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      Product Owner, PBG Channels | Commercial Bank of Dubai (CBD)

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      Employment:

      Full Time

      Design and deliver new digital products and services in line with the digital roadmap strategy of the PBG Retail Business. Enhance the customer journeys and functions for digital channels and manage the prioritization with focus on Mobile channels.Responsibilities will include but not be limited to• Gathers, manages, and prioritizes the product backlog in collaboration with the Business Product owner • Ensures user stories are “ready” for development to start work• Ensures user stories have defined and correct acceptance criteria• Defines customer needs and the associated features to meet those needs• Works on existing and new initiatives based on digital roadmap• Ensures close collaboration with the development team• Oversees the development and testing activities• Prioritizes defect or bug resolution• Tracks progress towards the release of a digital product• Ensured good agile/scrum governance and practices are followed • Works with a cross-functional team in planning the digital product release• Coordinates between other project stakeholders which are mainly products, operations , 3rd parties, IT, controls groups, (IT risk, Operational risk, Fraud and Risk, Shared service department, Compliance, Audit, Quality control)• Works with User experience teams for UI and UX design creation• Works closely with business, adoption and marketing teams for go to market strategy• Contributes to the work of the Business Owner as they define a product differentiation strategy• Creates the product vision and roadmap which accomplishes the goal of the vision• Identifies opportunities (internal and external) to support the Bank innovation roadmap• Identifies process and service improvement areas (e.g. streamlining existing user journeys, introduction of new user journeys)

      Requirements• University BA or post graduate degree in Information Systems, Computer Science, Business or Management or UX, UI design schools• Certified agile product owner• Minimum 5 years’ experience of working in a Product owner role • Proven experience of digital channels and ecosystem• Banking background and specifically Digital Channel experience mandatory • Business oriented person with a deep technical background.• Good judgmental skills to identify customer needs and solutions• Minimum 2 years work experience in an agile environment • Outstanding written and verbal presentation skills• Good business analysis skills• Strong Analytical and creative thinking• Excellent team player• Tech savvy and always up to date about latest market and global trends and technologies

      In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

      By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

      Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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      ETIC, SAP Solution Architect – Senior Manager | PricewaterhouseCoopers

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      Employment:

      Full Time

      Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory – OtherManagement LevelSenior ManagerJob Description & SummaryAbout the rolePwC is opening a new Technology & Innovation Center in Cairo that will deliver high quality technology solutions to consulting Clients across the globe. The Centre will provide a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP & Oracle, to Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities.  The center is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.  We are seeking to recruit a SAP Solution Architect to join our team in Cairo.  The successful candidate will have a minimum of 8 years experience in scoping, designing and overseeing the delivery of complex SAP (ECC and S/4HANA) centred, high value solutions. They will be a recognised expert in their field within the local SAP market; providing valued thought leadership and opinion.  They will carry a well established professional network, and have strong alliances into the SAP ecosystem.   You will report to the SAP Service Delivery Director and will be an integral part of the team based in Cairo, as well as those delivering client transformation programmes across the PwC Global Network, including the UK, Germany and Middle East As an SAP Solution Architect, you will play a key role in the following areas:- Support the leadership and management of the new SAP Practice by taking an active role in the SAP Senior Leadership Team  – Responsibility for coaching and developing more junior team members  – Delivering exceptional client service and solutions  – Work with a global mindset with teams based in the UK, Germany and other Middle Eastern Countries – Leading delivery teams to deliver solutions that are on scope, time, quality and budget

      Role Requirements:- Min 8-10 years experience in architecting complex E2E SAP transformative solutions – Demonstrable experience in overseeing the alignment to the solution design throughout the delivery cycle  – Experienced and comfortable in working as part of a global team; co creating solutions with architects located outside of Egypt – Strong working knowledge of the SAP Activate delivery methodology – Knowledge of external architecture frameworks / principles eg TOGAF, SAF)  – Leading expertise in a functional domain e.g. finance / logistics / supply chain / integration – Define end state solution and design end to end processes – Provide GAP resolutions – Counterpart to senior functional leaders at onsite and ability to participate in design discussions with client and PwC functional team lead – Support the functional stream lead with technical evaluation of the solution scenarios (e.g. cost-based vs. account based CO-PA)  – Overseeing solutioning and respective functional specification in the overall transformation context – Identification of dependencies across solutions going down to RICEFW objects  – Managing the overall solution deliverables – Accountable / responsible for overall data migration and cutover topics for the stream – Accountable / responsible for overall issue resolution post go-live and transition to support

      At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

      We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

      PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

      We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

      If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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      Executive – Strategy & Transactions – VME (Saudi National) | Ernst & Young

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      Employment:

      Full Time

      Executive – Strategy & Transactions – VME – KSA (Saudi Nationals Only)Strategy & Transactions (SaT) Valuation, Modeling and Economics (VME) Are you building your tomorrow, today? If that sounds like you, we invite you to pursue a career with our industry leading Valuation and Modeling and Economics practice ( Learn more about our VME Services ). As a Saudi National at EY, you’ll have the chance to build a career as unique as you are, with the global scale, you’ll have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. We’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity Competitive business today is all about making intelligent, informed decisions. As a VME Executive at EY, you’ll help make that happen. You’ll help clients address their strategic planning, transaction and non-transaction related decision-making process including strategic planning, identification and assessment of value creation financial reporting, market valuation for transactional purposes. EY has dedicated teams providing full suite of Valuation, Modeling and Economic Advisory solutions across a range of industries and clients, including: – Real Estate, Hospitality and Construction (RHC) – Corporate Business Modeling & Valuations – Government Public Sector (GPS) – Economic Advisory (EA) – Decision Analytics (DA) – Capital Equipment Your key responsibilities As an Executive within our VME team, part of your role will involve developing experience across a range of different type of engagements understanding the key business drivers, co-developing our approach with the client, agreeing value measurements, and providing value to the client through insights, factual conclusions, and advice. You will make technical contributions to valuation client engagements and internal projects by gaining a thorough understanding of the target business and its market, and of clients’ issues, performing research and analysis of the target’s industry and of quoted companies operating in that sector. Skills and attributes for success – Strategic mindset – you will help clients identifying source of value creation and quantifying it. You will need to have a solution-oriented mind-set to act as a truly Corporate Finance advisor to leverage on EY capabilities and assist clients in solving their issues and unlocking potential for value growth – Commercial Acumen – as part of the team you will regularly advise businesses on valuations issues with regards to acquisition, divestitures or restructuring and provide fairness opinions on transactions and restructurings – Regulatory and Accounting knowledge -you will work with management as part of an acquisition process to understand how the value of acquired intangible and financial assets will impact accounting requirements, provide fair value opinion for financial reporting purpose

      To qualify for the role, you must have – Saudi Arabian Citizenship – As a minimum, a bachelor’s degree in finance, economics, accounting, or business and at least 3-5 years of related business valuation work experience business valuation work experience – Solution driven individual and “out-of-comfort” zone thinker with demonstrated record of solving complex problems and completing challenging projects – Previous business valuation, capital allocation, portfolio optimization, corporate finance or strategy background experience – Financial modeling skills including experience building models from scratch. – Broad understanding of IFRS standards related to fair value measurements, business combination, impairment testing etc. Ideally, you’ll also have – Regional experience is beneficial (preferred although not mandatory) – Previous valuation experience in consulting firm or Big 4 Firm – Previous experience in coaching teams of junior and senior staff – High business acumen and strategic mind set What we look for Solution driven individual and “out-of-comfort” zone thinker with demonstrated record of solving complex problems and completing challenging projects. We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for valuations and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients, goals. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      Tech Majlis Associate | PricewaterhouseCoopers

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      Employment:

      Full Time

      Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Information Technology (IT)Management LevelAssociateJob Description & SummaryA career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.Our Operations Support team monitors the overall quality of our service. As a part of the team, you’ll be the primary contact for ensuring the quality of our services is maintained while also considering better ways to provide the same service in a more cost efficient manner and keeping customer satisfaction with our services high.Tech Majlis – KSA Grade Associate Our Firm Established in the region for 40 years, PwC has more than 6,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. We have an unparalleled range of expert capabilities from Strategy, through Advisory and Consulting to Legal, Tax and Assurance Services, underpinned by the standout digital platform in the region. Our Mission One Firm : Transforming our region. Our purpose is to build trust in society and solve important problems. In an increasingly complex world, we help intricate systems function, adapt and evolve so they can benefit communities and society – whether they are capital markets, tax systems or the economic systems within which business and society exist. We help our clients to make informed decisions and operate effectively within them Our Values Creating value through diversity. Be yourself. Be different. At PwC, we respect and value differences. We know that when people from different backgrounds and with different points of view work together, we create the most value – for our clients, our people and society. As part of our commitment to individuality we are pleased to hear from candidates from diverse backgrounds, with a mixture of skills, capabilities and experience from the below Job Description. Job title Associate Tech Majlis Level Associate Reports to End User Experience Lead Location KSA Position summary. Responsibilities In this role, the successful candidate will: • Champion a team of TechLounge Customer Experts providing a customer centric service to all PwC employees. • Create an innovative Technology focussed environment where customer satisfaction is primary. • Deliver a daily service providing a focal point for customer interaction and support for all hardware and software issues including [but not limited to] client, mobility, wireless, printing, connectivity, applications. • Maintain/resolve all open incidents/tasks within ticket queue in a timely manner. • Partner with other IT teams on new technology introduction projects to ensure the site is prepared to deploy, educate and support the new solutions. • Ensure all business policies and standards around security and compliance are being met by the Tech Lounge service. • Analyse Tech Lounge performance data and adapt service to better meet business requirements. • Be a resource and guidance for customers with regard to technology use, PwC working policies and procedures. • Establish strong, open working relationships with customers at all levels. • Proactively anticipate, identify and resolve problems, applying knowledge in complex, difficult or stressful situations. • Effectively communicate and share technical information to audiences at all levels of the organization. • Drive a culture of change and innovation.

      Requirements • Experience leading a team within a working retail/service environment. • Excellent customer service skills. • High levels of energy and self-motivation. • Enthusiastic around technology and innovation. • Effective problem identification and solutions skills. • Ability to lead from the front and drive a culture of change. • Strong team player and collaborator. • Fluent in written and spoken English Desired Characteristics. • Experience in delivering a technical support service. • Technical expertise [Windows, Apple Mac, Mobile]. • Experience working in a global organisation. • Proven analytical skills.

      At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

      We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

      PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

      We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

      If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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      Strategy & Analysis Expert – Business Ecosystem Enhancement | Michael Page

      by

      Employment:

      Full Time

      As an Expert within the department, you will use your analysis, strategic advisory and project management skills to identify, plan and execute new initiatives to support the vision of the organisation.Client DetailsAn organisation with the mandate of creating, assessing and driving forward new initiatives in Abu Dhabi to enhance the landscape for business and investors.Description* Analyse and benchmark international destinations for ease of starting and building businesses to identify areas of improvement for Abu Dhabi.* Provide professional and advisory expertise, then support in facilitating business and simplifying procedures for organisations in the public and private sector.* Prepare recommendations on proposed changes and new initiatives and present to stakeholders and ensure alignment with local and federal compliance and regulations.* Develop competitiveness initiatives, deep dive research in specific competitiveness topics and provide solutions, sometimes with rapid response.* Manage new project deliverables as per PMO standards of the organisation. * Support structuring and running of project teams by defining deliverables and frameworks, including creation of analysis tools and dashboards etc.Job Offer* Competitive salary* Unique opportunity to play a key role in improving the Emirate of Abu Dhabi for businesses to start up and thrive* Diverse environment with highly intelligent and driven colleagues

      * University degree in business administration, economics or related field* 8-12 years work experience with at least 2 years (preferably 4+) within an international consulting firm and experience in a Research, Strategy, Analysis or Project Management role within a complex organisation* You’ll be analytical with strong communication/interpersonal skills and possess a proven ability to communicate technical ideas and solutions in a user-friendly manner.* Advanced Excel and PowerPoint skills

      Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

      The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

      Finance & Accounting
      Banking & Financial Services
      Procurement
      Property & Construction
      Engineering & Supply Chain
      Oil & Gas Technical and Engineering
      Human Resources
      Sales
      Marketing
      Technology
      Secretarial
      Executive Search
      Legal

      The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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      Senior System Specialist | RTC-1 Employment Services

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      Employment:

      Full Time

      Position Title: Senior Systems SpecialistEmployment Type: Full Time Salary: up to 23K SAR, all-inclusive depending on experience and qualifications plus family benefits Job Location: Jeddah, KSAAbout the Client: A highly recognized international group handling Information Technology & Services located in KSA.Job Description:- Deliver and manage the complex hybrid cloud computing environments, which integrate public clouds with a variety of on-premises virtualization platforms- Manage the scientific application stack comprising many open-source scientific applications and support researchers during their execution- Support the operations of advanced Linux-based solutions running on virtual servers and containers and hosting critical business and research applications

      Qualifications: – 45 years old and below- Bachelor’s or Higher Degree in Business, Information Technology, Computer Science, or related field required- Expert-level knowledge of Linux OS administration- Expert-level knowledge of Docker containers and Kubernetes orchestration- Readily able to author DockerFiles, Kubernetes manifests and CI/CD pipelines- Expert-level knowledge of open-source applications, ability to manage build & compilation process and optimization, strong troubleshooting capability- Expert-level of open-source build tools such as cmake, make, gcc, SCons, Spack, Linuxbrew- Strong knowledge of Git and GitLab and good familiarity with GitOps principles- A strong advocate of Infrastructure As a Code (“IaC”) infrastructure management approach- Familiar with virtualization platforms such as VMware/vSphere and OpenStack- Familiar with public IaaS clouds such as Microsoft Azure and AWS- Good knowledge of programming and scripting languages (Python, JavaScript, bash, and similar)- Familiar with ElasticSearch, Nagios, Prometheus, Ansible, and Terraform

      RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

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      CRM Consultant – Management Consultancy | Michael Page

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      Employment:

      Full Time

      Provide advisory on CRM initiatives and run CRM projects; from roadmap creation, to target operating model definition, to software selection process, to software implementation.Client DetailsManagement Consultancy.Description* 3-7 years of consulting experience, involved in advisory on CRM. * Scoping, analysis, design, development, and delivery of CRM and CX solutions (Salesforce, SAP CX, Microsoft Dynamics or others)* Previous proven experience in setting the CRM roadmap, strategy and operating model* Previous experience in the following industries: banking, retail, energy or government* CRM functional and technical experience including extensive business process knowledge in areas such as sales and service management, contact centers, CPQ, with various technologies including integration areas* Strong communication skills, ability to lead workshops and drive functional and technical discussions* Studies in computer science, engineering, or business administration or comparable training, career changers are also welcome* Pronounced affinity for new technologies and modern/agile methods of project management* Passion for consulting work and the associated willingness to travelJob OfferCRM Consultant for Sales and Service Transformation practice.

      * You will strengthen the team in the Customer and Marketing consulting portfolio and live your passion for CRM with a holistic approach to process advisory and optimization, as well as implementation and operational management of sales and service solutions.

      Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

      The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

      Finance & Accounting
      Banking & Financial Services
      Procurement
      Property & Construction
      Engineering & Supply Chain
      Oil & Gas Technical and Engineering
      Human Resources
      Sales
      Marketing
      Technology
      Secretarial
      Executive Search
      Legal

      The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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      Customer Solution Architect | Chalhoub Group

      by

      Employment:

      Full Time

      Who we are We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere. To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together. This is a fantastic opportunity for a Customer Solutions Architect to join a leading retail group in the middle east, working as part of the IT Services team. The candidate will work with our solution architects in the team to support the ongoing transformation of the enterprise architecture, including key high-profile projects focused on achieving the Chalhoub Group business priorities.What you’ll be doing The Customer Solution Architect is responsible for the solution design and architecture of project streams. This will include product evaluation(RFP), technology impact assessment, Outline Solution and High-Level Designs, governance of the low-level design and adherence to principles, policies and standards on projects and within product teams. The ideal candidate will work independently with minimal supervision, closely collaborating with other architects, business analysts and project managers in the IT team.This role will interact with delivery teams to validate and construct solutions designs across the enterprise systems and will also participate in delivery projects to perform compliance checks and ensure product quality and alignment with IT processes. The Solution Architect will also proactively incorporate the Peer Review and Enterprise Design Authority boards to ensure solution proposals are compliant with the Group’s overall Enterprise Architecture principles.The candidate must have strong communication skills and be organized in their approach to daily tasks. They should have previous experience in software and hardware implementation projects and a proven track record in documenting architectural designs following industry best practices and tools.What you’ll need to succeed • To undertake high level technical architecture & design activities on projects of work, working alongside our development partners.• Ensure appropriate and timely escalation and resolution of key architecture & design decision conflicts.• Evaluate 3rd party solutions, performing detailed technical assessments (RFP) and advising business on integration and technical fit into existing architecture landscape.• Collaborate with and, where required, instruct 3rd party development partners and resource on low level technical design and delivery of an IT solution.• Partners with business and technology subject-matter experts to elicit and translate business requirements into technology solutions & strategic direction.• Ensure solution design complies with the long-term strategic roadmap for all IT systems architecture.• Partners with other solution architects to provide a consensus based scalable and adaptable architectural solution including peer review of solution architecture deliverables.• Presents and evaluates high level project architecture & artefacts at a technology governance forum to ensure architectural and strategic fit.• Run design authority sessions, in collaboration with other solution architects, evaluating proposed designs against established standards and architecture framework.• Identifies opportunities for innovation & supports the development of the Business Technology Strategy.• Provides input in the development of policies, standards and guidelines that direct the selection, development, implementation and use of Information Technology as related to Customer domain technologies.• Responsible for Customer domain technology subject matter leadership, providing guidance to implementing technology projects and technical teams on standards-based best practice• Provides enterprise-wide assurance over the integrity and appropriateness of Customer solution designs, using Chalhoub enterprise architecture principles, policies and standards.• Represents the Customer domain in architecture and design forum(s) as a key decision-making stakeholder.• Work with the Project Managers and Business Analysts to develop a high-level project schedule, business requirements and set of architectural artefacts.• Governs and manages changes to the Customer domain architecture landscape, for both existing systems and new initiatives that impact Customer-related business capabilities, including transition and target architecture changes and management of related architectural artefacts (i.e. knowledge management and appropriate application of tooling standards)• Provides assurance and governance over Customer domain implementations at key time-based milestones, ensuring appropriate application of Chalhoub architecture principles, policies, and standards.• Research new Customer technologies to improve and evolve the existing technology stack, providing recommendations to the business and technology teams as appropriate

      What skills and competencies you’ll need to succeed• A minimum of 6 years’ experience is required working in technology related environments as a Technical Architect, Solution Architect, Consultant, Developer or equivalent role.• 6+ years’ experience in Customer-specific architecture and solution design• Experience designing, integrating, and managing complex solutions (multi-platform, multi-technology, 3rd parties).• The candidate should possess a strong background in different technologies focusing on consumer and business applications and should know and understand a variety of different technologies, frameworks and coding languages. Ideally the candidate should have a technology related academic background.• It is also crucial to have experience in the application of technology to business processes and to have a good understanding of Retail as an industry.• Experience of Agile and Waterfall software development lifecycles.• Previous experience in software development/coding during their career.• Demonstrated ability to build consensus among diverse stakeholders.• Demonstrated experience in at least one area of digital technology, such as digital content management, digital marketing, digital commerce or mobile applications.• Has experience implementing cloud solutions – IaaS, PaaS and SaaS.• Experience working on integration technologies and a good understanding of API design patterns and frameworks, micro services, API gateways, API security etc.• Detailed experience and successful track record in establishing CRM capabilities, defining and driving the adoption of CRM architectures e.g. Salesforce Service, Marketing, Campaign Management, Service Management, Commerce.• Deep domain knowledge of CRM and cloud systems/platforms & implementations, and hands-on experience working on related technologies.• Possess an exceptionally strong technical and functional experience in CRM, Marketing, Voice of Customer, Contact Centre, Loyalty, Self-Service and Omnichannel solutions.• Knowledge and technical experience in AWS or a related cloud-based development platform.• Knowledge in Modern Application development and containerization/CI-CD.• Experience in Salesforce Service and Marketing Cloud or equivalent is essential.• Working knowledge of at least one of the following database technologies: Oracle, MYSQL, SQL Server, RDS, NoSQL.• Knows at least one of the following programming/scripting languages and technologies: C, C#, Java, PLSQL, Perl, Python, PHP, HTML, React Java Script, Node.Js etc.• Relevant Customer technology software certifications, preferably in the Salesforce domain (SFSC, SFMC)• Architecture practice and modelling-related certifications e.g. TOGAF, BCS, Zachmann, UML.• Architecture tooling experience e.g. Orbus, Archimate, Sparx, Mega Hopex, Casewise, ARIS…What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

      The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

      By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

      With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

      By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More