Employment: Full Time
• Supervise your team of Technicians, and MEP service providers to ensure that all works are carried out in a professional and timely manner.
• Ensure that each team member executes their work to meet industry best practice.
• Establish relationships with your suppliers to ensure the quality of work meets industry best practice.
• Supervise the co-ordination between our customers and your team members to ensure satisfactory communication and completion of works.
Workload Planning:
• Prepare daily, weekly and monthly schedules of work for your team across PPM, reactive maintenance, additional works and helpdesk jobs.
• Establish methods of working practice for each task and ensure that all members of the team understand their responsibilities.
• Ensure that you allocate work to your team to optimize productivity and quality of service.
• You must have full control over the level of work issued by the helpdesk to ensure we respond to the necessary requirements within the agreed timeframe.
Operations:
• Create a team and working environment to ensure that all operatives work together to support each other’s and the teams overall responsibilities.
• Ensure that your team is fully conversant with the company’s operating procedures for all types of works.
• Carry out routine inspection of works to ensure that the quality of workmanship meets the service level agreements and excels key performance indicators.
• Report to your immediate manager on an as required basis to discuss workload and other issues.
• Ensure that your team members are consistent and reliable in terms of time keeping and attendance.
• Perform routine tasks as and when required to ensure completion of works within the agreed work schedules.
Customer Relations:
• Ensure that communication between your team members and the clients/public is timely and professional.
• Assist with the implementation of customer audits to gain feedback on the level of service provided.
Quality Assurance:
• Coordinate with the CBFM, QHSE staff to ensure compliance at all times during service delivery.
• Monitor the quality of the service provider’s personnel and ensure that it is as per the contract service level agreement and they have the correct skills and qualifications.
• Ensure that all necessary documentation is in place and is aligned with the company quality assurance system.
• Work closely with the company management team to identify and implement innovations that will
• Enhance operational efficiencies and profit.
• Appropriate Degree/Diploma qualification
• Good written and spoken English
• Technical expertise including the planning of minor works and reactive jobs.
• Leadership qualities, especially team leadership skills and superior man management ability.
• Communication skills, focused towards fostering customer relations
• Team Player.
• Cultural understanding.
• Motivated and dynamic.
ENGIE Cofely is a regional and international leader in providing low-carbon energy and innovative integrated facilities management solutions in various sectors such as transport, retail, commercial, infrastructure, industrial, residential, educational and healthcare.
By using innovative smart technology, efficiently managing assets, optimising labour and resources, ENGIE Cofely delivers energy-efficient focused solutions to meet their client’s specific demands ensuring long-term asset value. ENGIE Cofely believes that its unique capability to integrate all these solutions “as a service” to its customers affords the organisation a distinctive leadership position in the industry.
ENGIE Cofely is part of the ENGIE Group which is headquartered in France and has been present across the GCC for over 20 years. Regionally ENGIE is a leader in power and water production with a total gross portfolio of 30 GW power and over 4.5 million cubic meters per day of desalinated water. The group currently employs over 150,000 staff with a revenue of €66.5 billion of which €16 billion is related to B2B services.
Source: Job Posting - gulftalent.com
