More stories

  • in

    Manager – Business Consulting – Enterprise Risk – RHC | Ernst & Young

    Employment:

    Full Time

    We enhance performance through creating risk-enabled organizations and help clients identify important risks, design frameworks to manage them and improve the effectiveness and efficiency of risk management. As a risk professional, you will be addressing client issues and transformations relating to Enterprise Risk Management (covering both business and IT risk), Program Risk Management, process and controls design and effectiveness, and Governance, Risk and Compliance (GRC) implementations. Our solutions can be used by our clients to build confidence and trust with their customers, the overall market and when required by regulation or contract. We will support you with career-long training and coaching to develop your skills to enable you to lead our clients’ transformations. As EY is a global leading service provider in this space, you will be working with the best of the best in a collaborative environment. Your key responsibilities This is a role where no two days are the same – so you’ll find yourself taking on plenty of new responsibilities as you go. You will be responsible for managing multiple client engagement teams at an executive level within the practice and the firm. You’ll work alongside clients and colleagues, delivering our solutions and contributing to growing our business and developing our people. If you’re flexible and ready to adapt to a constantly changing environment, there’s no better place to develop your skills. Since you’ll be working directly with clients, some travel will be required. Below are examples of expectations from your grade: – Effectively manage and motivate client engagement teams with diverse skills and backgrounds. – Consistently deliver quality client services and manage expectations of client service delivery – Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes – Stay abreast of current business and industry trends relevant to the client’s business – Develop and maintain long-term relationships and networks with clients and internal EY stakeholders – Demonstrate deep technical capabilities and professional knowledge – Possess in depth business acumen and demonstrate ability to quickly assimilate to new knowledge – Remain current on new developments in consulting services capabilities and industry knowledge

    Skills and attributes for success – Strong analytical, interpersonal, communication, writing and presentation skills – Leadership, teamwork, and client service skills – Demonstrates integrity, values, principles, and work ethic To qualify for the role, you must have – A bachelor’s or master’s degree in Accountancy, Business, Risk Management, Information Management Systems, Industrial engineering, or other related discipline – A minimum of 6 years of experience working as an IA auditor or Risk/Compliance consultant for a public accounting firm, a professional services firm, or within industry – Experience within the Real Estate, Hospitality and / or Construction sector is preferred – Hands on experience – Bilingual and proficient in both Arabic and English – Proficiency with Microsoft Excel, Access, Word, and PowerPoint – Willingness to travel outside of their assigned office location as the need arises (specifically to KSA) – Strong data analytical skills are required – Professional certifications such as: Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE), Governance, Risk, Compliance professional (GRCP), Professional Risk Manager (PRMIA), Certification in Risk Management Assurance (CRMA), PMP What we look for Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issue.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

  • in

    Internal Communications Senior Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Internal Firm Services – OtherManagement LevelSenior AssociateJob Description & SummaryA member of the Marketing and Communications Team responsible for supporting the Internal Communication Lead in planning, liaising with different areas of the business and implementing communication activities for conveying the organisation’s internal messages. Support in the development of plans for internal communications, work with various business partners, draft content and drive initiative in the communications team.Primary duties and responsibilitiesFinancial- Adhere to the Internal Communication budget – Track spending against the budget Customer- Support in the development of internal communications plans – Lead in the execution of internal communications objectives and priorities – Liaise with business partners to ensure their priorities are being supported by internal communications channels – Support the internal communication agenda by understanding business context and editing and writing content for a variety of internal communications – Assist in preparing for  large internal meetings such as the  annual general partners meeting, employee town halls (annual visits to each office by leadership), etc.  – Lead in driving communications within the firm on key industry and proposition priorities – Drive consistency in communication style and language across all areas of the business – Lead and abide by the PwC brand, acting as an ambassador in the region and ensure that all internal communications are aligned to overall corporate brand identity – Work effectively with other parts of the Clients & Markets function   Internal Process- Develop communication plans and key promotional messages in consultation with the Internal Communication Lead – Prepare and draft the content for a variety of internal communications – Assist to ensure compliance of activities with project communication strategy – Lead in the development of a research programme to gather insight on the perceptions and attitudes of PwC internal target audience to develop effective communication programmes – Support in the development and evolution of internal communications channels – Ensure internal communication messages are consistent with external communication messages and marketing initiatives – Respond to feedback from staff and adjust communications content accordingly – Lead development of internal communications platform  and work closely with Internal Communications Lead to deliver on set targets   Learning & Growth- Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

    Knowledge, skills, and abilitiesEducation- Ideally degree educated  Language- Fluency  in spoken and written English,  Arabic not required Overall Experience- 3+ years of experience in corporate communication   Specific Experience- Experience in a marketing function or communications role – Industry experience within the Middle East is preferred   Knowledge and Skills- Knowledge of the Professional Services Industry, including latest market developments, best practices and trends – Ability to multitask – Ability to compile and synthesize data – Good communication (verbal and written) skills – Excellent presentation and  report writing skills

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

  • in

    Core Assurance – Senior Associate (Non FS) | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceAssuranceSpecialismAssuranceManagement LevelSenior AssociateJob Description & SummaryA career in our Non Financial Services Audit practice, within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well known brands and many have broad international reach. We focus on using the latest technology to reduce the level of manual testing ensuring you’ll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients’ information.Our team helps organisations navigate regulatory complexity while strengthening trust and transparency in their business. While many of the rules of business have changed, the fundamentals haven’t. You’ll work alongside senior members of the client’s management team in planning the audit process from beginning to end, ensuring completeness, accuracy, and fair presentation of our client’s information.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

    As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Use feedback and reflection to develop self awareness, personal strengths and address development areas.- Delegate to others to provide stretch opportunities, coaching them to deliver results.- Demonstrate critical thinking and the ability to bring order to unstructured problems.- Use a broad range of tools and techniques to extract insights from current industry or sector trends.- Review your work and that of others for quality, accuracy and relevance.- Know how and when to use tools available for a given situation and can explain the reasons for this choice.- Seek and embrace opportunities which give exposure to different situations, environments and perspectives.- Use straightforward communication, in a structured way, when influencing and connecting with others.- Able to read situations and modify behavior to build quality relationships.- Uphold the firm’s code of ethics and business conduct.

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

  • in

    Cyber Strategy Consultant, Senior Consultant to Senior Manager | Ernst & Young

    Employment:

    Full Time

    Cyber Strategy Consultant, Senior Consultant to Senior Manager, Jordan Resource HubAt EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity EY is on the lookout for Cyber Security Consultants – Strategy/Transformation (Senior Consultant, Assistant Manager, Manager, Senior Manager). This role will be based in our Jordan Resource Hub (Amman) and will require extensive travel to our MENA and GCC offices for client engagements. The role plays a key part in execution of strategic initiatives under Cybersecurity (CS) Priorities. The role executes (plan, design/development and deploy) strategic, complex cross-functional initiatives across the business. Expectation would be to develop execution plans, drive actions, resolve issues, identify dependencies, and manage stakeholders to produce intended results on initiatives and programs. Your key responsibilities – Lead, manage and execute large, strategic initiatives under CS Priorities portfolio, working with Leadership stakeholders. – Foster, develop and build high-impact relationships with decision makers/influencers within EY organization and with user stakeholders by understanding their evolving needs, expectations, perceptions, and key business imperatives. – Collaborate with reporting/business analytics function to evaluate business KPIs and generate insightful approaches to progress successful implementation of programs and initiatives. Support the business leader in understanding the program KPIs and user stakeholder KPIs. – Will be involved in developing business portfolio of strategic opportunities in the account-including identifying and closing new business to promote growth and boost revenue. – Guide and support various workstream leaders in developing respective workstream approaches, implementation plans and key success measures – Work with a diverse set of functional teams (Finance, IT, Risk, Communications, Talent etc..) – Navigate the program by coordinating various other business teams (service delivery teams) ensuring alignment with overall program objectives – Learn various systems (technological and others) within EY, and create expertise in the understanding of business so that execution can be effective and efficient – Provide strategic and impactful solutions to problems and challenges that may arise time to time

    Skills and attributes for success – Flair for troubleshooting operational issues and finding creative solutions to drive the program forward. – Excellent analytical skills to evaluate business issues/challenges with a view to supporting the right decision-making process. – Ability to use a strategic, solution-oriented approach to creating interest in the proposed program value proposition with senior level executives. – Should be able to conceptualize/visualize business solution and deliver customized presentation, business collaterals articulating progressive value proposition to the executive level audiences and follow up with the leaders. – Strategic thinker; ability to look at the bigger picture and who can partner with key stakeholders to drive the direction of the business. – Strong relationship management and team orientation skills; ability to lead, execute gravitas and influence others in a cross-functional environment. – Must possess excellent listening, oral, written, presentation, communication and negotiating skills. – Strong project management skills facilitating culturally diverse teams across service lines and functions. – Ability to function in a rapidly changing, heavily matrixed and often virtual environment. – Ability to prioritize, drive and adapt to change quickly in a fast-paced environment. – Culturally sensitive, capable of handling interactions with a global mindset. – A future thinking professional with the ability to lead strategic initiatives leveraging consulting skills, enabled by expertise in Project and Change Management. Qualifications – MBA, degree in computer science, computer engineer or cybersecurity relevant advanced degree from a top educational institution Experience- 3-5+ years for Senior Consultant/Assistant Manager – 5-7+ years for Manager – 10+ years for Senior Manager – Certification Requirements: CISA, CISM, CRISC, NIST, CISSP or equivalent What we look for – Ability to work and deliver as part of a world class team, and flexibility to take on impactful roles in multiple initiatives What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

  • in

    Business Application Manager | Pinpoint HR

    Employment:

    Full Time

    1. Purpose:Responsible for implementing and optimizing all business technology applications; driving excellent operations including, but not limited to, MS Dynamics ERP, SalesForce, Master Data and POS applications across all channels and all markets.2. Business Impact: Ensuring the succesfull implementation and integration of applications with strong focus on growth by applying best of breed technology. Supporting the business with day to day use cases in order to optimize the performance. And to ensure that all stakeholders have a seamless experience with the objective to grow the business fast and to maximize the commercial opportunity.3. Interaction: • Report to the Head of Business Technology• Managing the Business Application Team• Work closely and have frequent contact with Software Developers, Implementation Partners, Clients (external)• Work closely and have frequent contact with brand Management Team, Sales, Accounting, Supply Chain, Marketing & Digital. (internal)4. Creativity:Managing and implementing the Business Applications, whilst continuously seeking for improvements and new opportunities by analyzing digital innovations and tools. Monitoring correct usage by all users of the systems. Must be eager to be the best in class and make that extra step in achieving excellence within the team and with digital initiatives. Able to integrate experience with ability to interpret and synthesize insightful findings using Business Technology insights and data, and implement strategy. The role is 70% functional and 30% technical driven.5. Result Area’s:• KPI-management: Key driver of digital. Management of Business Applications by creating and execution of annual plan. • Project-management: Create, coordinate, and manage a project from start to finish to improve and enhance digital processes including Dynamics ERP, Sales Force, Master Data.• Stakeholder management: Build up and have a good relationship and frequent contact internally with teams like ICT, Sales, Accounting, Supply Chain, Retail and Wholesale.• Team: Leading the Business Technology team: help, develop, coach, train and motivate employees.Coordinate larger operational processes such as implementations.• Business Technology Strategy: Proactively search for, work on, and implement improvements, chances and other opportunities that will help to improve usage and user experience. 6. Background: • Experience with Business Technology in a commercial organization• Experience within Retail, preferable beauty or luxury • Analytical and strong communication skills• Advanced in Excel, Dynamics BC, SalesForce and Master Data applications• Experienced Accounting back ground• Experienced with use cases such as B2B, B2C, Order2Cash, Procurement2Payment• People management skills, strong leader and team player• Analytical skills, Creative skills, Commercial insight, Assertiveness, Proactivity, Flexibility, Accuracy, Stress resistance7. Education level:At least Bachelor level8. Experience:At least 5 – 7 years of relevant experience in Business Technology, preferable in beauty or luxury retail and ecommerce.Position Purpose:Performs business analysis to define business requirements with users and is able to translate business requirements into deliverable solutions which improve the productivity of the organization. Leads the development and maintenance of the company production and warehouse management systems. Customizes and configures workflow to allow the integration of client/server applications. Serves as the expert in all aspects of designing and application development. Demonstrates expertise in a variety of concepts, best practices, and procedures related to the agriculture industry. Relies on experience and judgment to plan and accomplish goals. Provides consultation on complex projects and is a top-level contributor/specialist. Maintains databases, creates, and automates a variety of reports to further the objectives of the company.Primary Accountabilities and Responsibilities:• Design, develop, maintain and support in-house software applications written in .NET languages andframeworks This may include all aspects from requirements through implementation for small projects.• Responsible for company Web and Mobile development. Deep knowledge of standards-based HTML, CSS, JSON, and JavaScript. Develop custom SQL reporting by utilizing SSRS. Manage companywide reporting library and data models.• Develops and maintains internal and external Dynamics/Business Central software applications, participating in all phases of the Software Development Lifecycle (SDLC) while also developing technical documentation, standards, and procedures. Larger projects may include detailed design, programming, testing and documentation.• Interface with users to answer questions, respond to requests and provide technical assistance and training as needed.• Capture, prioritize, and track development work • Analyze and manage data integrity by overseeing corporate SQL databases.• Design, build and maintain integration between Business Apps• Complete other analysis related tasks as assigned.Quantitative Data/Job DimensionsResponsible for maintaining:a. 3 “Business Critical” applications. The company’s Production System, Field System & Online System.b. Web portal.c. 10+ SQL databases.d. secondary custom .net and web applications.e. company reports utilizing SSRS.• Develop and maintain integrations with third-party applications utilizing SSIS, Web Services, and RFCs.• Must be available for after-hours support, especially during the seasonal harvest period.

    Requirements:• BS degree in Information Systems/Computer Science desired or equivalent work experience.• Five years of experience programing in VB.NET, C# and ASP.NET.• Develop enterprise grade solutions in Visual Studio• Microsoft Business Central or NAV experience preferred.• Understanding of ADO.NET, SOAP, WCF, and JSON.• Proficient in HTML5, CSS3, XML, JavaScript, jQuery• Understanding of cross-browser limitations and changes.• Mobile development experience (Windows Mobile & iOS)• MS SQL Server / T-SQL query implementation, database administration and optimization.• Practical database administration fundamentals• Ability to work with a variety of end users and manage stressful situations is essential.• Effective verbal and written communication skills with both technical and non-technical audiences.• Proficiency in the use of common office applications is required.• Previous experience in the retail industry a plus

    Established in 2008, Pinpoint HR is a talent management solutions provider offering executive human resource consulting and recruitment. Pinpoint HR specializes in providing exceptional consulting and advisory services on human capital to leading regional and international organizations.
    By combining the right people, structure, approach and access, we’ve made the search process work harder than ever before creating limit-less opportunities for our clients.

    Our Services
    Our clients not only choose us for the specialist approach, but also for the exceptional performance and service that we provide. This is dedicated to the team of talented consultants who understand their field and provide our clients the “best practice” in talent management solutions.

    Our Services Include:
    – Talent Acquisition & Executive Search
    • KPI’s & Reporting
    • Client Performance Reviews
    – Market Research
    – HR Consultancy Services
    – Training & Learning Solutions More

  • in

    IT Coordinator | Excelsior Group ME

    Employment:

    Full Time

    Looking for a smart, young candidate with excellent communication skills as this candidate will have to communicate in other regions as well.Below is the job description : this is the immediate requirement.• Work location : Dubai, UAE. ( HO)• Age : from 25 years to 30 years• Gender : Sorry seeking for Male candidates only due to the nature of work, and at times they need to sit late hours, pulling cables for fixing systems etc. • Also, consider the freshers that got IT knowledge and zeal to learn to shape their career in IT.• Work Experience – 2 to 3 years UAE experience in the similar field• Degree: Above Metric or any Diploma in IT • Nationality: Any • Period: 6 to 12 months can be extended based on the performance.• Very good communication • Relevant experience as per the job description• 60% onsite job & 40% IT administration job.This position reports to Sr. IT Coordinator, responsible to be the part of part of a global shared service organization, and works in close cooperation with all IT teams.Main tasks • End User Training – identify needs, arrange trainings, and liaise with IT Communication and Training manager through online and physical training courses• Local Contracts – follow up with local vendor, identify needs and renewal cycle. • Ensure local support to applications, network management, server management, order fulfilment, IT governance and security• Local Deskside Support• Assist 1st Line support team if or when required, identify recurring issues/ problems and automation opportunities and report to IT Support Delivery Manager• Monitor user satisfaction scores, identify improvement potential• Ensure all incident and request registered in global helpdesk system is handled according to IT agreement, principles and guidelines• Advice on IT investment Budget• Provide accurate reporting as required• Act within the corporate governance policyAccountabilities • Order and secure facilities, equipment & supplies required to provide services. • Resolution of Incidents reported to 2nd Line support. • Follow up & conclusion of Incidents escalated to 2nd Line and 3rd Line. • Follow up and report on business unit request task and IT project status • Area IT support and operations according to Service Level Agreements • IT infrastructure in accordance with company IT policies and guidelines. • Area end user satisfaction of helpdesk services • Annual Operations Plan/policy deliveries related to IT Compliance with company IT policies and guidelines Mandatory requirements • Excellent written and spoken English skills and ability to understand & convey complex IT scenarios • Experience with Intune Microsoft tool (platform to manage the remote system)• University level degree in IT or Business Administration or relevant industry experience • Service minded attitude and ability to communicate with all levels within the business Excellent Communication Skills

    Salary:
    AED
    3,000 to 7,000
    per month inclusive of fixed allowances.

    Looking for a smart, young candidate with excellent communication skills as this candidate will have to communicate in other regions as well.Below is the job description : this is the immediate requirement.• Work location : Dubai, UAE. ( HO)• Age : from 25 years to 30 years• Gender : Sorry seeking for Male candidates only due to the nature of work, and at times they need to sit late hours, pulling cables for fixing systems etc. • Salary : AED 6K and can negotiable on current experience.• Also, consider the freshers that got IT knowledge and zeal to learn to shape their career in IT.• Work Experience – 2 to 3 years UAE experience in the similar field• Degree: Above Metric or any Diploma in IT • Nationality: Any • Period: 6 to 12 months can be extended based on the performance.• Very good communication • Relevant experience as per the job description• 60% onsite job & 40% IT administration job.This position reports to Sr. IT Coordinator, responsible to be the part of part of a global shared service organization, and works in close cooperation with all IT teams.Main tasks • End User Training – identify needs, arrange trainings, and liaise with IT Communication and Training manager through online and physical training courses• Local Contracts – follow up with local vendor, identify needs and renewal cycle. • Ensure local support to applications, network management, server management, order fulfilment, IT governance and security• Local Deskside Support• Assist 1st Line support team if or when required, identify recurring issues/ problems and automation opportunities and report to IT Support Delivery Manager• Monitor user satisfaction scores, identify improvement potential• Ensure all incident and request registered in global helpdesk system is handled according to IT agreement, principles and guidelines• Advice on IT investment Budget• Provide accurate reporting as required• Act within the corporate governance policyAccountabilities • Order and secure facilities, equipment & supplies required to provide services. • Resolution of Incidents reported to 2nd Line support. • Follow up & conclusion of Incidents escalated to 2nd Line and 3rd Line. • Follow up and report on business unit request task and IT project status • Area IT support and operations according to Service Level Agreements • IT infrastructure in accordance with company IT policies and guidelines. • Area end user satisfaction of helpdesk services • Annual Operations Plan/policy deliveries related to IT Compliance with company IT policies and guidelines Mandatory requirements • Excellent written and spoken English skills and ability to understand & convey complex IT scenarios • Experience with Intune Microsoft tool (platform to manage the remote system)• University level degree in IT or Business Administration or relevant industry experience • Service minded attitude and ability to communicate with all levels within the business

    Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors.

    Exciting opportunities and market insights will be regularly posted on this page. If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity. More

  • in

    Quality Assurance Engineer II | Amazon.ae

    Employment:

    Full Time

    DESCRIPTION Job summaryWe serve the needs of online shoppers in all Arabic speaking and surrounding countries through our trusted, secure payment network that gives everyone the opportunity to shop online safely and easily.We build trust between buyers and online sellers by enabling consumers to transact online using the payment options they prefer with complete security and peace of mind while supporting the most popular payment methods available globally.PAYFORT is part of Souq Group, established in 2013. PAYFORT is regional expert in payment processing technology and solutions across major markets in the GCC & Levant countries, operating in UAE, Egypt, Saudi Arabia, Lebanon, Jordan and Qatar.A day in the lifeBASIC QUALIFICATIONS • 4+ year of experience working as a Quality Assurance Engineer• Experience in manual testing• Experience in automation testing• Bachelor’s Degree

    PREFERRED QUALIFICATIONS • Experience working closely with development and business teams to communicate impact and understand business requirements.• Excellent verbal and written communication skills• Be able to write quality code in Java or C#, and Python.• Experience in app/device testing.• Strong computer science fundamentals, data structures, algorithm design and problem solving skills• Knowledge of professional software engineering practices & best practices for full software development life cycle, including coding standards, code reviews, source control management, continuous deployments, testing and operations• Strong understanding of system and application performance characteristics• Demonstrated ability to mentor junior software engineers in all aspects of their engineering skill-sets.

    Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae. More

  • in

    Senior Manager / Manager – IT Advisory | KPMG Qatar

    Employment:

    Full Time

    The Senior manager or Manager will be responsible for managing a team of resources offering IT and Digital performance & Strategy, IT project advisory, ERP advisory, IT security management, IT architecture & infrastructure design and specification, bid and proposal management, delivery and team management to provide IT Advisory services in the industry verticals of Public Sector, Oil & Gas, Financial Services, large Owner Managed Businesses, and Industrial Markets.He is required to perform the following roles and responsibilities:• Proactive identification of clients IT and digital needs and proposing corresponding appropriate Advisory services and solutions;• Lead the bid process by conducting activities such as pre-proposal meetings / presentation, confirming scope of services, proposal development, proposal presentations, etc • Project Management and crafting and delivering appropriate, innovative and value-adding solutions on multiple engagements;• Recruiting, mentoring and coaching team members, making sure that they are always geared to deliver required IT Advisory solutions and services to clients.

    • About 7 to 10 years experience, out of which at least 3 years should be in IT Advisory / consulting practices of Big-4 or leading IT services companies. • MBA from Top Tier business schools• Bachelors in Information Technology• Certified PMP, Cobit, ITIL and the like• Preferably an Arabic speaker• Extensive experience of delivering IT engagements such as ERP Strategy, Implementation and ERP System Selection, IT Project Management, IT Architecture and Infrastructure design and strategy, IT security management etc.• Good understanding of industry vertical business models and business processes, to drive the IT requirements and solutions.• ERP implementation experience, preferably Microsoft, Oracle and / or SAP.• Ability to lead and manage internal and client teams.• Must be able to lead the practice and drive revenue targets of US2m per annum.• Must be client and market facing.• Must be able to bring closure to client assignments.

    KPMG has had a presence in Qatar for 40 years and is now one of the largest and most prestigious professional services firms in the country. KPMG in Qatar employees over 300 locally-based professional staff led by 10 partners. We recruit the best and brightest from around the world and currently over 30 nationalities.

    For our clients, this means we provide Audit, Tax and Advisory services locally, drawing on the latest thinking and best practice from around the world.

    We work with some of Qatar’s largest public and private sector organizations across most of the countries core industries. This gives us deep insight into the challenges and opportunities that our clients experience and a comprehensive understanding of how we can help clients to respond to these.

    We bring local knowledge, international experience and industry expertise to ensure that your engagement is delivered using global best practice, tailored to the local operating environment. More