More stories

  • in

    ServiceNow Solution Architect | IBM Middle East

    Employment:

    Full Time

    Introduction IBM Application Consultants work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change. We are looking for experts who can build credibility and trust with our clients and provide knowledge that addresses individual and unique business needs.Your Role and Responsibilities IBM’s strategy is anchored on hybrid cloud and AI, enabling our clients to transform their IT and business services. ServiceNow is integral and a key part of that strategy, providing the critical integration layer, helping our Clients optimise their IT and business workflows and managing their legacy and cloud services.IBM is one of the largest ServiceNow Global Elite Partners. We are targeting exponential growth with specific strategic partners creating bilateral returns that materially matter and elevate IBM as the relationship of choice for valued client outcomes.We are seeking a ServiceNow Architect to join a fast-growing team of ServiceNow professionals working with our account teams and clients across industries, to advise and build solutions to critical business problems, and to support our revenue growth.The ServiceNow Architect – Sales will:- Leverage IBM ServiceNow offerings to support sales campaigns across your market, working closely with ServiceNow account executives within their market- Develop and grow relationship with IBM business sector and account teams to generate and develop sales opportunities- Work with IBM sales, solution and commercial teams to define and build applicable proposals through the sales lifecycle with handover to delivery- Responsible for providing architecture oversight to our projects as well as help in architecting solutions for our top national and international clients.- Provide thought leadership, review and advice on the client’s ServiceNow Architecture and integration within ServiceNow modules and 3rd Party solutions and build new methods and tools to be used across all our projects.- Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations- Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation.- Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro and CSM Pro.- Support the resolution project challenges on constraints including, risks, time, resources and scope- Provide expert guidance for best practices related to ServiceNowRequired Technical and Professional Expertise – 10+ years of IT experience with Proven ServiceNow Product knowledge- 3-5 years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture.- Experience in multiple end-to-end ServiceNow implementations across all modules – TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro and CSM Pro.- Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature.- Strong working in an Agile/DevOps environment in Continuous Integration, Continuous Delivery, automated testing, Agile metrics Preferred Tech and Prof Experience- Strong understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST,FTP and also well versed with cloud technologies.- Mandatory ServiceNow certifications – Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules – ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management- Experience with enterprise level tool migrations- Experience in software engineering and design architecture- Excellent Communication skills – ability to communicate at an executive level

    Preferred Technical and Professional Expertise – Preferably ITIL v4 certified- Preferably be TOGAF 9 certified or have a similar enterprise architecture certification- Strong Agile/DevOps delivery experience- Should have good knowledge of network/infrastructure/database/asset setup for an organization to be able to assist client using ServiceNow ITOM/ITAM- Current understanding of best practices regarding system security measures- Experience with scripting in the ServiceNow platform using JavaScript, Jelly, and/or AngularJS for Business Rules, Client Scripts, UI Actions, UI Pages, Widgets, Background scripts etc- Ambitious individual who can work under their own direction towards agreed targets/goals- Ability to handle change and be open to it, along with good time management and an ability to work under pressure and to tight deadlines

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

  • in

    Associate Principal – Sustainability Design | Khatib & Alami

    Employment:

    Full Time

    The Associate Principal- (Sustainability Design) is the subject matter expert on the topic of (Sustainability Design) design and is a key reference point for his team members. He is in charge of the technical aspect of the design activities of projects of medium to high complexity in K&A. He works closely with Project Managers for the review and validation of design deliverables and monitors the checking and reviews of all design phases and ensures the proper implementation of all related adjustments and revisions. The jobholder conducts design value engineering in coordination with the Project Manager and design teams. He shall stay abreast of the latest trends and developments in the (Sustainability Design/ Energy Management/Commissioning) architectural design market and represent the firm in the professional engineering community, as needed. Internal Business Process: • Provide subject matter expertise for technical and focused topics• Provide sophisticated technical subject matter expertise to design teams during all stages of design delivery (concept design, schematic design, final design) in coordination with Design Managers and Project Managers• Support the collection of internally available data to support project execution• Lead discussions with clients to determine criteria guiding design, including budgets, preferences, etc.• Provide technical assistance in the development of concept designs, including all required drawings and reports, for projects of medium to high complexity, for discussion with clients• Support Design Manager/Project Managers in the refinement of selected design options into schematic and draft final designs, including all required drawings and reports• Provide support in design coordination with other design specializations (e.g. Architecture, Structural, Mechanical, Electrical, Transportation) to coordinate design requirements across disciplines for design projects of medium complexity across all design stages (conceptual, schematic, detailed), as needed• Closely work with stakeholders for design value engineering for projects of medium to high complexity, as needed• Closely work with Project Managers for the review andLearning & Growth:• Upload design deliverables into the knowledge management repository as per policies and procedures• Attend periodic training to further develop relevant skills• Implement corporate policies and procedures• Lead training sessions and provide publication and training material

    Minimum requirements: • Total Experience – 12+ years, of which minimum [+8] core experience in Sustainability rating [LEED] on mega projects• Qualification – BSc. Architectural Engineering, [M.Sc. Sustainability] with Extensive, knowledge [Must have] in:Skills Required: • Daylight analysis [Expert level]• Urban thermal comfort analysis [Expert level]• Passive house performance analysis. [Expert level]• Facade Engineering• LEED AP [BD&C, ND] + CEEQUAL Assessor, with minimum of [10] certified large development projects as team leader.

    Khatib & Alami, a multidisciplinary urban regional planning, architectural and engineering consulting company, offers clients an integrated approach toward the ever-increasing need for reliable project delivery systems. In-house expertise and the continuous recruitment of bright and innovative professionals enable us to meet the challenges of development with due consideration to environmental protection, social and economic characteristics of society. In close concert with clients, we have been able to consolidate factors that make the resultant project coincide with the client’s vision within the time frame and budget set out for implementation.

    K&A started its consulting services in Lebanon and extended the areas of its professional activities in accordance with the growth of its experience, and its human and financial resources. The company operates in various countries including Kingdom of Saudi Arabia, United Arab Emirates, Sultanate of Oman, State of Qatar, State of Kuwait, Kingdom of Bahrain, Yemen, Jordan, Palestine, Syria, Iraq, Algeria, Egypt, Morocco, Libya, Sudan, Kazakhstan, Tajikistan, Turkmenistan, Belgium, Gabon and USA. K&A employs around 4,000 professionals and technicians. Since 1984, K&A has continuously ranked among the top 100 International Design firms as published by Engineering News Record (ENR). K&A has also obtained the ISO 9001:2000 certification for its Quality Management System (QMS). More

  • in

    UX/UI Design Lead – Global Advisory Firm | Michael Page

    Employment:

    Full Time

    As a UX/UI Design Lead you will be responsible for designing and executing the design strategy, and for key projects and initiatives. Your role will extend across all experience elements, including customer experience (CX), user experience (UX), graphic design (UI) and content management.Client DetailsGlobal Strategy & Public Policy Advisory Firm. Our client advises Fortune 500 companies, governments and international organisations on their strategic priorities, options and delivery requirements. They link economic analysis with the identification of specific investment and project opportunities.Description* Define and implement the content strategy across Whiteshield sites (public and internal) and clients on a need basis* Define best practice and standard for creating content* Define the tone of voice and language for corporate needs as well as for specific projects and clients* Understands users, who they are and what their needs are based on evidence* Work with the communication and publication teams to define the optimal information architecture (IA) and content destination for Whiteshield content and provide CX, UX/UI and IA advice to clients where needed* Lead, manage and coordinate UX/ UI Designers, both in-house and outsourced* Provide geographically, linguistically, and culturally relevant standards for user experience* Provide a design language system strategy for responsive digital products* Support multiple development streams by coordinating and directly providing detailed wireframes and high-fidelity designs* Own the design division and manage a team of designers* Lead the design process from end to endJob OfferJoin a global advisory firm known for there ability to respond to global challenges rapidly and incisively, to lead and manage the design division for the UAE business.

    * Fluent in English (plus two other languages preferred/ Arabic preferred)* 6+ years’ experience as a User Experience Designer, interaction designer, graphic designer, art/creative director (portfolio will be requested)* 3+ years’ proven people management experience in a design-related field* Solid understanding of CSS, HTML, and React Javascript* Proven ability in a variety of design tools such as Sketch, Adobe XD, Photoshop, Zeplin and Invison* Proven ability in a variety of Wire-Framing tools such as Balsamiq, Moqups and UX Pin* An informed set of core values regarding user experience, user research, usability, technology, and business communication* An online portfolio or work samples demonstrating a range of artifacts developed in a variety of powerful user-centric approaches* Evidence of an ability to successfully manage relationships with key stakeholders, collaborators, and colleagues, preferably in an international context and with a people-centred approach* Outstanding interpersonal skills and demonstrated ability to engage with and positively influence a diverse range of audiences across a variety of channels

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

  • in

    Product & Platforms Analyst | Taaeen

    Employment:

    Full Time

    We have a confidential government client in Abu Dhabi who is looking for Analyst Product & Platforms Reports to (Manager Products & Platforms).• Support the management in implementation of Market Development Department policies, procedures and controls covering all areas of assigned department activity so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.• Support the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.• Responsible to support the management of product lifecycle and the issues that impact delivery of capability or service. • Discovery and Innovation: Derive market insights and formulate product strategy.• New Product Planning: Concept, feasibility, and definition• New Product Introduction: Development and launch of product.• Post-Launch Product Management: Performance & lifecycle management• Ensures industry and market research is conducted on product viability and competitive threats and understands potential impacts to product strategies.• Assesses the investment needs (capital and expense) through understanding trends, client’s needs and roadmap review and makes recommendations to the Product Executive and Business Stakeholders.• Identify potential customers through tracking other Exchanges and also through analysis of products market analysis• Research current customers and their purchase trends from competitors in the market.• Analyze the market to identify trends in primary customer requirements of products and services.• Identify secondary customers and analyze their requirements of products and services.• Leverage available data to develop new products and services aligned with market requirements.• Analyze current products portfolio for possible improvements and for developing new products or services.

    • Bachelor’s Degree majoring in Finance, Business Administration or relevant discipline. • 4-5 years of experience in a similar role preferably in the financial/customer service industry.• Support the management in building and managing the product portfolio for in line with the strategy, market requirements and trends. • Lead the development and management of new and existing products through meticulous focus on market research and analysis.

    WE ARE A UAE LEADING HR CONSULTANCY

    We offer a full range of HR services regardless of the organization headcount or location in the UAE&GCC. We understand how your organization thrives or flounders on the quality of your people. We are experts in creating award-winning organizational cultures. We have successfully tackled some of the most serious organizational issues imaginable to help companies grow and deliver their business plans. More

  • in

    Analyst Information Security | Taaeen

    Employment:

    Full Time

    We have a confidential government client in Abu Dhabi who is looking for a Analyst Information Security. Reports to (Manager Enterprise Risk & Security)• Support seamless adoption and implementation of Information security standards and procedures within the organization to ensure safety of trade and supplementary data and supporting infrastructure.• Develop, implement, oversee and maintain the information security program of as per local and international standards and in alignment with vision and strategy.• Develop and review information security policies and procedures according to the industry best practices and relevant standard requirements.• Coordinate with heads of departments to ensure adequate implementation of information security controls and practices in accordance with information security policies.Cyber Security Activities (Security Operation Centre):• Perform security monitoring and threat intelligence to IT infrastructure and applications to detect malicious activities and abnormal behaviors.• Continuously alert and detect information security incidents and breaches.• Collect security data from IT network and systems into Security Information and Event Management solution to compare with indicators of compromise and prepare for hunting threats.

    • Bachelor’s degree in Information Security Management, Cyber Security, Information Technology or Computer Science.• Minimum 3-5 years of experience – ISO courses and certificates (27001, 22301), ISC2 courses and certificates (CISSP), SANS courses • Certificates, and Certified Information Systems Auditor (CISA) are a bonus.• Minimum 2 years of experience in implementation/maintenance/auditing of information security management (ISMS) and/or business continuity management system (BCMS)• Minimum 1 year of experience in incident management/incident handling, change management, risk management, vulnerability assessment and related topic(s)• Good Understanding of local information security standards and the Abu Dhabi’s regulatory environment• Advanced level of English & Arabic language (written and spoken)

    WE ARE A UAE LEADING HR CONSULTANCY

    We offer a full range of HR services regardless of the organization headcount or location in the UAE&GCC. We understand how your organization thrives or flounders on the quality of your people. We are experts in creating award-winning organizational cultures. We have successfully tackled some of the most serious organizational issues imaginable to help companies grow and deliver their business plans. More

  • in

    Legal Manager | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Office of General Counsel (OGC)Management LevelManagerJob Description & SummaryA career in Office of General Counsel, within Internal Firm Services, will provide you with the opportunity to be a part of the Firm’s legal department by providing dedicated legal support in the areas of litigation, counselling, and corporate, commercial, and employment law. You’ll play an important part in all aspects of regulatory proceedings involving the Firm and its personnel by supporting on regulatory issues, advising the Firm on matters relating to its operations, supporting the Firm’s client contracting function, and advising on matters related to employees.As part of our team, you’ll help with researching background information related to legal issues and prepare legal documents. You’ll focus on drafting contracts or legal agreements, retaining files of prepared legal documents, and coordinating requests between internal and external counsel.Company secretarial matters:- Managing and monitoring corporate secretarial and compliance matters across the Middle East. – This includes annual filings, boards and general assembly meetings, licenses and all other actions required to maintain the good standing of the member firms of PwC Middle East. – Addressing all internal and external requests related to corporate secretarial matters. – Handling correspondence, collating information, writing reports, and communicating decisions to relevant company stakeholders.

    Corporate matters:- Providing advice on corporate structuring and restructuring issues. This includes legal entity establishment across the Middle East, liquidations, changes of ownership, and all types of corporate amendments as required. – Conducting legal research and providing the business with day-to-day legal advice and support on a wide range of corporate matters. – Liaising with external counsel as needed to handle/manage corporate matters.Transactional matters:- Supporting transactions and ad-hoc projects across the Middle East. – This includes acquisitions, joint ventures, and all other types of transactions as required, and involves drafting/review of legal documentation, carrying out due diligence, and liaising with external counsel (where applicable).

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

  • in

    Senior Associate – Tomorrow, Today | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Internal Firm Services – OtherManagement LevelSenior AssociateJob Description & Summary- Manage the new LoS DA pool business unit – Chanel LoS digital opportunities to the relevant digital profile (Digital Accelerator and Data boosters), accelerating LoS digital impact- Support in the development and execution of change initiatives and plans related to the Tomorrow, Today programme- Generate relevant analytics and insights to track the realisation of benefits from Tomorrow, Today initiatives in the LoSKey ResponsibilitiesDA Pool BU (40%) – Priority 1- Facilitate the DA Pool processes, including coordinating with different BUs to ensure DA availability – Coordinate with different BUs to ensure DAs are on boarded to the DA Pool – Ensure the build up of on ongoing and prioritised backlog of initiatives with digital potential – Activate Digital opportunities by matching DAs and opportunities – Assess and report on challenges faced by DAs, provide technical support and guidance as required to avoid shortfalls in outcomes and results. – Support DAs continuous learning journey (during downturn) – Identify and report back on success stories – Capture engagement benefits (Time saved, Cost saved & revenue generated) – Knowledge Management (Share assets) TT Reporting (20%) – Priority 1: – Utilisation reporting (DA & DB) – Actively provide view on DA availability & utilisation – Proactively review Talentlink to ensure it’s updated with all skills for DAs and DBs – Proactively review Ipower to ensure engagements data is capture correctly for DAs and DBs – Support the TT Partner Lead & Deputy by providing updates, information and data on DA resourcing Digital Accelerators (20%) – Priority 2: – Activate Digital opportunities by matching DAs and opportunities – Support DAs continuous learning journey (during downturn) – Identify success stories – Capture engagement benefits (Time saved, Cost saved & revenue generated) – Knowledge Management (Share assets) Data Boosters (20%) – Priority 3: – Channel opportunities to the adequate digital profile – Identify success stories – Capture engagement benefits (Time saved, Cost saved & revenue generated) – Knowledge Management (Share assets)

    Preferred Profile:- Digital Accelerator (within the same LoS) – Senior Associate – 1 year secondment, full time (possibility for 6 month secondment) – Digital enthusiast Skills:- Analytical & Problem Solving – Strategic Thinking – Achieving with Excellence – Agility – Change & Stakeholder Management

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

  • in

    Software Engineer – SDE II, ECCF TECH | Amazon.ae

    Employment:

    Full Time

    DESCRIPTION • Job summary• The Amazon Middle East and North Africa team is looking for a Software Development Engineer who is passionate about building great products for our customers. The SDE-II will be based in Amman, Jordan and must have Software engineering experience involving solving complex problems. They SDE-II will:• Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.• Use software engineering best practices to ensure a high standard of quality for all of the team deliverables• Write high quality distributed system software• Work in an agile, startup-like development environment, where you are always working on the most important stuff.

    BASIC QUALIFICATIONS • 5+ years industry experience in designing software architecture and operating scalable software systems• Oral and written communication skills (ability to produce runbooks, technical, and non-technical documentation)• Experience coaching junior software development engineers including code review and design review• Bachelor’s degree in computer science, computer engineering or related technical disciplinePREFERRED QUALIFICATIONS • Ability to effectively articulate and drive solutions to technical and business challenges• Deal well with ambiguous/undefined problems; ability to think abstractly• Experience working with driving product vision to deliver long term customer and advertiser value• Willingness to own all stages of development process: requirements, design, implementation, testing, and operational support• Excellent interpersonal communication with strong verbal / written English skills

    Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae. More