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      ETIC, SAP Infrastructure / Basis / Security – Associate | PricewaterhouseCoopers

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      Employment:

      Full Time

      ETIC, SAP Infrastructure / Basis / Security – Associate (Egypt)Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory – OtherManagement LevelAssociateJob Description & SummaryAbout the rolePwC is opening a new Technology & Innovation Center in Cairo that will deliver high quality technology solutions to consulting Clients across the globe. The Centre will provide a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP & Oracle, to Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities. The center is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture. We are seeking to recruit a SAP Infrastructure / Basis / Security specialist to join our team in Cairo. The successful candidate will have a minimum of 2 years experience in delivering SAP (ECC and S/4HANA) integrated solutions You will report to the SAP Leader and work alongside PwC Team Members in Cairo as well as those working on client projects across the PwC Global Network, including the UK, Germany and Middle East. As an SAP Infrastructure / Basis / Security Specialist, you will play a key role in the following areas:- Support the leadership and management of the new SAP Practice by taking an active role in the SAP Team – Delivering exceptional client service and solutions across a number of SAP technical areas – Work with a global mindset with teams based in the UK, Germany and other Middle Eastern Countries – Supporting delivery teams to deliver solutions that are on scope, time, quality and budget Role Requirements:- Ability to participate in SAP Infrastructure discussions – Supporting HANA database sizing and performance metrics (On Premise and Cloud) – Experience of design, configuring, monitoring, tuning, and troubleshooting the SAP technical environment on an ongoing basis as well as scheduling and executing the SAP transport system – Experienced with troubleshooting issues with S/4HANA and other SAP product set up – Able to act as an interface to SAP Technical team for issues and hot fixes – Ability to participate in role design discussions, designs technical roles, build and tests roles

      Essential skills & attributes:- SAP S/4HANA Certified Associate – Solution Manager 7.2 awareness – Has the competence to perform the role effectively – Excellent oral and written communication skills as well as basic presentation skills – Ability to work within a fast-paced & unstructured environment. Must be able to multi-task and effectively and continually prioritise – Excellent time management, communication and organizational skills – Ability to interact efficiently with senior members of the firm across multiple time zones – Candidates may also be recent University Graduates in a relevant discipline such as Computer Science or Cloud technologies, with an interest and aptitude for architecture and understanding detailed technical / functional concepts Education- University Degree Travel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?YesGovernment Clearance Required?No

      At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

      We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

      PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

      We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

      If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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      ETIC, Oracle Technical Consultant – Associate | PricewaterhouseCoopers

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      Employment:

      Full Time

      Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory – OtherManagement LevelAssociateJob Description & SummaryAbout the rolePwC is opening a new Technology & Innovation Center in Cairo that will deliver high quality technology solutions to consulting Clients across the globe. The Centre will provide a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP & Oracle, to Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities.  The center is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.  We are seeking to recruit Oracle Technical Consultants to join our team in Cairo.  The successful candidate will have a minimum of 1 full lifecycle implementation projects working in a technical/architecture capacity. They will have implementation experience in at least 1 Oracle ERP and Cloud SaaS based Oracle applications. Candidates may also be recent University Graduates in a relevant discipline such as Computer Science or Cloud technologies, with an interest and aptitude for Architecture and understanding detailed technical concepts such as Integration and Data Migration.   You will be part of a team that reports to the Service Delivery Director and will be an integral part of the team based in Cairo, as well as those delivering client transformation programmes across the PwC Global Network, including the UK, Germany and Middle East.   As an Oracle Technical  Consultant, you will play a key role in the following areas:- Supporting the developing the Technical Solution Design for the technical solution underpinning the functional configuration, including integration and data migration – Supporting the development of the Technical Integration Strategy for the products being deployed and any upstream or downstream systems – Supporting the development of the Data Migration strategy for all data being loaded into or provisioned from the Oracle products – Supporting the development of the Detailed Technical design, including SaaS tenants, integration and data migration tools, connectivity, security and IDAM. Role Requirements:- Experience in working with enterprise/ERP class systems OR – University Graduate with relevant qualifications in related fields such as Computer Science or Cloud Computing – Open minded seeking for innovative solutions – Self-Starter Attitude

      Essential skills & attributes:- Understanding of Integration technologies such as Oracle Integration Cloud (OIC) – Experience of or understanding in using enterprise data migration and ETL tools such as Informatica and Mulesoft – Understanding of technical infrastructure concepts and technology such as networking, storage, data replication etc. – Ability to work independently, and as part of a team – Commitment to personal development in relevant skills – Strong troubleshooting and problem solving skills – Strong written, oral and presentation skills – Relationship building skills Education- University Degree

      At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

      We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

      PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

      We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

      If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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      Transaction Diligence Executive | Ernst & Young

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      Employment:

      Full Time

      Competitive business today is all about making intelligent, informed decisions. As a Transactions Diligence Executive, you’ll help make that happen. You will be an important part of our diversely talented, highly experienced team and work at the forefront of high-profile transactions. Our team of strategic advisors sits at the heart of a global Transaction Diligence network of specialists who deliver high quality advice through each phase of the transaction process. Our core work is due diligence, assessing a target company’s finances and business projections, identifying opportunities, risks, sensitivities and potential mitigations, and reporting on these to our clients, their banks, investors and other parties. The opportunity You will be working in teams with experienced due diligence professionals, where you will learn and develop the skills you need to perform due diligence in a range of situations and sectors. There is the opportunity for and likelihood of travel within MENA. When working on projects you will almost always be working as part of a wider cross service line team. As you progress your career with EY, you will have the opportunity to work on more complex transactions, increasingly lead teams, begin to build relationships with our clients and other members of the corporate finance community and take on broader roles within our business. Your key responsibilities – As an executive within the Transaction Diligence team, you’ll participate in due diligence engagements related to transactions involving private equity investor groups and strategic corporate buyers. – You’ll analyse the financial and operational results of companies targeted for sale by reviewing accounting records and participating in interviews with management. – You’ll work effectively as a team member by demonstrating your commitment to quality, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.

      Skills and attributes for success – Individuals with strong analytical skills will flourish in this environment as you will regularly assist in researching technical accounting issues to evaluate implications on transaction valuation and structuring and prepare analyses of financial information to assess trends and fluctuations. – Good communication skills will also be a key attribute for success within this role as you will be required to assist in preparing reports and schedules that will be delivered to clients and develop and maintain productive working relationships with clients. To qualify for the role you must have – Bachelor’s or Master’s degree in Accounting and/or related major. – Minimum of 3 years of accounting experience, preferably with previous due diligence exposure. – Knowledge of IFRS. – Able to analyse financial and non-financial information to formulate views and conclusions. – Strong analytical, presentation and report writing skills – Excellent command of spoken and written English Ideally, you’ll also have – Transactions/auditing experience – Client facing experience from a professional services background – Proficiency in Arabic What we look for Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      Help Desk Specialist | Ooredoo Group

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      Employment:

      Full Time

      The Company: Fast Telco Subsidiary of Ooredoo The Role: Provide superior customer service by handling and resolving technical customer complaints / issues that have been escalated to them by the Customer Care Inbound team, FT Hotline, by management, by Retail Store staff, by Sales and dealers, Provide 1st level support and technical assistance for incoming queries and issues related to B2C FT customers. Key Accountabilities & Activities: – Handle and resolve customer complaints and technical problems experienced by customers across the range of Company products and services, by efficiently following set procedures and maintaining a high level of excellent customer service. – Receive calls from the 121 Hotline from Retail Stores and dealers. – Handle and resolve customer complaints and technical problems across the range of Company products and services, experienced by customers who have been directed to the F2F Help Desk from Retail Store staff. – Handle and resolve complaints by visiting customer premises and performing trouble shooting activities and collect payments where applicable. – Respond to email complaints, information for promotions, invitations and other key events from Retail Stores, dealers, other departments within Ooredoo and direct from customers. – Receive Trouble Ticket requests through the Call Centre, through the F2F Help Desk, and from the Sales Support team. Handle payment transactions from customers who wish to pay their bills and top up credit on mobile phone. – Describe and escalate problems through the Customer Care systems. – Investigate complaints through the various relevant internal systems and applications (BSCS/CRM/ Funtech service, MPOS, VAD and others) – Liaise between Technology and the customer when an issue needs to be escalated for investigation and resolution. – Providing training for BSCS, CRM, WMNET provision for new and existing Retail Store, Customer Care and Sales staff. – Gather customer information from various areas within the Company, such as Technology, Call Monitoring, and Finance etc.) as required and investigate the facts, under supervision from the Team Leader, when there is a customer complaint and/or a legal issue concerning customers and the Customer’s Call Centre services and liaise with the Legal Department accordingly. – Follow up on escalated TT’s with other departments like tech, finance, marketing, sales, CC. – Provide efficient support for B2C customers over the phone with to first call resolution KPI. – Escalate non-resolved cases to concerned departments as per Interaction Center procedures. – Follow-up on progress of complaints settlement with departments involved, and ensure regular information is shared with customers. – Identify and escalate situations requiring urgent attention to shift leader or supervisor. – Get the customer confirmation before closing any trouble ticket and provide proper conclusion on remedy system. – Adhere to Interaction Center KPIs and defined service levels sat on employee yearly objectives. – Respond to email messages for customers seeking help and contact them if required. – Step-by-Step configuration for customer devices. – Troubleshooting customer last mile and access equipment related to DSL and GPON subscriptions. – Troubleshooting Wi-Fi issues of customers CPEs. – Ensure customers subscribed speeds are matching service subscription defined in Company CRM. – Execute additional configuration as per customer request within customer subscription bundle and eligibility. – Detect and report issues that appear to impact large numbers of customers in early stages. – Complete daily reports, that reflects the number and type of received complains. – Act as a source for technical assistant and as a reference for other team members when needed. – Prepare various reports daily and as required including the Reconciliation Report (Daily income payment report), Agent Daily Activity Performance Report and Investigation Report and make recommendations as part of the CIP. – Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise. – Other duties as directed by supervisor or other superiors.

      Requirements: – Network Experience covering basic routing and switching knowledge. – Experience with Wi-Fi networks configuration and Troubleshooting. – Proficiency in both English and Arabic languages. – Knowledge and experience of customer service practices and call Center processes. – Experience with DSL media troubleshooting and configuration. – Experience with GPON media troubleshooting and configuration Qualification: – Diploma/Bachelor degree in computer science, engineering or a related field. – Fresh graduated or have relevant experience. – A+ , MCSE , CCNA certificate (Preferred) Note: you will be required to attach the following: – Resume / cv

      We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

      Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012. More

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      Receptionist (6 Month Contract) | Robert Half

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      Employment:

      Full Time

      The CompanyOur client, an established and well-respected business based in DIFC, are looking to hire a receptionist on a 6-month basis. You will be based front of house where you will act at the first point of contact for any visitors into the office. This role would suit someone coming from a customer service role. You must be able to start within 1 week.The RoleResponsibilities:* Meeting and greeting clients* Fielding all call and enquiries coming in to the business* Maintaining reception area and ensuring security* Supporting the EA with general admin tasks

      The CandidateRequirements:* Must be able to start immediately* Experience in Customer Service – Cabin Crew would be ideal* A positive can-do attitude* Ability to work well under pressure and juggle heavy workload* Excellent written and spoken EnglishRobert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Pay and salary ranges are dependent upon experience, qualifications and training.

      Founded in 1948, Robert Half International Inc. (NYSE symbol: RHI) is the world’s first and largest specialized staffing firm and a member of the S&P 500 index. We are a global leader in professional staffing and consulting services and the parent company of Protiviti, a leading independent internal audit and business and technology risk consulting firm. For 2006, Robert Half International reported revenues of $4 billion and now has staffing and consulting operations in more than 400 locations worldwide. More

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      Business Development Executive | Mayfair Partners

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      Employment:

      Full Time

      We are recruiting for a Global European Fintech company for their Dubai office who require Business Development Executives for their expanding sales team.This is a fast growing fintech with a superior product offering to their competitors. They have grown across the globe and in ten years have offices in over 20 countries.• You will be generating new business by lead sourcing, calling owners of UAE companies, including CEO’s, CFO’s, FD’s etc and pitch & demonstrate our clients market leading financial payments platform and technology.This role would suit someone who has a keen interest in the financial markets, fintech & sales and those who have studied economics / finance are encouraged to apply.Salary:AED 13500 per month inclusive of fixed allowances.

      Languages, Hindi, English, MalayalamNew Business Experience from B2B industriesKeen interest in the financial marketsTarget driven Degree qualified preferably economics of finance degreeConsultative Solution based sales approach

      Mayfair Partners are an International Executive Search and Recruitment Solutions consultancy based in Downtown Dubai. We are passionate about providing a superior service to clients. We service both established businesses and also advise those that are looking to set up a business in this region.

      Mayfair Partners was founded by three partners with combined recruitment experience of over 20 years. More

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      Mobile Application Developer | Green Gulf Careers

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      Employment:

      Full Time

      Looking for an enthusiastic and passionate Native Mobile Application Developer (iOS and Android) with at least 3 years of experience in the same field. An ideal candidate would be experienced in Objective-C, Java and also have some experience in Native Development Frameworks such as React Native, Flutter etc. You should be able to work with both UI/UX, Front-End, Back-End of the mobile applications. Some of your responsibilities would include working with a number of designers, software engineers and management team in order to execute assigned requirements.

      Salary:
      AED
      6,000 to 10,000
      per month inclusive of fixed allowances.

      Required Skills & Responsibilities:• Minimum 3 years experience in Full-Stack Native Mobile Application Development• Experience working with iOS / Xcode / Swift / Swift UI / Objective-C & Android / Java / Android SDK• Experience developing mobile applications using native JavaScript frameworks such as React Native, Flutter, Vue etc.• Expert in JavaScript, Node.js• Experience in deployment process of Mobile Application• Experience in Mobile UI / UX design including tools such as Photoshop, Figma or Adobe XD• Experience with Git / GitHub• Excellent communication, teamwork & time management skills• Quick debugging & problem solving skills• Ability to create an app from scratch or improve and maintain existing ones• Unit Testing / Test tables• Build high-quality, reusable and reliable code• Bring your expertise and technical knowledge to improve best practices• Experience in Fintech, Web3, Blockchain sector is a plusEducation: • BS degree in Computer Science, Mobile Application Development or equivalent

      With a genuine understanding of what our Clients and Candidates need to succeed, Green Gulf Careers believe that honest and open relationships at every level are paramount to both our success and yours. We have a hugely diverse talent pool and we take the utmost care in matching them to our equally diverse Client base in order to achieve success at every level.

      Whilst partnering with organisations across the Gulf, whether it be a SME or a leading Multinational, our team has extensive industry experience and a strong understanding of both the economic trends and cultural business diversities in this region.

      When engaging with us, you will deal with a dedicated Consultant who has a strong knowledge of your industry and sector and who will take time to get to know you and your Individual or Company needs. We pride ourselves on our discreet, transparent and service focused approach and to that end, we will form a relationship based on a mutual respect which really assists us understand your requirements. Our experience in industry adds particular value to the recruitment process and whilst we recruit at all levels and disciplines, we offer the same exceptional service levels should you be recruiting a junior member of staff or at Company Director level. More

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      Security & Loss Prevention Coordinator | Amazon.ae

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      Employment:

      Full Time

      DESCRIPTION We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can achieve amazing results and put smiles on people’s faces, this could be the role for you.As a Security & Loss Prevention Coordinator (SLP), your duties are to provide security services, investigation and asset protection in designated area of responsibility, assist in mitigating product loss, and maintain customer satisfaction in accordance with EMEA Security and Loss Prevention guidelines and policies. The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions. SLP coordinator’s day-to-day activities involve planning, organizing, coordinating, implementing and executing process and procedures laid down by the organization and the SLP function. Identify the shrink aspects at AMZL delivery network including delivery partners. Identify the potential pilferage opportunities and organized fraud and work closely with the concerned stakeholders to mitigate the causes of losses. Optimum utilization of the resources to ensure and maintain high quality and timely support to Business teams. Conduct risk assessment and process audit for the respective sites and work in accordance with the security policies and guidelines.This is a varied, complex role and every day is different!YOU WILL• Perform risk assessments of site & operation model and frame mitigation measures• Manage physical security of sites through guarding service & monitor optimum functioning of electronic surveillance devices• Conduct detailed investigations within the policy framework, identify root cause & write report, develop management action plan for process formulation/ compliance/ improvement.• Drive corrective and preventive process changes that could impact shrink reduction matrix positively.• Build effective working relationship within team & manage stakeholders to drive closure of optimization trackers/ management action plan.• Effectively manage security services vendor for SLA adherence and conduct training for guarding force on SLP processes.• Manage preventative maintenance of physical devices and train staff on emergency response• Coordinate with Government agencies at site level

      BASIC QUALIFICATIONS • Experience in investigative or loss prevention field, preferably in a retail, e-commerce, Warehouse and manufacturing industry.• Strong analytical and problem solving skills• Advanced level of computer literacy including proficiency in MS office package• Basic knowledge of verbal & written English/ vernacular language.• Demonstrated ability to deal with business tools & understand business metrics• Demonstrated ability to perform in pressured environment with adherence to timelinesPREFERRED QUALIFICATIONS • Experience in the military or law enforcement is preferred, as well as retail or logistics security management experience.• Strong communication skills & basic knowledge of verbal & written Urdu, Hindi, Malayalam, Tamil & Tagalog language. Industry licensed (e.g. SIRA, SIA etc.)• Strong business ethics, integrity and discretion• Strong interpersonal skills & proven experience in managing stakeholders and vendorsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.Amazon takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal data in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal data with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.

      Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae. More