Employment:
Full Time
The Program Coordinator will join the team in the Eastern Europe, Middle East and Africa (EEMA) region. As a Program Coordinator, you will report to the Delivery Manager and be responsible for day-to-day operational, administrative, reporting and logistical aspects of program delivery with the goal of ensuring a superior participant experience and timely delivery of activities.
Client Details
Global Management Consultancy.
Description
* Manage multiple touchpoints in the participants’ journeys including managing applications, verification of information, preparing lists for enrolment/unenrolment from the learning platform, event signs ups and progress tracking.
* Manage outbound and inbound participant communications, including drafting and sending weekly communication and responding to queries within 48 hours.
* Design, plan and schedule learning events including webinars, workshops and networking events.
* Prepare run sheets, presentations, talking points and help ensure seamless execution of the agenda in collaboration with team members and program faculty members.
* Coordinate and follow up with the tech/product team responsible online learning platform to define requirements, draft content as needed and execute updates.
* Collect, manage and analyse program and participants’ data, synthesize findings and prepare reports with key insights.
* Design and implement participant and faculty feedback surveys, analyse data and synthesize findings.
* Document lessons learned, identify and suggest potential improvements and innovations to the participant journey; suggest such improvements and drive projects to execute prioritized initiatives.
Job Offer
6 month fixed term contract with the view to extend and convert in to a permanent role.
* 4+ years of experience in a learning administration, coordination, or execution role, ideally in the context of a medium to large scale educational or training institution offering online and virtual programs.
* Holder of a Bachelor’s or Masters in a related field.
* Strong customer service orientation and mindset.
* Ability to work with and manipulate large datasets for smooth operations and data analysis.
* Proven project management skills, attention to detail and ability to proactively assess project status and highlight issues.
* Pro-active doer with excellent ownership skills and high level of drive and initiative and a true self-starter.
* Experience using excel, PowerPoint and other Microsoft Office tools.
* Comfort learning and using digital tools for project management and communication.
* Excellent oral and written communications skills, in English.
* A team-builder and collaborator. Evidence of an outstanding ability to build strong, durable networks.
Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
Finance & Accounting
Banking & Financial Services
Procurement
Property & Construction
Engineering & Supply Chain
Oil & Gas Technical and Engineering
Human Resources
Sales
Marketing
Technology
Secretarial
Executive Search
Legal
The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.
Source: Job Posting - gulftalent.com
