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Change Management Support (ITIL) | Saudi Networkers Services (SNS Group)

Employment:

Full Time

• Maintaining the Change Management policy, processes and standards.
• Manage, review, amend and close Requests for Change (RFC).
• Develop and present Change Management reports as required.
• Coordination of the Change Advisory Board (CAB).
• Coordinate services, implement & monitor Release Plans, producing detailed timetables of events and documenting action plans.
• Communicate and manage expectations during the planning and rollout of new Releases.

• University Qualifications: Bachelor Degree in Computer Science / Information Technology OR relevance qualifications.
• Other certifications obtained: ITIL
• Nature and length of previous experience: Minimum of 3 to 5 Years of Experience in Change Management, IT Service Management / IT Service Delivery Management.

Specialist knowledge:
• ITIL
• Change Management
• ITSM
• Preferably Knowledge in Release & Problem Management.

Soft Skills and Personality traits:
• Excellent verbal and written communication skills
• Problem Solving
• Team Management.

Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.

Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.

Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded.


Source: Job Posting - gulftalent.com


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