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Crisis and Incident Management Manager | Halian

Employment:

Full Time

Our Client
Large scale real state development company

Your Responsibilities
• Develop and implement the Crisis Management Framework across company
• Support development and implementation of the Incident Management Framework across company
• Develop crisis management plans, reflecting global “best practices” and from other crisis management agencies
• Perform regular reviews and updates to the Crisis Management Framework and Incident Management Framework
• Review and provide feedback on plans prepared by businesses under the Framework
• Maximize deployment of communication tools- Crisis Control
• Develop and rollout training and awareness of Crisis Management Framework and Incident Management Framework including crisis simulation exercises
• Conduct testing exercises to validate implementation effectiveness of respective plans
• Ensure Crisis Management and Incident Response plans provide an adequate level of assurance
• Liaise with key stakeholders in Physical Security, Environment, Risk and Cyber and other nominated departments to develop effective working relationships
• Support in the development of the organizations crisis management capabilities by testing a multi-party crisis management structure to enhance the Crisis Management Framework
• Provide periodic updates to management on the design and roll out of Crisis Management and Incident Frameworks
• Budget management for the design and implementation of the Frameworks
• Analyze the resources, equipment, and staff need and requirements to respond to incidents / crises / emergencies.

Your Qualifications
• A minimum of Eight (8) years’ experience in Crisis Management and Incident Management and Business Continuity.
• Ability to understand and document workflows with demonstrated ability to handle departmental budgets, resources, processes, projects, and relationships.
• Excellent Problem-solving skills with ability to make quick decisions to resolve challenges as they arise.
• Demonstrate ability to handle multiple and conflicting priorities, and work under stress with critical thinking skills and high standards of integrity and ethical practices.
• Ability to plan work assignments, prioritize tasks and deliver deadlines accurately.
• Should be an effective communicator with the ability to handle both internal and external communication.
• Must have excellent written and verbal communication skills.

Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.

The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.

We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.

Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service.


Source: Job Posting - gulftalent.com


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