IFS – IT Support Associate (12 Months Fixed) | PricewaterhouseCoopers


Full Time

IFS – IT Support Associate (12 Months Fixed) – Jerusalem

Line of Service
Internal Firm Services

Not Applicable

IFS – Information Technology (IT)

Management Level

Job Description & Summary
A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Our Operations Support team monitors the overall quality of our service. As a part of the team, you’ll be the primary contact for ensuring the quality of our services is maintained while also considering better ways to provide the same service in a more cost efficient manner and keeping customer satisfaction with our services high.

To provide IT services for Local Business staff and partners in both offices (Jerusalem and
Help in some areas in the IT Support in PwC ME offices.

Reporting structure
Main reporting will be to the local IT Country Lead, and the IT Lead will be in communications with the Cluster lead.

Requirements – (Qualifications)
The jobholder would typically be degree qualified (eg. to Bachelors degree level) in a Computer Science, Software, Networking and hardware, experience would have been demonstrated (not necessarily in a work environment):
– Ability to work with a team
– Previous experience of having worked in a team
– A strict attention to detail
– Confidence when dealing with senior individuals
– Commitment to presenting highest quality work and contributing to team success

Responsibilities – Following on the Local IT calls
– Following on the servers backup
– Prepare a new laptop for the new joiners
– Maintain the IT asset count for Palestine offices
– Support the Local Application in both offices
– Follow on the Tickets on the Service Now related to his area and knowledge
– Following on the Multifunction machines and printers to keep the business running
– Help the Cluster IT members and follow

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm.

Source: Job Posting -


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