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    Chief Transformation Officer | Michael Page

    Employment:

    Full Time

    As the Chief Transformation Officer you will operate in an executive leadership capacity, building and delivering strategic transformation plans through executive business stakeholders and their large functions.Client DetailsAn organisation driving interesting and exciting transformation initiatives in a variety of business units and sectors.Description* Build a strategic transformation framework for a large, scale business transformation impacting multiple business units across a complex organisation* Lead the creation and development of a centralised shared service centre to support multiple business functions* Set a strategic framework and delivery plan for an ERP rollout* Support business heads in the development of business architectural plans across all functions* Support localised departmental leaders and relevant professionals in effective process design and where necessary, redesign* Assess, evaluate and prioritise project and program plans of all business functionsJob Offer* Exciting role with scope to drive strategic change and transformation at the highest level.* Opportunity to work with influential stakeholders keen on driving change with exciting pace and impact

    * Executive leadership experience in an official transformation capacity for a large, complex organisation of at least 10,000 employees (experience operating as a Chief Transformation Officer or similar)* Experience working for a recognisable, multinational management consulting firm* Experienced in setting up a shared service centre* Understanding of technology and experienced in project planning related to technology implementations/rollouts from a business perspective* Must be a business transformation expert, rather than an IT transformation professional

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    CRM Analyst/Developer | Virtuzone

    Employment:

    Full Time

    Job Overview:A CRM Analyst/Developer is mainly responsible to support day-to-day CRM activities and queries.Responsibilities:• Grant/remove and maintain user licenses.• Manage and update queues, assignment rules, chatter groups, and public groups.• Create and maintain fields, views, campaigns and other objects and functions.• Create processes to help monitor activities.• Monitor neglected Leads, Opportunities, Accounts, and Contacts as appropriate.• Monitor application storage usage and archive data as needed.• Create and Manager Users, Profiles, Reports and Dashboards.• Login, record access and permission responsibilities.• Resolve Day-to-Day Reports, Dashboard, Access and other User Salesforce tickets.• Submit tickets to Salesforce and FinancialForce and keep follow up.• Develop and maintain report and dashboard folders, communication templates, mass email contacts to improve system usability.• Create new reporting and dashboard capabilities and respond to ad hoc reporting and dashboard requests as needed.• Provide sales and financial data to company executives.• Upload monthly sales targets and make approved changes as needed.• Manage CRM workflows and improve system usability.• Produce weekly / monthly / yearly league tables on business-driven objectives.• Design, code, test, debug, package and deploy quality, scalable and well-documented solutions on the Salesforce platform.• Successfully develop and maintain documentation on field maps, application code, application use, and application flow.• Manage and maintain third-party applications (implementations, upgrades, users, licenses) such as Accounting Software (FinancialForce).• Develop and maintain Salesforce integrations with other applications/systems to ensure efficient flow of and enhancement of critical business transactions and processes.• Manage all Salesforce API connections with third-party vendors.• Designing and creating the underlying data structure and data flows to support the application build.• Designing and building web & mobile interfaces on the Force.com platform using Visualforce, Apex and other available tools.• Undertaking R&D, prototyping and are expected to actively participate in the Salesforce.com community.• Demonstrated experience of unit, integration and end-to-end system testing and performance tuning of application & documenting the same.• Expertise in data modelling, data migration and both API and user interface development principles.• All Production support Activities in Salesforce.• All deployments made or scheduled to Salesforce production.

    Desired Skills & Experience:• Sound knowledge of Salesforce.com Sales and Service Clouds and will be responsible for successfully creating custom applications using Force.com and integrating Salesforce.com with other systems.• Experience delivering Portals/Communities on the Force.com platform and/or other cloud-based solutions• Hands-on expertise to develop applications on the Force.com Platform• Expert level Visualforce, Apex, and SOQL knowledge• Experience in building Web Service enabled applications (SOAP and RESTful)• Excellent knowledge of Salesforce APIs and hands-on experience integration with ERP.• Salesforce Administrator Certifications.• Salesforce Certified Platform Developer I.• PHP, HTML and CSS.

    Founded in 2009, Virtuzone’s mission is to remove the complexities of company setup in the UAE so that our clients can focus 100% on running their businesses. Whether you are a startup, a small business, or an individual simply requiring your own trade licence, with Virtuzone you won’t have to lose even a night’s sleep worrying about the red tape involved with the UAE free zone and mainland company setup process.

    That’s because we do all the heavy lifting for you. While the technical, administrative, and financial aspects of setting up a business in the UAE can seem challenging, with the right support the process is far more straightforward and affordable than you might think.

    Virtuzone provides just that type of support, and it’s what has led us to become the leading company setup specialists in Dubai and the UAE. More than 15,000 entrepreneurs have trusted us to set up their companies, and almost 90% of our clients renew their trade licence with us every year going forward. More

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    Assurance – Risk Assurance – Internal Audit – Senior Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceAssuranceSpecialismAssuranceManagement LevelSenior AssociateJob Description & SummaryA career within Internal Audit services, will provide you with an opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders. We focus on helping organisations look deeper and see further considering areas like culture and behaviours to help improve and embed controls. In short, we seek to address the right risks and ultimately add value to their organisation.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

    As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Use feedback and reflection to develop self awareness, personal strengths and address development areas.- Delegate to others to provide stretch opportunities, coaching them to deliver results.- Demonstrate critical thinking and the ability to bring order to unstructured problems.- Use a broad range of tools and techniques to extract insights from current industry or sector trends.- Review your work and that of others for quality, accuracy and relevance.- Know how and when to use tools available for a given situation and can explain the reasons for this choice.- Seek and embrace opportunities which give exposure to different situations, environments and perspectives.- Use straightforward communication, in a structured way, when influencing and connecting with others.- Able to read situations and modify behavior to build quality relationships.- Uphold the firm’s code of ethics and business conduct.

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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    Talent Acquisition Consultant | Halian

    Employment:

    Full Time

    • Own business area hiring objectives. • You’ll work with team leaders to understand their hiring needs & priorities, design and execute successful hiring processes, proactively identify and suggest solutions for areas of challenge and recommend areas for improvement as required.• Create & implement a sourcing strategy, focusing on driving long term direct hiring in line with our future headcount growth• Collaborate with department heads to map out current and future requirements, producing insights and talent pools against those requirements• Hire for a variety of roles that might span Sales, Marketing, Design, Product, Finance, Legal and possibly more.• Become a trusted brand ambassador internally and externally.• Ensure that all candidates experience a recruitment process reflective of our culture and brand.• Build strong relationships with the hiring teams across the business to make sure the internal customer experience is as clear and concise as the candidate experience.• Identify the most suitable methods of hiring for a role focusing on cost, quality and speed -bearing in mind the need to bring in the best person for the role but focusing on direct hiring through appropriate recruitment channels, job boards, advertising and social media to do so.• We aim for most if not all of our hiring to be through direct sourcing.• Lead on strategic and innovative candidate experience projects.• Assist with refining our candidate on-boarding processes.

    • Proven work experience as a Recruiter (either an in-house recruiter or a staffing agency recruiter) and in how to apply sourcing techniques to deliver an effective sourcing strategy• Solid ability to conduct different types of interviews (structured, competency-based, etc)• Hands on experience with various selection processes (video interviewing, phone interviewing, reference check etc)• Ability to organize skill assessment tests (work samples)• Familiarity with HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS)• Hands-on experience with recruiting software, as well as Human Resource Information Systems (HRIS) or Human Resource Management Systems (HRMS)• Excellent communication and interpersonal skills• Strong decision-making skills• Excellent interpersonal skills and able to network successfully• Proactive and able to deliver in a fast-past environment• Someone ideally who has worked for a Financial institution, fintech, brokerage, trading house or Fintech

    Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.

    The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.

    We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.

    Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service. More

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    IT Manager – Help Desk Infrastructure | Quest Search & Selection

    Employment:

    Full Time

    Quest is working in partnership with a major retailer who is looking for an IT Manager – Help Desk Infrastructure to be based in Riyadh.As an IT Manager – Help Desk Infrastructure, you will:* Managing and supporting a team of help desk technicians.* Managing outsource support team* Establish best practices through the entire technical support process* Follow up with Business Users to identify areas of improvement* Develop daily, weekly and monthly reports on help desk team’s productivity* Monitoring team performance and developing feedback reports for management.* Communicating with Users and providing in-person and phone support, if required.* Troubleshooting and resolving technical issues.

    Desirable skills and background:* Bachelor’s degree in computer science, information technology, or a related field.* At least 5 years of experience as a Help Desk Manager or in a technical support role.* Prior experience in fashion Retail Industry* Ability to work under pressure.* Hands-on experience for supporting Windows Client Operating system* Good analytical, debugging, communication skills and ability to quickly learn new technologies* Support Experience on Fortinet VPN Client, VPN Client, Active Directory* ITIL CertifiedIf you are interested apply with your updated CV today.We request that candidates send their CV as a Microsoft Word document where possible.Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

    Quest Search & Selection is a specialist recruitment consultancy with over 20 years’ experience in sourcing the world’s best candidates for the global Retail, FMCG and Hospitality sectors.

    With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

    Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

    We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants’ skill, knowledge and passion for their sectors. More

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    Senior IT Manager | Charterhouse

    Employment:

    Full Time

    Charterhouse is working with a multi-national F&B group who is looking to hire a Senior IT Manager to join their team. As the Senior IT Manager you will report to the CFO of the organization.Your main responsibilities will be to lead large IT projects from design and deployment of new IT systems and services to monitoring the performance and make recommendations accordingly. Also analysing business requirements by collaborating with different stakeholders within the organization and striving towards automation and digitalization of the operations and implementation of the ERP/D365.

    The successful candidate should hold a Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field with a minimum of 5+ years of relevant experience. FMCG industry experience is preferred. Good understanding of IT infrastructure and operations best practices and excellent project management skills is required.

    The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

    Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More

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    Strategy Consultant / Product Analyst / Pricing Analyst | Manpower Middle East

    Employment:

    Full Time

    Strategy Consultant / Product Analyst / Pricing Analyst – 6 months contract (Extendable)The Product Strategy, Pricing, & Planning role supports the CEMEA Product organization and sets out to facilitate achievement of financial and business goals for the region. The successful candidate will be responsible for driving the acceleration of Solutions in priority markets, supporting the achievement of scorecard targets, leading the AOP & revenue forecasting, guiding regions on go-to-market efforts, and developing pricing strategies and frameworks across the region.Key Responsibilities The candidate will support the Products strategy and pricing lead across various initiatives within the Solutions Organization by coordinating work deliverables across varied stakeholders (country manager, product leads & functional verticals); provide support in financial planning, go-to-market strategies, and pricing. Primary responsibilities of this position are:• Market research, trend analysis and competitor benchmarking for key products and priority fintechs• Support the efforts and go-to-market strategies of Value-Added Services, Open Banking, RTP & Processing programs, and Strategic Partnerships to ensure clearly defined business and investment plans are in place to drive strategy execution• Support Solution leads with oversight/decision making on ‘economic levers’ such as pricing, IRF, incentives.• Work with regional product teams to ensure accurate submission of pricing/ IRF changes and ensure communication through quarterly PLT dashboards• Lead & develop pricing/ IRF strategies to compete with VAS alternatives in regions• Support with coordinating the AOP for CEMEA Product and ensure optimal investment of resources in order to finalize the operating plan for CEMEA Products• Support preparation of business case and value proposition for key strategic initiatives• Build and assess accuracy of transaction & revenue forecasts, from FY22-26, on a consistent basis to evaluate trends and gaps to reaching goals, while evaluating potential root case of unexpected shifts in volume/ revenue trends• Support with target/ scorecard tracking and reporting to global and regional BPOs• Ensure Playbook adoption and accurate reporting within the Solutions organization• Focus efforts on business continuity planning and process improvements• Ensure compliance & policy adherence for audits• Work with global Solutions team and regional teams to build/ support the regional commercialization approach to use case selection, opportunity assessment, competitor analysis, pricing, marketing, etc.• Balance facilitation, influence, and content contribution to help Solutions leaders across CEMEA product lines to design their strategies and achieve their goals• Work with minimal direction, usually within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to product leadership

    Salary:
    AED
    30,000 to 35,000
    per month inclusive of fixed allowances.

    • BA/BS in Business, Economics, Finance or Strategy• MBA in a business relevant discipline preferred• Minimum 6 to 8 years of experience, with significant exposure to Management Consulting & Strategy work• Experience in and/or significant exposure to the financial services/payments industry required• Global or multi-national business experience strongly preferred• Superior analytical and financial analysis skills• Strategic thinking, strong organization skills, ability to summarize findings from data, curiosity to deep dive on root cause of trends• Personal presence and ability to clearly communicate, verbally and in writing, compelling messages to senior managers and other stakeholders • Self-confident and hands-on, with the ability to operate in a fast paced and constantly changing work environment• Excellent problem-solving skills with a strong focus on clients• Ability to rally corporate resources and functional experts to drive business objectives• Strong interpersonal and leadership skills to influence and build credibility with various CEMEA functions and Country teams, in order to work in a matrix organization • Ability to quickly assess an opportunity, using industry experience and fact-based analyses • Passionate about what you do and fired up about the opportunity to transform payments working for the industry leader • Strong team player, self-motivated and the ability to work independently at coordinating cross functional activities, obtain buy-in and elevate issues at critical junctures appropriately• Ability to learn quickly, deal with complexity and lead change • Aptitude to source relevant information and make timely decisions; tolerance for ambiguity• Expert level Excel and PowerPoint• Excellent communicator, with strong English written and verbal skills

    We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

    ManpowerGroup powers the success of many of the world’s most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise – 3600 offices in over 80 countries – we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

    ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership.
    Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

    Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:

    IT & Telecommunications
    Engineering & Construction, Oil & Gas
    Banking, Finance & Legal
    Sales & Business Development
    Marketing, Public Relations & Communications
    Human Resources & Training
    Customer & Support Services (Secretarial and Administrative)
    Operational, Supply Chain & Logistics
    Executive Recruitment
    Emiratization Solutions
    Recruitment Program Outsourcing Solutions
    Managed Service Provider Solutions
    Talent Based Outsourcing Solutions
    Outsourced Staffing Solutions More

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    IT Administrator | A Leading Company

    Employment:

    Full Time

    • Monitoring and maintaining networks and servers.• Upgrading, installing and configuring new hardware and software to meet company objectives.• Implementing security protocols and procedures to prevent potential threats.• Creating user accounts and performing access control.• Performing diagnostic tests and debugging procedures to optimize computer systems.• Documenting processes, as well as backing up and archiving data.• Developing data retrieval and recovery procedures.• Designing and implementing efficient end-user feedback and error reporting systems.• Supervising and mentoring IT department employees, as well as providing IT support.• Keeping up to date with advancements and best practices in IT administration.

    • Bachelor’s degree in computer science, information technology, information systems, or similar.• Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification.• At least two years’ experience in a similar role.• Extensive experience with IT systems, networks, and related technologies.• Solid knowledge of best practices in IT administration and system security.• Exceptional leadership, organizational, and time management skills.• Strong analytical and problem-solving skills.• Excellent interpersonal and communication skills.

    A leading company. More