Employment: Full Time
Job Duration: Permanent Employment
Objectives: The role is with one of the largest financial institutions in the Middle East.
The incumbent is primarily responsible of supporting the Domain operations function and its processes and procedures and ensure that services are delivered with budgeted cost targets.
Main responsibilities: A. Shareholder & Financial:
– Ensure that all areas of thee bank are supported with proper compute systems in accordance with the IT standards
B. Customer (Internal & External):
– Consult with Program Directors and Management Team to create efficient work flow.
– Consult with Quality Assurance staff to create Performance Measurement Reports for analytical review. – Maintain maximum system up time for maximum end-user productivity.
– Maintain contact with Head of Domain Support and serve as liaison between the technical team and customers.
– Provide support for All non-core Servers and Infrastructure Applications (Active Directory, Exchange, Archiving, Enterprise Backup, ECC, Sharepoint, etc.), including upgrades, installation, troubleshooting and maintenance.
C. Internal (Processes, Products, Regulatory):
– Support the systems administration activities, installation and upgrades.
– Develop or enhance monitoring applications and scripts.
– Work with the Systems Group to deploy Web capabilities.
– Be on call to support essential business clients and emergency situations.
– Provide support for servers and infrastructure application users, including upgrades, installation, troubleshooting and maintenance.
– Specify hardware and software solutions for Division users.
– Install components; analyze problems; diagnose and repair systems.
– Work with management to plan development of computer infrastructure for office and classroom systems. – Oversee technician and consultant as needed.
– Work as second level for data collection system. – Standardize practices and procedures based on a software development methodology. – Select appropriate software tools by balancing business needs and costs. – Administer all Servers (DC, DR, Branches, and Departmental Server).
– Provide Severs Computing Support for hardware and software.
– Apply software patches / upgrades and respond to user requests as needed.
– Diagnose problems with hardware.
– Repair or upgrade hardware.
– Perform pro-active maintenance on all Domain computing equipments.
– Understand and work with Microsoft Active Directory, administration, creation of user accounts and Internet E-mail.
– Serve as a site representative to the Disaster Recovery committee and participate in periodic DR testing.
– Provide assistance to corporate MIS, and other personnel as required.
– Create and generate all required system documentation.
– Maintain local MS servers and small network.
– Administer Domain Services, Active Directory on Server, multiple SQL Servers, IIS Servers and Terminal Servers.
– Perform remote diagnosis and resolution of customer software issues.
– Configure and build customized Server solutions for customers.
– Assist local users with Windows server and desktop issues.
– Assist the Domain Administrator for more complex duties
D. Learning & Knowledge:
– Create and implement end-user training for all program staff and managers.
Duration: Permanent position
Education/Experience Requirements:
– Bachelor’s degree in Computer Science, MIS, Engineering, Telecommunications, Business Administration or a related technical field.
– A minimum of 5 years of experience in the field of IT and Domain environment.
New Sourcing International (NSI) / Bluefin Talent have partnered so to offer a specialized recruitment solution within the Consulting and Financial services domains.
Working together as a specialist search and selection agency, we concentrate on blue chip financial services and strategy / technology consulting organizations across Europe and the Middle East; focusing exclusively on Financial Services, IT and Risk. Being niche allows us to offer a premium search service, tailored to overcome the technically challenging nature of recruitment for the specialist functions that we work.
We are dedicated to representing best of breed candidates in the region in our dedicated fields of employment. As such we are a leading outfit for placing ex-pats and internationally educated students in the region.
Our biggest unique selling point, is that we are steered by a dedicated team of ex-financial services and industry professionals. This allows us to offer a level of candidate pre-screening for roles, which is largely anomalous to the recruitment profession. Our ability to bridge the technical knowledge gap typical recruiters encounter, coupled with a thorough delivery process allows us to drive consistently superior results for our clients sourcing requirements. Designed to provide a fast and efficient turnaround, we minimize the use of internal resources our clients spend vetting inadequate profiles, allowing them to quickly get back to focusing on their strategic goals.
Our strength lies not only in the specialist nature of our firm, but also in the commitment we show towards our clients and candidates. We endeavour to build long-term relationships and recognise the crucial nature of communication throughout the recruitment process. Excellence, integrity, respect and transparency are cornerstone to the culture we promote.
Source: Job Posting - gulftalent.com
