Aurelia Butler

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    Services Sales (Account Manager) | RTC-1 Employment Services

    Employment: Full Time

    Services Sales (Account Manager) UP TO 20K AED For A System Integrators & IT Service Providers- Develop and maintain to grow the services business of the company (AMC, Outsourcing, PS, etc.)- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs- Responsible for working with the sales team to onboard and integrate new clients and developing existing client relationships- Achieve agreed upon sales targets and outcomes within schedule- Operates as the point of contact for assigned customers- Develops and maintains long-term relationships with accounts- Communicates client needs and demands to the employer company- Forecasts and tracks client account metrics- Manage projects within client relationships, working to carry out client goals while meeting company goals- Coordinate with staff members working on the same account to ensure consistent service- Collaborates with the sales team to reach prospective clients- Service multiple clients concurrently, often meeting deadlines- Keep records of client transactions

    – Bachelor’s Degree in Business Administration, Information Technology or any related field- Minimum 5 years of working experience in selling IT services (IT solutions company)- Excellent selling, communication and negotiation skills- Prioritizing, time management and organizational skills- UAE driving license and own car is a must

    RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

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    Director of Compliance, Advisory & Regulation | Charterhouse

    Employment: Full Time

    Charterhouse are currently manging a search, on behalf of a leading financial services client, whom are in the process of looking to recruit a Compliance Director of Advisory & Regulation.This role, sitting within a centralised compliance function, will act in support of the Regional Compliance Officer to oversee all day-to-day compliance and operational activities, staff management and also acting in the capacity of a Deputy Compliance Officer to ensure the succession and segregation of duties. This role has be heavily geared towards the management of regulatory risk, to ensure support to the business, whilst also assessing the associated risks extending to their customer/client base pertaining to either regulatory changes or operational/market analysis. In conjunction, this role will extend to the roll-out of regulatory projects and implementing any strategic projects, as a subject-matter-expert, on all compliance matters impacting across the regional jurisdiction and the communication with senior management within the business lines.

    The client will look for an experienced compliance professional, whom can demonstrate a strong advisory and compliance monitoring background, to ensure optimal levels of governance whilst supporting business development and revenue flows aligned to any compliance change and regulatory considerations. The client will require a track record and expertise across regional regulatory policy and a knowledge of the DFSA framework will be a distinct advantage. On top of this, the client will look for a candidate whom can deliver an in-depth insight to corporate banking products and platforms; this extends to areas of Trade Finance, Structured Lending and Project Finance. This role shall also demand a candidate with excellent communication, reporting and presentation skill; to ensure a true advisory approach allowing a value-add approach and business support contributions.

    The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.
    Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More

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    Microsoft Remote Support Engineer | IBM Middle East

    Employment: Full Time

    IntroductionAt IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and ResponsibilitiesJoin IBM TSS team and help our clients all over the world, we are looking for an enthusiastic & technical savvy person to work with us in solving our clients technical puzzles, if you have strong technical, troubleshooting and communication skills along with experience in the support field then this could be the role for you.We work with a wide variety of customers providing technical support for Microsoft products, you will be involved in supporting our clients’ IT infrastructure for configuration queries and break/fix scenario.Responsibilities:- Responding to client queries and providing remote technical support in a timely manner- Maintaining highest client satisfaction and relationships even in severe and pressurized situations- Interacting with client and IBM functions consistently until problem solution- Performing problem management and end-to-end problem ownership by analyzing problems/situations and understanding problem impact on client business- Employing IBM’s standard support delivery methodologies and tools- Logging all related activities for each customer query and handling client data securely** This is shift work position. The resource may work in US Time zone shiftsKey Job Details- Country: EG- State: AL QAHIRAH- City: CAIRO- Category: Product Services- Required Education: Bachelor’s Degree- Position Type: Professional- Employment Type: Full-Time- Contract Type: Regular- Company: (0040) IBM World Trade Corp – Egypt Branch- Req ID: 322813BR- Location: CAIRO, AL QAHIRAH EG

    Requirements:- Bachelor’s degree in Computer Science or equivalent- Language: Must be fluent in English- Strong knowledge of Windows Server, AD, Failover Cluster, Windows Sys-internals tools- Strong communication skills- Strong soft-skills and customer management techniques- Strong troubleshooting skills- 3 – 5 years’ experience in the support fieldPreferences :- Certified MCSA/MCSE- Strong knowledge in Microsoft Exchange & Sharepoint- Knowledge in VirtualizationRequired Technical and Professional Expertise- Bachelor’s degree in Computer Science or equivalent- Language: Must be fluent in English- Strong knowledge of Windows Server, AD, Failover Cluster, Windows Sys-internals tools- Strong communication skills- Strong soft-skills and customer management techniques- Strong troubleshooting skills- 3 – 5 years’ experience in the support fieldPreferred Technical and Professional Expertise- Certified MCSA/MCSE- Strong knowledge in Microsoft Exchange & Sharepoint- Knowledge in VirtualizationAbout Business UnitAt Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It’s a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, “What else is possible?” GTS is the place for you!Your Life at IBMWhat matters to you when you’re looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You at IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.
    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.
    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Senior Consultant | Quest Search & Selection

    Employment: Full Time

    Quest is partnering with a global professional services firm as they look for a Senior Consultant to join their team in Dubai. In this role you will manage client relationships and help them in their business strategies and priorities, making you their key strategic partner.You will also be performing the following:- Design and manage project progams- Lead and facilitate senior level workshops / seminars- Gather key information from client stakeholders

    Desirable skills and background:- Bachelor’s Degree with outstanding presentation, delivery, and finacial analysis skills- Young and dynamic consultant with at least 5-8 years relevant experience- Having worked in the Big 4 or similar companies- Excellent conceptual thinker and project manager- Ability to work independently and with a team- Willing to travel as necessary- Knowledgeable in MS Office programs- Proficiency in Arabic is a plusIf you think you have the relevant experience, looking for a rewarding career, and be part of a successful team, apply with your updated CV today.The company is ready to provide attractive salary + benefits for the right candidate.

    Quest Search & Selection is a specialist recruitment consultancy with over 20 years’ experience in sourcing the world’s best candidates for the global Retail, FMCG and Hospitality sectors.
    With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:
    Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.
    We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants’ skill, knowledge and passion for their sectors. More

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    Assessments Director | Quest Search & Selection

    Employment: Full Time

    Quest is partnering with a global professional services firm as they look for an Assessments Director to join their team in Dubai. It is a business mentoring role that will focus on building the practice and establishing the practice for the assessments business stream.

    Desirable skills and background:- At least 10 years’ relevant experience in a Senior Assessments Manager role or equivalent- Excellent network in the UAE or Gulf region is a huge advantage- Preferably has global assessments practice experience- Excellent verbal and written communications skills- Willing to work in Dubai, UAEIf you think you have the relevant experience, looking for a rewarding career, and be part of a successful team, apply with your updated CV today.The company is ready to provide attractive salary + benefits for the right candidate.

    Quest Search & Selection is a specialist recruitment consultancy with over 20 years’ experience in sourcing the world’s best candidates for the global Retail, FMCG and Hospitality sectors.
    With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:
    Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.
    We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants’ skill, knowledge and passion for their sectors. More

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    ERP Analyst for a Leading FMCG Manufacturing Company | RTC-1 Employment Services

    Employment: Full Time

    ERP Analyst for a Leading FMCG Manufacturing Company in Dubai- Responsible for the company’s IT software and hardware requirements- Install and configure software and hardware (printers, network cards etc.)- Perform troubleshooting, repairs, and data restoration- Monitor system and network performance, TCP/IP protocols and LAN/WAN configuration- Manage ERP system, implementation, report assistance and analysisPOSITION: ERP AnalystSALARY: depending on experience and qualificationsHIRING COMPANY: FMCG Manufacturing CompanyLOCATION: Dubai, UAEAVAILABILITY: Can join immediately will be prioritizedEMPLOYMENT TYPE: Full-time/Permanent

    CANDIDATE PROFILE:- Open to ANY nationality- Male/Female, 35 years old and belowEDUCATION/EXPERIENCE REQUIRED:- BSc/BA in Computer Science- At least 2 years of experience in managing ERP system from vendor/supplier dealings up to implementation- Strong experience in SAP, Microsoft Dynamics, and Oracle ERP- Must have FMCG or Manufacturing background- Must have experienced in managing IT Infrastructure (hardware, software, server. LAN, Back-up, etc.)- Must at least have the basic knowledge in budgeting (IT division)- Must have good business acumen- Excellent communication in English and interpersonal skills

    RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

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    Commissioning Engineer – CCTV | Aquila Consulting

    Employment: Full Time

    Aquila Consulting are working in partnership with an international Security Manufacturer operating in the UAE. Due to project wins in the surrounding GCC, they have an opening for an CCTV Commissioning Engineer to report into the Project Manager.This is an exciting opportunity to join a growing company in a niche sector where you will be fully trained on new software and technologies. The client can offer you a stable career with a defined growth path.The role will involve project work on various sites around the UAE and surrounding GCC on various police, military and critical infrastructure sites. You will work autonomously delivering a high level of customer service whilst troubleshooting and problem solving on site.

    • Hands on experience in Commissioning CCTV System, IP Cameras (eg. Samsung, Axis, Pelco, Hikvision), VMS (Milestone, Pelco, Genetec) and Storages. (CCTV or Security Systems Certificate is preferred)• Mid-level knowledge in implementing IT network Infrastructure and Troubleshooting LAN, WAN, VPN Network environment. (CCNA or equivalent Certificate is preferred)• Mid-level knowledge in Implementing, Managing, and Maintaining of windows server 2012-2019 Std or Enterprise environment. (MCSE Or equivalent certificate is preferred)• Basic knowledge of CCTV design as per different UAE Regulations.• Basic knowledge of Database Queries.• Basic Knowledge of Video Analytics, FR & ANPR systems.• Basic knowledge of other ELV System and integration.• Basic Knowledge of Firewall Configuration.• Client Queries/requirements capture.• Knowledge in Preparing technical proposal and project completion documentation.• Must be willing to travel GCC wide• Providing professional 1st and 2nd line support for customers.

    Aquila Consulting is a Dubai based talent recruitment company established by individuals with unrivalled recruitment expertise in Global Search and Selection. We offer our clients a partner-centric, personalised, and mature approach to focusing and delivering on their international talent requirements.
    What makes us stand out from the crowd is the rigor and passion we bring to the recruitment process. We offer unparalleled performance, transparency, and advocacy, taking the time to fully understand your organisational vision, culture, structure and leadership needs.
    Aquila Consulting pride ourselves on seamlessly delivering the most efficient time and cost saving recruitment solution for your business. More

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    Senior Oracle Database Solution Architect | Oracle

    Employment: Full Time

    Oracle Middle East is looking to recruit a Senior Cloud Platform Solution Engineer (SE) to join an energetic team which delivers high value to customers in the Gulf region in their endeavors with Oracle’s Platform-as-a-Service (PaaS Cloud) & on-premise technology solution offering. The candidate should have the ability to translate customer business requirements into solutions that leverage Oracle’s Cloud Solution Offerings (PAAS) and Core platform technology (Oracle DB, Oracle Golden Gate, Oracle Data Integrator). The candidate should be able to mentor members of the partner’s technical community, and frequently delivers training and presentations to enrich Oracle technical community.The ideal candidate should have significant experience in data management offerings. The candidate should have the ability to:- Engage with all levels within both Oracle and the customers’ organizations- Co-draft sales strategies together with the account managers- Translate customer requirements into deliverable products and services- Provide technical support in all necessary sales activities- Define system architecture and develop cutting-edge solutions around cloud computing and data management- Design and participate in technology pilot projects or proof of concept (POC) activities- Define values propositions, positioning and differentiation to competitors’ products- Support and develop existing customer and partner relationships and skills- Complete the technical requirement for request for information (RFI) and request for proposal (RFP)- Help drive sales opportunities to successful completion- Define and drive pre-sales initiatives in target accounts and territories- Represent Oracle in marketing events as required- Actively develop cloud platform expertiseOracle sales consultants must be excellent communicators, able to develop and articulate complex technological issues in a straightforward way to both decision makers and technical personnel alike.

    TECHNICAL SKILLSThis role requires skills from a blend of traditional infrastructure technologies with focus on Database, Cloud PaaS offerings.To be suitable and successful in this job you should be widely regarded as a subject matter expert in your current role, and have hands-on Database Administration and Oracle Autonomous DB. You should also have one or several of the skills below:- Excellent Command of Cloud Technologies (Database-as-a-Service, Infrastructure-as-a-Service, Platform-as-a-Service)- Have an understanding of key business drivers and competitive landscape in data management market.- Must have a working knowledge in MAA, RAC, Oracle DB security offerings, EM13c, Oracle Engineered Systems, etc…- Must have a deep understanding of business continuity planning and virtualization technologies.- Must be Oracle DB Certified Professional and/or Oracle Database Cloud Administrator Certified Professional (Certifications on AWS or Azure technologies are a plus).- Must have good understanding of Cloud Infrastructure technologies such as:- Public / Private Cloud- Scripting and automation programming languages: Terraform, Python, Chef, Puppet- New technologies: Docker, Kubernetes- Database- Database migration (Lift&Shift) from OnPrem environments to Cloud environments- Hands on experience in different cloud platform technologies (AWS, Azure, Cloud Foundry) is a plus.- Eagerness to learn! Oracle has an incredibly broad and growing portfolio of industry leading products. If you find it interesting and fun to pick up a new product and master these in a very short timeframe, this is the place to be!PERSONAL ATTRIBUTES- Self-driven and result oriented- Strong presentation skills- Ability to build relationships with customers, earn trusted advisor status- Demonstrate excellent diplomacy, negotiation and collaboration abilities.- Customer focused- Effective communication (verbal & written)- Focus on relationships (internal & external)- Strong willingness to learn new things and share them with others- Team player- Confident and decisive- Be able to communicate at management level as well as at a technical expert level.Mandatory Requirements:- Have a BSc. or equivalent or higher degree in Electrical Engineering, Computer Engineering- Have at least 5 years of Oracle Database Administration (with at least 10 years of overall IT experience)- Excellent command of Arabic and English languages.

    Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.
    Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.
    More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More