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      ETIC, SAP Infrastructure / Basis / Security – Associate | PricewaterhouseCoopers

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      Employment:

      Full Time

      ETIC, SAP Infrastructure / Basis / Security – Associate (Egypt)Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory – OtherManagement LevelAssociateJob Description & SummaryAbout the rolePwC is opening a new Technology & Innovation Center in Cairo that will deliver high quality technology solutions to consulting Clients across the globe. The Centre will provide a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP & Oracle, to Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities. The center is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture. We are seeking to recruit a SAP Infrastructure / Basis / Security specialist to join our team in Cairo. The successful candidate will have a minimum of 2 years experience in delivering SAP (ECC and S/4HANA) integrated solutions You will report to the SAP Leader and work alongside PwC Team Members in Cairo as well as those working on client projects across the PwC Global Network, including the UK, Germany and Middle East. As an SAP Infrastructure / Basis / Security Specialist, you will play a key role in the following areas:- Support the leadership and management of the new SAP Practice by taking an active role in the SAP Team – Delivering exceptional client service and solutions across a number of SAP technical areas – Work with a global mindset with teams based in the UK, Germany and other Middle Eastern Countries – Supporting delivery teams to deliver solutions that are on scope, time, quality and budget Role Requirements:- Ability to participate in SAP Infrastructure discussions – Supporting HANA database sizing and performance metrics (On Premise and Cloud) – Experience of design, configuring, monitoring, tuning, and troubleshooting the SAP technical environment on an ongoing basis as well as scheduling and executing the SAP transport system – Experienced with troubleshooting issues with S/4HANA and other SAP product set up – Able to act as an interface to SAP Technical team for issues and hot fixes – Ability to participate in role design discussions, designs technical roles, build and tests roles

      Essential skills & attributes:- SAP S/4HANA Certified Associate – Solution Manager 7.2 awareness – Has the competence to perform the role effectively – Excellent oral and written communication skills as well as basic presentation skills – Ability to work within a fast-paced & unstructured environment. Must be able to multi-task and effectively and continually prioritise – Excellent time management, communication and organizational skills – Ability to interact efficiently with senior members of the firm across multiple time zones – Candidates may also be recent University Graduates in a relevant discipline such as Computer Science or Cloud technologies, with an interest and aptitude for architecture and understanding detailed technical / functional concepts Education- University Degree Travel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?YesGovernment Clearance Required?No

      At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

      We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

      PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

      We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

      If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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      ETIC, Oracle Technical Consultant – Associate | PricewaterhouseCoopers

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      Employment:

      Full Time

      Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory – OtherManagement LevelAssociateJob Description & SummaryAbout the rolePwC is opening a new Technology & Innovation Center in Cairo that will deliver high quality technology solutions to consulting Clients across the globe. The Centre will provide a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP & Oracle, to Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities.  The center is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.  We are seeking to recruit Oracle Technical Consultants to join our team in Cairo.  The successful candidate will have a minimum of 1 full lifecycle implementation projects working in a technical/architecture capacity. They will have implementation experience in at least 1 Oracle ERP and Cloud SaaS based Oracle applications. Candidates may also be recent University Graduates in a relevant discipline such as Computer Science or Cloud technologies, with an interest and aptitude for Architecture and understanding detailed technical concepts such as Integration and Data Migration.   You will be part of a team that reports to the Service Delivery Director and will be an integral part of the team based in Cairo, as well as those delivering client transformation programmes across the PwC Global Network, including the UK, Germany and Middle East.   As an Oracle Technical  Consultant, you will play a key role in the following areas:- Supporting the developing the Technical Solution Design for the technical solution underpinning the functional configuration, including integration and data migration – Supporting the development of the Technical Integration Strategy for the products being deployed and any upstream or downstream systems – Supporting the development of the Data Migration strategy for all data being loaded into or provisioned from the Oracle products – Supporting the development of the Detailed Technical design, including SaaS tenants, integration and data migration tools, connectivity, security and IDAM. Role Requirements:- Experience in working with enterprise/ERP class systems OR – University Graduate with relevant qualifications in related fields such as Computer Science or Cloud Computing – Open minded seeking for innovative solutions – Self-Starter Attitude

      Essential skills & attributes:- Understanding of Integration technologies such as Oracle Integration Cloud (OIC) – Experience of or understanding in using enterprise data migration and ETL tools such as Informatica and Mulesoft – Understanding of technical infrastructure concepts and technology such as networking, storage, data replication etc. – Ability to work independently, and as part of a team – Commitment to personal development in relevant skills – Strong troubleshooting and problem solving skills – Strong written, oral and presentation skills – Relationship building skills Education- University Degree

      At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

      We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

      PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

      We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

      If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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      Transaction Diligence Executive | Ernst & Young

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      Employment:

      Full Time

      Competitive business today is all about making intelligent, informed decisions. As a Transactions Diligence Executive, you’ll help make that happen. You will be an important part of our diversely talented, highly experienced team and work at the forefront of high-profile transactions. Our team of strategic advisors sits at the heart of a global Transaction Diligence network of specialists who deliver high quality advice through each phase of the transaction process. Our core work is due diligence, assessing a target company’s finances and business projections, identifying opportunities, risks, sensitivities and potential mitigations, and reporting on these to our clients, their banks, investors and other parties. The opportunity You will be working in teams with experienced due diligence professionals, where you will learn and develop the skills you need to perform due diligence in a range of situations and sectors. There is the opportunity for and likelihood of travel within MENA. When working on projects you will almost always be working as part of a wider cross service line team. As you progress your career with EY, you will have the opportunity to work on more complex transactions, increasingly lead teams, begin to build relationships with our clients and other members of the corporate finance community and take on broader roles within our business. Your key responsibilities – As an executive within the Transaction Diligence team, you’ll participate in due diligence engagements related to transactions involving private equity investor groups and strategic corporate buyers. – You’ll analyse the financial and operational results of companies targeted for sale by reviewing accounting records and participating in interviews with management. – You’ll work effectively as a team member by demonstrating your commitment to quality, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.

      Skills and attributes for success – Individuals with strong analytical skills will flourish in this environment as you will regularly assist in researching technical accounting issues to evaluate implications on transaction valuation and structuring and prepare analyses of financial information to assess trends and fluctuations. – Good communication skills will also be a key attribute for success within this role as you will be required to assist in preparing reports and schedules that will be delivered to clients and develop and maintain productive working relationships with clients. To qualify for the role you must have – Bachelor’s or Master’s degree in Accounting and/or related major. – Minimum of 3 years of accounting experience, preferably with previous due diligence exposure. – Knowledge of IFRS. – Able to analyse financial and non-financial information to formulate views and conclusions. – Strong analytical, presentation and report writing skills – Excellent command of spoken and written English Ideally, you’ll also have – Transactions/auditing experience – Client facing experience from a professional services background – Proficiency in Arabic What we look for Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

      EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

      The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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      Help Desk Specialist | Ooredoo Group

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      Employment:

      Full Time

      The Company: Fast Telco Subsidiary of Ooredoo The Role: Provide superior customer service by handling and resolving technical customer complaints / issues that have been escalated to them by the Customer Care Inbound team, FT Hotline, by management, by Retail Store staff, by Sales and dealers, Provide 1st level support and technical assistance for incoming queries and issues related to B2C FT customers. Key Accountabilities & Activities: – Handle and resolve customer complaints and technical problems experienced by customers across the range of Company products and services, by efficiently following set procedures and maintaining a high level of excellent customer service. – Receive calls from the 121 Hotline from Retail Stores and dealers. – Handle and resolve customer complaints and technical problems across the range of Company products and services, experienced by customers who have been directed to the F2F Help Desk from Retail Store staff. – Handle and resolve complaints by visiting customer premises and performing trouble shooting activities and collect payments where applicable. – Respond to email complaints, information for promotions, invitations and other key events from Retail Stores, dealers, other departments within Ooredoo and direct from customers. – Receive Trouble Ticket requests through the Call Centre, through the F2F Help Desk, and from the Sales Support team. Handle payment transactions from customers who wish to pay their bills and top up credit on mobile phone. – Describe and escalate problems through the Customer Care systems. – Investigate complaints through the various relevant internal systems and applications (BSCS/CRM/ Funtech service, MPOS, VAD and others) – Liaise between Technology and the customer when an issue needs to be escalated for investigation and resolution. – Providing training for BSCS, CRM, WMNET provision for new and existing Retail Store, Customer Care and Sales staff. – Gather customer information from various areas within the Company, such as Technology, Call Monitoring, and Finance etc.) as required and investigate the facts, under supervision from the Team Leader, when there is a customer complaint and/or a legal issue concerning customers and the Customer’s Call Centre services and liaise with the Legal Department accordingly. – Follow up on escalated TT’s with other departments like tech, finance, marketing, sales, CC. – Provide efficient support for B2C customers over the phone with to first call resolution KPI. – Escalate non-resolved cases to concerned departments as per Interaction Center procedures. – Follow-up on progress of complaints settlement with departments involved, and ensure regular information is shared with customers. – Identify and escalate situations requiring urgent attention to shift leader or supervisor. – Get the customer confirmation before closing any trouble ticket and provide proper conclusion on remedy system. – Adhere to Interaction Center KPIs and defined service levels sat on employee yearly objectives. – Respond to email messages for customers seeking help and contact them if required. – Step-by-Step configuration for customer devices. – Troubleshooting customer last mile and access equipment related to DSL and GPON subscriptions. – Troubleshooting Wi-Fi issues of customers CPEs. – Ensure customers subscribed speeds are matching service subscription defined in Company CRM. – Execute additional configuration as per customer request within customer subscription bundle and eligibility. – Detect and report issues that appear to impact large numbers of customers in early stages. – Complete daily reports, that reflects the number and type of received complains. – Act as a source for technical assistant and as a reference for other team members when needed. – Prepare various reports daily and as required including the Reconciliation Report (Daily income payment report), Agent Daily Activity Performance Report and Investigation Report and make recommendations as part of the CIP. – Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise. – Other duties as directed by supervisor or other superiors.

      Requirements: – Network Experience covering basic routing and switching knowledge. – Experience with Wi-Fi networks configuration and Troubleshooting. – Proficiency in both English and Arabic languages. – Knowledge and experience of customer service practices and call Center processes. – Experience with DSL media troubleshooting and configuration. – Experience with GPON media troubleshooting and configuration Qualification: – Diploma/Bachelor degree in computer science, engineering or a related field. – Fresh graduated or have relevant experience. – A+ , MCSE , CCNA certificate (Preferred) Note: you will be required to attach the following: – Resume / cv

      We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

      Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012. More

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      Receptionist (6 Month Contract) | Robert Half

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      Employment:

      Full Time

      The CompanyOur client, an established and well-respected business based in DIFC, are looking to hire a receptionist on a 6-month basis. You will be based front of house where you will act at the first point of contact for any visitors into the office. This role would suit someone coming from a customer service role. You must be able to start within 1 week.The RoleResponsibilities:* Meeting and greeting clients* Fielding all call and enquiries coming in to the business* Maintaining reception area and ensuring security* Supporting the EA with general admin tasks

      The CandidateRequirements:* Must be able to start immediately* Experience in Customer Service – Cabin Crew would be ideal* A positive can-do attitude* Ability to work well under pressure and juggle heavy workload* Excellent written and spoken EnglishRobert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Pay and salary ranges are dependent upon experience, qualifications and training.

      Founded in 1948, Robert Half International Inc. (NYSE symbol: RHI) is the world’s first and largest specialized staffing firm and a member of the S&P 500 index. We are a global leader in professional staffing and consulting services and the parent company of Protiviti, a leading independent internal audit and business and technology risk consulting firm. For 2006, Robert Half International reported revenues of $4 billion and now has staffing and consulting operations in more than 400 locations worldwide. More

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      Senior Java Developer | Adecco

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      Employment:

      Contract

      5+ years of experience of full-stack development of enterprise desktop, Web applications with backend and frontend responsibilities using Java J2EE technologies.3+ years of experience in application design using design principles, patterns and best practices3+ years of Experience in Unit Testing Framework (UI and server side) using technologies like Jasmine, Jest, Karma, Junit, mockito, Jmock.3+ years of experience with ReactJS, Redux5+ years of experience with frontend technologies object-oriented HTML 5, CSS, JavaScript and TypeScript2+ years of experience with AngularJS5+ years of experience with frameworks like Spring, Spring Boot5+ years of experience in developing APIs (REST & SOAP protocols).3+ years of experience with relational databases like Oracle, SQL Server etc..Added advantage non-relational databases like Couchbase, Elastic Search, Cassandra etc..Added advantage Application Performance monitoring using AppDynamics or any monitoring tool

      4+ years of experience in developing applications using cloud platforms (either AWS or Azure)2+ years of experience in creating configuration build and test scripts for Continuous Integration environmentsAdded advantage Integration tools like Informatica, Snaplogic and Solace2+ years of experience with Lean / Agile development methodologies2+ years of experience with Kubernetes, Docker Containers

      The Adecco Group is the world’s leading talent advisory and solutions company. We proudly make a difference in the working lives of 3.5 million people every year. Our culture is entrepreneurial and inclusive, and we are united by our passion for making a difference in the world of work. We work with over 100,000 organizations in 60 countries, enabling their success. We have 35,000 people working with us across more than 60 countries and territories.

      Adecco has been rapidly growing in the Middle East since 2008, developing a substantial footprint throughout the region. We work across 250 different clients, Adecco has more than 62 full time employees, working in 4 offices, servicing all countries across the GCC region. We offer Temporary Staffing, Permanent Placement, Executive Search, Assessments, Visa And Payroll, Outsourcing, PRO Solutions customised as per client requirements. Adecco Middle East Head Office is based in Dubai with a branch at Abu Dhabi. More

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      Assistant Vice President, Tax | Charterhouse

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      Employment:

      Full Time

      Charterhouse are currently managing a search for one of our leading financial services client’s whom are in the process of looking to recruit an Assistant Vice President (AVP) of Tax for their MENA business units.At a regional level, this AVP shall take ownership for the compilation and preparation of all Value Added Tax (VAT) accounts whilst managing the submittal and filing processes with the required regulator. In conjunction, this role shall also focus towards any Corporate Income Tax (CIT) that may apply across the jurisdictions, managed-out of the Dubai hub. Away from the monthly reporting aspects of the role, the AVP shall also be required to manage an advisory undertaking; that in turn manages any internal support, documentation and administrative aspects of the tax returns and payments. Finally and as part of an ongoing project, this role will also be involved in the upgrade and development of both tax reporting procedures, policies and the systems-based filing.

      The client will look recruit a professionally trained candidate; which in this case will be a Chartered Accountant (ACA, ACCA or CPA) and/or a qualified Association of Tax Technicians (ATT). In conjunction, the applicants shall be required to demonstrate 3 to 4 years of experience within an in-house or consultancy-based tax position, with a strong and tailored focus toward primarily VAT accounting and reporting. Furthermore, the successful candidate shall be required to manage any audit and regulatory aspects, whilst also presenting a capability to communicate at all level across the regional operation, to ensure strong controls, compliance and tax efficiencies. As a final criterion, the client will also look towards applicants whom have exposure to the banking and/or financial services sector. This is a critical aspect to ensure that the successful candidate can bring a baseline knowledge of financial products & services and any aligned taxation nuances and intricacies.

      The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

      Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More

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      Senior Software Development Engineer | Amazon.ae

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      Employment:

      Full Time

      DESCRIPTION Job summary• The Amazon Middle East and North Africa team is looking for a Software Development Engineer who is passionate about building great products for our customers. The SDE-II will be based in Egypt and must have Software engineering experience involving solving complex problems. They SDE-II will:• Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.• Use software engineering best practices to ensure a high standard of quality for all of the team deliverables• Write high quality distributed system software• Work in an agile, startup-like development environment, where you are always working on the most important stuff.• Experience with multiple programming languages such as Java, J2EE, Python , TS, JS, and .NE

      BASIC QUALIFICATIONS • 5+ years industry experience in designing software architecture and operating scalable software systems• Oral and written communication skills (ability to produce runbooks, technical, and non-technical documentation)• Experience coaching junior software development engineers including code review and design review• Bachelor’s degree in computer science, computer engineering or related technical discipline• Experience with AWS and/or cloud computing• Experience with web services and micro service architecturePREFERRED QUALIFICATIONS • Ability to effectively articulate and drive solutions to technical and business challenges• Deal well with ambiguous/undefined problems; ability to think abstractly• Experience working with driving product vision to deliver long term customer and advertiser value• Willingness to own all stages of development process: requirements, design, implementation, testing, and operational support• Excellent interpersonal communication with strong verbal / written English skills

      Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae. More