Aurelia Butler

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    Developer CRM | Commercial Bank of Dubai (CBD)

    Employment:

    Full Time

    Job Purpose:The incumbent is responsible for supporting the implementation, configuration, maintenance and enhancement of CRM application based on MS Dynamics CRM Platform, in addition to supporting application releases, monitoring production environment and integration with other support systems/channels in bank.Principal Accountabilities: – Design advanced Microsoft Dynamics 365 solutions (Experience building forms, views, workflows, reports for UI, Custom Entities, and Unified Interface).- Resolve variety of high impact problems through in-depth evaluation of complex business processes, system processes, and industry standards. – Responsible for the development, and on-going support of custom applications and objects within Microsoft Dynamics CRM. – Integrate CRM with support systems/Channels.- Developing SSRS reports using Microsoft SQL and FetchXML- Effectively utilize SDK and third party tools such as XRMToolbox for administration of CRM system.- Works with the business to assure high quality, timely delivery and implementation- Design business processes and integrations between Microsoft Dynamics CRM applications and other applications.Application Development- CRM Customizations- Plugins and Work flows- .Net coding- Power Platform(Good to have)- Data Migration and Package deployment tools – Interpret business requirements and technical specifications- Establish and implement standard development processes, controls, and environment.Solution Design- Assist in defining and designing the technical requirements for the application, including security, integration, performance, quality, and operations requirements. – Assist in designing individual technology components of the application development, execution, or operations architecture. – Develop application prototype to evaluate solution options. – Participate in quality management reviews to ensure adherence to all quality management plans and standards. – Develop new solutions or design concepts for new integrations in CRM landscape – Apply strong CRM knowledge to have gap analysis from actual business requirement to solve a business objective with optimized CRM implementation.- Stay abreast with current industry trends and technology

    Qualifications:- University graduate in Computer Science with specialization in System Analysis and Design.- Professional qualifications in Software Development, Agile Development and Software Applications Lifecycle Management- Previous experience in managing and implementing sales, marketing and service modules using a leading CRM product (MS Dynamics CRM, Salesforce, etc.) Experience:- Minimum 5 years of IT experience in build ,design and deployment of MS Dynamics CRM 365- Minimum 5 years in SSRS, SQL and .NetSkills:- Strong technical, functional and software engineering capabilities- Excellent communication skills in English- Planning and organizing skills- Problem solving skills- Team management skills- Excellent Interpersonal relations skills

    In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

    By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

    Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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    Technical Support Representative – (English & Turkish Speaker) | IBM Middle East

    Employment:

    Full Time

    Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities – Provides advanced level of hardware remote technical support, troubleshooting and analysis assistance for hardware installation (or reinstallation), usage, configuration questions and software installation for IBM/Lenovo Servers and Storages – Diagnosing, troubleshooting, and developing new solutions for technical issues escalated from L1 support team. – Identifies out of scope technical issues, provides resolutions to a diverse range of complex technical issues, mentors others in providing validated technical information, support process instructions and special support requirements. – Ability to Learn new products quickly and effectively, when given access to our knowledge base to be able to develop a layered understanding of how the product works end-to-end. – Contributes to a centralized problem identification and resolution database – Develops and implements resolutions to identified problems and follow standard practices and procedures. – Identifies records and works with management to pro-actively revise current procedures and tools to improve customer satisfaction – Develops broad knowledge of the organization’s mission and strategy and relates it to day-to-day issues. – Challenges existing processes based on industry best practices, enhances these for the benefit of all.

    Required Technical and Professional Expertise – B.Sc. in Electronics/Communication/Computer Engineering or Computer science – 1-3 years of experience in technical support, IT infrastructure or related. – Excellent customer communication and problem-solving skills – Turkish and English Languages fluency are a must. – Demonstrate proficiency in the hardware platform supported by maintaining applicable technical certifications. – Strong Hardware server’s knowledge is a must – Microsoft windows server and Linux knowledge – MCSE or other IT industry certifications is a plus – Ability to work during eastern time zone and 24*7 rotational shifts basis – Experience in working within global teams

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    in Employer

    2021 State of U.K. Tech Salaries

    What You’ll Learn U.K. tech salary trends based on role, industry, and years of experience How technical employees ranked non-salary compensation, such as benefits The impact of the Great Resignation on the demand for tech talent 4 Steps to accelerate your hiring process short term and develop a long term recruitment strategy to handle attrition. […] More

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    Marketing and Brand – Marketing Senior Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Brand & CommunicationsManagement LevelSenior AssociateJob Description & Summary- Support the Marketing & Brand Lead and the Marketing leads to help achieve the goals and objectives of the team and various industries- Support in the implementation of an annual marketing & communication plansPrimary duties and responsibilities- Support the Marketing & Brand Lead and the Marketing leads to help achieve the goals and objectives of the team and various industries – Support in the implementation of an annual marketing & communication plans – Support the development of clear and impactful copy for thought leadership publications, marketing materials, articles, blog posts and event invitations – Provide direction and support on relevant campaigns to improve and elevate the customer experience eg. email distribution, social media posts, creative direction, project management – Support on major projects as and when required – Become an expert on Salesforce Marketing Cloud – crafting customer journeys to enhance the customer experience – Maintain a Qatar annual events calendar to keep track and associate with big events in the country and assist industry business related events, sponsorships and conferences. Let me know if it makes sense. – Assist in the marketing material production process, working closely with designers, printers and other third party suppliers – Assist in writing internal and external marketing communications to support Industry marketing campaigns including consistent messaging on our social media platforms – Working with the web team, maintain all website content for Industry – Support internal Industry events – Support in the development of monthly reports and industry related market research – Abide and follow the brand of PwC Middle East and ensure that all work is aligned to the overall corporate brand identity – Proactively build strong relationships with internal and external stakeholders – Provide support and assistance to the wider team if and when required, ensuring you are agile in your role to build up wider Clients & Markets capabilities

    Ideal candidates will have the following attributesEssential- Bachelor’s Degree in Marketing – Previous experience working in Marketing & Communications roles – Excellent communication (verbal and written) skills – writing – Abilities are particularly important in this role – Clear understanding of marketing principles and approach to problem solving – Agility and flexibility – Enthusiastic team player – Fluent in spoken and written English Desired- Fluent in Arabic – Experience in Salesforce Marketing Cloud

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Marketing and Communications Support – Senior Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Clients & MarketsManagement LevelSenior AssociateJob Description & SummaryA career in Brand and Marketing, within Internal Firm Services, will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm. You’ll focus on designing, developing, and implementing communication programmes and media events to promote and sell the PwC’s brand and services as well as contribute to and evaluating our pricing strategies in the marketplace.• Support the Marketing & Brand Lead and the Marketing leads to help achieve the goals and objectives of the team and various industries • Support in the implementation of an annual marketing & communication plans • Support the development of clear and impactful copy for thought leadership publications, marketing materials, articles, blog posts and event invitations • Provide direction and support on relevant campaigns to improve and elevate the customer experience eg. email distribution, social media posts, creative direction, project management • Support on major projects as and when required • Become an expert on Salesforce Marketing Cloudcrafting customer journeys to enhance the customer experience • Assist with Industry business related events, sponsorships and conferences • Assist in the marketing material production process, working closely with designers, printers and other third party suppliers • Assist in writing internal and external marketing communications to support Industry marketing campaigns including consistent messaging on our social media platforms • Working with the web team, maintain all website content for Industry • Support internal Industry events • Support in the development of monthly reports and industry related market research • Abide and follow the brand of PwC Middle East and ensure that all work is aligned to the overall corporate brand identity • Proactively build strong relationships with internal and external stakeholders • Provide support and assistance to the wider team if and when required, ensuring you are agile in your role to build up wider Clients & Markets capabilities

    Essential• Bachelor’s Degree in Marketing • Previous experience working in Marketing & Communications roles • Excellent communication (verbal and written) skillswriting • Abilities are particularly important in this role • Clear understanding of marketing principles and approach to problem solving • Agility and flexibility • Enthusiastic team player • Fluent in spoken and written English Desired• Fluent in Arabic • Experience in Salesforce Marketing Cloud

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    in Job Posting

    Assurance Proposal Senior Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Clients & MarketsManagement LevelSenior AssociateJob Description & SummaryThe Proposal Senior Associate will be responsible for supporting the Middle East Assurance Pursuit and Proposal Manager in managing pursuit opportunities, and delivering distinctive, compelling and client tailored propositions for competitive bids. This role will also involve using and developing pursuit tools to ensure that information is readily available to facilitate the firm in achieving its business needs. As well as supporting the gathering of client insights.Responsibilities • Support the Assurance Pursuit and Proposal Manager on the high value and strategic proposal and pitch opportunities for the Assurance Line of Service. • Lead on managing proposals and pitches end-to-end single handedly, alongside the relevant engagement teams, from development of proposal drafts, with assessment of RFPs/client requirements, to the development of proposals structures and identifying winning themes to create targeted messaging. • Coordinate resources (designers, document production, technical subject matter specialists, etc.) to drive the efficient development of proposals. • Engage with the wider Business Development teams, Assurance BU leaders and key stakeholders to confirm and support proposals. • Support the Assurance Pursuit and Proposal Manager on the Assurance Client Feedback process, gaining insights following client decisions on competitive bids. This will include working directly with the central Client Feedback team, tracking client meetings, collating summary write ups of the insights and supporting on the communication of knowledge back into the business. • Work on collecting sources for assigned research on key targeted themes relevant to the individual business units across the Assurance Line of Service. • Co-support on the management and upkeep of our Pursuit and Proposals repositories. Including updating the internal knowledge management systems, resources folder, master proposal templates, CV library, project databases and trackers. • Assist with the monthly collation and updates of status and validation reports for the Assurance Leadership and Business Unit leads. • Support on the collation and drafting of content for the monthly newsletter. • Collaborate with the Assurance Marketing team to tap into industry expertise and draw valuable information for pursuit and proposal opportunities. • Act as a champion for Proposal Source (our one-stop-shop for anything proposal related) for Assurance, to ensure our best practice proposals are uploaded to the global tool.

    Education • A Bachelor’s Degree in Marketing Studies, Journalism, Research or Business Administration. Languages • Fluent spoken and written English and Arabic. • Overall Experience • Minimum 3-4+ years in Proposal management, Business Development or Marketing. Requirements • Excellent verbal and persuasive writing/communication skills in both English and Arabic. • Strong strategic thinking. • Strong project management and time management skills, with the ability to deliver in a fast paced and deadline driven environment. • A self-starter, who is process driven and able to juggle multiple projects. • Great account management skills and ability to work with a broad range of stakeholders at any given time. • Great information management and research skills. Knowledge and Skills • Extensive experience in using Microsoft Powerpoint and Microsoft office packages. • Strong knowledge of G Suite tools is also beneficial, including Google Slides. • Knowledge of the Professional Services Industry is an advantage. • Automation skills are an advantage. • Proficiency in Salesforce is an advantage. • Proficiency in PowerBi and Alteryx is an advantage.

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Strategy & Transformation – Senior Consultant | PricewaterhouseCoopers

    Employment:

    Full Time

    Consulting – Government – Strategy & Transformation – Senior Consultant (Cairo, Egypt)Line of ServiceAdvisoryIndustry/SectorG and PS – OtherSpecialismAdvisory – OtherManagement LevelSenior AssociateJob Description & SummaryA career in our Government and Public sector practice, will provide you with the opportunity to help our clients achieve their objectives and optimise all elements of their operations.You’ll be a part of a team that helps clients build capabilities required to achieve strategic objectives by designing and executing broad based programmes that drive sustainable improvements.Responsibilities:  – Be part of the management consulting team, focused on the Strategy and Transformation Management within the Government and public sector. – Continuously expand on knowledge of Egypt and the Middle East business environment and work with colleagues in all Middle Eastern offices on client work and internal initiatives as well as with international teams where appropriate. – Support strategy development and execution, as well as support national transformation agenda.  – Support with large, complex client engagements that identify, design, and implement creative solutions for Public Sector entities, helping them restructure their organizational structures, and service delivery models. – Support with the implementation and oversee the quality of deliverables, effectively support the functional and technical team, support functional tracks of the transformation and relationships to ensure exceptional performance.   – Support and participate in the development and presentation of proposals for business development activities. – Delivery consulting services, including strategy development, contract evaluation, and process management.

    Requirements: – Excellent communication skills (both verbal and written) in English. Arabic is mandatory. – Education: Bachelor’s degree in a relevant major is required.  – Years of Experience: 3 – 6 years of experience – Proven IT skills in the Advance Excel, Word, PowerPoint and G-Suite. – The ability and willingness to travel within the Middle East

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Senior Software Engineer (Big Data) | Black Pearl Consult

    Employment:

    Full Time

    Our client an international technology provider is currently looking for a Senior Software Engineer for their Big Data project. In this role, you will be responsible for participating as member of a cross functional team working autonomously on technology development and problem resolution. The role involves the design, development, implementation and maintenance of technology solutions and products.Responsibilities:• Lead technical design and build for small to medium sized solutions in a team. Translate functional and non-functional requirements into fit for purpose technical design.• Debug issues of complexity and follows design documents with minimal or no supervision.• Code review by peers/technical leads demonstrates good coding principles. • Software engineering tasks or problems of moderate to high scope. • Translate business solution requirements into potential technical solutions based on technical design.• Ensure solution performance, business edge cases and security related issues while developing software.• Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. • Demonstrate good judgment in selecting methods and techniques for obtaining solutions. • For Data and Analytics solutions, conduct data analysis activities such as source system analysis, data dictionary collection, data profiling and source-to-target mapping to ensure solutions deliver on business needs.• Automate unit tests and carries out testing independently.• Work with senior technical engineers in the technical design process by contributing in the analysis of technical application requirements. • Update data inventories and registries as required to keep metadata and data lineage up-to-date, following agreed Data Governance standards, guidelines and principles.• Troubleshoot issues, fixes defects that are moderate to high complexity and carry out testing independently.• Shadows senior engineers on design and architecture components and collaborate with members of the cross functional team to identify areas of inefficiency and propose solutions.

    Requirements:• Minimum 5+ years of Developing and testing experience in the Apache Hadoop framework, Azure cloud, Lambda architecture and Data Lake.• Experience in Big Data and batch/real-time ingestion and analytical solutions leveraging transformational technologies.• Experience in Java, spring, Elasticsearch and Cassandra.• Understand the source systems data, gather & able to transfer the data into HDFS as RAW and Decomposed layer (including writing Oozie workflow, coordinators, Sqoop and Flume).• Ability to identify Unit testing.• Experience and knowledge of a wide variety of testing methods and tools covering functional, performance, regression, system integration, smoke testing of Business Intelligence, ETL, BigData ( Ingestion, Modeling, Serving layer) and Business Analytical landscape.• Understand the source systems data, gather & able to transfer the data into HDFS as RAW and Decomposed layer (including writing Oozie workflow, coordinators, Sqoop and Flume).• Exposure in handling to massive quantities of data by taking advantage of both batch and speed methods.• Strong knowledge of and experience with statistics; potentially other advanced math as well and good working knowledge of SQL ability.• Deep knowledge in data mining, data modelling, data processing, machine learning, natural language processing or information retrieval.• Experience in processing large amounts of structured / unstructured data.• Capability to design and document solutions independently.Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office.

    Black Pearl is a progressive, dynamic and well structured HR solution provider
    that offers permanent recruitment services, HR consultancy, psychometric assessments, coaching and also professional training services for clients from different corporate sectors in the Middle East.

    Like a rare and unique black pearl, we consider our partnership with our clients and job seekers as a fine, precious and valuable encounter that needs to be affirmed, developed and supported with a strong commitment to deliver not only the right services but the best in the industry.

    Our aim is to meet and exceed the expectations of our clients, strategically offering Black Pearl services that are customized to the unique requirements of our clients and job seekers alike, resulting in effectively achieving goals and all that is required in this ever evolving and competitive market. More