• Prepare project proposals, timeframes and schedule
• Make certain that clients’ needs are met as the project evolves
• Monitor and track project’s progress and handle any issues that arise
• Act as the point of contact and communicate project status adequately to all participants
• Use project management tools to monitor the progress of the project
• Report and escalate issues faced to management as needed
• Strong organizational skills
• Fluent communication skills of written and verbal English
• A team player who can collaborate effectively
• Quality focus and eye for detail
• Client-focused service experience
• Multi Tasking skills
• Strong working knowledge of Microsoft Office and of project management tools
Salary:
AED 4,500 to 5,000 per month inclusive of fixed allowances.
Additional benefits: 5 day duty/week, annual ticket, insurance
Responsibilities:
• Act as the point of contact with the shoppers and communicate project details or status adequately to all participants.
• Brief shoppers the guidelines of the project.
• Prepare project proposals, time frames and schedule.
• Make certain that clients needs are met as the project evolves
• Monitor and track projects progress and handle any issues that arise.
• Use project management tools to monitor the progress of the project
• Report and escalate issues faced to management as needed
Requirements:
• Strong organizational skills
• Arabic speaking is an advantage
• Fluent communication skills of written and verbal English
• A team player who can collaborate effectively
• Quality focus and eye for detail
• Client-focused service experience
• Multi Tasking skills
• Strong working knowledge of Microsoft Office and of project management tools
At CustomeX, the Customer Experience is everything.
Your customers are your most important asset, and measuring and improving their experience is vital. One of the tools in improving that experience is assessing your employee’s performance, and that is where Customex comes in.
CustomeX offers your organisation innovative methods and strategies for creating the very best client experiences. We measure performance and client experience, and then give you the means to improve.
Our company was founded in 2011 by a group of like-minded Middle Eastern professionals who share a passion for improving customer experience standards. Since then, we have helped a range of companies find ways to enhance their services and increase customer satisfaction, delight and loyalty.
Source: Job Posting - gulftalent.com
