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Scrum Master – MuleSoft | Chalhoub Group

Employment:

Full Time

Who we are

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

This is a fantastic opportunity for a Scrum Master to join a leading retail group in the middle east, working as part of the Technology team. The candidate will work in the Mulesoft integration engineering team to guide the development of Mulesoft services for products in the team which include Salesforce, OMS, WMS, ERP and any other technology platforms in the enterprise. This role includes working with senior stakeholders within the business to understand customer requirements and plan the portfolio of delivery accordingly.

What you will be doing

– Partner with the delivery teams to create lead and inspire their products
– Work closely with stakeholders and project owners to collect business objectives and requirements to clearly define, document and scope products, projects and initiatives
– Establish project timelines and matrices, determine assignments and follow up to ensure that obstacles are mitigated, and progress is on-going
– Ensure that planning meetings, daily updates, customer reviews and retrospective meetings are held consistently and are run effectively
– Facilitate internal team coordination, mitigating blocks and achieving results from other teams and vendors
– Work to overcome obstacles to success and build collaborative relationships with other teams
– Create backlogs in Jira, functional specifications, workflows and document requirement changes
– Work across departments to ensure that all stakeholders have input into the final product
– Lead project status meetings and provide project status updates
– Assist the Technical Lead Architect in determining best practices for team resource planning and utilization
– Triage related production support incidents and implement solutions to common issues.
– Build and maintain detailed documentation for the services and processes
– Modify/update documentation prepared by others
– Be able to function under tight deadlines
– Work with 3rd parties and offshore development teams to deliver changes to the services and products

What you’ll need to succeed

– Experience in Scrum agile methodology is a must
– Experience in Mulesoft is preferred
– 3+ years of experience in Agile project management overseeing the management and implementation of customer facing solutions such as web sites, mobile, web applications, or enterprise software
– 2+ years in analyst or technical writer role writing requirements, managing changes to requirements, creating user guides and training materials as well as release notes
– Detail-oriented with excellent organization, communication and follow-up skills
– Demonstrated experience in working with vendor/professional services engagements
– Excellent presentation and communication skills and ability to speak to senior level clients
– Knowledge of the entire SDLC process is required and Agile methodologies
– Critical thinking and multi-tasking skills are a must
– Must be proficient in English for reading/writing and conversation
– Experience in the development of process and procedure documentation, user guides and training materials
– Expert knowledge of Jira or alternative Agile tooling
– Experience in a fast-paced Agile environment
– Ability to be self-driven and execute projects with minimal management oversight
– Certificate in Agile Scrum Master a plus

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.


Source: Job Posting - gulftalent.com


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