feedback to Management.• Provide support and operational assistance to BCP team to maintain Business Continuity and Disaster Management.• Keep self-apprised of developments in the industry and maintain robust controls to disseminate operational risks attached to Trade Finance Operations.• To ensure that the Bank’s laid down policies and procedures and local/international regulations are always being adhered to.• Ensure that all GLs including WIP, Payable & Receivable accounts are balanced on daily basis and take immediate actions for differences if any.• Ensure proper check and balance approach for trade finance processes.• Ensure system readiness at all times, take initiative and play active role in enhancement as and when necessary.• Periodic review and update of JD’s and SOPs in line with Bank’s guidelines.• To manage / implement all Trade related projects including UAT in coordination with Onshore Team members.• Monitor, maintain and measure the efficiency and error details of Outsourced team, take remedial action.• Audit Management – Provide Support and operational assistance to conduct audit – Internal & External. Take remedial action promptly against all audit observations.• Operational support to FI team for Trade Refinancing – Manage Assets and handle correspondence.• Mentor direct reports and create an efficient back up & succession planning.• Manage efficiency and effectiveness in automating and transforming the manual processes, Identify and eliminate waste & repeated steps in the process.• Execute projects related to trade finance operations, ensure their timely completion, achievement of objectives and cost efficiencies.• Ensure the change-over to new systems and processes is smooth and error-free.• Review requirements of business units in terms of operational support and discuss in detail with concerned business units.• Review department delivery processes with a view to ensure smooth workflow within the department, reduce turnaround times and achieve efficiency and cost benefits.• Direct, train and motivate subordinates to perform to consistently high standards in a team environment• Prepare regular reports/ MIS and analysis for senior management for effective monitoring and control.• Develop and maintain relations with partner banks and Central Bank in order to facilitate and ensure smooth working support and quick resolution of issues/ concern areas. Liaison with CBUAE with respect to projects.

    RequirementsEducation and Experience:• 10 to 15 years of experience in Corporate Banking with at least 5 years in Management/Leadership roles; strong exposure to Project Management, Process re-engineering, Transformation and Automation.• Degree in Business Management, Commerce/Mathematics or equivalent professional qualification. • Certified Documentary Credit Specialist (CDCS). • Knowledge of Project Management, Lean or 6-Sigma Methodology desirable.

    In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

    By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

    Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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    Business Application Manager | Michael Page

    Employment:

    Full Time

    The ideal candidate will be self-starter with excellent organisational skills and a strong eye for details. You must possess the ability to identify inconsistencies and work towards achieve excellence.Client DetailsYou’ll join a business offering world-class services: catering and hospitality, cleaning and manpower supply in Abu Dhabi, UAEDescriptionResponsible for business application’s Business as Usual Support.Acts as Single Point of Contact for applications related problems within the departments and collaborates with other teams and vendors on changes, fixes, and updatesTroubleshooting and resolving any problems with business applications.Responsible for the requirements gathering, roll-out of new applications and ensure smooth roll out & post go-live support.Manages the release process for applications which includes effective department wide and end user communication.Job OfferAttractive, tax-free salaryJoining a highly regarded group that will open future opportunities in your career

    Should have Working Knowledge in multiple business applications including POS systems5-7 years of domain experience in Retail/FMCG/Food Business/Manufacturing companiesAbility to analyse problems and provide clear recommendations

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    Quality Assurance Analyst | Michael Page

    Employment:

    Full Time

    You’ll support the IT PMO and Quality assurance manager in documenting, supporting and maintaining, the executing of IT QA strategy. You’ll support quality audits, reviews and inspections while under supervision of QA Manager.Client DetailsYou’ll join a well-establish and reputable holding company. This will open doors for you in future, both within the holding group, and with future employers within UAE.DescriptionDocument and maintain IT quality and processesProvided guidance and reference capability on the groups QA policyConduct quality assessment, inspections and reviewsJob OfferAttractive, tax-free salaryJoining a highly regarded group that will open future opportunities in your career

    6-10 years relevant experience within QA and ITStrong interpersonal communication skillsFamiliar with IT testing tools and practisesExposure to quality reviews, audit and reporting

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    Security Analyst | Tiger Recruitment

    Employment:

    Full Time

    The primary responsibility of a Security Analyst is to conduct a thorough risk assessment of the network and applications, identify vulnerabilities and provide configurations to enhance existing security of systems.RESPONSIBILITIES• Conduct periodic vulnerability assessments and penetration testing on internal networks, servers and applications.• Conduct periodic vulnerability assessments and penetration testing on internet facing networks and applications.• Provide mitigation for the identified vulnerabilities and assist internal teams to implement the mitigations.• Conduct periodic infrastructure architecture review to identify security issues and recommend measures to improve security.• Evaluate applications and software for security issues.• Research security enhancements and make recommendations to management.• Provide periodic reports of security status and vulnerability assessments.• Develop security standards and practices• Develop automation scripts to handle and track incidents• Educate staff members on information security through training and awareness• Recommend modifications in legal, technical and regulatory areas• Provide input to the information security strategy• Harden on premise and cloud infrastructure

    EXPERIENCE AND QUALIFICATIONS• Bachelors/Masters in Computer Science• 4-5 years’ experience in Information Security field with hands-on experience in penetration testing and vulnerability assessments of applications, networks and server operating systems.• Excellent working knowledge of pen test tools like Kali Linux• Working knowledge of scripting tools like PowerShell, Python• Excellent understanding of firewalls, antivirus, EDR, SIEM and IDS/IPS concepts.• Ability to identify and mitigate vulnerabilities and ability to provide practical recommendations.• Critical thinking skills and the ability to solve problems as they arise• Excellent reporting and presentation skills• Cloud infrastructure security management• An understanding of best practices and how to implement them at a business-wide levelCERTIFICATIONS• Certified Information Systems Security Professional (CISSP)• SANS Penetration Testing• EC-CEH

    We specialise in matching exceptional support staff to top businesses and private individuals.

    We recruit for a range of positions around the world, including personal assistants, executive assistants, administrative assistants and many more.

    Our expert consultants only work with high-calibre individuals who offer outstanding business and private support. This is what makes us one of the market-leading permanent and temp recruitment agencies in London. More

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    Crisis and Incident Management Manager | Halian

    Employment:

    Full Time

    Our ClientLarge scale real state development companyYour Responsibilities• Develop and implement the Crisis Management Framework across company• Support development and implementation of the Incident Management Framework across company• Develop crisis management plans, reflecting global “best practices” and from other crisis management agencies• Perform regular reviews and updates to the Crisis Management Framework and Incident Management Framework• Review and provide feedback on plans prepared by businesses under the Framework• Maximize deployment of communication tools- Crisis Control• Develop and rollout training and awareness of Crisis Management Framework and Incident Management Framework including crisis simulation exercises• Conduct testing exercises to validate implementation effectiveness of respective plans• Ensure Crisis Management and Incident Response plans provide an adequate level of assurance• Liaise with key stakeholders in Physical Security, Environment, Risk and Cyber and other nominated departments to develop effective working relationships• Support in the development of the organizations crisis management capabilities by testing a multi-party crisis management structure to enhance the Crisis Management Framework• Provide periodic updates to management on the design and roll out of Crisis Management and Incident Frameworks• Budget management for the design and implementation of the Frameworks• Analyze the resources, equipment, and staff need and requirements to respond to incidents / crises / emergencies.

    Your Qualifications• A minimum of Eight (8) years’ experience in Crisis Management and Incident Management and Business Continuity.• Ability to understand and document workflows with demonstrated ability to handle departmental budgets, resources, processes, projects, and relationships.• Excellent Problem-solving skills with ability to make quick decisions to resolve challenges as they arise.• Demonstrate ability to handle multiple and conflicting priorities, and work under stress with critical thinking skills and high standards of integrity and ethical practices.• Ability to plan work assignments, prioritize tasks and deliver deadlines accurately.• Should be an effective communicator with the ability to handle both internal and external communication.• Must have excellent written and verbal communication skills.

    Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.

    The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.

    We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.

    Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service. More

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    Manager IT Controls | Halian

    Employment:

    Full Time

    Our ClientLarge scale real state development companyYour Responsibilities• Assist with the design of financial controls framework, including related, non-financial IT entity-level controls and processes.• Coordinate implementation and operation of Financial Controls Framework, including self assessment, monitoring, testing and reporting (e.g. by senior management into Disclosure Review Committee).• Assist the Director Financial Controls in developing the IT controls governance methodology to be embedded as part of the Financial Controls Framework.• Perform data mining and data analytics as part of IT controls testing or IT controls optimization activities.• Analyze data obtained for evidence of IT deficiencies in controls, fraud, or lack of compliance with or improvements in management policies and procedures.• Assist the Director Financial Controls in the maintenance and reporting on compliance with Financial Controls Framework, as well as other relevant IT governance standards and regulations.• Implement and maintain target operating model for automation of financial control systems linked to wider GRC technologies.• Program manage financial controls improvement initiatives, including management of 3rd party advisors and consultants.• Alongside other internal departments, introduce appropriate automation to streamline management, visibility, and reporting.• Regularly interact and communicate with functional and sector management (including subsidiaries) subject to the Financial Controls Framework to discuss and provide advice in respect of implementing or remediating IT controls.• Identify and drive innovative IT governance initiatives to strengthen Financial Controls Framework in order to ensure sustainability and scalability aligned to the Kingdoms 2030 vision.• Complete 100% of all tasks requested by the Director Financial Controls in the allocated time and within the specified budget.• Assist with other special projects and various administration tasks as they may arise.• Stay abreast with latest IT governance standards and regulatory pronouncements / updates and with local government’s relevant IT related regulations.

    Your Qualifications• Minimum a Bachelor’s degree in Computer Science, Computer Engineering, Business Administration, Auditing, Accountancy or similar from an accredited university. A postgraduate degree would be an advantage.• Must have at least one of the following internationally recognized professional qualifications: CISA, CRISC, CISSP, CGEIT, or CPA-IT.• Additional internationally recognized relevant professional certifications such as CRMA, CIA, or CPA/ACCA/ACA are highly desirable.• Membership in a professional body such as the Information Systems and Control Association (ISACA) is preferred.

    Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.

    The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.

    We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.

    Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service. More

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    Labour & Immigration Assistant | Inspire Selection

    Employment:

    Full Time

    Labour & Immigration Assistant. 7-8k Dubai, Full-time, Office based The purpose of this role is to assist with managing all client relationships and is responsible for delivery of all L&I services. Candidates for this role should have a minimum of 1 years’ experience so this is a Junior position.

    Criteria – Must have a Passion for Customer Service Excellence. Should have Excellent organisation, planning and administration skills and be a problem solver with outstanding communication.Responsibilities include:• Providing a high level of customer service to all clients • Communicating to all the clients all priorities, policies, procedures, costs and timing of L&I applications • Assisting with all the client queries and/or issues related to L&I applications throughout the Middle East • Collaborating and working with internal teams to ensure smooth and efficient processing of all L&I transactions • Maintaining and updating L&I databases to record client documents, status of L&I transactions and key deadlines including visas, Establishment cards, E-dirham cards etc. • Maintaining secure databases to record client documents, work in progress and key deadlines • Liaising with relevant Government departments and agencies to ensure the efficient processing of L&I applications, building relationships, making enquiries and ‘trouble shooting’ issues throughout the Middle East Also various other duties.

    Inspire Selection is an award winning recruitment agency, headquartered in Dubai which recruits across the Middle East region. We employ highly knowledgeable, professional consultants who are experts in connecting the right people with the right opportunities. Our reputation has been built upon our honesty, integrity and our ability to source candidates of the highest calibre right across our specialist sectors. As a result, we are recruitment partners to a wide spectrum of organisations – from leading blue chip companies to smaller, local businesses. Sectors we cover include HR, Administration, Finance & Accounting, Legal, Sales & Marketing including Digital Marketing, IT, Oil/Gas/Energy, Engineering, Procurement, Manufacturing, Higher Education. More