Aurelia Butler

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    in Employer

    Veho’s Multi-Faceted and Candidate-Centric Interview Process for Better Alignment

    Third in the Tech Employers Leading the Way Series

    Editor’s Note: Tech Employers Leading the Way recognizes companies that innovate and work to improve the hiring experience for both their hiring managers and the tech candidates they seek. In this series, we’ll dive into what works for them and what they’ve learned. Sharing these stories and learnings supports our company vision to make hiring more equitable, efficient, and transparent.

    Hired’s List of 2023 Top Employers Winning Tech Talent highlighted companies across a variety of segments and industries creating tech hiring processes and experiences embracing principles such as equity, efficiency, and transparency. 

    Among those leading the way is Veho, an organization revolutionizing package delivery and returns. Patrick Vitulli, Tech Recruiting Manager, shares how Veho created its candidate-centric interview process and uses Hired to reach top candidates. 

    Our mission is to reinvent the world of delivery and returns in the e-commerce era by combining technology and logistics into a customer-centric organization. We build from the ground up to create new products and we compete against some top global companies daily.

    Describe a process you’ve implemented to improve candidate experience and the hiring process

    When I joined Veho, we were creating the interview process. Especially for engineers, we wanted to emulate what it would be like daily for an engineer working here. We created a three-part interview, which is back to back to back interviewing. 

    First: Evaluate alignment

    We dive into company culture, make sure you’re a team fit, and see how you align with the values of the organization. 

    Second: Architecture interview for thought process (for engineers) 

    The second part of this is an architecture interview for engineers specifically to design a system and walk us through the thought process. 

    Third: Case study for practical application

    The last portion is a case study, which is a realistic example of what it’s like working at Veho. Candidates get a set of broken code and have the opportunity to fix it and get it working again.

    What are some of Veho’s strategies for maintaining a strong employer brand?

    Two of the biggest metrics we discuss is our on-time delivery rate, which is 99.9%. To quantify that for you, it means one in every 1000 packages is delivered late. The second part of this is our customer satisfaction score which is regularly 4.9 out of 5. Both metrics are excellent and very efficient for this industry. 

    As an employer brand, when we deliver on behalf of organizations such as Lululemon, Kroger, Saks Fifth Avenue, and Nordstrom, we are an extension of these brands in the delivery process. This is how we’ve built our brand throughout the years.

    How has collaboration between hiring managers and TA teams improved efficiency?

    At Veho, our recruiters collaborate with hiring managers regularly. We do all intake calls before we post any role. We make sure candidates meet certain competencies. Every candidate goes through the same process to avoid any bias. 

    We meet with our hiring managers multiple times during the week to ensure the process is going well, the candidates are a good fit, and we’re hiring the best person for each role.

    Using a tool such as Hired at Veho allows us to reach out to highly qualified candidates quickly. It also helps reach out to more folks than we typically would be able to, especially those who are underrepresented. 

    Veho sees a 60% interview acceptance rate and an 80% offer close rate with Hired

    Our response rate [using Hired] is far higher than you would see on a typical seat for LinkedIn recruiter, which is typically 13% to 14%. We track throughout the whole process and work with our Hired account and customer success managers to make sure we’re on board with these candidates. 

    For example, they’ve shared that our average time to hire using the tech recruitment platform is 29 days. That’s 18 days faster than the average for companies our size. Feedback like that helps us know we’re running an efficient hiring process and helping our hiring managers reduce the cost of vacancy (CoV). 

    Check out all the featured tech employers in the series so far: 

    Firstup Puts People First to Help Companies Speed Up

    One Medical Focuses on Authenticity in the Candidate Experience More

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    in Employer

    Understanding “Quality of Hire” in Tech Recruitment

    Why is the recruiting metric known as “quality of hire” so important? In the fast-paced world of tech recruitment, finding the right candidates is like hunting for treasure. You receive countless job applications, but how do you separate the gems from the rubble? In this article, we’ll explore what quality of hire means, how to assess it, and why it’s crucial for your tech company’s success. 

    We’ll also share data from past Hired research to illustrate how tech employers define it and how to create recruitment and hiring strategies to make the most of your recruitment team’s capacity. 

    What is Quality of Hire or QoH?

    Quality of hire is a recruiting metric that evaluates how well a new employee performs and fits into your company culture after being hired. In simple terms, it gauges whether your hiring decisions result in successful, productive, and satisfied team members.

    As tech workers found themselves laid off during the “tech winter” of late 2022 – early 2023, inbound applicants flooded employers’ inbound channels. As a result, TA teams found themselves drowning in applicants, but not enough qualified ones. 

    Recruiting teams also began interviewing more applicants per role. According to Hired survey data in The Future of Tech Hiring: 8 Bold Predictions for 2024, 68% of employers said they were interviewing more candidates for each role than they were a year ago. 

    In fact, 54% of surveyed employers of all sizes agreed that Quality of Hire would be their top hiring KPI going into 2024. 

    What does Quality of Hire mean? In The Tech Hiring Tightrope, Hired’s annual research study of tech hiring and salaries, surveyed employers’ top three definitions of a “quality candidate” were: 

    1) Has 6+ years of experience in the industry 

    2) Is “in-demand,” i.e. involved in the hiring process with multiple companies 

    3) Fulfills a senior-level role

    How does your organization define Quality of Hire? It may be different from one employer to another. 

    How to assess Quality of Hire (QoH)

    Assessing Quality of Hire involves several steps:

    1. Define success criteria 

    Before you start evaluating Quality of Hire, establish clear criteria for success. What skills, experience, and qualities should your ideal candidate possess? Define these benchmarks to guide your assessment.

    2. Performance metrics 

    Track an employee’s performance over time. Metrics like productivity, meeting goals, and contributing to projects are useful indicators. Compare these metrics with your defined success criteria.

    3. Feedback and reviews 

    Regularly seek feedback from supervisors, peers, and the employee. Are they meeting expectations? Are they a positive influence on the team? Honest feedback can reveal a lot.

    Hired partner Textio contributed this blog, Want To Hire More Women? Focus On Performance Feedback, check it out!

    4. Retention rate

    Analyze how long employees stay with your company. A high turnover rate may indicate a problem with your hiring process. One of the best ways to retain an employee is to, of course, start with the right candidate. 

    Because Hired provides such transparency in the tech recruiting process, it’s easier for both employers and candidates to enjoy better matches. For employers, this also translates into higher acceptance rates averaging 60% or more. 

    Related: Difficulty Keeping Your Top Tech Talent? This Could Be Why (& What to Do About It)

    5. Cultural fit 

    Assess how well the employee aligns with your company’s culture. Do they embrace your values and work well with others? 

    Note the “fit” is based on values and working styles or team dynamics. At Hired, we caution against using “fit” as similar backgrounds, networks, education, or experiences. In these categories, we recommend a “culture add,” where a candidate helps diversify your team and its thinking.

    6. Self-assessment 

    Ask employees to evaluate their own job satisfaction and performance. Their self-perception can provide valuable insights.

    Separating high-quality candidates from the rest

    In a sea of applicants, it can be overwhelming to discern quality candidates. Here’s how to do it effectively:

    Prioritize skills 

    Focus on candidates with the essential technical skills and experience you need. Use resume screening and pre-employment assessments to filter out unqualified applicants.

    Behavioral interviews 

    Conduct behavioral interviews to assess a candidate’s problem-solving abilities, teamwork, and adaptability. Ask for specific examples of their past achievements.

    Reference checks 

    Contact references to learn about a candidate’s work ethic, attitude, and contributions in previous roles.

    Technical assessments 

    Administer technical tests or coding challenges to gauge a candidate’s proficiency in their field or assess specific tech skills.

    Want to run a coding challenge campaign to tap into a new market or surface candidates with hard to find skills or for hard to find roles? We’ve got you covered from start to finish. 

    Why is Quality of Hire an important recruiting metric?

    Quality of Hire is more than just a statistic; it’s a predictor of future success and retention. When you make quality hires, your company benefits in several ways:

    Better performance

    High-quality hires are more likely to excel in their roles, meet or exceed goals, and contribute positively to your company’s success.

    Team cohesion

    They integrate seamlessly into teams, enhancing collaboration and overall team performance.

    Retention

    Quality hires tend to stay longer with your company, reducing turnover and recruitment costs.

    Hired data shows candidates placed through our tech hiring platform have an 18% higher tenure with their employers.  

    Positive reputation

    Consistently making quality hires improves your company’s reputation in the job market, making it easier to attract top talent. This is one facet of employer branding, a long-term strategy for companies of all sizes.

    Conclusion

    In conclusion, “Quality of Hire” is a vital metric for tech hiring managers, engineering managers, and recruiters. It helps you identify candidates who not only have the right skills but also align with your company’s culture and values. By prioritizing Quality of Hire, you can ensure the success and longevity of your tech team and your company as a whole.

    See how Hired helps employers find the right candidates, right away, from around the world. Request a demo. More

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    in Career Hacks

    Learn How The Estée Lauder Companies Champions Diversity & Career Advancement in the Beauty Industry

    Like many industries, the beauty industry has grown to be one of the fastest evolving markets with consumers who demand authenticity, representation, and innovative products that fit their unique needs. At The Estée Lauder Companies’ (ELC), our collective vision is to be the most inclusive and diverse beauty company in the world as well as the employer of choice for diverse talent and the brand of choice for our global consumers. Because of this, we understand that talent today don’t just want to know what companies WILL do as it pertains to inclusion, diversity, and equity, but have a genuine track record and a commitment to current and future leader’s career advancement.

    Today over 80% of our work force is female, 50% of our U.S. Workforce is comprised of minorities and 59% of Global VP positions and above are held by women.

    We are consumer obsessed and because of this we focus our priorities on ensuring our employee population reflects the communities we impact by ensuring equitable access to professional development and advancement opportunities.

    Driving Professional Development within HBCU Communities

    As an organization dedicated to professional development and education, we pride ourselves in our ability to deliver on our ID&E commitments through external programs with our employee populations and HBCUs. To date, ELC has partnered with Howard University, Spelman College, and Florida A&M to provide virtual networking and career advancement programs for alumnae seeking ways to transition to the beauty industry.

    She’s Howard – ELC’s partnership program with Howard University was inspired by ELC’s longstanding relationship with the University that began in 2018 through an increased focus on HBCU recruiting. Since its inception in 2021, the program continues to be a resourceful networking tool for all Howard Alumnae. 

    Let’s Talk Beauty – ELC’s partnership program with the National Alumnae Association of Spelman College was designed to serve as a platform for ELC to connect with Spelman Alumnae through intentional conversations, panel discussions, and networking opportunities to provide career coaching and insights into the beauty industry. 

    FAMU 10-Week Travel Retail Program – ELC’s partnership program with Florida A&M University was designed to engage rising juniors and seniors by providing an inside look into the fast-paced world of Travel Retail. Participants join for a 10-week program during which 41 merit scholarships of US$10,000 were awarded to students in the University’s School of Business and Industry over the course of five years by the University on behalf of The Estée Lauder Companies. 

    Leading From Every Chair

    We believe in the power of leading from every chair and are committed to creating space for talent with unique backgrounds and perspectives to support and lead innovation. As one of the world’s leading manufacturers and marketers of quality skincare, makeup, fragrance and hair care products sold in approximately 150 countries and territories, we offer a number of opportunities for undergraduates, early career professionals and our internal community of employees to continue to challenge themselves and contribute to a number of exciting business priorities. 

    Lauder Summer Internship Program – A 10-week program that offers undergraduate students in the U.S. the opportunity to think critically in real-world corporate situations. Students have the opportunity to apply for openings in our corporate functions or at one of our brands, and they will be assigned based on their academic backgrounds and interests once they are accepted into the program. 

    Presidential Associate Program – An intensive, 18-month rotational program specially designed for undergraduates. This program integrates professional rotations with continuous leadership development, coaching, mentoring, hands-on practical experience, group networking opportunities, and strategic thinking initiatives to optimize talent and build business acumen and capability.

    From Every Chair Program – In June 2020, William P. Lauder, Executive Chairman, and Fabrizio Freda, President and Chief Executive Officer, shared ELC’s Commitment to Racial Equity. As part of our ongoing commitment to ensure Black employees have equal access to leadership trainings and mentorship programs with senior executives, the Global Talent team and the Inclusion & Diversity COE, in collaboration with the Network of Black Leaders and Executives (NOBLE) Employee Resource Group, created the From Every Chair (FEC) Leadership & Development Program. This 9-month Sponsorship and Mentorship program for current employees focuses on one-on-one mentoring sessions, curated professional development seminars and dedicated coaching from highly regarded executive coaches. Since its inception, the program was designed to develop and advance Black talent through enhanced programs focused on soft skills and career coaching for all participants.

    ELC Grow – In 2022, ELC launches its internal Talent Marketplace designed to connect employees to personalized recommendations for full-time roles, project and networking opportunities that can empower our community to grow their skills and careers. By matching employees with internal opportunities autonomously we encourage an environment of continued learning and fueling future career aspirations and interest.

    Head over to The Estee Lauder Company’s company profile to learn more about the company and for information on open roles! More

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    Want to Hire Tech Talent in Mexico? 7 Reasons Why It’s Popular

    Interview requests for tech talent in Mexico top the global list; acceptance rates average 55% 

    Want to hire tech talent in Mexico? You’re not alone. Mexico continues to grow as a source for candidates for tech roles, attracting the attention of recruiters, talent acquisition teams, and engineering hiring managers worldwide. With a growing pool of skilled engineers, developers, and engineering managers, Mexico offers a compelling value proposition for tech companies expanding their teams. 

    In fact, Hired’s tech recruitment platform data shows global interview requests for talent based in Mexico are more than double those for the next country on the list. More than half, or 55% of jobseekers on Hired accept the request for an interview.

    In this article, we will explore 7 reasons why many tech companies are “nearshoring” (vs. offshoring) by pursuing candidates for tech roles in Mexico and why Mexico is an attractive location to hire tech talent.

    1. Mexico has a thriving tech ecosystem

    Mexico boasts a thriving tech ecosystem that has been steadily growing over the past decade. Several factors contribute to the vibrancy of this ecosystem:

    Education and Training

    Mexico is home to a strong educational system, with many universities and technical schools offering top-notch engineering and computer science programs. Graduates from these institutions are well-prepared for tech roles.

    Cultural Alignment

    Mexican tech professionals often share cultural similarities with their North American counterparts, making collaboration easier and enhancing team dynamics.

    Time Zone Advantage

    Mexico’s time zone aligns well with the United States, making real-time communication and collaboration between cross-border teams convenient. The majority of Mexico aligns with the central time zone, although it stretches across all four in the contiguous US.

    Top tech cities in Mexico include Guadalajara, Merida, Mexico City, Monterrey, and Queretaro.

    2. Companies gravitate to hiring in lower-cost-of-living markets

    Tech companies are increasingly looking for cost-effective solutions without compromising quality. 

    In Hired’s Tech Hiring Tightrope: Balancing the Skills & Shifts in Talent research report, proprietary talent marketplace data showed tech employers were interviewing in fewer time zones and markets in 2023 compared to 2022. 

    While companies, especially larger ones, were choosing to list more roles as in-office or hybrid instead of remote, some chose to focus remote roles or even open hubs in smaller, nontraditional tech markets.

    Survey data

    When asked if their company hired in smaller markets or internationally to reduce compensation costs, 23% of employers said definitely, while 17% said probably. 

    When asked where their company was hiring or planning to hire to reduce compensation costs 16% of employers identified Canada or Mexico, while 18% said Latin America. 

    Hiring tech talent in Mexico often provides a significant cost advantage compared to hiring in the United States or Canada. Salaries for skilled professionals in Mexico are competitive but generally lower than those in North America, offering a compelling value proposition.

    3. Mexico maintains a skilled tech workforce

    Mexico has a rich talent pool of engineers, developers, and engineering managers. Many Mexican tech professionals have experience working for multinational companies and are well-versed in the latest technologies and best practices. This experience makes them valuable additions to tech teams.

    Related: Hired partners with organizations to help companies navigate compliance, payroll, and tax issues across borders. 

    4. Many tech workers in Mexico are bilingual

    English proficiency is common among tech professionals in Mexico. Many engineers and developers are fluent in English, which is crucial for seamless communication and collaboration with international teams and clients. 

    Based on local census sources, nearly 13% of Mexico’s population, or 15.7 million individuals speak English. The majority live near the US border and in the larger cities.

    5. Mexico’s government has invested in STEM education for years to support the tech industry

    The Mexican government has taken many initiatives to support the growth of the tech industry over the years. Programs like ProMéxico and Prosoft aim to promote technological development and innovation, offering incentives for tech companies to establish a presence in the country.

    6. US finds great cultural compatibility with tech workers in Mexico

    Cultural compatibility plays a significant role in building cohesive teams. Mexican professionals are known for their strong work ethic, dedication, and adaptability. They are often quick to adapt to company cultures and values, making integration smoother.

    7. Scalability

    Mexico offers scalability options for tech companies ready to expand their operations. Whether companies need a handful of engineers or an entire development center, Mexico’s flexible labor market frequently accommodates corporate growth needs.

    Hired helps companies source tech talent in Mexico

    Mexico’s tech talent pool, cost-effectiveness, cultural compatibility, and government support make it an attractive destination for tech companies eager to hire engineers, developers, and engineering managers. With a thriving tech ecosystem, skilled workforce, and the advantages of time zone alignment and language proficiency, 

    Mexico presents a compelling case for tech talent acquisition. By considering Mexico as a strategic location for hiring tech talent, recruiters and hiring managers tap into a valuable resource. This helps to drive innovation and growth in their organizations.

    How may we help you find tech (or sales) talent for your open roles? 

    Let us show you how Hired works for employers when you request a demo.

    See all of Hired’s talent sourcing, technical assessments, DEI hiring, employer branding, recruiting events, and coding challenges products, services, and technical recruiting solutions in action. More

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    One Medical Focuses on Authenticity in the Candidate Experience 

    Second in the Tech Employers Leading the Way Series

    Editor’s Note: This blog is part of a new series, Tech Employers Leading the Way, which recognizes companies that innovate and work to improve the hiring experience for both their hiring managers and the tech candidates they seek. In this series, we’ll dive into what works for them, and what they’ve learned, and share it with our readers. Sharing these stories and learnings supports our company vision to make hiring more equitable, efficient, and transparent.

    Hired’s list of 2023 Top Employers Winning Tech Talent highlighted companies across a variety of segments and industries creating tech hiring processes and experiences embracing principles such as equity, efficiency, and transparency. 

    Among those leading the way is One Medical, an organization transforming healthcare through its membership-based primary care practice. John Beard, Senior Director of Corporate and Technical Talent Acquisition, shares how One Medical offers a refreshing interview process and crafted its updated employer branding to foster an authentic candidate experience. 

    About One Medical

    For more than 15 years, One Medical has continuously proven there is a better way to deliver primary health care in the US. We have a hybrid model of both brick-and-mortar medical offices and online services. One Medical has more than 200 offices across the country and robust on-demand virtual services. We’re uniquely positioned to provide a wide range of services for our members. 

    These include wellness and prevention, everyday care, chronic conditions, mental health, women’s health, LGBTQIA+ services, urgent concerns, sexual health, senior health, pediatric services, and many more. 

    At One Medical, we also know that every minute matters when it comes to our members’ health. Our human-centered and technology-powered approach empowers our providers to spend more quality time with our patients and less time on paperwork.

    This gives our members the undivided attention and care they deserve, rather than looking for a quick fix to get them out the door. Our providers have the time and space to consider our members’ current concerns and needs within the picture of their overall health. That way, they receive higher-quality care. 

    We take the same human-centered approach with our own team members. It’s always about the people. It’s our biggest competitive advantage. No matter the role, the people of One Medical are singularly-minded in delivering on our goal of transforming primary care.

    Tell us about a process you implemented to improve candidate experience and the hiring process.

    While going through the interview process, I realized One Medical is doing the whole process of interviewing candidates much differently than everybody else. It starts with preparing candidates before their interviews. 

    We found it is critically important for candidate experience to proactively answer questions we know they have. They should know what the process looks like and what we’re evaluating them on. Then, we give them friendly reminders about the unique aspects of our culture and what we expect from candidates. 

    For instance, we welcome being able to admit mistakes because it is a learning opportunity. The better prepared a candidate is for the interview, the more comfortable they will be. That results in us getting better information from them. This helps us make sure we’re evaluating their skills rather than any cultural, communication, or environmental biases. And we all know we have them to some extent. 

    It’s really about communicating with the candidates. We’re not trying to play “gotcha” with them. We’re not trying to surprise them even in our coding interviews or paired experiences so they have an opportunity to ask questions and be more interactive than usual.

    What are some of One Medical’s strategies for maintaining a strong employer brand?

    We embarked on a refresh of our employer brand last year. That started with listening. We conducted focus groups to hear why people were attracted to One Medical and why they stayed. We used that to build messaging around why One Medical is a great place to work. 

    A strong employer brand needs to be authentic to the employee experience. The brand is not just ‘marketing speak’ to attract candidates. It should also be used to retain employees and reinforce why they choose to build a career here. We say it’s very aligned with our people experience team and internal communications to make sure what we say is accurate and consistent. 

    We know from this work that one of the most powerful parts of our employer brand is the mission. Our technology team values the ability to have real, tangible impacts on our patients and clinical teams. They get to work with the people who use the technology they build every single day. That’s really exciting. On the recruiting team, we agree. That’s why many of us are here.

    Related: One Medical shares some insights about building a better employer brand in this eBook.

    How has collaboration between hiring managers and TA teams improved efficiency?

    We’re very fortunate in that our hiring partners see recruiting as a shared responsibility. They will help their recruiter learn how to identify the proper candidate pools and they see it as an equal responsibility to convince those people to engage. They prioritized acting on candidates quickly, even if that’s early in the process. 

    When we’re setting up a search boolean, critiquing our messaging, or reviewing profiles, they understand the importance of moving quickly. In fact, when it comes to scheduling candidates, we have the freedom to overwrite their calendars. 

    We have a rubric we built in conjunction with our hiring teams that tells us what on their calendars can be written over and what can’t. That keeps us moving quickly in the process. Often, that’s the difference between an offer accept and an offer decline.

    Related: One Medical adds expertise to this eBook about collaboration between hiring managers and TA teams.

    We do have a robust tech stack for our TA team. This enables and optimizes speed, efficiency, and candidate experience. Sourcing, engagement, interview scheduling, candidate experience, interview prep, reporting, analytics, and debriefs each have a different tool that fits into our TA stack seamlessly. It enables recruiters to work with increased velocity and efficiency.

    Hired specifically provides a warm handoff between One Medical and potential candidates because there’s mutual interest present from the beginning. The entire process goes much faster with the candidates we engage through Hired. 

    In fact, the Hired platform is now our number one source of engineering hires. So thank you, Hired! More

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    Innovative Approaches to Acquiring Talent, Creating Change in TA, & More: Talk Talent to Me December ’23 Recap

    We wrapped up 2023 with some fantastic episodes from December of the Talk Talent to Me podcast. Catch up on these episodes!

    Relationship-building in recruiting with Tammy Dain, CEO of Rabble Recruiting 

    Innovative approaches to acquiring talent with Collin Russell, VP of People at Heyday

    Creating change in TA with Ty Beasley, Chief Talent Officer at RSM US LLP 

    1. Tammy Dain, CEO of Rabble Recruiting 

    Creating deep, meaningful relationships is often pushed aside in the world of recruiting but the truth is, these relationships lead to better success in talent acquisition. Tammy joins to discuss her unique recruitment model. Hear all about how she fell into recruiting, the balance between being ready for a new opportunity and pushing yourself out of your comfort zone, and why Rabble’s approach is so different from other recruitment agencies. 

    “I think, more often than not, the embedded approach to delivering recruiting services in HR is so much more effective.”

    Listen to the full episode.

    2. Collin Russell, VP of People at Heyday

    Collin discusses redefining traditional HR approaches and his focus on practical, hands-on training. Collin boasts a wealth of experience as an HR and organizational development expert, with a track record marked by successful talent management and impactful operational enhancements. Hear about Collin’s unconventional path to his current role, the unique qualities he brings to HR, and the value of pre-training. He explains his innovative approach to acquiring top talent, creating effective training content, and how he handles large amounts of applications. Collin also shares his advice for creating effective recruitment funnels and what HR should do differently. 

    “If you hire great people but you don’t give them the right training to be successful in their roles, then they are eventually going to leave or become disengaged.”

    Listen to the full episode.

    3. Ty Beasley, Chief Talent Officer at RSM US LLP 

    Ty shares how a non-traditional background can help break barriers to creating change in talent acquisition. Focusing on careers and culture, Ty orchestrates an environment where individuals thrive, fostering their passions and professional growth while advocating for inclusivity at every level. His approach reflects a blend of professional prowess, a commitment to fostering a vibrant workplace culture, and a zest for life. Ty discusses his career trajectory and how his unique perspective has helped transform the talent experience at the company. He also shares how inexperience proved beneficial, his approach to nurturing talent, and how he embraces innovation for success.

    “The ultimate value I bring to the talent organization is not operating in the guts of it. It is leadership.”

    Listen to the full episode.

    Want more insights into recruiting tips and trends?

    Tune into Hired’s podcast, Talk Talent to Me, to learn about the strategies, techniques, and trends shaping the recruitment industry—straight from top experts themselves. More

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    Recruiter Capacity Model Checklist

    A recruiter capacity model is a data-driven approach to determine the optimal number of requisitions (open positions) a recruiter can handle within a given timeframe effectively. It takes into account various factors such as the complexity of roles, hiring process duration, candidate sourcing channels, and recruiter workload. By establishing a well-defined capacity model, organizations can enhance their recruitment strategies, improve candidate experience, and ensure efficient resource allocation.

    Why is a recruiter capacity model important?

    Enhanced efficiency: By understanding their capacity, recruiters manage their workload more effectively. This leads to quicker and more efficient hiring processes.

    Quality hiring: It reduces recruiter burnout and ensures each candidate and role receives the attention it deserves, leading to higher quality hires.

    Data-driven decisions: It offers a framework to make informed decisions about staffing their recruitment teams and allocating resources.

    Scalability: Organizations can better scale their recruitment efforts in line with business growth. This ensures the recruitment team’s size and capabilities are always aligned with company needs.

    Ready to start developing your recruiter capacity model? Access the full checklist. More

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    Reverse Interview Prep Checklist for Tech Hiring Managers

    While a traditional interview places candidates in the spotlight, a reverse interview turns the tables. Here, candidates or even current employees can ask questions, diving deep into the aspects of the company, culture, and role that matter most to them.

    This is a more formal part of the interview process, not a quick “Do you have any questions for me,” in the last five minutes. Interviewers need to offer time during each interview or stage for questions, but a reverse interview is planned. It signifies the importance of a good match for both parties.

    When should you use reverse interviews?

    Reverse interviews are ideal in a final round or post-offer but pre-acceptance. It’s a time when candidates consider their options and need deeper insights to make an informed decision.

    Why should you use reverse interviews?

    This approach empowers candidates, ensuring they comprehensively understand their prospective role and the company. It’s a tool to ensure fit and boost commitment, as employees feel more invested when they know exactly what they’re walking into. Besides, it allows everyone to focus on the long-term aspects of job satisfaction and employee loyalty, instead of dollar signs and benefit packages. More