Employment:
Full Time
Technical Support (Saudi National)
Summary of Responsibilities:
Reporting to the Hotel system Manager, responsibilities and essential job functions include but are not limited to the following:
Responsibilities
• Answer staff questions in person and via phone on all Property supported applications and IT Assets
• Troubleshoot computer problems.
• Determine source of computer problems (hardware, software, user access, etc.).
• Advise staff on appropriate action.
• Support on site problems solving.
• Serve as liaison between staff and the technology department to resolve issues.
• Provide support to users on all company supported applications.
• Troubleshoot computer problems and determine source, and advice on appropriate action.
• Work one-on-one with staff on application projects.
• Support HSIA application.
• Document resolutions for future reference.
• Perform hardware and software installations.
• Perform a variety of network problem analysis and monitoring tasks for the Office of Information Technology
• Provide on-the-job training to new department staff members.
• Provide computer orientation to new company staff.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.
Qualifications:
• Graduate in Computer science / Information technology
• Fresh Graduate or experienced 1- 2 years.
• Excellent in English.
• CCNA
• Microsoft Certified Software Engineer
• Understanding of hotel applications is an asset
• Good verbal & written communication skills
• Good interpersonal skills
• Self-starter with a strong sense of commitment
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels’ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
Source: Job Posting - gulftalent.com
