Aurelia Butler

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    Microsoft Remote Support Engineer | IBM Middle East

    Employment: Full Time

    IntroductionAt IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and ResponsibilitiesJoin IBM TSS team and help our clients all over the world, we are looking for an enthusiastic & technical savvy person to work with us in solving our clients technical puzzles, if you have strong technical, troubleshooting and communication skills along with experience in the support field then this could be the role for you.We work with a wide variety of customers providing technical support for Microsoft products, you will be involved in supporting our clients’ IT infrastructure for configuration queries and break/fix scenario.Responsibilities:- Responding to client queries and providing remote technical support in a timely manner- Maintaining highest client satisfaction and relationships even in severe and pressurized situations- Interacting with client and IBM functions consistently until problem solution- Performing problem management and end-to-end problem ownership by analyzing problems/situations and understanding problem impact on client business- Employing IBM’s standard support delivery methodologies and tools- Logging all related activities for each customer query and handling client data securely** This is shift work position. The resource may work in US Time zone shiftsKey Job Details- Country: EG- State: AL QAHIRAH- City: CAIRO- Category: Product Services- Required Education: Bachelor’s Degree- Position Type: Professional- Employment Type: Full-Time- Contract Type: Regular- Company: (0040) IBM World Trade Corp – Egypt Branch- Req ID: 322813BR- Location: CAIRO, AL QAHIRAH EG

    Requirements:- Bachelor’s degree in Computer Science or equivalent- Language: Must be fluent in English- Strong knowledge of Windows Server, AD, Failover Cluster, Windows Sys-internals tools- Strong communication skills- Strong soft-skills and customer management techniques- Strong troubleshooting skills- 3 – 5 years’ experience in the support fieldPreferences :- Certified MCSA/MCSE- Strong knowledge in Microsoft Exchange & Sharepoint- Knowledge in VirtualizationRequired Technical and Professional Expertise- Bachelor’s degree in Computer Science or equivalent- Language: Must be fluent in English- Strong knowledge of Windows Server, AD, Failover Cluster, Windows Sys-internals tools- Strong communication skills- Strong soft-skills and customer management techniques- Strong troubleshooting skills- 3 – 5 years’ experience in the support fieldPreferred Technical and Professional Expertise- Certified MCSA/MCSE- Strong knowledge in Microsoft Exchange & Sharepoint- Knowledge in VirtualizationAbout Business UnitAt Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It’s a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, “What else is possible?” GTS is the place for you!Your Life at IBMWhat matters to you when you’re looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You at IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.
    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.
    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Director of Compliance, Advisory & Regulation | Charterhouse

    Employment: Full Time

    Charterhouse are currently manging a search, on behalf of a leading financial services client, whom are in the process of looking to recruit a Compliance Director of Advisory & Regulation.This role, sitting within a centralised compliance function, will act in support of the Regional Compliance Officer to oversee all day-to-day compliance and operational activities, staff management and also acting in the capacity of a Deputy Compliance Officer to ensure the succession and segregation of duties. This role has be heavily geared towards the management of regulatory risk, to ensure support to the business, whilst also assessing the associated risks extending to their customer/client base pertaining to either regulatory changes or operational/market analysis. In conjunction, this role will extend to the roll-out of regulatory projects and implementing any strategic projects, as a subject-matter-expert, on all compliance matters impacting across the regional jurisdiction and the communication with senior management within the business lines.

    The client will look for an experienced compliance professional, whom can demonstrate a strong advisory and compliance monitoring background, to ensure optimal levels of governance whilst supporting business development and revenue flows aligned to any compliance change and regulatory considerations. The client will require a track record and expertise across regional regulatory policy and a knowledge of the DFSA framework will be a distinct advantage. On top of this, the client will look for a candidate whom can deliver an in-depth insight to corporate banking products and platforms; this extends to areas of Trade Finance, Structured Lending and Project Finance. This role shall also demand a candidate with excellent communication, reporting and presentation skill; to ensure a true advisory approach allowing a value-add approach and business support contributions.

    The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.
    Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More

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    Software Engineer | Group 42

    Employment: Full Time

    About Group 42:Group 42 is on a mission to build the largest cloud in the UAE and to offer artificial intelligence capabilities. Group 42 is the holding company that houses several companies focused on different domains including healthcare, finance, oil and gas etc.Group 42 Healthcare:Group 42 Healthcare is a medical artificial intelligence, big data and cloud solution provider that has established itself as a trusted partner to the Government of the UAE, as well as with multiple commercial engagements and strategic partnerships across the region with large hospital providers. They strive to meet their key strategic objectives using artificial intelligence in medical imaging, research and development, clinical care management, clinical decision support and genomics.Responsibilities:Develop high-quality software design and architecture.Analyze and decompose complex problems and requirements and translate them into clean, efficient code.Collaborate with and influence others to improve the overall design.Review, debug code and perform validation and verification testing.Document development phases and monitor systems.Work on different parts of the software such as: back-end, front-end, deployment and testing.Manage individual project priorities, deadlines and deliverable.

    5+ years of experience in software development.Degree in computer science, engineering or equivalent field.Experience with one or more programming languages such as Java, C/C++, Python, or C#.Solid understanding of algorithms and data structures.Strong understanding of the software development cycle and programming techniques and tools.Strong problem solving and verbal and written communication skills.Understanding software design patterns.Understanding of Unix/Linux operating systems.Ability to learn and adapt with new technologies, concepts, and different areas of software development.Preferred qualifications:Knowledge of Kubernetes, Docker and other deployment and orchestration tools.Understanding of continuous development and continuous integration tools.Experience working with AI powered applications.Experience working with healthcare applications.Experience with micro services architecture, and large-scale systems.

    Group 42 is an Abu Dhabi based artificial intelligence (AI) and cloud computing company, uniquely positioned in the national ecosystem to develop and deploy holistic and scalable AI solutions.
    • Industry Solutions: experienced team of data scientists and engineers based in Abu Dhabi. • Fundamental AI research, through our subsidiary the Inception Institute of Artificial Intelligence (IIAI), on AI, big data and machine learning. • Cloud Computing Infrastructure: the largest and most powerful Cloud Computing capability in the region. • Multidisciplinary and diverse team.
    G42 has an active and extensive partnership network, connecting leading international organizations who complement our ecosystem and support our vision. Our partnerships range from strategic teaming agreement, joint ventures, to direct investment by G42. More

  • 163 Shares109 Views

    Credit Settlement Risk Analyst – CEMEA – 12mths contract | Manpower Middle East

    Employment: Full Time

    The CSR Contractor will be part of CEMEA Risk team managing credit & settlement risks associated with banks, non-financial organizations, credit unions, Fintech companies (including startups), microfinance institutions and various payment schemes across MENA and CEMEA. The role will involve managing credit ratings, settlement exposures, and security levels. The incumbent will work closely with internal and external stakeholders such as Country teams, Strategic Partnership, Risk managers, Licensing and Treasury. Externally the role will interface with senior managers at Company clients. This position will report directly to the Senior Director, CEMEA Head of Credit Settlement Risk. As part of an extended Global Team, the Contractor will also be involved in managing and implementation of the Global Credit Settlement Risk Policy.Responsibilities:Credit risk monitoring of existing Clients, and the credit risk analysis and recommendation of new Clients. Determining which Clients/prospective-Clients are likely to fail, and if so what steps should be taken to safeguard the Comany Corporation, and which are likely to succeed to become market leaders. This requires institutional risk research, analysis, rating and forecasting, of new and existing Clients and third party service providers, within the countries that comprise their portfolio.Client contact at a senior executive/board level, together with the General or Area Managers for the region is essential. The incumbent will conduct extensive due diligence credit meetings with senior executives to discuss, inter alia, strategy, earnings, balance sheet composition, funding, treasury activities and risk profiles.Country (sovereign) risk research, analysis, rating and forecasting, of the countries in their portfolio. This includes the development of expert knowledge of the banking systems in which their Clients operate and knowledge of the credit and systemic risks inherent in those systems.Strategic forecasting and planning, in that the holder will be required to assist in the strategic development of the countries of responsibility by identifying those banks/companies which are likely to emerge as market leaders in order that Company can target adequate resources at these institutions.Researching countries and banks/companies to assist Company in growing and developing its global market leadership.Close cooperation with other diverse areas of Company, including the Business Development, Strategic Partnership, Operations, Licensing, Legal and Risk Management departments, and also with other regions and with Global Credit Settlement Risk.Supporting the overall CEMEA Risk Management and Regional Management in achieving specified strategic and operational objectives.

    The successful candidate should be both a self-starter and a quick learner, able to work with minimal guidance and will have:Master’s degree in business, management, finance, accounting, or related field.At least 5 to 7 years of relevant experience in analyzing corporate counterparty credit risk and financial institutions.Familiarity with the banking and Fintech sectors as well as the payment industry. Excellent written and oral communications skills.Ability to work under pressure and deal with stressful situations.Readiness to respond after-hours, weekends and holidays to major risk matters.Excellent interpersonal and collaboration skills, team player, approachable, professionally mature relationship management skills.Strong attention to detail with the ability to synthesize information and make clear, concise conclusions.Heightened analytical and problem solving skills, readiness to handle multiple tasks while focusing on results.Ability and willingness to take initiative on new projects and work well in a team environment. Advanced Microsoft Office skills.Fluency in the Arabic language is a plus.To be successful in this role, we are looking for someone that is flexible and independent with a strong sense of initiatives and creativity, but also a good team player who is self-motivated and adept at working collaboratively with the rest of the team globally and regionally.

    We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.
    ManpowerGroup powers the success of many of the world’s most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise – 3600 offices in over 80 countries – we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.
    ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.
    Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:
    IT & Telecommunications
    Engineering & Construction, Oil & Gas
    Banking, Finance & Legal
    Sales & Business Development
    Marketing, Public Relations & Communications
    Human Resources & Training
    Customer & Support Services (Secretarial and Administrative)
    Operational, Supply Chain & Logistics
    Executive Recruitment
    Emiratization Solutions
    Recruitment Program Outsourcing Solutions
    Managed Service Provider Solutions
    Talent Based Outsourcing Solutions
    Outsourced Staffing Solutions More

  • 63 Shares99 Views

    Relationship Manager | QS Quest

    Employment: Full Time

    My client is a reputable Private Banking / Wealth Management investment firm located in Riyadh, and they require Relationship Manager.(Saudi National).Candidates should have the following:5 Years of Wealth Management/ Private Banking experience with a leading regional financial institution. .? Fluent in English and Arabic? Excellent sales and relationship management skills? Strong interpersonal, communication and presentation skills (both verbal and written communication skills)? Strong connections with the business community? Strong understanding of customer & market dynamics and requirements? Presentable.CME-1 is also essential to be considered.
    Salary:SAR 20,000 to 22,000 per month inclusive of fixed allowances.Additional benefits: + standard benefits

    5 years experience in totalStrong relationship management experience in Private Banking / Wealth ManagementMy client is a reputable Private Banking / Wealth Management investment firm located in Riyadh, and they require Relationship Manager.(Saudi National).Candidates should have the following:5 Years of Wealth Management/ Private Banking experience with a leading regional financial institution. .? Fluent in English and Arabic? Excellent sales and relationship management skills? Strong interpersonal, communication and presentation skills (both verbal and written communication skills)? Strong connections with the business community? Strong understanding of customer & market dynamics and requirements? Presentable.CME-1 is also essential to be considered.

    QS Quest Ltd – Your Middle East Recruitment Partner
    QS Quest Ltd are a niche Recruitment Consultancy specialising in the placement of Construction & Engineering professionals into the Middle East. We deliver end to end recruitment for both client and candidate, with the ability to identify key Construction & Engineering professionals from all nationalities.
    With a detailed knowledge of the local Middle East market, we have a proven track record of sourcing and delivering key staff for some of the regions most recognised Construction & Engineering projects.
    Geographical areas covered are: Saudi Arabia, Qatar, UAE, Kuwait, Oman. Bahrain and Iran. More

  • 88 Shares129 Views

    Head of Asset Management | QS Quest

    Employment: Full Time

    My client is a reputable Private Banking / Wealth Management investment firm located in Riyadh, and they require an experienced Head of Asset Management.Candidates should have the following:10-15 years’ experience in one or more areas of Asset Management in regional or international institutions with at least 5 years in a senior managerial position.? Good knowledge of / exposure to the MENA markets.? Fluent in English and Arabic? Strong interpersonal, communication and presentation skills (both verbal and written communication skills)? Proven strong leadership skills.? Extensive experience in liaising with professional external clients and regulators.? Comprehension of investment vehicles and the ability to gather and interpret research from various sources.? Expertise in trading both quantitatively and fundamentally driven strategies.CME-1 is required
    Salary:SAR 45,000 to 50,000 per month inclusive of fixed allowances.Additional benefits: + standard benefits

    10-15 years experience in Asset Management withing My client is a reputable Private Banking / Wealth Management investment firm located in Riyadh, and they require an experienced Head of Asset Management.Candidates should have the following:10-15 years’ experience in one or more areas of Asset Management in regional or international institutions with at least 5 years in a senior managerial position.? Good knowledge of / exposure to the MENA markets.? Fluent in English and Arabic? Strong interpersonal, communication and presentation skills (both verbal and written communication skills)? Proven strong leadership skills.? Extensive experience in liaising with professional external clients and regulators.? Comprehension of investment vehicles and the ability to gather and interpret research from various sources.? Expertise in trading both quantitatively and fundamentally driven strategies.CME-1 is required

    QS Quest Ltd – Your Middle East Recruitment Partner
    QS Quest Ltd are a niche Recruitment Consultancy specialising in the placement of Construction & Engineering professionals into the Middle East. We deliver end to end recruitment for both client and candidate, with the ability to identify key Construction & Engineering professionals from all nationalities.
    With a detailed knowledge of the local Middle East market, we have a proven track record of sourcing and delivering key staff for some of the regions most recognised Construction & Engineering projects.
    Geographical areas covered are: Saudi Arabia, Qatar, UAE, Kuwait, Oman. Bahrain and Iran. More

  • 113 Shares119 Views

    Product & Web Designer / Frontend Developer | Halian

    Employment: Full Time

    Halian is an IT services company providing integrated Managed Services, Resourcing, & Professional Services for corporate enterprises across the UK, Europe and the Emerging Markets of the Middle East & Africa. Established in 1996 and now employing over 450 staff, our company vision is “To unite the best people expertise and information technology and to deliver valued services for our customers”.We are looking for a skilled and experienced Product & Web Designer / Frontend Developer to be based in Dubai, UAE.Responsibilities• Create design concepts to determine the best product• Analyze how a new product ties in with market needs and consumer preferences• Develop ideas and prepare concepts to meet the business expectations• Present product ideas to relevant team members for brainstorming• Set design requirements based on information from internal teams and user research• Provide UX leadership and direction on a new suite of web campaigns and frontpages• Turn Photoshop files into animated, responsive web pages using HTML5, CSS3 and JavaScript• Ensuring the technical feasibility of UI/UX designs• Thoroughly test your work on multiple browsers and mobile devices

    Requirements• Work experience in designing at consumer-focused product companies• You’re user-focused, empathetic and constantly seeking to understand problems, but also consider business goals and technical constraints• 5+ years of experience in frontend development/design• Strong skills in HTML5, CSS3(SASS)• Proficiency in JavaScript, jQuery• Experience with Angular 2+ is a plus• Experience with usability• Proficient with industry standard design tools (e.g. Photoshop, Illustrator, Sketch)• Responsive design principles• Proficient understanding of cross-browser compatibility issues and ways to work around them• Familiarity with code versioning tools, such as SVN, GIT• Familiarity with Atlassian products such as Confluence and Jira are a plus• Can write and speak English on a high level

    Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.
    The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.
    We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.
    Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service. More

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    Developer, CRM | Commercial Bank of Dubai (CBD)

    Employment: Full Time

    Job Purpose:- Design and implement MS Dynamics CRM solutions to be fully compliant with customer business processes Integrate Dynamics CRM solution into other client’s systems like ERP, Intranet, etc.- Design, code, test program or CRM application modules that meet Architecture Blueprint specification- Participate in execution and documentation of tests ensuring that an application or architecture meets agreed Quality standards- Assist in the integration of application components- Close cooperation with client teams and follow up business requirement- Development – covering all aspects; including presales and supporting the sales team, product demonstrations, analysis, implementation and training of end users utilising primarily Dynamics 365 or earlier Dynamics versions such 2015 and 2016.Principal Accountabilities:- Collaborate with other software developers, business analysts, software architects and IT professionals to implement Microsoft Dynamics CRM solutions.- Develop and maintain a platform roadmap.- Integrate existing systems and services into the CRM architecture. Assist with deployment and provisioning activities.- Analyze business processes and design IT systems to meet the requirements of the CBD Business Functions- Develop new applications as per systems analysis and design documents and plan using the .Net development framework.- Interpret written business requirements and technical specification documents and perform coding.- Involve quality assurance function in a timely manner to review and test the new programs as well as changes to existing programs.- Write or contribute to instructions or user manuals to guide end users.- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language.- Compile and document program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program.- Conduct trial runs/ testing of programs and software applications to be sure they will produce the desired information and that the instructions are correct.- Write, analyze, review, and rewrite programs, using approved system development life cycle standards.- Maintain libraries of software codes with appropriate version controls.- Carefully analyze possible software and application code changes to ensure congruence with the Bank’s long term planning and approved strategy.- Correct errors by making appropriate changes and then rechecking the program to ensure that the desired results are produced.- Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs.- Ensure high standards of confidentiality to safeguard commercially sensitive information.- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.- Document functional and non-functional (security, availability, performance) software specifications in alignment to the corporate guidelines and principles- Undertake software development activities and ensure timely and accurate delivery of the specifications- Undertake unit and system integration testing in order to meet software quality objectives- Undertake application support and maintenance activities- Prepare projects and applications reports adhering to the Bank’s policies, procedures, and guidelines in order to satisfy internal and external reporting requirements.- Prepare technical manuals for users and operators of the applications- Train key users to the applications functionality, including the identification, troubleshooting and reporting of issues- Prepare Application System Recovery Plans- Continuously develop own expertise, optimising on-the-job and formal training opportunities.- Post Implementation Review Results- Timely and accurate completion of program and systems specifications- Effectiveness of the programs developed- Number of weekly report/Timesheet completed- Number of successful Functional Specifications developed- Evidences of error free implementation of programs- Number of Operational Guides documented- Number of User Guides / Troubleshoot Guides documented- Number of successful Change / Release Management implemented- Number of completed Recovery Plans

    Qualifications:- University graduate in Computer Science- Professional qualifications in Software Development around Microsoft Dynamics CRM, Agile Development and Software Applications Lifecycle Management.- Microsoft Certified Technology Specialist (MCTS) for Microsoft Dynamics CRM 2015 or abovExperience:- Proficient in developing Microsoft Dynamics CRM, .NET applications and experience in web based programming- 4+ years of experience in implementing and managing Microsoft Dynamics CRM 2015 and above.Skills:- Good communication skills- Analytical skills- Report writing skills- Supervisory skills- Inter- personal relations skills

    In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.
    By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.
    Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More