Aurelia Butler

Employment: Full Time

Financial Controller – Sharjah- Global Consolidation of Financial Accounts.- Responsible for Microsoft Dynamics Navision ERP Rollout & Other system initiatives.- Review of monthly financial accounts and submission of MIS Reporting packs to the senior management.- Prepare presentation for board and external stake holders.- Lead the budgeting exercise for the group and present the same to the management.- Working knowledge of Taxation & Compliance, Risk processes & Internal controls- Work closely with finance and accounting functions from subsidiaries

– Chartered accountant with 10-12 years of Experience- Strong grasp of accounting principles and IFRS.- Big 4 experience Preferred.- Working experience in the finance team of a large established corporation with gradual progression having handled MIS, Financial accounting and system rollouts.- Experience in a startup company is helpful.

Our mission is to create unique opportunities for all stakeholders by partnering with surrounding communities to focus on known and proven gemstone belts, including existing yet undervalued assets, supply rough gemstones through organised and transparent selling platforms, and promote mined gemstones around the world.
From our Dubai-based headquarters, we sustainably source gemstones from our mining sites around the world, using industry best practices. FURA’s initial focus includes mining ruby assets in Mozambique and emerald assets in Colombia. Together with our trusted partners, we also market these beautiful treasures across reliable selling platforms. As a listed company on Canada’s TSX Venture Exchange (ticker symbol: FUR.V) and a member of the Forbes & Manhattan Group, we strive to champion transparency and principled operations for all of our projects whilst bringing sophisticated mining and marketing to the global gemstone market Together with all our stakeholders, we are committed to the timeless pursuit of perfection. More

Employment: Full Time

On behalf of our client we are looking for a seasoned Marketplace & E-Commerce customer success & support Lead for managing the E2E flows with the ability to interface with clients and suppliers to ensure a high level of satisfaction by resolving any arising issues.Scope:- Manage aspects of the user experience including better optimising for site content, setting up and executing promotions, and continuously optimising site merchandising,- Ensure the accuracy of merchandising, product information, promotions and assets on the production site, consistently monitoring and checking everything is running smoothly,- Working closely with merchants for maintaining the accuracy and running smooth orders, collections and ensure the merchant cycle completed successfully,- Maintain updates and resolve issues regarding site experience,- Work closely with developer, designer and business development team for ensuring assisting new features, capabilities, design for improving overall experience,- Working closely with customer care lead for evaluating users’ issues, comments, feedback and implement a close loop resolution technique for delivering solutions and improve the overall experience,- Assist in executing an ongoing strategy for e-Commerce, inclusive of both sales and marketing plans.- Continuously seek new ways of understanding and fulfilling the needs of our customers, improving customer satisfaction in the shopping funnel and journey.- Work closely with technology and brand teams to identify and drive opportunities to optimize navigation and usability to maximize conversion.- Ensure all products are placed in their respective merchandise division online, which will be beautifully and strategically merchandised across the site, and represented in the category listing pages and trend shops,- Data analysis on competitive products and competitors to adjust category strategy based upon assessment of the competition and analyse and report on emerging online trends,- Daily monitoring of incoming products to ensure the product listings are maintained and updated,- Support and contribute to the creation and execution of all e-commerce promotional activities,- Maintain and optimise our website navigation including sorting/filtering options to provide an optimised shopping experience online,- Responsible for increasing onsite search conversion and sales through continuous optimisation,- Working closely with our sales & marketing team to transparently transfer problems to the adequate team member, document success stories and how to implement processes to continuously deliver better customer experience,- Recommend web site improvements and develop budgets to support recommendations,- Utilise customer and site visitor analytics to make data-driven decisions and derive insightful hypotheses that will optimise the shopping and navigational experience,- Work collaboratively across Business Development, Marketing, and Operations to ensure site business objectives and KPIs are consistently achieved,- Work with the Manager to develop Ecommerce assortments for the site – help identify any specific product development needed to drive business results,- Work closely on the social feed within the platform to ensure high satisfaction for our clients, suppliers and develop techniques for maintaining the success for such feeds,- Continuous focus with the team on driving conversion and revenue,- Work closely with our fulfilment teams to ensure smooth product shipment to clients,- Ensuring product delivery with no issues,- Consistently monitor the Refund and Return queries triggered by clients for ensuring smooth policy implementation, working closely to understand reasons and work on avoiding them in future,- Consistently monitor the finance aspects of the orders and/or Refund/Return queries and ensure that all invoices, receipts and orders are in organised and processed smoothly, correct and fix issues that might occur or those reported by the clients, fulfilment suppliers etc,- Work closely with the admin team to ensure all requests are dealt with and clients are provided a high quality of service to fix any issues that might occur or be reported.

– E-commerce & Marketplace Website Support Experience: 3-5 Years- Education; Bachelor’s degrees (BS) in computer science or equivalent- E-Commerce: +4 years (Preferred)- SEO: +1 year (Preferred)- Amazon & Shopify: +2 years (Preferred)- Demonstrated success in E-com market and CRM- Proficient in latest and most effective SEO/SEM tactics- Experienced with PPC and other performance-based marketing strategies- Deep expertise in digital analytics and consumer insights- Proficiency in web analytics (preferably Adobe Analytics)- Experience with Photoshop, basic HTML and CSS an asset- Experience with SEO and A/B testing preferred- Excellent written and verbal communication skills- Strong project management skills with proven track record of delivering high quality work under tight timelines- Experience participating in strategy creation as well as tactical implementation. Previous success in managing high volume campaign executions.

BAC Middle East – the longest established professional recruitment consultancy in the UAE. Established in 1979, we have been at the forefront of the region’s recruitment industry for 40 years and were the first firm of our type in the world to achieve ISO9001 certification: a reflection of our constant emphasis on quality and customer satisfaction.
With our well-developed infrastructure and staff strength, we are able to assist you with recruitment needs ranging from junior professionals through to middle and senior management, whatever your industry sector.
BAC’s proven regional experience and resources can help ensure that you recruit the best available candidates and enjoy the many advantages of a managed recruitment process. More

Employment: Full Time

RATP Dev, a subsidiary of the RATP Group, ensures the operation and maintenance of urban and interurban transport networks in 12 countries through over 110 subsidiaries. With over 18,000 employees and the expertise and backing of a global leader in public transportation, our subsidiaries provide performance, dynamism and reliability to our customers and passengers to their networks.Reporting to the RATP Dev IT Director Middle East (based in Dubai), this role is to develop, oversee and coordinate all IT Projects in RATP Dev Middle East whilst ensuring resource availability and allocation and delivering every IT project on time, within budget and scope. The role will work with IT Project Managers in RATP Dev Middle East’s subsidiaries and Head Office in Paris.RESPONSIBILITIESMain Responsibilities- Coordinate internal resources and third parties/vendors for the flawless execution of projects- Ensure that all projects are delivered on-time, within scope and within budget- Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility- Ensure resource availability and allocation- Develop a detailed project and program plans to track progress- Use appropriate verification techniques to manage changes in project scope, schedule and costs- Measure project performance using appropriate systems, tools and techniques- Report and escalate to management as needed- Manage the relationship with the client and all stakeholders- Perform risk management to minimize project risks- Establish and maintain relationships with third parties/vendors- Create and maintain comprehensive project documentationBid Preparation- Participate in the response to RFP’s- Work with external vendors and RATP Dev Head Office architects to assist in the IT solution design for new businesses andRFP’s- Perform and carry out duties as instructed/ directed/ agreed with the Middle East IT Director.Knowledge and Skills- Underlying understanding of IT infrastructure/Systems service delivery- Demonstrable knowledge of IT and software system assurance including Cyber Security, Software Licenses, Disaster recovery and IT Security.- Managing Client, Vendors and Stakeholders- Hardware/Software procurement- Subcontractor installations supervision- SLA management- Capability to understand and deliver user requirements of both (Internal & External stakeholders)Budget and costs- Progressively monitor and forecast project budgets- Assist the RATP Dev Middle East IT Director in preparing and monitoring annual budgets- Assist the RATP Dev Middle East IT Director in preparing IT budgets as part of RFP responses.

– Bachelor degree within a relevant field from a reputable educational institution- At least 5 years of progressive experience in IT/IS Project Management- Experience with deploying IT/IS projects – ERP, HRMS, Time and Attendance, Maximo/Asset Management, BI and Data Analytics, O365- Excellent written and verbal communication skills- Solid organizational skills including attention to detail and multi-tasking skills- Strong working knowledge of Microsoft Office- Ability to meet deadlines- Technical documents writing- Fluency in English. Arabic and French are a plus;- Knowledge of ITIL processes- Managing Client, Vendors and Stakeholders- Technical documents writing- Demonstrates analytical skills and the ability to be both structured and flexible- Strong interpersonal skills

We operate and maintain urban and intercity transportation systems in 12 countries, on four continents, carrying more than 1.5 billion annual passengers on our networks.
Our parent company, RATP, is the transportation operator for Paris and the surrounding region. It ensures 12 million trips a day on one of the world’s densest and most multi-modal transportation network.
As the world’s fifth-largest transportation company, RATP Group runs and maintains tens of thousands of kilometers of subway, bus, tram, and urban or intercity rail lines around the globe.
Every day we innovate for smarter, more sustainable cities by designing, operating and maintaining networks for the well-being of our passengers. Our key words: passion and determination. More

Employment: Full Time

Our client is a leading government organisation which is currently embarking on a period of high growth as they look to deliver an enterprise-level IT transformation programme.Client DetailsThe IT Systems and Infrastructure Engineer is a key role where the individual is responsible for building, maintaining and administrating numerous system technologies.Description* Responsible for Network LAN/WAN/WLAN and internet infrastructure patching and upgrades.* Responsible for general health and maintenance of Microsoft Windows operating systems and Active Directory.* Responsible for general health and maintenance of private VMware cloud infrastructure.* Responsible for server and network infrastructure patching and upgrades.* Follows change control procedures and work with the team to migrate changes into production environments.* Performs quality assurance of all changes before they are approved for production.* Coordinate with other technology team members to complete user requests or resolve issues where server and cloud & virtualization specific issues are escalated.* Establishes and documents standards and policies to ensure IT assets are properly secured and protected by applying appropriate access management and privacy controls.* Work with Service Desk provider to ensure optimal end-user support.* Evaluate and install relevant patches to EPM products (HFM, DRM, ODI, Essbase Planning, FR,* WebLogic).* Automation and scripting of tasks for monitoring service status in Linux and windows environments.* Monitor Hyperion Systems / Applications Logs for errors and outage conditions, manage and maintain Hyperion Services for uptime.* Manage complete system backups including scripting for Essbase backups (archive mode, etc.).Job OfferHighly competitive salary and package on offer for the best candidate

* BS in Computer Science or a related technical field/equivalent experience.* ITIL Foundation and Hyperion Administration Certification is a must.* Experience with VMware related technologies such as: HA, DRS, vMotion, Virtual Switches and Storage vMotion.* Level 2-3 administration skills in Windows versions 2008 – 2016.* Strong experience with Active Directory & Group Policy, IIS, Clustering and DNS and other TCP/IP services on the Windows platform.* Good analytical knowledge to diagnose and resolve issues with Hyperion infrastructure, hardware, and software.

Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal
The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

Employment: Full Time

The Project Manager will play a key role in the deployment of software, apps and overall vision and strategy. You will be in charge of developing, implementing and managing project plans for various software implementations and product releases.Client DetailsA well funded tech startup disrupting an $11.9 trillion industry. This organisation are market leaders in the UAE and have huge plans to grow internationally.Description* Defining project requirements, accountabilities and best practices* Launching new tools and processes* Incorporating internal and external feedback into product plans* Managing the project plan for software implementations* Help define and deliver software vision and strategyJob OfferThis position will offer a competitive salary, role autonomy and an opportunity to work directly with the founders of a successful and growing startup.

* Proven track record of successfully managing software implementation projects* Previous experience with software project deployment from a project management perspective* Ability to adapt and comfortable in a startup environment* University degree in Computer Science, Business Administration, Strategy or Data Analytics* Fluent English language skills (written and oral), Arabic is a plus

Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal
The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

Employment: Full Time

Digital Client Support Officer is an intermediate level role responsible for executing complex transactions and participating in complex processes in coordination with the Transaction Services team. The overall objective is to act as a subject matter expert while digital support to clients on all regular transfers, payments, trade transactions activity.Responsibilities:• Digital support on regular, restricted and legal transfers; which include processing of payments, receivables, trade transactions, liquidity flows card activity• Ensure provide complete system support with efficiently, act as a SME (subject matter expert) and recommend process improvements• Evaluate and recommend solutions to problems through data analysis, technical experience and precedent• Anticipate and respond to requests for deliverables with internal and external clients and vendors• Contribute to and collaborate with cash & trade operations projects as needed• Develop comprehension of how the cash & trade operations team interacts with others in accomplishing objectives• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.• Setup in Citidirect for Cash and Trade transactions.• Provide Citidirect demo to clients• Provide Citidirect training to client users for Cash and Trade transactions, and Security Manager role.• Creation of New client definition through GIDA.• Handle customer queries related to Cash and Trade transactions initiated through Citidirect.• Raise work order to GIDA for user Mobile-pass activation• Raise work order for Issuance of Safe-word PIN to customers• Provide support in H2H implementation• Addition of client into global entity.• Provide Smart Solution to Clients for bulk Payments upload in Citidirect.• Assist to clients/ASU in preparation of Citidirect documents• Perform PVT as per operations requirements• Provide daily reports to clients.• Provide daily maturity report of “Time deposits” to Product/RM/Ops/Branches/CS.• Provide customer account balance report to Product/RM/Ops/Branches/CS.• Customer Dealer codes – Coordination with partner banks to add / update the dealer codes• CHQ32 Support – create/amend the clients templates for the corporate cheques

Qualifications:• Previous relevant experience preferred• Fundamental comprehension of financial industry regulations• Effective verbal and written skills• Effective communication and analytical skills

Citi works tirelessly to provide consumers, corporations, governments and institutions with a broad range of financial services and products. We strive to create the best outcomes for our clients and customers with financial ingenuity that leads to solutions that are simple, creative and responsible. Citi has been present in the Middle East and North Africa since 1955 and conducts business in 16 countries in MENA of which 12 have in-country presence. It offers full scale corporate and investment banking services in Egypt, UAE, Bahrain, Qatar, Kuwait, Lebanon, Jordan, Tunisia, Morocco, Algeria and Pakistan and maintains a representative office in Iraq. Citi’s institutional capabilities in the region include Treasury & Trade Solutions, Corporate & Investment Banking, Capital Markets Origination, Global Markets and Islamic Banking.
Present in the United Arab Emirates since 1964, when the bank opened its first branch in Dubai, Citi has been known ever since for delivering excellence while consistently bringing world-class banking products and services to the local market. Citibank, the consumer banking arm of Citi, is currently a major player in the UAE’s credit card market and a leading provider of Wealth Management and Consumer Credit services. Citibank’s branch network in the UAE includes and a network of 60 ATMS located at various commercial centers across the UAE. More

Employment: Full Time

Digital Client Support Officer is an intermediate level role responsible for executing complex transactions and participating in complex processes in coordination with the Transaction Services team. The overall objective is to act as a subject matter expert while digital support to clients on all regular transfers, payments, trade transactions activity.Responsibilities:•Digital support on regular, restricted and legal transfers; which include processing of payments, receivables, trade transactions, liquidity flows card activity•Ensure provide complete system support with efficiently, act as a SME (subject matter expert) and recommend process improvements•Evaluate and recommend solutions to problems through data analysis, technical experience and precedent•Anticipate and respond to requests for deliverables with internal and external clients and vendors•Contribute to and collaborate with cash & trade operations projects as needed•Develop comprehension of how the cash & trade operations team interacts with others in accomplishing objectives•Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.•Setup in Citidirect for Cash and Trade transactions.•Provide Citidirect demo to clients•Provide Citidirect training to client users for Cash and Trade transactions, and Security Manager role.• Creation of New client definition through GIDA.•Handle customer queries related to Cash and Trade transactions initiated through Citidirect.• Raise work order to GIDA for user Mobile-pass activation•Raise work order for Issuance of Safe-word PIN to customers•Provide support in H2H implementation•Addition of client into global entity.•Provide Smart Solution to Clients for bulk Payments upload in Citidirect.•Assist to clients/ASU in preparation of Citidirect documents•Perform PVT as per operations requirements• Provide daily reports to clients.•Provide daily maturity report of “Time deposits” to Product/RM/Ops/Branches/CS.• Provide customer account balance report to Product/RM/Ops/Branches/CS.• Customer Dealer codes – Coordination with partner banks to add / update the dealer codes• CHQ32 Support – create/amend the clients templates for the corporate cheques

Qualifications:•Previous relevant experience preferred•Fundamental comprehension of financial industry regulations•Effective verbal and written skills•Effective communication and analytical skills

Citi works tirelessly to provide consumers, corporations, governments and institutions with a broad range of financial services and products. We strive to create the best outcomes for our clients and customers with financial ingenuity that leads to solutions that are simple, creative and responsible. Citi has been present in the Middle East and North Africa since 1955 and conducts business in 16 countries in MENA of which 12 have in-country presence. It offers full scale corporate and investment banking services in Egypt, UAE, Bahrain, Qatar, Kuwait, Lebanon, Jordan, Tunisia, Morocco, Algeria and Pakistan and maintains a representative office in Iraq. Citi’s institutional capabilities in the region include Treasury & Trade Solutions, Corporate & Investment Banking, Capital Markets Origination, Global Markets and Islamic Banking.
Present in the United Arab Emirates since 1964, when the bank opened its first branch in Dubai, Citi has been known ever since for delivering excellence while consistently bringing world-class banking products and services to the local market. Citibank, the consumer banking arm of Citi, is currently a major player in the UAE’s credit card market and a leading provider of Wealth Management and Consumer Credit services. Citibank’s branch network in the UAE includes and a network of 60 ATMS located at various commercial centers across the UAE. More

Employment: Temporary

Charterhouse are working with one of our leading financial services client’s within the Wholesale Banking sector. The client are in the process of looking to hire, at an Assistant Vice President (AVP) level, a Compliance and Reporting Analyst.This role shall take ownership of areas of regulatory reporting, under the DFSA, along with the undertaking of internal reporting channels, for management based commentaries and presentations. On top of these reporting based functions, the role shall also extend to the oversight of administration based responsibilities, linking to secretarial undertakings; to support committee meetings, tracking minutes and developing management information systems (MIS) based reports for the Management & Risk Committees. This acts as a support and development mechanism, for both internal Group-linked policy, coupled with regulatory based compliance monitoring.

The client search is focused towards a junior professional; whom is capable of managing an operational based role along with ongoing ad-hoc projects to ensure the ongoing development of policy. The client will look for a candidate whom can demonstrate an understanding of compliance based principles, ideally within the DIFC regulatory framework, whilst possessing a reporting and communication capacity to support both internal & external based reporting and operational processes. The candidate shall also be required to demonstrate strong administrative capabilities; whereby they have supported either business or support-related functions previously within a financial or professional services organisation. The temporary nature of this role means that the client will look for a candidate whom is immediately available to start a new role.

The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.
Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More