Job Posting

Employment:

Full Time

Line of ServiceInternal Firm ServicesSpecialismIFS – Information Technology (IT)Management LevelManagerJob Description & SummaryEstablished in the region for 40 years, PwC has more than 6,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.We have an unparalleled range of expert capabilities from Strategy, through Advisory and Consulting to Legal, Tax and Assurance Services, underpinned by the standout digital platform in the region.One Firm : Transforming our region.Our purpose is to build trust in society and solve important problems.In an increasingly complex world, we help intricate systems function, adapt and evolve so they can benefit communities and society – whether they are capital markets, tax systems or the economic systems within which business and society exist. We help our clients to make informed decisions and operate effectively within them.A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.Our Technical Infrastructure and Transformation team assists PwC with information technology transformation efforts, helping us to improve our business value through optimizing our information technology capabilities. You’ll help PwC understand, plan for, and realize strategic businessopportunities in information technology.The role required a dynamic IT professional with extensive experience in managing planning, budgeting, patching, updating, monitoring, maintaining and support IT Operations / infrastructure and data centers) related services / software and equipment.Primary duties and responsibilitiesResponsibilities:- Implement, and ensure delivery of all current and future infrastructure and data centers projects, and business cases- Implement and manage current and future infrastructure and data centers related projects, and ensure delivery of project deliverables and milestones,- with agreed on time and quality- Identify, implement and manage infrastructure and data centers projects changes, issues and risks, and escalate them as necessary- Reporting as necessary for business and IT Infrastructure leads on projects / solutions implementation progress- Monitor performance of Data centers components and manage / escalate issues and risks to the management as necessary- Design, configure and deploy infrastructure solutions, in addition to develop associated solutions cost to build, operate and maintain- Plan, implement and ensure delivery of infrastructure and data centers configuration, changes, releases, incidents and updates- Plan and ensure that the capacity of technology infrastructure including backups can deliver the agreed- on service level in a cost effective and timely manner- Monitor and supervise the daily operations of the core infrastructure, Backup management, procurement management, data centers patching and equipment- management- Ensure that all Operations, infrastructure and data centers services are available and meet the agreed-on service level- Response and implement the requests for changes to the Infrastructure production environment to minimize the risks of service disruptions, in addition to manage and control the implementation of approved changes- Build and maintain continuous dialogue with business partners and other technology functions to support effective collaboration and team coordination- Coordinate with other technology functions, to deliver the projects agreed on requirements and services- Contribute in developing of function processes and ensure of implementation of related processes and standards- Plan and execute in depth technical activity, influencing the direction of activities/plans and providing technical insight and guidance to others- Investigate and help resolve issues on customer’s network and IT estates using agreed troubleshooting methodologies- Manage support cases to enable fast resolution that exceeds our customers’ expectations- Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes- Maintaining the records and using the central document repository, to ensure knowledge sharing across the team and enable best practice- Coordination with regional and global technology teams in operational and project-based tasks- Ability to communicate effectively and build relationships to understand client requirements- Ability to deliver against deadlines and agreed targets- Coordination with the vendors and ISPs

Knowledge, skills, and abilities Requirements:The candidate will be achievement oriented with the ability to be flexible and adaptive on a daily basis.  He will be able to work independently and as part of a team with a fast pace and a high energy that will translate into a high-quality output.- A solid understanding of networking and core Internet protocols- Deep understanding of Network Fundamentals: OSI & TCP/IP models, TCP/UDP, IPv4/IPv6, Network- Components (Router, Switch, Bridge, WAP/WLC), Network Design and Cabling standards- Deep understanding and hands-on experience with Cisco Switching Technologies- Deep understanding and hands-on experience with Cisco Routing Technologies- Deep understanding and hands-on experience with monitoring, network diagnostic and network analytics tools. SolarWinds is preferred- Deep understanding and hands-on experience with Cisco Catalyst and Nexus Switches- Deep understanding and hands-on experience with Cisco Technologies (VSS, VPC, SWV, HSRP)- Hands-on experience with Cisco Switches and Routers recoveries and upgrades- Good understanding of Cloud technologies like SD- WAN, FWaaS, PaaS, SaaS is preferred- Good understanding of VPN, IPSec, Firewalls, Radius Authentication, ISE Authentication- Experience with Cisco Meraki Cloud and Cisco Wireless Solution is preferred.- Strong ability to troubleshoot complex network environments- Experience of using ticketing systems and use of monitoring and management tools- Supporting and taking ownership of ad-hoc projects- IT Infrastructure design, implementation, management and support- Data center operations- Configuration, management and support (Active Directory, DNS, DHCP, GPO etc.)- Backup operation implementation and support- Windows Server 2012/2016 management and support- 7+ years of relevant experience in Data Centers, IT infrastructure, and IT Operations implementation, and support with direct interaction with business users, preferably within a professional services environment- 5+ years if relent experience in Enterprise Network Technologies- Knowledge in (Project Management methodologies)- Excellent organizational skills, having the ability to priorities workload whilst being resilient and being able to cope well under pressure and meeting tight deadlines- Customer Obsession- Education: Bachelor’s degree or equivalent in relevant subject areas such as Information Technology- Qualifications: The following qualification(s) are required / preferable and beneficial for the candidate to perform the role:- MCSE – Required- CCNA – Required- CCNP/CCIE – Preferred- AWS/Azure certifications – Preferred- The ability and willingness to re-locate within the Middle East where the role dictatesLanguage Skills: – Excellent communication skills (verbal and written)- Fluent in English but multilingual Arabic speaker preferable

At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

Employment:

Full Time

Position Title: MAXIMO EAM Functional SpecialistEmployment Type: Full-timeSalary: up to 17K SAR all-inclusive, depending on experience and qualifications plus family benefitsJob Location: Jeddah, UAEAbout the clientA highly recognized international group handling Information Technology & Services located in KSAJob Role:• IBM Maximo Functional Specialist will have responsibilities for application support, BIRT reports, testing, and minor configuration changes. • Responsible for assessing and communicating impacts and risks of changes which occur through the system development life cycle. • The Maximo Functional Specialist will be responsible for troubleshooting IBM Maximo Application, IBM HTTP Server, and general MAXIMO interface issues. • Provide technical support, administration, and development for the Maximo System, Database and related applications. • Identify and solve issues, troubleshoot bugs, and proactively communicate with users and other IT staff about the condition of the system. • Deliver implemented technical solutions involving the Maximo system and other technologies as necessary to meet the strategic goals of the Facilities Management. • Coordinate with system users, consultants, and various departments to ensure the effective delivery of the Maximo application and other related technologies to the user community.

Qualifications:• Bachelor’s degree in Computer Science, Software Engineering or equivalent combination of education and work experience in a related field• Minimum 7 years of experience which at least 3 years in the operation and maintenance field• Strong Experience with Installation, Configuration and Administration for Maximo7.x• Experience with Maximo Data Loader (MDL), Generic Data Loader (GDL), and Data Migration by scripting (SQL, PL/SQL)• Experience in Clustered Application environments and IBM WebSphere

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

Employment:

Full Time

Client DetailsA leading cloud service provider in the region.Description* Troubleshoot, diagnose, and solve customer issues.* Implement change requests for managed service customers, providing 2nd & 3rd level troubleshooting support.* Point of technical escalation.* Effective and prompt communications with clients and internal staff/management.* Provide input to constantly improve our products and services to add value for our customers and shareholders.* Document precise and detailed diagnostic information for every assigned customer support ticket.* Handle any additional maintenance and/or service related activities as they arise.* Obtain and/or maintain up to date certifications for all products supported.* Analysis, recommendation and implementation of new technologies.Job OfferDynamic work environment and an opportunity to work on exciting projects.

* A minimum of 5 years of overall experience in Network Security operations and management experience with a managed services organisation.* Must be CCIE Security and CCNP certified.Working knowledge and hand-on experience in Installing, configuring and troubleshooting in the following:* Routing & Switching network infrastructures, traditional and Software-Defined solutions like SD-WAN, NSX-V/NSX-T* Network functions like VLAN, VxLAN, VTP, DTP, STP and Routing RIP, OSPF, EIGRP, BGP, HSRP, VRRP, QOS, ACL …etc.* Network Security, network access management, IPSec and SSL VPN solutions from Cisco, Palo Alto, Sonicwall, Fortinet* Wireless Solutions from Cisco/Meraki/Aruba WIFI* NAC solutions like Cisco ISE OR any other solution* Network management and monitoring solutions like PRTG, Solarwinds, Manage Engine* Cloud networking and security solutions for AWS, Azure etcMust have a notice period of 30 days or less.

Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting
Banking & Financial Services
Procurement
Property & Construction
Engineering & Supply Chain
Oil & Gas Technical and Engineering
Human Resources
Sales
Marketing
Technology
Secretarial
Executive Search
Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

Employment:

Full Time

ACS is looking for Systems Engineers skilled and with real experience on Operating System, mainly on Solaris and Linux. The engineer will join the EMEA Expertise Center, a team which centrally delivers proactive and reactive services for any country across EMEA. Advanced Customer Support (ACS) is an organization providing tailored mission critical support services for the full Oracle Product Stack. Advanced Customer Support understands the customer’s needs and helps them to increase availability, improve performance, mitigate risk and save cost. Our competent ACS Engineers have the mission: – To develop and manage the technical relationship with a designated account(s) in order to maximize the value of Advanced Customer Support to the customer,- To develop and maintain trusted relationships with the other Oracle contacts within designated account(s) and relevant third parties, – To act as the technical primary point of contact for Oracle Support and- To safeguard customer satisfaction, and renewal, through quality delivery and added value. RESPONSIBILITIES: – Delivering high quality technical results to ACS Customers; – Ensuring adherence to internal methodology, tools and quality standards; – Identifying required/recommended actions on Customer systems as main output of service delivery, based on own knowledge and experience; – Understanding customer requirements and based on own skills and experience, being able to design the proper architecture using the most appropriate products and design a technical plan to integrate them and implement the technical solution. – Analyzing, troubleshooting and solving whenever feasible, the issues the customer may face using Oracle products. – Escalating at the right time customer issues to Technical Account Manager where relevant; – Active participation on Services development; – Active collaboration with other engineers in the team or in other teams, to share knowledge, experiences and others, which can benefit ACS Business results. TECHNICAL SKILLS: – Solaris Server – Solaris Cluster – Solaris Logical Domains (Architecture and Design) Zones – Oracle Enterprise Linux – ZFS – Valuable skills on Exadata and SuperCluster

REQUIREMENTS: – University Degree; – Fluent English (French; Spanish or German will be also valued) – Availability to travel and work onsite at customers – Availability to work 24×7 PROFESSIONAL COMPETENCIES – Adapting to Change – Building Relationships – Business Ethics – Communication – Customer Focus – Personal Drive – Planning & Organising – Problem Solving – Quality Results Orientation – Teamwork – Working Globally – Customer Needs Analysis – Professional &Technical Depth and Credibility – Resource Utilization & Development – Technical Problem Recognition & Resolution

Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More