Employment:
Full Time
Job Summary:
To consult with relevant teams/key stakeholders and advise them on complex immigration issues for employees joining and transferring in / out of the MENA region. Oversee immigration related activities for employees and their dependents as they join, exit or transfer from one office/legal entity to another within a cluster of offices in the MENA region to facilitate a smooth transitions process.
The remit of this role includes supervision of issuance, renewals and cancelation of Iqama /work permits for new/existing employees and their dependents ensuring that the firm is compliant with the local immigration laws as well as ensuring all trade licenses and audit licenses are active and renewed on time.
Essential functions of the job:
Transitions Immigration Process Management:
• Manage the Immigration Team in the respective office.
• Develop the Immigration practice in the respective office.
• Coach, train and motivate the team members to consistently provide excellent service.
• Ensure a robust communication with relevant stake holders to updates are being shared on a timely basis.
• Build and maintain relationships with key stakeholder by providing consistently high levels of customer service.
• Supervise the transfers between the 2 legal entities by ensuring all processes are in order and carried out seamlessly.
• Build relationships both within the firm and externally with government authorities, identifying opportunities and managing expectations
• Be the focal point of contact with the CBTS team providing them with the required guidance to assist all business visa travelers and managing expectations.
• Manage the successful delivery of immigration projects in KSA and GCC region
• Adherence to Quality and Risk Management processes.
• Oversee the entire National pension process (GOSI) by mitigating any risks and ensuring 100% compliance
• Oversee the issuance new / renewal of all visa / Iqama types for employees across all service lines in the office
• Supervise and coordinate with the PRO for all iqama applications with issues, to have them resolved through the Immigration and labour offices.
• Monitor the status of applications and ensure team adherence to updating the Immigration tool (TMT) as well as generate monthly reports (where applicable)
• Keep up to date with the latest changes in the world of Immigration and Labour and ensure prompt updates are provided to the management as well as the team.
• Monitor and track all incoming & outgoing original documentation i.e. marriage / birth / educational / original passports etc. via the Internal document tracking system “Doc-Track”.
• Carry out regular risk assessments for new projects assigned and highlight any risks to the management prior to deployment.
• Create and develop process documents for all internal processes within the office
• Manage and support any queries received from senior management, employees and guide them in accordance with the best practices.
• Manage the inspections of government officials during their visit to the offices across all entities.
• Oversee the renewal of Auditors Registration & Partners Auditors Certificate, Trade Licenses, Immigration and labour permits etc. for all entities in your office, ensuring compliance and meeting the deadline whilst coordinating with the Legal team as and when needed.
• Escalate any high-risk situations and ensure that the KSA Talent Lead / MENA Immigration Lead have adequate information to make the right decisions.
Knowledge and Skill Requirements
• Confidentiality and Integrity, as this role requires dealing with employees’ personal documentation
• Upholding EY’s values, brand and reputation as well as understand and follow workplace policies and procedures
• Excellent communication skills
• Excellent knowledge of Labour and Immigration requirements.
• Enthusiastic and energetic; able to embrace new ways of working.
• Should be a Team player with an ability to build strong client relationships
• Project management skills to plan and prioritise work and meet deadlines
• Outgoing with good relationship skills and the ability to deliver quality output
• Attention to detail with a commitment to high quality and accuracy
• Self-starter; willing to be accountable for your decisions and output
• Handling all documents and transaction for immigration and Ministry of Labour (Where applicable)
• Ability to work under pressure
• Ability to provide document control solutions and handling all documents and transactions for immigration and Labour.
Job Requirements:
Education:
• High School Certificate or bachelor’s degree in Human Resource Management or related field.
Experience:
• 5 – 6 years’ experience as a government relation representative.
• Excellent knowledge of Labour and Immigration requirements.
• Fluency in written and spoken Arabic as well as excellent English language skills (written and verbal)
• Advanced user of Microsoft Outlook, Word and Excel with strong attention to detail
• Nationals of the respective countries with government mandated documents
EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.
The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region
Source: Job Posting - gulftalent.com